Ipod says its connected but it wont let me use the internet?

my ipod says that it is connected to the internet but when i check the connection all of the information where the ip address and all those numbers are suppose to is completely blank. but it the wifi is all lit up someone help please ?? i have called my internet provider and they say its not the internet so i don't know what to do.

- Have you tried the troubleshooting outlined here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
- Does your router work with outer devices?

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