IPod screen went white, then black. Buttons don't respond, can't do 5Rs.
About 20 minutes ago, I plugged my iPod into my computer to charge, and sync some new music to it. It was fine when I plugged it in, the screen showed everything, etc. I removed some music from iTunes while the other music I wished to sync was downloading to my computer itself. After about 10 minutes the music finished, and I reopened iTunes to sync the music. I noticed my iPod wasn't on the sidebar, and checked the iPod itself. The screen was completely white, and I couldn't do anything with it. I unplugged it, plugged it back in, nothing. I pressed all the buttons, moved the wheel around, and heard some sounds, but then the screen turned black. Nothing is responding, and when I plug my iPod into my computer, it makes the sound to signal that I've plugged something in, but does not appear in My Computer or iTunes. I've tried the 5Rs, and some of them are even impossible since it doesn't show up in iTunes. Can anyone help?
See Display Shows White Screen Here
http://support.apple.com/kb/TS2771
If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...
Similar Messages
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screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside
Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store. -
My ipod screen went white and it says i should go into recovery mode but it wont let me do those steps after i hold the home and button at the top it wont go to the slide to power off can someone help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My IPod screen went white and I can't do anything on it. Is it like a virus?
My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.
See Display Shows White Screen Here
http://support.apple.com/kb/TS2771
If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes... -
Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Ipod Screen Is White And Power Button Jammed
My Ipod Screen Turned White(blank) And My Power Button Is Jammed What Do I Do?
You can let your battery drain and take it to an Apple store near where you live.
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Ipod SCREEN WENT WHITE ??? ANY ADVISE? PLEASE!!!
a friend of mine just give it to me... i put it on charche with the usb port on pc... it was working perfeclty, i could see the apple, than the flashing ( do not unplug ) the screen was working, the menu too. all the funcions were ok... just happen that we lost power for few hours .. the pc turned off ( i wasn't home .. and when i came back i realized that my ipod screen was FULL WHITE...WATH I CAN DO NOW? SOMEBODY TOLD ME TO FULLY DECHARGE IT THAN PLUG IT AGAIN.. THE OLD OWNER SAID HAPPENED TO HIM BUT AFTER 2 DAYS IT CAME BACK NORMALLY,,, I TRY TO RESET LIKE PUSHING THE CENTER BUTTON AND MENU BUTTOn AT THE SAME TIME DIDN'T WORK ANY OF YOU COULD HELP ME PLEASE? I NEED TO HAVE CONTROL CAUSE IS INSTALLED ON MY MOTORCYCLE AND WITH A WHITE SCREEN I CAN'T' DO NOTHING........
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Screen went crazy, then black - now iBook won't boot up. Help?
So, my iBook has problems. therefore I have problems. I was spoiled and grew up using macs as well as having a computer obsessed father who kept everything running smoothly... unfortunately I never took the opportunity to learn from him. So now I'm lost.
Problem started yesterday, screen went all vertical lines and flickered on and off. Rebooted, got to the login screen, same thing again. Rebooted, chime and grey screen. Reset PRAM, same thing. Started up off install disc, alllllllmost started all the way up... then colored lines, black. Reset PMU, still black, no chime now, just fan/ optical drive noise. Got frustrated, left it alone for a while, tried again and it worked!
THEN this morning in the middle of chatting, colored lines and black. Rebooted, just chime. Reset PMU, rebooted, and it worked!
THEN this afternoon... colored lines/ black. repeated above steps, but no luck. Currently all I get is a black screen and fan noise, no chime.
My iBook was bought July 2005, so it's just over a year old.
I'm not a computer whiz at ALL... but from things I've read in these discussions it sounds like it could be a logic board issue?
Any help would be GREATLY appreciated... I'm a broke college studentSo, I suppose you've checked the link on the support page
http://www.apple.com/support/ in the lower right where you
can key in the computer's serial number, to see if you have
any AppleCare original coverage left...? The deal there is
with the extended optional policy, you get Support by phone
as well as Service repairs, for a combined period of up to
three years, total; including the first year's coverage.
If it is the matter of a few days, you could spring for the call
to AppleCare (pay per incident, out of warranty) and see if
you can get your issue covered, even though you probably
have lapsed official coverage. Sometimes sales support is
a way to go; other times, if you can get an AppleCare super-
visor; if you can point (hindsight?) to an issue that may have
grown into this current failure, that you were unfamilar with,
that now shows as a probable hardware failure... they may
be able to have the computer checked over anyway.
Out of warranty repairs are often expensive on compact and
portable computers where the parts are very hard to get into.
To get the computer tested and so on would cost you money.
If it cannot be booted from the included Apple Hardware Test
on the included media disc, someone else will have to do it.
Can your parents help you get a refurbished iBook G4 1.33 12"
from the Certified page online? Then, get AppleCare w/ in 11 mo?
These are less expensive machines than the MacBook on budget
and are significant in value as Certified units direct from Apple.
PS: I've owned only a few newer Macs; the total however is a
bit over 100 of them. At one time, I had over 40 in a room and
all of them worked very well; I restored them, & gave them away. -
is there another way to restart?
- After charging for half an hour see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, make an appointment at the Genius Bar of an Apple store. -
I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it. Can I Do That.?
Have you tried connecting it to your computer and restoring the iPod via iTunes?
If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!
Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
Try this
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute). -
My iPod touch's power button got stuck and then the screen went white.
My iPod touch 4G was a great device, until I stopped using it when iOS 7 came out back in 2013. Then eventually I got back to using it and then one day the power button started acting a little bit funny and then the entire button got stuck in the device. Eventually I tried to fix it so I opened up the screen and tried pushing the button back up. Then the worst happened, I touched something behind the screen and then the screen froze. Then the screen went white. I could do nothing as the power button was stuck in the device. Then it just sat there, white, until it died a few hours later. So heres my question,
What do I do?See my reply in this discussion:
Turn on without Home/Power Button -
My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!
Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
In iTunes, Preference, tick on Prevent devices syncing automatically
Hopefully your music are still in both your iTunes library,
Connect the iPod to the Mac
Restore it (just to fix any filesystem corruption by the Windows end)
Set it to Manually Manage Music
Sync your selected songs in your library.
Whern sync complete, Eject it
Connect it to your Windows PC.
Select the song in the library
Sync it.
It should work if your ipod Hardisk is not giving any problem.
Good luck! -
Hi there, ipod touch went white. I tried the menu and on/off button for 10 seconds. I also tried connecting to the computer via i tunes. My computer did not detect the ipod? Any other options?
See the white-screen topic of:
iPod touch: Hardware troubleshooting
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