Ipod Sad Icon Symbol - Fully Discharged - No charging...

I left my 60Gb ipod in my office drawer during the weekend. On Monday when I tried to turn it on it showed the low battery symbol (althought it was fully charged on Friday) and when I plugged it into the USB cable the ipod Sad Icon appeared.
I tried to reset the ipod and the monochromatic apple symbol appeared showing it was fully discharged.
I left it charging for all night long, but the problem persists.
Any idea?

Can anybody help with this? I do not think it's a battery problem as it is actually being charged. If anything it's a software problem?...

Similar Messages

Ipod sad icon

i have a 30 Gig video ipod and when i click on a song to play it stays at 00 and will not play. Then when i restart it a sad icon appears. I put it in disk mode and tried to restore it but an unknown error 1418(i think that was it) appeared. Please help me!!

Have you had a chance to look at this troubleshooting page? It may be of some help:iPod displays a sad iPod icon
You can also check out this extensive user post, however read it carefully if you get to the Last Resort section. If your iPod is under warranty you may not want to go this far: Mitch's Sad iPod and Exclamation mark post
You'll find information about the 1418 message on the page: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

Ipod has itunes symbol on screen and charge cord but won't allow me to get on screen.

I went to restore my Ipod to original setting and after it turning off and coming back on, It shows itunes symbol and white charge cord coming up from bottom and it wont allow me to get off that screen. Even after turning off and back on. As well as it won't allow me to sync any of my music before or now. It says, no device detected or connected. Please help...

- The iPod's screen is telling you you need to connect the iPod to the computer and restore via iTunes.
- Try rebooting the computer and resetting the iPod and then restoring.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Next see if placing the iPod in DFU mode will allow a restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod Photo 60GB goes from sad icon to no reaction at all

After getting the sad icon after plugging it in, I took apart the iPod so I could reseat the hard drive and see what happens. I still got the sad icon (yes, sometimes re-seating the hard drive brings it back to life, based on my experiences), so I wanted to try again and put pressure on the center of the hard drive platters with my thumb.
In doing so, I accidentally disconnected the molex connector to the hold-switch. I forgot the state of the hold switch when this happened.
I put everything back together to see what will happen when I plug in the sync/power cable.
There's no reaction and no Apple logo.
How can I bring back the iPod at least back to the sad-icon state?
Thanks for reading.

I believe you broke the iPod completely, but have a read of the following and see if it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
http://www.rapidrepair.com/shop/g4-ipod-parts.html
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

New iPod Touch will not fully charge

I bought 2 8 gig iPod Touchs for my kids this Christmas.
One of them is fine, but, the other seems to lose the charge faster. And, it shows the plug icon to show a full charge, but, when it is unplugged it immediately shows the battery slightly discharged.
If I return it to the store for a replacement, do I have to deactivate the old one from my itunes account?
If so how do I do that?
Thanks
Carlos

You may be correct in your evaluation of the charges of your iPods. However, just to be sure, do this with the problematic one:
1. Discharge the battery to 20% or charge or thereabouts
2. Recharge completely from a wall plug.
This should reset the charge levels for a fully functioning unit. Also, I'm sure you realize that internet use and gaming on the Touch can drain the battery more quickly than more conservative battery use.
If your attempts to solve the battery problem still fails, you should bring it back to the Apple Store for repair or replacement. You won't have to deactivate the problematic Touch; all the information should be on iTunes.

Help!!What can I do with this fully discharged iPod Nano???

I know it has this problem because it's fully discharged, but all the technical articles I can find just can't fix it.
When I first connect it to my windows, it shows a fully discharged icon. After a few minutes, I disconnected it from the PC and tried to turn it on. Then I connect it to my windows again, and it shows "use iTunes to restore", then shows " do not disconnect", then automatically switch to "Ok to disconnect"!!! I don't know what to do now, since it always automatically turn to "ok to disconnect", I cannot start charging my iPod Nano. What can I do right now???? Please help me!! Since the first time it showed the fully discharged icon, I think there must be someway to charge it a little bit and force it work again, instead of changing a new battery.

Try the Five R's.

Ipod touch 1st generation fully charged apple logo comes up but freezes before it turns on

i have a 1st generation ipod touch and i borrowed it to a friend for a while. she deleted everything that was on it when she gave it back to me. but now i'm trying to put it back onto my computer and it was dead now when i try to start it the apple logo comes up like it normally would then the wait symbol appears over the logo and it freezes and will not turn on. I tried to put it into dfu mode and it won't go into that either. has anybody else had any experiences with this and fixed them? please let me know. or do you all think i should just retire this one and buy a different ipod?

Did you tru eferthing here:
iPhone and iPod touch: Frozen and unresponsive
If the iPod screen is always one,, let the battery fully drain, Then charge and try again.

My i pod touch was fully discharged and now will not charge

my i pod touch was fully discharged and now will not charge at all. what can i do

Try the not charging topic of:
iPod touch: Hardware troubleshooting
Also try another cable, another charging source. Further look at the dock connector in the iPod. Look for abnormalities like foreign material, bend or corroded contacts, broken or cracked plastic.

Ipod Battery Fully Discharged!!!

Hi i just recently brought a new 5G 30 gig ipod and a few days later the battery got fully discharged and now i have had the battery thing with the lightning bolt over it, and the site says its charging but i have had it like that for 2 days and it still wont charge or connect to my computer.
Any Advice anyone?????
thanks
ipod video 30 gig Windows XP

i have the same problem, only mine doesn't have enough power to even turn on again, so i don't know about your case, but i'm pretty sure if it just says charging for that long it isn't even doing it. I left mine on for a night and a half then watched 20 minutes of video and now can't do anything with it. Someone figure this out and help us both.

IPod battery icon 'constantly charging'

Hi All,
When I charge my iPod (via wall socket or USB>computer) the battery icon displays that it is charging. However, no matter how long I leave it plugged in it will still show that it's charging. When I unplug from charging the battery icon shows 100% and lasts me for hours (as it should). I tried restoring to factory settings and all the tricks I've read about but nothing changed.
The good thing is that my battery actually does charge to 100%. The issue is that during the 'charging' phase I cannot detect when it is fully charged; it never shows 100% it always shows the charging animation. I have to guess if it's finishing charging depending on how long it's been plugged in.
Hope I explained my issue correctly, anybody know of a way to fix this?

Can anybody help with this? I do not think it's a battery problem as it is actually being charged. If anything it's a software problem?...

Ipod making funny noises and Sad icon

Instead of the normal hum of my ipod it hums for a second then makes a loud click and then hums for another few seconds then clicks again and so on. It also freezes up on songs and wont play songs. Then when i try to reset it i gets hung in a loop of the apple symbol then the sad icon or sometimes the ! icon. Waht is wrong??

Hi all,
I've been having the same problem, but found that a firm tap on the interior of my car door has rectified it. I'm not sure that Apple would recommend this solution, but it worked for me!
I'm wondering if it's anything to do with the latest software upgrade?
Cheers
Cerdo

IPad battery fully discharged and now will not take a new charge

I've had this baby plugged in for 6 hours and it won't even charge to 10%. I am using an Apple supplied cord and charger.

Plug the USB cable into your computer. The iPad will say "Not Charging", however, it will charge but slowly.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

IPod touch 2nd G won't hold charge. Restore does not help. removing all apps. Still discharges. What gives?

iPod touch 2nd G won't hold charge. Restore does not help. Removed all apps and it still discharges even if not turned on and used for anythig. What gives?

If it is warranty, bring it back to the Genius bar and insist on a replacement. If out of warranty, you can get a replacement iPod with a new battery for $79 at the genius bar.

Ipad won't sync and won't charge unless fully discharged

My first-generation iPad will no longer charge at all unless it is fully discharged (charging by wall plug or usb to mbp). Even then, if I plug it into my mbp, it charges but is unrecognized by iTunes. it DOES sync over wifi, so that hasn't been a problem until now - when the OS needs updating which can only be done by wired sync.
So here's my question:
how can i fix this? should i do a full restore of the iPad, plug it in and pray that it works? if it isn't recognized i fear i will have demoted this device - which is still useful at least as a toddler toy - to the bin of fun things for my son to hit with a hammer.
thanks for any help!!!

re-install iTunes or update to the latest version. if still not work, backup & restore. hope your problem will be solved.

What is the Charging time for 4th generation iPad when fully discharged?

Hi,
I just want to know the 4th generation iPad charging time with 12 volts Charger when fully discharged?
Thanks,
Srinivas

Apple does not publish charging times with various sources, but usually a few hours, like 4-6 hours. If you charge it overnight you won't notice how long it takes.

Ipod Sad Icon Symbol - Fully Discharged - No charging...

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