IPod seen in "My Computer" but not iTunes

I recently sent my laptop into repair after their was a fault my the HDD, I got the laptop back yesterday with everything wiped from it. I have redownloaded iTunes and pluged my iPod into the laptop via USB, however the iPod has not came up on the source lists. I need help.

Try here:
iOS: Device not recognized in iTunes for Windows
To not lose info on your iPod do this after you get iTunes to see the iPod.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Similar Messages

  • Can be seen in my computer but not itunes????!!!!

    After i clicked "manually update checked songs bla bla bla"
    and restarted the computer, my ipod shuffle only shows up in my computer but not itunes!!!
    can someone please help?
    THANKS!!!!!

    Since you re-formate you computer your iPod will see it as a new computer.
    First get iTunes to see your computer:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    After that you can move iTunes purchases, including your apps. to the "new" compouter by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Also, you can always redownload apps at no additional cost:
    How to redownload purchased apps from the App Store
    If necessary you can transfer non-iTunes music to your computer by using one of the third-part programs discussed in in this previous discussion.
    Best iPod to PC
    Make sure that the .xml folder/file is actually music and not just a listing of music Ican y place the songe in iTunes on the computer).
    After you get everything in your iTunes library, restore the iPod to factory defaults/new iPod and sync your stuff to the iPod.  You will lose your app date since you do not have a iPod backup file t restore from.

  • IPod showing up in computer but not iTunes

    So i have this iPod classic and it is stuck on a screen that says plug into itunes to restore. But when i plug it into itunes it just doesnt show up. It shows up in my computer but not itunes. Any solutions?

    Hello DomFC,
    The following article provides some useful information and steps that can get iTunes to recognize your iPod again.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Cheers,
    Allen

  • Third-generation iPod appears in "My Computer" but not iTunes

    I am sure this problem has been brought up many times before, but my iPod is not showing up in my iTunes but does appear in my My Computer folder. I have tried the troubleshooting options available on the Apple support page and have done other web searches for some help but nothing to avail. Can anyone help me?

    hi haptic!
    I had it all working fine until I formatted my pc. Now windows recognizes it but not iTunes or the updater, and I don't get any error message.
    just checking. have you investigated these possibilities yet?
    Strange iPod behavior when Windows confuses iPod with network drive
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod not recognized and Windows Device Manager is empty
    ... another thing to check if your Device Manager is blank is this possibility:
    No Items Appear in the Device Manager List When You Open It
    otherwise, try steadily working through this document (apologies if you've seen this one already, but there are things in this one that you didn't explicitly mention having tried.)
    EDIT: sorry, got the link wrong first time around ...
    iPod appears in Windows Explorer but does not appear in iTunes
    keep us posted.
    love, b

  • Yet Another Faulty iPod Classic - Connects to "computer" but not iTunes

    In Oct 2009, I purchased 160GB Classic and is now out of warranty so unable to replace, and i am not too keen on buying another one (NZD $470 RRP).
    It had been working as per normal until Dec 2010 when I tried to sync the iPod on newly updated iTunes (10.1) then it started to freeze during sync and now, it doesn't sync any longer. It is howing as "connected" on the iPod and in "My Computer", but doesn't show up in iTunes at all.
    iTunes also freezes (doesn't work whatsoever) while my iPod is plugged in to my computer. I have tried everything that the "Apple" help sites suggest (the 5 "R's", formatting, disk mode etc) you name it, but to no avail.
    Trying to fix this problem is becoming frustrating and time consuming. My wifes iPhone 4 works perfectly so I know it's not the computer or iTunes itself. As I (had) trust in Apple products, I would expect this to last for more than 15 months.
    I have no idea how this all came to be, and would just like it to work as normal again. What a way for Apple to earn its' "money"...
    PLEASE, if ANYONE can help here, it would be very much appreciated.

    I purchased 4 x iPod Classic 160gb units between July 2008 and March 2009 (and a 120gb Classic with which we have not had a problem). One unit worked for one day and had to be returned and was replaced with a new unit. The other three all failed within the 12 month warranty period and were replaced by Apple. Of the four replacements, three have now failed about 15 months after they were replaced. Of course the units are outside warranty (in particular due to Apple only offering the greater of 3 months warranty or the remainder of the original warranty). The units haven’t been subjected to any forceful knocks and as demonstrated by the lack of physical marks on the units.
    To have 7 out of 8 units fail in this timeframe is in my opinion indicative of a fundamental flaw in the build quality or design of the units. After putting my case to Apple Australia I finally received a reply confirming that the units were out of warranty and nothing could/would be done - but they did offer a "thank you gift" of a credit of up to $125 at the Apple Store if I spent at least $425.
    I replied that this wasn’t satisfactory but took up the credit whilst it was offered to at least get some discount off a new 160gb Classic (more reliable I am led to believe!). I am now out of pocket over $770 with replacement three units and still have one remaining unit that could die at any time.
    Apple is no longer replying to my emails. If anyone with similar experiences would like to join together to put pressure on Apple to make good, or pursue other actions via consumer affairs, please reply on this forum.

  • Ipod seen by the OS but not itunes

    Itunes does not see my iPod. How can I fix this
    Dmesg output
    en1: promiscuous mode enable succeeded
    ARPT: 65.581387: MacAuthEvent en0   Auth result for: 18:62:2c:e2:90:37  MAC AUTH succeeded
    wlEvent: en0 en0 Link UP virtIf = 0
    AirPort: Link Up on en0
    en0: BSSID changed to 18:62:2c:e2:90:37
    **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x7000 ****
    AirPort: RSN handshake complete on en0
    flow_divert_kctl_disconnect (0): disconnecting group 1
    IOHIDSystem: postEvent LLEventQueue overflow.
    AppleKeyStore:Sending lock change 0
    firefox (map: 0xffffff802a106870) triggered DYLD shared region unnest for map: 0xffffff802a106870, region 0x7fff8e000000->0x7fff8e200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
    **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x7000 ****
    USBF:    299.881    AppleUSBHubPort: Port 2 of Hub at 0x14000000 about to terminate a busy device (iPod) after waiting 10 seconds
    USBMSC Identifier (non-unique): 000A27002149C390 0x5ac 0x1261 0x1, 2
    USB (XHCI Root Hub USB 2.0 Simulation):Port 2 on bus 0xa connected or disconnected: portSC(0xe0206e1)
    USBMSC Identifier (non-unique): 000A27002149C390 0x5ac 0x1261 0x1, 2
    considerRebuildOfPrelinkedKernel prebuild rebuild has expired
    IOPMrootDomain: idle revert, state 21
    IOAccelDisplayPipe performTransaction error e00002c7IOAccelDisplayPipe performTransaction error e00002c7process steam[251] caught causing excessive wakeups. Observed wakeups rate (per sec): 154; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45034
    USBF:    1189.350    AppleUSBHubPort: Port 2 of Hub at 0x14000000 about to terminate a busy device (iPod) after waiting 10 seconds
    USBMSC Identifier (non-unique): 000A27002149C390 0x5ac 0x1261 0x1, 2

    Hey ArchLinuxFan,
    Thanks for the question. I understand that you are experiencing issues with your iPod being recognized in iTunes. The following resource may provide a solution:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Thanks,
    Matt M.

  • IPod will connect to computer but not to iTunes (I followed the apple website guide already)

    My iPod touch 4th gen WILL connect to my computer but not iTunes. I ran the diagnostics in iTunes and Apple mobile service is running, iTunes is updated and iTunes says everything is ok EXCEPT it says there is no iPod connected, but my computer says it is.
    The apple diagnostic is located under the "Help" tab in the "Run Diagnostics" button.
    Everything is a green light and is ready to go, except the last diagnostic which says that I do not have an iPod connected. The problem here is that I do, It is also a new iPod and when I plug it in I hear the computer beep that signifies that an external device has been connected.
    My sister also has this problem connecting to the same computer (the only computer with this problem).

    Have you tried everything here:
    iOS: Device not recognized in iTunes for Windows
    including:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • 5th gen ipod shows up in my computer but not itunes

    my 30gb 5th gen ipod shows up in my computer but not in itunes. ive seen the stuff about this but im positive the problem is with the ipod and not my computer.
    i run several other ipod through my computer with no trouble and i had my freind try to run it on his with no luck.
    any help would be greatly appreciated.

    One possible reason...
    iPod shows up in Windows but not in iTunes
    http://docs.info.apple.com/article.html?artnum=93716
    Patrick

  • 5th generation ipod is recognized by computer but not by itunes.

    Every time I try to sync, iTunes doesn't respond. I just get the spinning beach ball and I must force quit. The computer recognizes the ipod but not Itunes. Both work fine independent of each other.

    Start with these articles and see if that gets you anywhere...
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Cheers,
    Patrick

  • Ipod touch is showing in my computer but not itunes?

    Please help me, i have tunred my laptop and Ipod on and off i have reinstalled a newer version of itunes, i have also tried using different USB ports. It shows my ipod in my computer but not in itunes!

    Roberts1065 see the following:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    AnnaMusic, your link is for older iPod, not iOS iPods. Your article says:
    This document is for Windows users and most older iPod models. See the following articles if you have this issue on:
    A Mac
    An iOS device (iPhone, iPad, or iPod touch)
    The An iOS devive link is the first one in my reply

  • IPod appears in My Computer but not in iTunes.

    I have a 30GB Video iPod, & everytime I plug it in I get a an error message that says:
    iPodService Module has encountered a problem and needs to close. We are sorry for the inconvenience.
    I'm not to sure what to do, I've tried the 5 r's & nothing helps to fix this problem.

    hi haptic!
    I had it all working fine until I formatted my pc. Now windows recognizes it but not iTunes or the updater, and I don't get any error message.
    just checking. have you investigated these possibilities yet?
    Strange iPod behavior when Windows confuses iPod with network drive
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod not recognized and Windows Device Manager is empty
    ... another thing to check if your Device Manager is blank is this possibility:
    No Items Appear in the Device Manager List When You Open It
    otherwise, try steadily working through this document (apologies if you've seen this one already, but there are things in this one that you didn't explicitly mention having tried.)
    EDIT: sorry, got the link wrong first time around ...
    iPod appears in Windows Explorer but does not appear in iTunes
    keep us posted.
    love, b

  • TS1538 my ipod shows in my computer but not in itunes but my iphone does show in itues

    when i plug ipod into my computer it shows up in my computer but not in itunes but when i plug my iphone in it shows up on itunes

    Hello there, gruntf0rlif3.
    The following Knowledge Base article provides some in-depth steps to review for troubleshooting your iPod not showing in Windows:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Feel free to start with the iPod Troubleshooting Assistant step and work your way down from there.
    Thanks for reaching out ot Apple Support Communities.
    Cheers,
    Pedro.

  • TS1369 my ipod is recognized in my computer but not itunes

    It appears in 'My Computer' but not in iTunes....

    Have you tried here:
    'iOS: Device not recognized in iTunes for Windows

  • Ipod is recognized by windows but not itunes

    i got a 4gb nano and when i connect my ipod to my computer it dosnt show up in itunes i reinstalled everything but it still wont work

    hiya!
    okay, we'd better check through the usual suspects:
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod shows up in Windows but not in iTunes
    love, b

  • Ipod works on one computer but not the other?

    Can someone please help me? My ipod works on my laptop but not the desktop. When I plug the Ipod into the desktop it sometimes shows up in Itunes but says it's corrupt. Which it obviously isn't because it works fine on it's own when not plugged into a computer and it works fine when I plug it into the laptop. Also when I looked in my computer the Ipod would show up as drive j and it would flash on and off. Well, I tried plugging the Ipod into a different port and that worked as far as drive j stopped flashing on and off. I tried changing the drive name and it wouldn't let me because it always went back to drive j even after I changed it to drive z. Itunes is playing music and is up to date. I have Windows Vista Home Premium 64 bit. Please help.

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Patrick

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