IPod say's "Do Not Disconnect" but still not recognized. Please help!!

Hi everyone.
Ok here's my situation.
Im using a MacBook Pro (Mac OS X Lion 10.7.5)
iTunes 11.4 (64Bit)
iPod 4th Gen. (White 20GB 'Click-Wheel')
After doing a system restore on my ancient dinosaur ipod 4th gen. (the white 20GB 'Click Wheel') and 'upgrading' to iTunes 11 i've had nothing but problems.
So now when i plug in my ipod it charges fine and even say's "Do Not Disconnect" *BUT* there is no 'on my ipod' button. I cant see my playlists, add songs, delete songs or anything! I just want to 'DOWNGRADE' my itunes and have everything how it was before. I find this to be a science project in itself and no amount of searching youtube videos gave me a clear answer, it only made me more afraid and confused of going forward with this.
I tried downloading 'sharepod' for MacBook Pro but this is pointless because it needs itunes to recognize the ipod for it to recognize the ipod. Ehh.
I did a 'system restore' on the ipod but when i went home where all my music is (on a windows PC) it said i have to do the restore again because it was restored on a MAC. So i did the restore again on my Windows PC (put all my music on it) and now i want to add songs from my MACBOOK Pro and its not even recognizing my ipod. Arrrgh the frustration i tell you!
Im done doing the system restore and i just want to add playlists now. Why is this soo difficult? Someone please help a newbie out. Im great with computers and feel like i honestly should have never upgraded the itunes in the first place because i feel this is what is causing my problem. I've heard the older gen. ipods dont work as well with the newer versions of itunes although im not sure if there is any truth to that or is it just rumors. Either way can somebody please take me on a step by step of what to do next? Please with a cherry on top?

Did you restart the Mac?
Did you reset the iPod using the two button combo?
http://support.apple.com/kb/HT1320
If the above do not work, try putting the iPod into disk mode, and then connecting it to the Mac.
http://support.apple.com/kb/HT1363

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I plugged IPOD in to sync ( first time in over a year) it auto started with the "Do Not Disconnect", but did not sync. Now the IPOD is stuck in that mode, won't shut off, won't sync, won't work. is there a way to reboot it?

I plugged IPOD in to sync ( first time in over a year) it auto started with the "Do Not Disconnect", but did not sync. Now the IPOD is stuck in that mode, won't shut off, won't sync, won't work. is there a way to reboot it?

It has already been 6 days from your post, my apology for responding so late, but it is my habit to help only the leftovers, which the other contributors missed.
Toggle the hold switch make sure there is no red showing.
To reboot an iPod. (Or RESET in Apple iPod jargon)
Press Menu and Center button for about 10 secs till the Apple logo comes ON , this would not erase any data from your iPod.
I would advice you to leave the iPod charging for about 4 hours, if it has been discharged for 1 year or more, and also Apple recommends that you charge the iPod at least once a month, to prevent a discharged battery leakage, which may corrrode the circuitry in the iPod.
Hopefully you don't get the dreaded RED X on the iPod screen.
Good Luck!

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blacksheepfibers wrote:
I updated my mac with os x Lion so that I could accomplish moving my address book from the mac to my new IPad 3G. I also set up an icloud account for this purpose, but I *still* cannot figure out how to move my address book from one computer to the other. When I'm on my mac and try to use bluetooth to export the address book, I'm able to find my ipad but I soon get a message that it does not support the necessary services. I have no idea what's going on and would appreciate any advice. tks in advance, Sarah
The address book syncs via iCloud, not Bluetooth or iTunes.
You upgraded to Lion so you could use iCoud.
On the computer. go to Apple menu > System prefs > iCloud.
Sign into your iCloud account.
Tick everything.
This enalbes the se items syncing to iCloud.
On the iPad, Settings > Mail, Contacts, Calendars.
Create a new iCloud account.
Sign in with the same AppleID as your computer.
Settings > iCloud and turn everything on.
BAM!
That is all you need to do.
Your contacts (and all other checked items checked) will sync between computer and iPad.
No need to use iTunes

Tried all the suggestions but still aint working PLEASE HELP!!

I got my nano in january but it hasnt been turning on for about a month. Its fully charged and sometimes makes a beeping noise when it plugged into the computer. Two icons keep appearing a folder with a ! mark and a black and white battery. Ive tried resetting and updating. However, when I tried to update itunes asks me to plug in my nano when its already plugged in! Its driving me insane so any suggestions would be appreciated or even if theres a customer service helpline because I cant seem to find one.
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"I got my nano in january but it hasnt been turning on for about a month."
Since you tried most things and you've been having this problem for a month now, why not take advantage of the warranty and get it fixed?
http://depot.info.apple.com/ipod/
Or take it an Apple store.

I have been trying...but still failed! Please help...

Here is my java code:
public class BPUSBFinger200 {
private final static BPUSBFinger200 instance = new BPUSBFinger200();
static {
    System.loadLibrary("lib/BPUSBFinger200");
private BPUSBFinger200() {
public static BPUSBFinger200 getInstance() {
    return instance;
public static native void getFeatureFromFingerReader200(String
      fingerPrintImageFile, String fingerPrintFeatureBinaryFile);
public static void main(String arg[]) {
    BPUSBFinger200 instance = BPUSBFinger200.getInstance();
    instance.getFeatureFromFingerReader200("image.bmp", "feature.bin");
}My autogenerated header file:
/* DO NOT EDIT THIS FILE - it is machine generated */
#include <jni.h>
/* Header for class BPUSBFinger200 */
#ifndef _Included_BPUSBFinger200
#define _Included_BPUSBFinger200
#ifdef __cplusplus
extern "C" {
#endif
/* Inaccessible static: instance */
* Class:     BPUSBFinger200
* Method:    getFeatureFromFingerReader200
* Signature: (Ljava/lang/String;Ljava/lang/String;)V
JNIEXPORT void JNICALL Java_BPUSBFinger200_getFeatureFromFingerReader200
(JNIEnv *, jclass, jstring, jstring);
#ifdef __cplusplus
#endif
#endifHere is my c file, generated by vc++ 6 and added with my codes:
// BPUSBFinger200.cpp : Defines the entry point for the DLL application.
#include "stdafx.h"
#include <jni.h>
#include <stdio.h>
#include <stdlib.h>
#include <iostream.h>
#include "BPUSBFinger200.h"
#include "bpusb200finger.h"
#define   W          352
#define   L          288
#define   BUFFERSIZE          W*L
#define   FEATUREBUFFERSIZE          0x1200
#define   FILEHEADSIZE          0x436
static unsigned char data[FILEHEADSIZE]={
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0x00, 0x00, 0x60, 0x01, 0x00, 0x00, 0x20, 0x01, 0x00, 0x00, 0x01, 0x00, 0x08, 0x00, 0x00, 0x00,
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0xfe, 0x00, 0xff, 0xff, 0xff, 0x00
BOOL APIENTRY DllMain( HANDLE hModule,
                       DWORD ul_reason_for_call,
                       LPVOID lpReserved
    return TRUE;
* Class:     BPUSBFinger200
* Method:    getFeatureFromFingerReader200
* Signature: (Ljava/lang/String;Ljava/lang/String;)[B
JNIEXPORT void JNICALL Java_BPUSBFinger200_getFeatureFromFingerReader200
     (JNIEnv * env, jclass object, jstring imageFile, jstring featureFile) {
     unsigned char *image;
     unsigned char *feature;
     const char* imageFileName = env->GetStringUTFChars(imageFile, 0);
     const char* featureFileName = env->GetStringUTFChars(featureFile, 0);
     FILE* stream;
     image=(unsigned char*)calloc(BUFFERSIZE,sizeof(unsigned char));
     feature=(unsigned char*)calloc(FEATUREBUFFERSIZE,sizeof(unsigned char));
     stream=fopen(imageFileName,"wb");
     fwrite(&data[0],sizeof(char),FILEHEADSIZE,stream);
     fclose(stream);
     GetFeatureFromFingerReader200(image, feature);
     stream=fopen(imageFileName,"a+b");
     fwrite(image,sizeof(char),BUFFERSIZE,stream);
     fclose(stream);
/////store the features into the feature file;
     stream=fopen(featureFileName,"wb");
     fwrite(feature,sizeof(char),FEATUREBUFFERSIZE,stream);
     fclose(stream);
     env->ReleaseStringUTFChars(imageFile, imageFileName);
     env->ReleaseStringUTFChars(featureFile, featureFileName);
     free(image);
     free(feature);
};VC++ 6 compiler did not give me any error making the BPUSBFinger200.dll.
The problem occured when I run the java program.
Here is the stack trace:
java.lang.UnsatisfiedLinkError: G:\Java_Projects\bpusbfinger200\lib\BPUSBFinger200.dll: Can't find dependent libraries
     at java.lang.ClassLoader$NativeLibrary.load(Native Method)
     at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1560)
     at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1485)
     at java.lang.Runtime.loadLibrary0(Runtime.java:788)
     at java.lang.System.loadLibrary(System.java:834)
     at com.ebs.bpusbfinger.BPUSBFinger200.<clinit>(BPUSBFinger200.java:7)
Exception in thread "main"
I have a sample program that was written in C++ by the manufacturer of the device "Finger Print Scanner", and the source code and all the project files in VC++ 6 was included. It ran very well. So I copied all the dll be it the ones that I needed or not to my lib/ dir, but my java program still didn't run.
It looked to me like I was missing some dll, so I checked with vc++ 6 and located the "external dependencies" part at the file view browser, and found out three header files: "bpusb200finger.h", "jni.h", "jni_md.h" and "basetsd.h". Did that mean anything?
I am sorry because this problem might have been solved by someone already, but I have tried searching the forum and tried the solution proposed by the community but I still can't get my java program works.
Can someone help me? It is very urgent.....
Thanks.
Chris

Thanks for the quick response.
Yes, now I got it solved, but new exception caugnt:
java.lang.UnsatisfiedLinkError: getFeatureFromFingerReader200
     at com.ebs.bpusbfinger.BPUSBFinger200.getFeatureFromFingerReader200(Native Method)
     at com.ebs.bpusbfinger.BPUSBFinger200.main(BPUSBFinger200.java:29)
Exception in thread "main"
here is the bpusb200finger.h:
/*#ifndef __Bpusb200finger_h
#define __bpusb200finger_h
/* Revision Number 3.0.0.0 */
/* ***** Copyright 2001-2002 BioPass, Inc. **********************/
/* ***** All rights reserved. BioPass assumes no liability for **/
/* ***** errors in any of the software it provides. ***************/
#pragma once
// VeriFinger ver3.3 version
#define DLL_VER_33 MAKELONG(WORD(3),WORD(3))
#define PASCAL      __stdcall
#ifndef NULL
#ifdef __cplusplus
#define NULL    0
#else
#define NULL    ((void *)0)
#endif
#endif
#define FALSE   0
#define TRUE    1
typedef unsigned long DWORD;
typedef unsigned short WORD;
typedef unsigned char BYTE;
long PASCAL GetFeatureFromFingerReader200(unsigned char *Image, unsigned char *Feature);
long PASCAL CheckFingerPrintFeature(unsigned char *Feature1, unsigned char *Feature2, long iOperation);
int PASCAL InitDevice ();
int PASCAL SetValue(int value);
void PASCAL SettingVideoSource();
void PASCAL SettingVideoFormat();
long PASCAL ASCIITOHEX(unsigned char * asciidata, unsigned char* hexdata);
long PASCAL HEXTOASCII(unsigned char *hexdata, unsigned char* asciidata);
long PASCAL GetFeatureFromFingerReader200A(unsigned char *Image, unsigned char *Feature);
long PASCAL GetFeatureFromFingerReader200B(unsigned char *Image, unsigned char *Feature);
long PASCAL GetFeatureFromFingerReader200C(unsigned char *Image, unsigned char *Feature);
long PASCAL CheckFingerPrintFeatureA(unsigned char *Feature1, unsigned char *Feature2, long iOperation);
long PASCAL CheckFingerPrintFeatureB(unsigned char *Feature1, unsigned char *Feature2, long iOperation);
long PASCAL CheckFingerPrintFeatureC(unsigned char *Feature1, unsigned char *Feature2, long iOperation);
long PASCAL GetFeatureFromFingerData(unsigned char *Image, unsigned char *Feature);
long PASCAL GetFeatureFromFingerDataA(unsigned char *Image, unsigned char *Feature);   I din't think there was anything wrong in declaring my .h file and implementing my .cpp file, but it looks to me like the BPUSBFinger200.h has a problem.
Please advice. I am beginner in JNI.
Thanks.

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