Ipod service let you down too?

I bought a 40Gb ipod last year. Now 2 months out of warranty, the ipod stopped working. I used all the tips available online but was frustrated to find that there was no direct helpline number.
I spent a lot of money on my ipod and for it to just pack up after one year has made me very angry - especially as there is very little support online.
I took the ipod to a local store where I was told the thing had suffered complete hard drive failure!
I think Apple's post sales support is appalling, I feel very let down by what I thought was going to be a quality product and I now I will never buy anything with the Apple symbol on it again - especially if it stops working and be told "sorry, it's two months out of warranty, there's nothing we can do".
I know of at least 2 of my friends who have had the same problem and wanted to know how many other people had wasted their hard earned cash?
ipod 40Gb   Windows XP  

Hello SKAURS,
Welcome to Apple Discussions.
Hard drives do fail, and it really isn't a fault of Apple because Apple does not manufacture hard drives. When using the iPod daily, as with any other devices, things will eventually wear out. Sometimes sooner than later. Sorry it had to be sooner.
Searching the internet, I found this place that can replace your hard drive:
http://www.ukipodrepairs.com/
...and if you do a search, I'm sure you will find more places.
Gary

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