IPod says it cannot show a rented movie

I just rented a movie through iTunes and correctly synced it to my nano. It shows up on my nano, but when I try to play it, it says, "This movie cannot be played. Please reconnect to iTunes to watch this movie." From what I've been able to gather, I didn't rent an HD movie, so I'm not sure what the problem is. Please help!

If you downloaded it directly on your iPad then you can't move it to a computer or another device - from http://support.apple.com/kb/HT1657 :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't know.

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HT1657 I cannot download my rented movie. There's an error. iTunes n my iPd are all updated. why?

Can you please help me witht this. I cannot download my rented movie. There is an error.

There is an error.
What does the error message say? (Include error message numbers if you're getting any.)

First Gen iPod Touch 8GB, doesn't clear rented movies

So I rent a movie from iTunes Store, move it over to my iPod Touch, watch it. I watch the movie, then the movie expires, and I get a message on my iPod telling me the movie had now expired. All good. The movie then disappears from my "Videos" section on the iPod. Then, when I connect it with my computer, the bar at the bottom (which shows the capacity and what percentage is taken-up by music and videos), the videos bar is now at some 4.3Gb even though there are no movies on it.
Is this a bug of some sort? My iPod touch version is 1.1.5 and frankly I refuse to pay for version 2.2 which only seems to offer feature I do not care for.
Can anyone offer a remedy short of Factory Restore everytime I sync movies?
Oddly enough, at times when I go to "Videos" on my iPod Touch, some of my previously rented movies still show up for a brief second (movies I've rented months ago) but quickly disappear.
Thanks a ton guys! BTW I have the latest version of iTunes.

You're going to have to do a factory restore on the iPod.
What you've described suggest corrupted files, the usual cause is some error in the sync.

HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies.

ITunes message says I can't watch rented movies!

I have Mac OS X 10.5.8, iTunes 10.6.3, Quicktime 7.5.5. iTunes message says I can't watch rented movies & that I need another QT version that I couldn't remember. What should I do? Note, in System Profiler, I have QT 7.5.5 in Apps and in Frameworks.

For now, this is correct. There will be an update to the Apple TV within the next week which will allow it to play rented content as well as rent it natively.

I can't download tv shows or rented movies. My iPad indicates that I have 1.3 GB available and even though the downloads are less than that, the movies and tv shows will not download and the message I get says I don't have enough available storage.

Also, I bought additional storage but it shows up in iCloud and does not alleviate the need for additional storage for videos. What can I do to get additional storage to download rented movies and tv shows?

In General you need 2 to 3 times the Space of the Download File size.
If you are getting the Not Enough Space message... you will need to Delete items to create sufficent space

IPod touch won't remove expired rented movies

ipod touch 2nd gen won't get rid of my rented movies that have expired. When I hit the video button, the movies show up and then disappear, so I don't have time to hit the button to delete them. As a result, my iPod is getting clogged up and I don't know how to get it removed. I need to figure out how to clear up the memory. Anyone have an answer?

Hello Gcaz,
And welcome to Apple Discussions!
Try this:
1. Open iTunes and have the device attached.
2. Click on the iPod Touch device in the left panel.
3. Click Summary.
4. Check Manually manage movies and music.
5. Click the drop down arrow to the left of the iPod Touch icon.
6. Click Rented Movies.
7. Try deleting the unwanted movies again.
See if that helps.
B-rock

Have iPod Touch and want to view rented movies from iTunes on our TV

We have an iPod Touch. I rented movies from iTunes. We would like to connect the iPod to the television so the whole family can watch at the same time. We did a little research and was told to buy a "Eforcity Premium Retractable Apple iPod AV Composite Cable, White [Compatible with: iPod with Color Display / including iPod Photo / iPod Video (including U2 Special Editions of iPod Photo &Video)]" which we did. In our research it said in the instructions it said to access the "TV Out Video Setting". My husband can't find it and hence is unable to get it to work. Can anyone help? Thanks so much.

I don't think that cable is compatible with the iPhone or the iPod touch. I know the old Apple AV cable wont work with the iPod touch, you need either a Apple Composite AV Cable or an Apple Component AV Cable. See here for more info http://support.apple.com/kb/HT1454?locale=en_US.

My itunes library says it cannot find a purchaed movie

I am trying to download a movie from my library to my ipad and it has a cicle with an exclamation point that says it cannot locate the movie. I purchased the movie from the itunes store. What happened?

I had the same problem and then I found this on apple: http://support.apple.com/kb/HT1589
Basically hold down option key when opening iTunes and select the iTunes library and it worked.

My ipod says it cannot back-up, what can I do?

Every time I sync my ipod is successfully syncs but it will not back-up, it says "the backup was corrupt or incompatible with the ipod". I cannot update my ipod now either, can anyone help?

Have you worked through the suggestions in this Apple support document?
iOS: Troubleshooting backup issues in iTunes
B-rock

HT1657 Cannot download a rented movie

Rented a movie on my iPad; could not download on iPad due to not enough storage. Purchased 20GB of extra storage., which doesn't show up and I cannot download the movie. Tried to download on to my computer - doesn't show up in my purchases. I would have to purchase it again. So basically, It would end up costing me $50 bucks to watch a 90 minute movie. Anyone have any suggestions? Thanks in advance.

Hi Phin,
Purchasing more iCloud storage is not going to help you if your device storage is low. They are not related.
Open iTunes and sign on
Click on Movies in the sidebar
Click on Unwatched in the Movies window
You should see your rental, and will be able to watch it from there
Cheers,
GB

HT203167 Cannot locate a rented movie

Rented a movie cannot locate. If I go back to the I tunes store and click on that movie again to rent it is greyed out and says downloaded but cannot locate anywhere

If you've downloaded it on the iPad then it should be in the Videos app (iTunes on the iPad is just the iTunes store) :

Cannot watch a rented movie.

Rented a movie but cannot locate it to watch. Where does the movie download to once it has been downloaded?

What does "wont allow me to watch it " mean?
What, exactly, happens?

ITunes cannot play my rented movie. The timeline stops and no error message pop up.

I rented two movies from iTunes store yesterday. It's still valid. But my iTunes cannot play it. After I click on the 'play' button, the timeline does no move forward and the screen remains in black. No error message pops up. What's wrong with this iTunes player??

wiclee wrote:
It's always the case because iCloud is active all the time and if the device indicated Backup to iCloud an your computer indicated Backup to Computer, you may run into problem.
But this can never be a problem. When you select "Back up to computer" and press apply, iTunes "updates files" on the iphone. I'm not an engineer and my best guess is that by updating the files iTunes changes the device's settings to point to "Backup to Computer".
[Earlier: The sync button used to be visible only after the files were updated. Now, when "Back up to Computer" is selected and we press apply, iTunes indicates that its updating files but the option then shifts back to "Back up to iCloud"]
Incidentally, I was playing around with this and I clicked on encrypt local back and set a password and iTunes accepted that and updated the backup on my computer. This is pretty wierd considering its not accepting "Backup to computer" otherwise.
wiclee wrote:
I wonder how you were able to do that without turning off iCloud Backup on your device.
I guess the older versions of itunes supported that. This problem cropped up after updating to 10.6.0.4
wiclee wrote:
iTunes 'open when this iPhone is connected' works only when you connect using USB cable.
With Sync over wifi enabled iTunes used to open automatically for me whenever my iPhone logged onto the wifi network. Which was a very useful feature for me. I'm extremely disappointed that this is not working now.

Cannot play a rent movie

For the christmas eve, I just rented a movie. but it doesn't work.
i had bought few movies and it worked very well but this one is not.
It just stuck in the black screen and that's it
well.. im a korean who lives in korea and my English is not perfect.
if it's not working and if i cannot watch this, i want my money back.

I have been in touch with Apple twice regarding this same error message. I was told that this is a known issue, that Apple is getting many phone calls about this, and that they are working on it. I was also told that until there is a fix, the only option is to download the purchases onto a computer and then access the video with the Apple TV. I just hit the "Report A Problem" link on my rental invoice and explained this, hoping for a reimbursement for the rentals I was unable to watch.
It's been a week+ since I was told about this known issue, so please call and/or leave feedback (http://www.apple.com/feedback/appletv.html) about this if you haven't already.

IPod says it cannot show a rented movie

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