IPod Screen Is White? Nothing working!

My iPod's battery died and so I connected it to my iPod dock which recharges and the screen went white. When I press the on/off button the screen goes a light shade of black. Press it again, white. Pressing home makes it go white again. No error message, just white or light shade of black. HELP!

- After charging for a couple of hours have you tried resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to connect to a computer and try to restore the iPod.  If iTunes does not see the iPod try placing the iPod in recovery mode.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • HT201263 my ipod screen turned white and i seen online that you hold the power button and the homescreen button for it to go off. But it wont turn back on. I would have to let it die and charge it it turns on but fades to white. what do i do?

    My ipod screen turned white. i had read online that if i hold the power buton and the home button that it would turn off. It turned off but wouldnt turn back on. I had left the ipod on the charger all night and tryed this morning. nothing would happen. but when i checked it this afternoon the battery was dead. when ever i turn it on the password screen fades to white. what do i do. My warrenty just ended a week ago.

    Try here:
    iOS: Not responding or does not turn on
    Also try letting the battery fully drain. After charging for at least an hour try again.
    If not successful time for an appointment a the Genius Bar of an Apple store.

  • My iPod screen has randomly stopped working?

    So a while so my iPod screen has randomly striped working. I've tried everything. Restoring didn't help one bit and I don't have enough money to go in and get it looked at and get it fixed. I have talked to an apple professional and he was telling me it was a hardware issue. I was hoping I could do something on my open to fix it. I would really love if someone can help me out on this. :)

    Sure sounds like a hardware problem to me. Not really anything you can do since I suspect it is a problem with the logic board, the most expensive part of the iPod.
    Apple will exchange your iPod for a refurbished one for $19 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
      iPod Touch Repair – iFixit          

  • Ipod Screen Is White And Power Button Jammed

    My Ipod Screen Turned White(blank) And My Power Button Is Jammed What Do I Do?

    You can let your battery drain and take it to an Apple store near where you live.

  • What should I do, my iPod screen is white.

    What should I do if my iPod screen is white?

    Hello Gma J,
    Thanks for the question, and welcome to Apple Support Communities. The following troubleshooting assistant will take your through the five "r's" of troubleshooting:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks,
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  • Itunes crashes everytime it starts to synch ipod, tried reinstalling, deauthorizing nothing works, itunes crashes everytimes it starts to synch ipod, tried reinstalling, deauthorizing nothing works

    Itunes crashes everytime it starts to synch ipod, tried reinstalling, deauthorizing nothing works, itunes crashes everytimes it starts to synch ipod, tried reinstalling, deauthorizing nothing works

    hi cengl!
    let's try heading to the itunes and ipod software download pages and downloading the update from there:
    iTunes 6.0.1.3 Installer
    Ipod Updater Installer
    i notice that you're running McAfee. if you run into an odd problem where you can't see the download controls (there's a blank blue box on the itunes download page, for example), try:
    iTunes download button isn't visible on the Download webpage
    keep us posted.
    love, b

  • IPod screen went white

    My ipod screen went white and it says i should go into recovery mode but it wont let me do those steps after i hold the home and button at the top it wont go to the slide to power off can someone help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My IPod screen went white and I can't do anything on it. Is it like a virus?

    My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • Ipod Touch 16gb wont connect to my wifi anymore. Others can connect to mine and my Ipod can connect to all other locations except mine. It used to with no problem. I have restarted my Mac, my router and Ipod many times and nothing works. Help

    Ipod Touch 16gb wont connect to my wifi anymore. Others can connect to mine and my Ipod can connect to all other locations except mine. It used to with no problem. I have restarted my Mac, my router and Ipod many times and nothing works. Help

    My paper work for my linksys says WEP 64 bits. I've tried changing my IPOD to that and it will say put in password and when I do I get "invalid password" or can not connect. This has been in the last few weeks. I have researched this for the last 2 weeks, called apple and they said it's not my IPOD, called Linksys and they want to charge $30 to fix it. How do I change my router without totaly not messing it up?

  • Screen white, nothing works

    I restarted my ipod touch during the newest ios update, and the screen turned white. It wont restart, and when I plug it into itunes, it doent detect a device. I need some help!!!

    Did you try to connect in recovery mode?
    iOS: Unable to update or restore
    Some users had to let the battery run down to get it going again.
    iOS: Not responding or does not turn on
    Message was edited by: Ingo2711

  • Ipod SCREEN WENT WHITE ???    ANY ADVISE? PLEASE!!!

    a friend of mine just give it to me...   i put it on charche with the usb port on pc... it was working perfeclty, i could see the apple, than the flashing ( do not unplug )     the screen was working, the menu too. all the funcions were ok... just happen that we lost power for few hours .. the pc turned off ( i wasn't home .. and when i came back i realized that my ipod screen was    FULL WHITE...WATH I CAN DO NOW? SOMEBODY TOLD ME TO FULLY DECHARGE IT  THAN PLUG IT AGAIN.. THE OLD OWNER SAID HAPPENED TO HIM BUT AFTER 2 DAYS IT CAME BACK NORMALLY,,, I TRY TO RESET LIKE PUSHING THE CENTER BUTTON AND MENU BUTTOn    AT THE SAME TIME    DIDN'T WORK    ANY OF YOU COULD HELP ME PLEASE? I NEED TO HAVE CONTROL  CAUSE IS INSTALLED ON MY MOTORCYCLE  AND WITH A WHITE SCREEN I CAN'T' DO NOTHING........ 

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod screen blank white - PLEASE HELP!

    I got a new iPod touch yesterday, and today the screen just went blank. Just white. I've tried turning it off, I've restored it, but nothing works. the shops are closed (as is apple support) because it's Christmas, and I'd really like it to work soon, so if you have any ideas they would be much appreciated.

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • IPod screen is white blank when I restart it.No apple logo.updaterwontrecog

    I unplugged my iPod video while it was still downloading a video. It instantly erased all my music and videos. Everything was gone, but the iPod showed that there was still memory taken by something, so I thought that the music was still there but it had a glitch or something. I downloaded the appropriate Updater from apple.com. I started to restore it, but then thought better of it and unplugged the iPod again, thinking my music was still on it and that instead of restoring it, I should just update it. Now, it's REALLY screwed up. The screen is white when I restart it. There's no apple logo. And it makes noises. Three beeps. I really need help! Is there something I can do to fix it? Or should I just send it in to Apple. I've only had it a little over 3 months and I have over 200 days left on my warranty. Thankfully, I can backup all the music and videos if my iPod ever starts working again. PLEASE HELP ME!!
    HP   Windows XP  

    You messed it up by not allowing the firmware update to finish the installation before disconnecting the iPod. Try these steps.
    Reset the iPod.
    If the reset doesn't help, then put the iPod into forced disk mode.
    How to put the iPod into disk mode.
    Now connect the iPod to the computer. This step may immediately take you to the iPod's normal display screen. Reset the iPod to exit disk mode.
    If you still have the white screen, then you should use the updater to restore the iPod.
    Wait until the restore has finished before disconnecting the iPod. If you're unsure, wait at least 20 minutes (it's probably overkill but best to be sure). In my experience, the software updater for version 1.1.1 takes longer to complete the process than previous updaters.
    That should cure the issue.
    If however it doesn't, and your iPod is still non responsive (doesn't reset, nothing on the screen or button presses don't work), then it will have to be sent away for service.
    See: iPod service request.

  • Ipod screen gone white after using 2006 updater!

    hi...my 5th generation video ipod has just had an update and the screen froze after i removed it... the screen then instead of resulting in the apple logo turned white and it is stuck like that. When i try again to restart it only turns black for a while makes a few beep noises and then the screen turns white again .... HELP!

    Apple engineers have determined that this is caused by not allowing the firmware update to finish the installation before disconnecting the iPod.
    If the reset previously mentioned doesn't help, then put the iPod into forced disk mode, and use the updater to restore the iPod.
    With your iPod not connected to the computer, reset it for about 5 seconds.
    Then press and hold the select and the play/pause buttons for another 5 seconds or so. Then it should be in disk mode.
    Wait until the restore has finished before disconnecting the iPod. If you're unsure, wait at least 20 minutes (it's probably overkill but best to be sure).
    That should cure the issue.
    If however it doesn't, and your iPod is still non responsive (doesn't reset, nothing on the screen or button presses don't work), then it will have to be sent away for service.

  • IPod screen is white with lines

    HELP! HELP! anyone?
    Hi guys i have a problem that i have never experienced before, here goes...i have a 30GB 5th generation iPod, i was playing music when i deceided to sync so music, When i connected it to the PC the screen just went *white with lines across the screen* as though the display was damaged. The lines were showing different colours because the logo "DO NOT DISCONNECT" was attempting to show.
    I tried restarting & restoring my iPod but that didn't work, when i restarted it the screen was tring to display the "APPLE" Logo after it was booting up, the screen was dark as usual when u restart it but with lines across and when the main screen came up it was white with the lines. Now the next weird thing that happened was when i turned off the iPod and then turned it back on the screen was back to normal, when i turned it off and on again the problem returned, if i leave it off for about *1-2 minutes* and i turn it on its fine but when i turn it off & on the problem returns.
    Besides the problem with the lines on the screen the ipod is working ok, can anyone please assist with with the huge problem? i don't know what to do...HELP ME!

    Just experienced the same problem yesterday and left with two white lines across the screen and 1/3 from the top of the screen.

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