IPod rolls through various icons - won't mount

Hi!
I am trying to help a friend with his iPod click wheel. It stopped mounting on his PC and just gives the exclamation mark and folder. I tried it on my mac, and it cycles through 3 screens - the 'do not disconnect', the exclamation mark and folder, and the Apple logo. It's not recognised anywhere (desktop, iTunes, Disk Utility, iPod Updaters.)
There is a clicking noise, and I can put it into Disk Mode, but other than dropping it on the floor or sending it off for £150 repair, does anyone have any ideas?
Thanks!
Josh

I just don't get computers sometimes (even after being a software developer for over 25 years).
I had restarted the computer multiple times while installing other software but the iPod would not mount.
I took your suggestion to try another USB device and the only other device I had was a Canon scanner. I installed the drivers which required another restart. And the scanner worked and now the iPod works on all of the USB ports. It is mounted in iTunes and I can sync it on any port.
I checked the console logs files and didn't find anything unusual before it didn't work and nothing different now that the iPod mounts.
David.

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IPod rolls through various icons - won't mount

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