IPod screen showing only USB cable to be connect to iTunes after Update and Restore.
My 4G iPod model no is A1367 and the software version is 4.2.1, so as it’s a very old version i wanted to update the software to iOS 6.1.6, so I have taken backup, then Update my device with iOS 6.1.6 after that I tried to restore my device, it started to downloaded (847.8 mb) iOS 6.1.6 again and again and iPod screen showing only USB cable to be connect to iTunes. please tell me how should i resolve it.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device... Re-Sync your Content
Similar Messages
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Have tried to restore iPod twice but still showing only USB cable to be connect to iTunes..
I have download and update iPod touch (4th generation) running firmware version 4.2.1 to iOS 5 or later through iTunes 11.1.5.5 so i have tried to restore iPod twice but still showing only USB cable to be connect to iTunes. Nothing is happening. so please tell me how to resolve it.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
Also see your other post > After updating iOS iPod is showing only iTunes log with USB Cable.. -
help me to troubleshoot my ipad2 there is software update and i updated mine from 5.0 to 6 version but now the screen shows only usb cord arrow up sign then itunes and music logo. it has been like this since last night.what i will do?i even tried turning it off but it doesnt work too. i only see the apple logo and it comes back to cord image and itune then after 30 secs the screen turns black. help me please.
The iPad is telling you to connect your iPad to iTunes on your computer so do it. You may have to restore the device.
Restoring iOS Software.
http://support.apple.com/kb/ht1414
You may need this as well.
Unable to update or restore iPad.
http://support.apple.com/kb/ht4097 -
I tried updating iphone software and it did not work. It just shows connect to itunes with usb cable on the handset. I have tried for hours to try and turn the hanset off and troubleshoot but nothing works. The connect to itunes display can not be over-ridden.
Please help!!!oh and the device is not being recognised by itunes now either.
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help
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem
After you get iTunes to see the iPod update to 3.1.3, the last update for the 1G
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage -
HT201406 when ipod is switched on the screen shows a usb cable symbol and itunes symbol, why is this
when ipod is switched on the screen shows a usb cable symbol and itunes symbol, and it wont let me switch it on even though it is fully charged up, why is this?
It is either an erased iPod or an iPod that has a problem. The screen is telling you to connect the iPod to your computer via the USB cable and restore via iTunes. For how to restore see:
iTunes: Backing up, updating, and restoring iOS software -
My screen shows a USB cable pointing to the ITunes icon. What is my next step? I can't do anything from there on.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen
The screen is telling you to connect the iPod to a computer with iTunes via the USB cable. iTunes should open and give you instructions. If not, open iTunes and retore the iPod via iTunes.
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when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing. Ipad does not show up in itunes even though cable plugged in. Have shut down and restarted Windows 7 computer.
I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply
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My iPod is showing a USB cable with an arrow pointing to the iTunes logo
My iPod is showing a USB cable pointing to an iTunes logo, this happens everytime i turn it on, i can get nothing else. I have
done all the diagnostics and i have reset everything, nothing makes it work. It will not sync to the computer, but i know there is nothing wrong with my computer because i have an iPod nano which works fine. Please help.Hey,
So you plug it into the computer with itunes open and nothing happens?
Make sure your iTunes is upto date and try again.
Jason -
My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?
i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated
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I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
My Ipod worked by voice control when it was connected to my Ford Sync. I connected to Itunes to update and transfer music and voice control no longer works. Help?
Its is a 5th Generation Ipod Classic with video NOT a NANO!
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Trying to update OS on an original iPad. Connected to iTunes -- screen is locked showing iTunes/USB cable icons. iTunes says must restore to default settings, but receive an error message 3014 that this cannot be done. Cannot unlock screen to use nor can I update or restore, so iPad not usable at this point. How can I unlock screen so I can use iPad, how do I fix this error? Latest version of iTunes is downloaded and I've followed all the instructions in regard to Windows. I'd at least like to unlock iPad so it can be used. Thanks.
bummer. *Note that if you are actually running iOS 5.1.1, that's it for the iPad 1st Gen.
Resolve iOS update and restore errors - Apple Support
ÇÇÇ -
My ipod screen shows a usb and itunes
My Ipods screen is stuck on the screen showing a usb and itunes symbol. I have reset it and still nothing. It does not show up on My Computer, or device manager or Itunes. I try to restore it on itunes and it gives the message that there is no ipod recognized or once it popped up that the ipod was passcode protected, I cant clear the screen to use the passcode. Help!
You'll need to connect the device to iTunes and restore it. If iTunes doesn't recognize the iPod still, try manually placing it in recovery mode first and then performing the restore in iTunes. See this article for instructions on putting the iPod into recovery mode.
iOS: Unable to update or restore
B-rock
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