Ipod screen not working

Ipod was purchased last May/12 and the touch screen all of  sudden is not working. Can we  get this fixed through our 1 year warranty?

Try the basics from the manual.  Restart, reset, restore.
If this fails then make an appointment at the genius bar.  if it is defective and in the warranty period then they will replace.

Similar Messages

  • Please Help. Ipod Screen Not Working

    My screen on my ipod does not work any more.
    I have tried restoring/updating it.....everything!!
    problem is this is my second due to a faulty battery on the first which apple exchanged free of charge for me so I ma not sure if I am entitled to another ipod or what!!!
    If anyone knows how to get the screen working or about 2nd exchanges then please help,
    Thanks,
    Louise x

    If you truly have tried resetting/restoring, then it's time for service. Is it still under warranty, because if so, it won't matter that you have had one exchange already?

  • IPod screen not working / turning itself on and on by itself

    Yesterday I took my iPod outside as normal and tried to use the touchscreen to play music. It did not react when my fingers touched the screen. The buttons on the top and the bottom were working normally, but when I could not for example use my fingers to unlock the iPod as it did not react.
    About an hour later I could manage to move the 'unlock' button half way across the screen but the top half and the bottom right do not react to my fingers. This morning it keeps doing the same, but now it keeps turning itself on and off and music occasionally plays by itself and the only way I can stop it is resetting it.
    Any ideas what I can do?

    A corrupted program or a program that is not compatable with your device is doing this. To fix:
    To fix this what we need to do is hard reset your device. The instructions to do that is here http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 this tells you how to do all types of resets. Also, what we need to do is rename your backup folder. What this folder is, it hold all your programs from the last time you synced your PC. On your computer go here My Computer--> C drive --> Program files --> Palm/PalmOne--> your hotsync user name --> and right click on your backup folder and rename it to "backup.old" Resync your device to the same user name and you will get all your contacts, calendar, tasks, and memos.
    You can install the programs again but make sure they are compatible with the device. Also try one program again and wait 24 hours to see if the same thing happens again. This way you know what program is causing the issue.
    Post relates to: Treo 800w (Sprint)

  • Ipod screen not working right

    every time i turn my ipod on the screen turns green and has lines runnung across it. It will not display the name of songs or anything but i can still hear them. I've tried restoring it and reseting but nothing is working..

    The same thing kept happening to mine. I think i reset mine so many times i really screwed it up. Now it won't even show the lines. it will turn on but the screen is completely white. mine started doing this after i let it sit on my iHome for a while, i wonder if that has anything to do with it.
    I hope you find the answer.

  • Ipod touch screen not working even after resetting to factory specs

    ipod touch screen not working even after resetting to factory spec.  lock symbol appears at top

    That indicates you have a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

  • Ipod touch 32 GB touch screen not work

    32GB  ipod touch touch screen not work  WHAT TO DO SOME BODY HELP ME MY PHONE NUMBER 09880252978

    If your iPod is not dry, dry it before further use. To dry:
    How to fix a wet iPod or iPhone | eHow.com
    It recommends drying for seven days and changing rice every day.

  • Replaced iPod screen myself, screen not working. Will i be eligible to get a screen   LCD repair from Apple ?

    I dropped my ipod by accident and i decided to repair the ipod myself by buying a screen off eBay. I replaced the the screen and everything was working when i tested the iPod before screwing the backplate back on. When i closed the iPod, it had a white screen when i power up. I held the power and home button for 30 second and nothing happens. The power button still powers the screen on and home, and when i hold it down it powers off the iPod.Replaced iPod screen myself, screen not working. Will i be eligible to get a screen + LCD repair from Apple ?
    Will i still be eligible to get a screen + LCD repair from Apple ?

    No, you are not eligible.

  • IPhone 4 touch screen not working

    iPhone 4 touch screen not working properly. Sometimes it activates icon itself. After updating to iOS 6.12, it stop working totally.

    Good Morning S.GOPINADHAN,
    I understand your iPhone screen is black and you are not able to turn it on.  The article below will explain what to do when your iPhone is not responsive.  I'll also include instructions on how to back up your iPhone when you are able to turn it on.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    iCloud: Back up your iOS device to iCloud
    https://support.apple.com/kb/PH12520?locale=en_US
    Regards,
    - Judy

  • TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

    I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod (5G) and iPod (Classic) Not Working

    _*iPod 5G:*_
    I bought the iPod 5G 2-3years back ago. It was working all fine. Few months back I accidentally dropped the iPod. After this, the iPod was not working at all. None of the buttons works. But i am still able to put in on HOLD or even restart/put to disk mode. I am using it as a 80gb External Hard Drive.
    *iPod Classic (120GB):*
    I bought this iPod from Bangkok in December 2008. Later, in March, used to restart by itself and freeze suddenly when a track is being played. I had some tracks on it then. Whenever i try to play any track it showed the time 00:00 and started to play that particular track after this 'click' sort of sound from the inside, possibly from the hard drive. It even freezes during the RESTART process. So I had to bring it to a stable condition by restarting it during it is being restarted. My computer is not able to identify it. I have tried to restore it a couple of times now. Sometimes, I am able to get through the RESTORE process but most of the time my mac/ipod freeze together and wont come back to normal until and unless the usb wire is pulled out forcefully. Well, whenever iTunes recognizes it, I try to sync music. I have about 200 tracks in this one playlist. Whenever i try to sync it, the ipod freezes together with my mac. The sync process stops without copying all the tracks to my ipod. After that the screen goes black and then comes back with a dull APPLE logo displayed.
    +Information on iPod Shuffle:+
    My dad is going to Bangkok tomorrow. I asked him to get me a Shuffle. The new one that talks. I use the ipod mainly in my car (using the aux). There are no buttons on the Shuffle as everything in situated in cable of the ear phones. How am i going to use the controls if my connect the AUX (from my car's stereo) to my iPod? I wont be able to change tracks, pause or even shut down the ipod. Another thing is that whenever the ear phone plug is disconnected from the ipod, while it is playing a track, the track gets automatically paused.
    This is very long, consumed a lot of time for you to read/for me to write. I guess making it longer would help me to kill time as I am running a ZERO OUT format on the 2nd ipod I own. :P
    Thank You,
    Samin
    Message was edited by: samintasib

    The classic bought in December 2008 would still be covered by warranty. Have you arranged for service for it?

  • Screen not working, says I need passcode to back up to PC and screen frozen

    Screen not working, stating I need a passcode to sync and back up to PC

    1st try the Restart and if need be try the reset
    Restart or reset your iPhone, iPad, or iPod touch
    https://support.apple.com/en-us/HT201559
    Best of Luck

  • Ipod will not work folowing os update

    Ipod will not work folowing update of os, Screen only shows connect to itunes logo but itunes will not recognize ipod.

    Here
    http://www.apple.com/support/ipodtouch/assistant/itunes/

  • HT1414 My ipod is not working .... can u help

    my ipod is not working its has no light on the home screen its not working it happened when i was sleeping i guess it was not locked cuzz wen i woke up it had a white screen for five minutes i was shocked and i was trying to turn on my ipod but the screen was blank. now i dont know what to do its not working the screen has nothing can you tell me what to do ?..

    Try:
    iOS: Not responding or does not turn on

  • Ipod does not work with new usb

    i got my computer cleaned and a usb 2.0 pci card put in and now my ipod does not work with it, can anyone help

    tell me what you mean and i will tell. i ask the guy in the shop to remove any viruses and put my files in order and also put winzip on, ad-ware se peronal and windows defender. and to install a usb2.0 pci card, so that i can put music onto my ipod faster. is this enough for you

  • Downloaded Update Software now Ipod is not working - Please Help

    I downloaded Update Software onto Ipod and now Ipod is not working. It is stating "Itunes detected an Ipod in recovery mode. You must restore this ipod before it can be used in Itunes". Here's the deal I did that now the Ipod just blinks the circle with the line through it and says do not disconnect. Nothing happens. Has the new software corrupted my Ipod? Can anyone Help

    Try the instructions here.
    iPod is in recovery mode.
    Message was edited by: Jeff Bryan

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