Ipod says it's connected to a dock when its not. No sound.

My son's ipod touch says its connected to a dock connector when it's not. It won't play music and there is no sound on games. It has 5.1 installed. It's been restored and reset multiple times. Any suggestions?

It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

Similar Messages

My iPhone will not play music, and says it's connected to a dock when it's not. Help?

My iPhone will not play music. Whenever I try to play music through the speakers on my iPhone it won't let me adjust the volume (like it's connected to a dock) and when I do connect it to a dock, the music plays through the iPhone speakers. Also I've tried just listening to my music through earphones and it plays for around 6 seconds then it goes back to like it's connected to a dock. Help? I've tried turning it off and on, restarting it and even restoring it and nothing's worked.

It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

Why is the itunes store saying my un or pw is incorrect when its not?

I had to restore my ipad mim of my daughters because she disabled it after forgetting her pw and entering it too many times. The apple experts then told me to go to itunes store on computer and sign in with my un and pw for her ipad mini and i could downlad my purchased apps back onto her ipad mini. But now I dont know what to click on or if Im signed in and wehat im doing, Is there live expert advice from apple? i got it yesterday and talked to someone but now i cant find it anywhere???Please someone helpp me now.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
I assume by 'my un and pw' you mean your iTunes id and password. If you do then you can redownload items directly on the iPad. If you aren't already signed into your account on it then you can sign in via Settings > iTunes & App Store and what can be redownloaded for that account will show in the Purchased tabs in the App Store and iTunes store apps on it - music, films and/or TV programmes can't be redownloaded in all countries (audiobooks and ringtones are one-off downloads), and content providers may also have removed their items from the store, so not all purchases may show.
To do it on a computer's iTunes, you can sign into an account via the Store > Sign In drop-down menu option (if an account is currently logged in then you will have a Store > Sign Out menu option instead)
What can be redownloaded for the account will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page :
You can then sync themto the iPad
Redownloading an account's past purchases may tie that computer or device to that account for 90 days : http://support.apple.com/kb/HT4627

SUS says client software up to date even when its not

Hi Everyone,
I configured SUS today on a recently updated Leopard Server (10.5.7) and waited until it downloaded 258 updates. Initially I have turned all the updates on and made them available.
I then went to a workstation that was telling me it was in need of updates, and in terminal did the sudo defaults write command. I then ran Software Update on the workstation and was surprised to see it report that the software was up to date. It showed my internal IP number on the menu bar, so I know it was looking to the internal SUS I had set up.
My first thoughts were that since this was a Leopard machine, it may have downloaded the updates in the background and was therefore not recognizing that they had not yet been installed. I went into Library/Updates and deleted all but index.plist and retried Software Update with the same result. I then went into /Library/Preferences again and deleted the edited com.apple.SoftwareUpdate.plist, which then rebuilt itself when I launched software update again, this time of course looking to Apple's site rather than to my server. And the 5 required updates showed up again.
I tried this same process on 4 other machines in the network (various types and systems from 10.4.6 to 10.5.5) with similar results -- all gave me feedback that the computers were up to date and no updates were available.
I suppose I should be happy -- no updates to do ever again!!! Can anyone shed light on why the server would be giving me this message when in fact there are a number of updates that I know are needed?
thanks, Dave

Thanks for the hint re OpenDirectory. I'm sure we'll proceed down that road once we have it initially working.
since I have several similar servers at my locations, I configured another one the same as this, using the IP address as the http URL. In the case of the second setup it worked fine and deployed updates correctly, so it isn't a name resolution issue.
Going back over my first install, though, There was a point during the process where the server was rebooted, and I believe this was before all the updates were downloaded from Apple. After the reboot, I noticed that all the downloads did indeed show as being in place and enabled, which strikes me now as way too quickly compared to the time it took at the second location. So I've concluded that perhaps I have a faulty download and the files are not really there.
Is there any way to confirm, or better yet a way to just wipe them all and force start the download process fresh from Apple?
thanks folks.
Dave

My WiFi has a problem my ipod says it is connected but when i go to apple store it does not work

my wifi has a problem . my ipod says it is connected but when i got to apple store it does not work

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/disk-full-and -much-more-misery/e9dabe09-7392-4f67-848b-c09cb1adb364

My sons ipod says disavled for 22,807,916 min and will not allow me to restore what do i do? it says on the computer that we have to enter password but it will not even show the slide to unlock part. and he does no know the password.

my sons ipod says disabled for 22,807,916 min and will not allow me to restore it. on the computer is says that i have to enter his password but the slid to unlock is not even of the screen, HELP!!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS3798 I have a new Ipad, it says I am connected to the internet but will not load . When attempting to go to a web sight, the green bar goes 1/2 inch then nothing

I have a new ipad, it says I am connected to the internet but will not work. When I attempt to go to a web sight the green bar moves 1/2 inch and nothing.
I have a used linksys router that I got from work. I tried connecting with a older ipad and every thing works correctly. any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1688 The number code would not allow me to input a 1 2 or 3 for my 4 digit code. After numerous tries, it now says iphone disabled connect to itunes. When i connected to itunes, it asked for the code, but I could not enter it. How do I fix this probl

The number pad would not let me type in a 1 2 3 for my 4 digit code. After numerous tries, the phone now says iphone disabled connect to itunes. When I connected to itunes, it asked for the code which I was unable to enter. Help!

Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

My computer says I am connected to wifi, but when I go to use the internet, I am not connected. What do I do?

I have tried to reset my wifi and use different wifi systems. I am in college, so I have tried to use the internet both on campus and in my home in Dallas, neither of which worked. I JUST WANT TO HAVE INTERNET.

My computer says I am connected to wifi, but when I go to use the Internet, I am not connected.
Usually when this occurs on one Wifi and Internet connection, the wifi router is working, but the router connection to the Internet Service Provider is broken. Resetting the modem or router/modem combination often results in a new connection to the ISP being established (baring any data caps limits, line, modem or ISP troubles)
However your mentioning it's not connecting anywhere your going on wifi or Internet, which could mean your machine has been compromised and possibly blacklisted until it's cleaned up of malware, or you tried to self solve your earlier issues and messed up your Network settings.
I tend to lesser think it's a actual hardware problem, but it might come to that eventually.
You should test the compromised/blacklist theroy by using a Ethernet cable to the modem you know has a good Internet on and powering on/off the modem. (if a router/modem combination, then no need). If you get Internet and not kicked off in a few minutes, then your machine is fine, likely messed up Network settings are too blame.
You can clear everything out by creating a New Location by editing locations and creating a new one, also by going to Airport Advanced > Airport and deleting all the previous connections to start over new. Reboot.
Connect manually to your home network and save in Keychain when it asks.
If this is all too much for you, take it to a local PC/Mac repair shop as they specialize in software/network issues.

It's says Can't connect to iTunes store ,when I try from my IPad!?

I It's says Can't connect to iTunes store ,when I try from my IPad!?

Try signing out then back in. Try again.

I forget my password to my ipod and i have try to rerstart it but its not working what should i do?

i forget my password to my ipod and i have try to restart it but its not working. i have done i could think of please help!!

If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the
          Back Up option. If you have just backed up the device, it is not necessary
          to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

TS4268 hi my imessage isnt working so I turned off imessage and now its been saying "waiting for activation" and has been for a long while now? can you please help me!!! Also saying that my apple ID password is inccorrect when its not!

Hi,
My imessage isnt working so I turned off imessage and now its been saying "waiting for activation" and has been for a long while now? Also saying that my apple ID password is inccorrect when its not! Can anyone help me?
Thanks

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?

My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?

There is no such thing as an "SG3" or "SG4". Did you possibly mean a 3GS and iPhone4?
It has always been very basic to ensure that a backup exists of your media and other important files. Computers fail, hard drives crashes... things happen. Do you not have a backup? The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
No one can magically make them re-appear.

HT204409 how can i locate my mini ipad even when its not connected to the internet

how can i locate my mini ipad even when its not connected to the internet

Is it lost or stolen?
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
 Cheers, Tom

I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

Ipod says it's connected to a dock when its not. No sound.

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