Ipod service let you down too?
I bought a 40Gb ipod last year. Now 2 months out of warranty, the ipod stopped working. I used all the tips available online but was frustrated to find that there was no direct helpline number.
I spent a lot of money on my ipod and for it to just pack up after one year has made me very angry - especially as there is very little support online.
I took the ipod to a local store where I was told the thing had suffered complete hard drive failure!
I think Apple's post sales support is appalling, I feel very let down by what I thought was going to be a quality product and I now I will never buy anything with the Apple symbol on it again - especially if it stops working and be told "sorry, it's two months out of warranty, there's nothing we can do".
I know of at least 2 of my friends who have had the same problem and wanted to know how many other people had wasted their hard earned cash?
ipod 40Gb Windows XP
Hello SKAURS,
Welcome to Apple Discussions.
Hard drives do fail, and it really isn't a fault of Apple because Apple does not manufacture hard drives. When using the iPod daily, as with any other devices, things will eventually wear out. Sometimes sooner than later. Sorry it had to be sooner.
Searching the internet, I found this place that can replace your hard drive:
http://www.ukipodrepairs.com/
...and if you do a search, I'm sure you will find more places.
Gary
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See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
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The problem seems to arise late on in the installation, when a pop up says that you don't have sufficient access privileges to terminate ipod services.
I am guessing (just guessing) that it maybe to do with the operation of anti-virus software blocking something. But I ahve tried to install with McAfee disapplied but that hasn't cracked it.
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A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
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You can redownload most iTunes purchases by:
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Try here:
iPod touch: Hardware troubleshooting
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What can you do on your end to fix this problem??
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
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Start with the phone number listed at the bottom of this page.
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Do any ipods let you shuffle by artist?
All of them do.
you can't shuffle an entire catalog by 1 artist. Is that true?
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