Ipod says it's plugged in but it won't charge

I have a 5th-generation iPod touch running iOS 7.0.4. It's about 6 1/2 months old, and today I set it to charge as usual, and when I came back later, the battery was still low, but the strangest thing was that it said it was charging. I tried doing a hard reset, and it shut off and gave me the dead battery screen. Only after I reconnected it did it turn on again. It seems to be charging now, but I wanted to know if anybody else was having this issue. I would like to know if this is a hardware or software issue, or just an isolated incident. If you are running another version of iOS and have encountered this problem, please reply.
CONDITIONS:
1. I am still under warranty.
2. My device is unmodified.
3. Running iOS 7.0.4 (as of Nov. 17 2013)
4. I currently don't have other cables/chargers to test on my device.
5. as of Nov. 17 2013, this issue has never happened to me before.

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

My charger has been plugged in, but battery won't charge.

I had my computer plugged in to charge before I left on a trip. When I arrived, I had no battery charge. I remember that the little light was always red when I thought it was charging. Then I couldn't get my computer to recognize when it was plugged in, I couldn't get the light to light green. It wouldn't charge. The plug in part has always sparked when it hits the source in the wall, and now the mag plug gets very hot. I tried every plug in the hotel, to no avail. Then I spent two days at a private residence, and it charged! Now, I'm back in a hotel and I can't find a plug that says my power source isn't plugged in when I was trying to update my iTunes.
I am also having problems turning it off, and on.
When I think I powered down, and then turn it on, it's been on the whole time. No chimes at start up, just motor running and screen eventually surfaces.
I can't go to an Apple store, and I'm not on Apple Care (a huge mistake). Any suggestions?

Troubleshooting MagSafe adapters
http://support.apple.com/kb/TS1713
Best.

For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?

For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?

Setesh, See if both computer has the same version of iTunes, if both are the same, then it is your PC, that has plug-ins which is in conflict it iTunes. ( normally it is the Antivirus or some plug-ins to beautify your screen)
If it is different, most likely the other PC has an older version of iTunes, so you should downgrade your iTunes to that older version, which your iPod interface well with.
Other probable causes,
you are using the USB 1.1 port at the front of your PC, and not the USB2,0 port at the back of your PC. so switch to the back.
Dont use any other USB devices, when you are syncing the iPod.
Dont use any USH Hub.
Have a nice day!

My 4th gen iPod touch has been plugged in for hours but it won't charge or turn on

I have a 4th gen iPod touch. It has been plugged in for hours but it won't charge or turn on. I cannot restore it because it won't show up in iTunes. I have tried pressing and holding the home and/or the power key but that does not work as well. I have tried restarting Apple Mobile Support. I have updated my iTunes. I have tried EVERYTHING but it will not turn on at all. Any suggestions?

Hi BCarolinaCopper,
This sounds like you need to have a battery replacment this can be done if you have AppleCare or you will have to pay if unable to if the fault continues please
visit a apple store genuis bar contact them via this link or https://www.apple.com/uk/retail/geniusbar/ or through the support on https://getsupport.apple.com/GetproductgroupList.action
Good Luck

Why does my computer say that its plugged in but not charging yet the battery is not reducing

it says plugged in, not charging, 99% (battery life)
but the battery life is not reducing & hasnt for 2 days. it just stays like that.
hp pavillion dv5-2132dx laptop
windows 7 64 bit
i have had a few weird occurences and im not sure what caused it. abruptly my speakers would stop working & my battery life would start reducing. that happened i think 3 times over the course of several months. this last time which was the 3rd is when i changed electrical outlets thinking that maybe that was the problem. and the power & speakers immediately went back to normal. its only been a few days since i changed outlets & everything is working as it should be however as mentioned the battery icon on the taskbar says that its plugged in but not charging & it remains at 99% for the last 2 days.

Hi,
First of all, shut down the notebook, unplug the AC Adapter, remove the battery, and then hold down the Power button for 30 seconds.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the notebook down, unplug the AC Adapter, re-insert the battery and then start the notebook on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shut down the notebook again. Now plug in the AC Adapter ( with the battery still inserted ) and start the notebook to see if this has helped the charging issue at all.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

How do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?

How do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?

You will need to do this:
iOS: Unable to update or restore

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

So, my ipod touch 4th generation has stopped working. every time i plug it into a wall or an outlet, it will regester that it has been plugged in, but it will not charge, and trurn on. does anyone have any suggestions? thank you.

my ipod touch has stopped working. I will plug it into a wall, or computer, and it will register that it is plugged in, but it will not charge and turn on. does anyone have any advice? thank you.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod says is has wi fi but i cannot access the app store or anything else online

My ipod says I have wi fi but I cannot access anything online. It worked for a long time then quit. I have already reset everything and started over and I still cannot get it to work???

First off, make sure you can access the internet from your computer. If that does not work then you have issues with either the router or you Internet Service Provider.
If you can surf the web, try accessing the Apps Store from iTunes on your computer, not your iPod.
If you can get to the Apps Store via iTunes, try again from your iPod. If that does not work you may have to restore....

Mac book pro 15" 2.3 ghz the battery cannot be charged. the upper corner right says it's plugged in but not charging.

I just brought my Mac book pro 15" 2.3 ghz on 12 september 2012 not even one week I've used it the battery cannot be charged.
the upper corner right says it's plugged in but not charging.
How do I solve this I'm going to London the next week! (23/09/2012)
I need this replaced or repaired ASAP. Is tat possible? It hasn't being used for even a week and it's already cause such a trouble? Is this what Mac is?

Hi Steve,
I just got back from the apple service centre. I must say they treat us pretty bad and raising voices and stuffs.. If you wanna question or doubt on such service, I've recoded everything in my mobile and iPad. The company I brought from is TECHNOCRATS in 1Borneo Hypermall. The service centre headquarters is DIGITAL FORTRESS SDN. BHD. located in Damai Point.
Here's what happened..
I went in the service centre and disappointingly, no one entertain us (my boyfriend and I).. we stood there for a few minutes. :(
Till we enquire for administration and problems. A girl said she doesn't know much. She gave me a number to her superior named Charles. She asked us to contact him. Then we asked "aren't you suppose to call your superior regarding to this matter?". "it's this the part of your profession to call Charles? Why is it my job to find him?"
Soon the lady calls him and she passed the phone to my partner.
Wow, there was raising voices and stuffs in the phone. So my partner asked him to come up to the office and discuss this matter since he was jst downstairs. For your information this is the second visit of the day, so we visited the second time after lunch hour which is 2:15pm
Well it was dramatic, Charles with his raising voices and terrible attitude for a greeting. So he straight forward blamed us for not putting the mbp down to the registration. (FYI no one there bothers to serve us for the 1st and 2nd visit). For my concern, this mbp is not cheap. And how can I just put down my laptop and leave? Without any rational reasons.
Long story short, I told him my problem and he said he will make a diagnosis and will return the answer to me tomorrow probably before noon.
Here's what I'm upset about. I enquire about the genius bar. He kinda felt offended and told me tat only apple store has genius bar! Im just asking you don't néed to be so loud on this.. I'm still very new to Mac products and stuffs.
Now that I have sent in my Mac book pro to diagnosis with the cables and everything. Hope to get the answers soon and hope it wasn't really bad since it was new.
Now its pretty much scarred on my side about Mac's Brand. I just wanted a reasonable solving problem and yet I get negative feedbacks from the service centre. Is this how it should end? I'm still pretty upset right now.
Any suggestions for me? Please?
Worried,
Shirley
Post using ipad2

So, I have a IPod 5 and it is not that old, but it won't charge. I have been trying to plug it into the wall, the computer and nothing works. The thing is if my iPod is dead it will charge right up untill it turns on and then it stops charging. plz help

So I have a IPod 5 and it is not that old, but it won't charge. I have been trying to charge it in my computer and in the wall. The thing is if the iPod is dead it will charge up until it turns on, but then won't charge anymore. This has never happened before. Please Help!!!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT4060 My iPad needs recharging. I plug in the charge cable in what I think is the recharging slot. I cannot find anything in any of the literature on the website that identifies the charging slot but the plug seems to fit! But it won't charge.

My iPad needs recharging. I plug in the charge cable in what I think is the recharging slot. I cannot find anything in any of the literature or on the website that identifies the charging slot but the plug seems to fit! But it won't charge.

Ther does seem to be quite a lot of comments about this issue
It seems the charger is a little slow and takes upto 4 hours to charge
closing all apps and leave the ipod in standby seems to off the best charging experience
I hope the Photo helps
In my view apple should have included a better charger for the price, the new 12w adaptor will reduce the charge time and resolve you problem, however its about $15
http://store.apple.com/uk/product/MD836B/A/apple-12w-usb-power-adapter?fnode=3c# overview

HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorize but still won't play.

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

My settings icon says I need an update but it won't allow me to install it.

My settings icon says I need an update but it won't allow me to install it.

Have you tried restarting the iPad or resetting it and then try to update?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This should not matter - but at this point you might as well try this as well. Close all apps, restart the iPad and then try to update again.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button. Restart the iPad.

Ipod says it's plugged in but it won't charge

Similar Messages

Maybe you are looking for