IPod Screen freeze

Every time when I listen to music with repeat on for 30mins. The iPod screen would go gray and when you touch the circle it wouldn't light up but you can still see the time and it wasn't on hold. It would usually happen after the song is over. I had to restart the iPod in order for it to work again and choose the song, but it'll end up happening again.

This almost exact same thing has been happening to me. When I play this one game and don't play the game that I saved the last time I played and try to start a new game my ipod screen turns grey with an apple on it. If I try to do the same thing again it restarts itself. Also sometimes my ipod just freezes and I am getting sick of it. I'm thinking of contacting apple and asking them about it.

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Ipod screen freezes for 30 seconds but continues to play music

I mostly use my ipod while I run. This means that concurrently I have music playing and the stopwatch feature working. They both work well together, but at least 2-3 times during a run, my screen will freeze if I attempt to skip a song or record a completed lap for the stopwatch.
When the screen freezes thanks to my pressing either the left/right or center buttons, the music continues to play but it takes approximately 30-45 seconds for the ipod to respond to what I did. Fortunately, the stopwatch doesn't stop counting the seconds, so I don't lose the time I am tracking. It's really frustrating to not be able to change a song when I want or record a lap.
I have restarted the ipod a few times but have never completely restored it.
Has anyone had this problem and can offer a solution? I get so frustrated by this during my runs!
Thank you.

I mostly use my ipod while I run. This means that concurrently I have music playing and the stopwatch feature working. They both work well together, but at least 2-3 times during a run, my screen will freeze if I attempt to skip a song or record a completed lap for the stopwatch.
When the screen freezes thanks to my pressing either the left/right or center buttons, the music continues to play but it takes approximately 30-45 seconds for the ipod to respond to what I did. Fortunately, the stopwatch doesn't stop counting the seconds, so I don't lose the time I am tracking. It's really frustrating to not be able to change a song when I want or record a lap.
I have restarted the ipod a few times but have never completely restored it.
Has anyone had this problem and can offer a solution? I get so frustrated by this during my runs!
Thank you.

IPod: Screen Freeze, Loud Humming Sound

With two different 8 GB iPhone's, I have experienced the same freeze while using the iPod feature. When I began to play a song, the iPhone froze on the album art screen of the song playing and played a loud humming sound that could not be shut off without a soft reset.
Unfortunately, the soft reset took over one minute to shut the phone off, and the loud humming sound cannot be shut off until the phone powers off. Has anyone else experienced this problem, and has anyone identified how to prevent the phone from freezing like that in the iPod mode?
Thanks!

There is a bit more errror information available if you can read out the full kenel panic log and post the TEXT here.
Readers who study these things will come along and help determine possible causes. If you are getting multiple kernel panics with no underlying trend, that can be caused by RAM memory problems. The Mac Pro (65lb tower) uses Error Correcting Code (ECC) Memory, so its memory symptoms are quite different.
Mac OS X: How to log a kernel panic

Touch iPod screen freezes each time try to start an app, I've tried to reset, it still is frozen

I tried to reset the touch ipod as directed on the troubleshooting website to no avail.
The frozen image is still on the screen, what else can I do?

- Connect to the computer and try to restore via iTunes.
- If screen still frozen, let the batter fully drain. After charging for an hour try the reset and restore again.

My ipod keeps freezing up between screens

My ipod keeps freezing up between screens.. it won't reboot... the only way i can fix it is to let the battery die and recharge it...
Message was edited by: bambie

When your iPod freezes, it's not necessary to wait until the battery drains, you should just be able to reset it. If the freezing persists, then try restoring it.
Yes, you should be able to get it serviced under the warranty if the fault persists.

Ipod touch 1st gen. touch screen freezes up

I have a 1st gen ipod touch, after a year the touch screen freezes up constantly. I reboot, restart, re sync, upgrade, updated firmware, made sure sure the browser was cleared, I don't even have 1/2 the memory used, now & then it will unfreeze, but most of the time it is frozen. Very unreliable. Thank god it is not a phone. I even took it into the so called "Genius Bar" and they just told me to buy a new one...had this thing a little over a year...and they really think I am going to purchase more Apple products? It is pretty sad when the folks that make this crap can't diagnose it...
Anybody else in this boat?

Try restoring to factory defaults/new iPod if you have not already done that. If you still have the problem then you very likely have a hardware problems and an appointment at the Genius Bar of an Apple store is in order.

IPod Touch freezes while playing music then goes to home screen. HELP!!

I JUST got my 32gb iPod Touch last week, and it only started recently to do this. I will play songs from my playlist, it will go through about 4 songs, then right when it switches, the screen freezes, music stops, and it goes to the home screen. Does anyone know what is going on?? I read that some users had this problem when they had too many applications open, but all I am doing is playing music. Any help would be appreciated!

I had the same trouble w/ my iPod Touch 16GIG Gen 1 & it seemed to be worse after upgrading the software/firmware to Version 2.1; to the point where I was arranging to get it back to The Apple Store before it was 30 days old. The trouble seems to be worse as I approached 14GIG's of filled memory. I mostly have audio, but a few movies are loaded also. But I couldn't view the album art from end to end & it would also freeze & go back to the home screen after about 5 seconds of audio from an audio track intermittently. It was frustrating.
I used the HOME button on the top of the iPod to shut it down {holding it till the 'slide to power off' screen comes up & then doing the slide. Then using the HOME button to turn the iPod back on - seeing the cracked white apple when it reboots & starts back up. I haven't had any more trouble in iTunes. Maybe this reboot cleans up the memory of the iPod & a fresh reboot gives the OS a clean bill of health to look at the 14 GIGs of content that I've added in.
Give the Home button a try & let us know.
Best of Luck-
Doug

Ipod Touch screen freezes when syncing

After my ipod touch 2G fell victim to the white screen of death, i decided to use an ipod touch 1G we had. After updating itunes, i updated the ipod's software to 3.1.3. After the update and the backup (pre-restoration) everything was fine with it until the sync started; the ipod screen would freeze with the apple icon on it and the status bar around 1/4 of the way to completion. When itunes shows that the content completed syncing and the ipod was ready to be disconnected the logo and staus bar stayed put. After disconnecting the screen still has no change, doesn't go dark or lock or anything. I tried putting it into recovery mode and restoring it several times. Help?

If the screen remains on and you can't turn it off, let the battery fully drain. After charging for an hour try a reset, recovery mode and restore as appropriate. If the iPod acts the same as before then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Screen on ipod touch freezes and then goes white.

Screen on ipod touch freezes and then goes white. Ihave restarted it and restored it but it didn't work. Anyone know what is wrong with it and how it can be fixed?

If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

IPOD touch freezes on Apple logo screen

I already know how to restore it, I've done it a dozen times last week. I am just tired of it. Does anyone know how to resolve this? When restoring, I have alternately tried both the "Restore as New" and "Restore from backup" options .. and also have tried deleting past copies .. no matter what, it still freezes a lot. I am awaiting an email reply from Apple but does anyone know if Apple is doing anything to fix this problem? Do they even acknowledge the problem? Is there a phone number to successfully contact Apple, because when I called (the Apple store), I was told to write them an email about the problem.
Some background info which may or may not be useful:
I have a 16 G Itouch and the 1st time it froze was during the play of the App game "Diamond Twister". The freezes now occur at random.
Thanks for anyone's help.

hold the power and home key for 10 seconds until the ipod is powered off.
plug in the usb cord into the computer WITHOUT the ipod
then while connecting the ipod, hold down the home button until the itunes connect logo appears on the ipods screen
then in itunes it will telll u to restore
restore and set up as a NEW ipod and it should be fixed DONT RESTORE FROM A BACKUP.

Screen freezes right when iPod plugged in to charge

Hey guys. my iPod screen froze, right when i plugged it into my mac. Screen shows 'Connected - Eject before disconnecting' I've tried removing it, replugging it. Screen's lit up. Nothing works. The blessed thing is only 3 weeks old. Help anyone?!

This Apple knowledge-base article may help address that issue.
Windows confuses iPod with network drive.

Can't access the music on my iPod, iTunes freezes up

Hello out there, I have a problem with my fifth generation 30 GB iPod video. It has worked like a dream until yesterday. I plugged my iPod into my computer (HP laptop running Windows Vista) and it showed up in iTunes as usual. I dragged three albums onto my iPod and it did the usual routine of updating. When it was done I clicked the eject symbol in the iTunes menu and waited for the battery to show on the iPod screen before disconnecting. I turned on the iPod to listen to these new tunes and now my iPod appears to be blank. Under artists, albums, songs, etc there are no longer any options.
Okay, I have the day off from work so I figure I'll just sync it back up and put all 30 gigs back on. I plug the iPod in, iTunes opens automatically, and then freezes. After unplugging the iPod itunes resumes working. I try this several more times, restart the computer, restart the iPod, etc and it keeps doing the same thing.
Frustrated (as this happened once before with a much older iPod several years ago) I headed over to these forums. From looking around I saw the five R's that are always suggested. After reseting, retrying, and restarting, the problem still persists: I can't access the music on my ipod, and itunes freezes.
I then updated to the newest version of itunes. This also did nothing to solve the problem. I want to attempt to restore my ipod, unfortunately this is not possible because I can't access the iPod options through itunes because it freezes as soon as the ipod is attached to the computer.
After reading several threads on these support forums I stumbled on this one: (http://discussions.apple.com/thread.jspa?threadID=1480926&tstart=0) in which a user recommends downloading an alternative iPod manager. I followed the link in that thread and settled on a program called poddox, hoping I could just throw all my music back onto my iPod with it. So I again plugged in my ipod, waited for itunes to freeze, closed it as it was not responding, and opened podox. Podox reported that all of my music is still on the iPod (it says there is less than 200 megs of space available).
Unfortunately poddox won't work for me either. Upon attempting to use it to remove all the data on my ipod my computer crashed and restarted. This is strange because although itunes freezes when the ipod is plugged in, it still appears as a removable disk in windows.
I returned to the apple website and downloaded and older, seperate ipod updater software from 2006. I installed the software and it restarted my computer. When I ran the ipod updater I received a message informing me that this software was no longer supported and that if i wanted to update my ipod's software or restore it I should just do it through itunes v.7 or later. The program then quits, and I have no choice.
I'm about ready to pull my hair out here. What can I do? It seems like a real catch 22 in that I need to restore my ipod for itunes to recognize it but i can't restore it because itunes doesn't recognize it. From what I gather there is no way to restore it without using itunes, is this accurate? What can I do to either delete all the data on my pod and reload it, or make it appear again in my ipod's menu/interface? Any help you guys can give is greatly appreciated, I will be monitoring the responses to this thread in case anyone should need more information from me. Thanks again.

right, figured it out. had to put it in disk mode, then reconnect, then it was recognized, then i restored and put everything back onto it. hope this helps anyone else who has a similar problem

IPOD is freezing up my computer

Can someone please help me!?!
Got an IPOD w/video 60 gb for Christmas, a refurbished.
Nothing but problems with it - it froze up computer, it froze itself, would play some songs, but not others, etc.
Sent it back, received a new one
Trying to sync it and it freezes my computer when I plug it in.
If I open ITunes first and then plug in IPOD, itunes freezes up. ITunes won't open at all if IPOD is plugged in first. Updated ITunes to 7.3 just today.
What is going on??
Thanks!
Monica in Spain

I have the same exact problem.... Just traded a old one in for a refurbished and nothing but problems I just got it about 3 hours ago plug it in the computer after installing white screen keep pressing and holding middle and top finally about 30 minutes later it to read then take it off fully charged it is on for about 10 seconds then it freezes restart same thing over and over again now its not responding on my computer. Someone please help us here.

Ipod touch, Freezing while syncing.

everytime i connect my ipod it syncs my music and pictures fine, but when it starts to sync my apps it syncs about 3 apps. Then my ipod freezes while syncing, forcing me to restore my ipod from recovery mode. When i say it freezes, i mean that my ipod has the "Sync In Progress" screen, with the battery in the center, and on the bottom of the screen the "Slide To Cancel Sync" on the slider. normaly the slider is always flashing highlighting a few letters at a time, across the screen, saying "Slide To Cancel" When it freezes the slider stops flashing/scrolling and then a little spinning wheel starts to spin in the center of my ipod, on the battery logo. After about, 30 seconds the wheel stops spinning, my itunes freezes up, and my iPod touch freezes up. as soon as i disconect my frozen ipod, my itunes works again. then my ipod is stuck on the frozen "sync in progress" screen. i then have to do the long recovery/restore. Then i decided change my settings from automatic syncing to selecting what i sync. I synced my music, fine. I synced my Pictures, fine. i then decided to sync one app at a time. I first synced solitaire, fine. Then i synced sextuple, fine. Then i synced Super Monkey Ball, my ipod froze!!! So I thought that mabye thats what was freezing up my ipod. then i had to restore my ipod, again. and start the whole process over again. I synced sextuple, fine. Then i Synced super monkey ball, again, and it synced fine. then i synced solitaire, worked fine. then i synced Cube Runner, My ipod froze again. on a totaly different app. i had to restore from recovery mode again, and i synced my music, pictures, super monkey ball, solitaire, and sextuple. then i decided, i will just keep my ipod away from a computer so it won't happen again. so i have 23 apps, and i only have three on my ipod. i really want to keep trying to fix this, but i don't want to have to do a restore, and then have to resync all of my music/pictures again. I really want to know whats up with my ipod. PLEASE, IF ANYONE CAN HELP, PLEASE DO SO. I WILL BE TOTALY GREATFUL. THANK YOU!!!!!!!!!!

I have been having the same problem too. i was sick and tired of it so the i brought it to an apple store and basically just told me stuff i already know, then 2 days later it started happening again. So i went to the apple store yet again, different guy same nonsense, "let me check your battery" "let me see if you memory has problems" "don't have too many applications running at the same time" on and on.. all that happened is that they restored it and said it should work... well clearly i go home to sync it, everything freezes, i go back they give me a new one... yet here i am 3 days later still having the problems even with a new ipod. i reinstalled itunes like 6 times, restored my ipod 4 times... so basically everyone is having the same problem... i guess we just gotta wait til apple realizes that they have a big problem to fix and does something for us

Sometimes when I am texting the screen freezes. I have to go out of messages and return and then I can send.

Sometimes when I am texting the screen freezes. I have to go out of messages and return and then I can send.

Hello mdcrab1,
Thank you for participating in the Apple Support Communities.
If your screen freezes sometimes when you're texting until you quit and re-launch Messages, try these troubleshooting steps first:
Restart your device and check for updates
Restart your device.
Check for a carrier settings update.
Check for an iOS software update.
You can find these steps and more troubleshooting tips at this link:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
If the issue continues, and it only happens in the Messages app, I recommend trying the rest of the steps in the above article.
If the screen freezes sometimes when you're using other apps, the steps in this article can help:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Sincerely,
Jeremy

IPod Screen freeze

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