Ipod service

i am in the process of sending in my ipod for repair. on the apple site when i put in my serial number, it says it is not recognized. any suggestions?

Try this page...
http://www.apple.com/support/manuals/ipod/
and pick the "Upload the serial number of the last connected iPod" and double check that the serial number you enter is the same as the serial number iTunes says it is.
Patrick

Similar Messages

IPod Service Error with iPod installer 2006-06-28

I previously had a Mini but lost it (stolen). I bought a Nano to replace it but could never get it to work. I returned this and purchased a new 30g iPod. Same issues. I get the error message "iPod Service Error" when I open the 2006-06-28 iPod Software Updater. I even get this message whether I have my iPod connected or not. In iTunes, I get the message "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
Well, I've reinstalled iTunes countless times and reinstalled the updater a equal number of times with no luck. I tried all the steps (including links) in:
http://docs.info.apple.com/article.html?artnum=93716
I also used msconfig with no luck. I disabled my Norton internet security and antivirus software with no success. I disabled the Fast User Switching and followed someone's advice regarding FAT32, but again no luck.
I tried to read through all the latest discussions and articles I could find, but am now getting confused. Is there anyone out there who has been able to tackle this problem? My alternative is returning my iPod and giving up on iTunes. Help me please!! Thanks.
Dell 8100 Windows XP
Dell 8100 Windows XP

Thanks for your response and sorry for the delay. I've been traveling. Yes, I did try making another XP user account and got the same results. I have not tried the installer cleanup. What do I do with this utility? I read the instructions from MS, but not sure if I should just highlight the iTunes, iPod, and QuickTime stuff on my PC. Any help would be appreciated.
Thanks,

Won't show up on itunes or on ipod updater("ipod service error")

Every time i plug my ipod (4g w/ click wheel) it says on itunes software not installed correctly, it shows up as a drive but i can't see it on itunes, i have tried to reinstall itunes more than 5 times and nothing works. Also, when I try to restore my ipod with ipod updater i get an "ipod service error". I am going crazy here trying to figure this out, someone please help me!

Try this for can't mount iPod:
http://docs.info.apple.com/article.html?artnum=302538
You might also want to try putting your iPod in disk mode:
http://docs.info.apple.com/article.html?artnum=93651
Sometimes this does the trick (iPod normally needs to be in disk mode in order for it to show up in Disk Management)
http://docs.info.apple.com/article.html?artnum=93499
If you're still unable to get your iPod to restore, you can try this:
Put the iPod into disk mode, according to the article above.
Connect it to your computer.
Click Start > Run
Type compmgmt.msc
Click on Disk Management (in the left-hand column)
Let the computer go through its connection process
Right click on the iPod and click Format
Set the format to FAT32
Leave all the other settings on their defaults
Do Not select the option to Quickformat
Start the format.
It's recommended that you still try to restore the iPod after formatting, but it's not always necessary. This should get your iPod back into iTunes.
CG

ITunes 7.6 will not install on Windows Vista 32-bit (iPod Service problem)

Basically, my story is near-identical to the one here:
http://discussions.apple.com/thread.jspa?threadID=1572880&tstart=0
EXCEPT that after trying EVERYTHING rmurtagh did, I STILL had no success. Specifically, when I try to install iTunes, I get the error "Service 'iPod Service' (iPod Service) failed to start. Verify that you have sufficient privileges to start system services." and when I try to change anything using services.msc, I get the error, "The system cannot find the file specified." PLEASE HELP!!

when I try to change anything using services.msc, I get the error, "The system cannot find the file specified." PLEASE HELP!!
Are you getting that if you try to manually restart the iPod Service in Services.msc?
If so, do you get an error message number with the message? If so, what number is it?

Error message when installing service (ipod servic)

i go to install itunes 7 and it gets up to "stopping services' then the error message appears 'service (ipod service)could not be stopped verify that you have sufficent privleges to stop system service"
please help iam going outta my mind....

Well, why don't you manually stop the iPod service before you start the install? Right click on My Computer, select Manage, go to Service, select the iPod Service and stop it.

HT1339 My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

Time to replace it: $49 2nd Gen shuffle at online Apple Store...

Apple Mobile Device service and Ipod Service both necessary?

Do I need both Apple Mobile Device service and Ipod Service running on my Windows XP machine in order to use an iPod Touch Gen4? I have to restart both of these services to get iTunes 11.0.4.4 to recognize it. I wonder if they conflict with one another.

Both need to be running.
Try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Updater ipod service error

we needed an update for our ipod video because it has an a folder with an exclamation mark. we followed the steps below that were found on www.apple.com/support
Install the latest iPod Software.
After your download is finished, install the iPod Updater. Just launch the assistant and follow the on-screen instructions.
Run the iPod Software
Run the iPod Updater application
Connect your iPod to your computer and launch the iPod Updater. The iPod Updater will automatically determine if an update is required.
Once we plugged in the ipod and launched the updater it did not give us the option to restore the ipod it just said "ipod service error" and the only option was to click ok and still nothing is fixed, what do we do now?
ipod video 30g...5th generation?? Windows XP

Welcome to Apple Discussions!
See this...
iPod Service Error
btabz

Updater "ipod service error" and itunes "reinstall itunes"

I got my ipod exchanged just recently from a regular 20gb iPod to a color/photo ipod. I downloaded the newest iPod updater and the newest iTunes. I go into the updater program and a message comes up saying "iPod Service error". When i plugged in my unit to my computer, iTunes shows a message "the software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod software.
Here's the problem. I went to Apple's online help and went through all the possible solutions it had (reinstall iTunes, Disable conflicting system services and startup items, disable conflicting system services and startup items and reinstall, resintall the COM interface for the iPod service) and none of them worked.
What do i do? because I've spent the whole week trying to figure out what's going on. I've repeatedly uninstalled and reinstalled both the updater and iTunes. Anyone have any answer to this?

It might be a total pain, but you might do best if you call Apple Support if you can... Hopefully you didn't get a bad 'Pod.

Help with iPod service error

Greetings,
I had an issue where my Nano's battery got very low to the point that it was not recognized by my computer. I borrowed an AC charger and got it to charge and work fine but still not be recognized by my computer. I followed the instructions for downloading the HP USB formatter and when I tried to restore using updater 6/28 I get a service error and cannot restore. I tried turning off the fast switch option (which waas on in the past when the computer used to see the ipod in itunes) and then I tried removing itunes and reinstalling it and I get the same error message. It seems to me that the helper files that look for the ipod are missing. The iPod will respond to being reset and the computer recognizes it, but I cannot restore it. Is there a way to restore it without using the latest updater? Any help greatly appreciated.

the ipod-service/software-required error messages are typically caused by snarlups on the PC side of things.
the theory behind the registry entries version of this is a little sketchy. i've only encountered about ... ten at the outside? ... confirmed cases of this since Christmas. possibly it's associated with not running installations as an administrator, possibly with running the installs inside a different user account than itunes has already been installed in, possibly with security software interfering with registry changes during the install process.
if you do run into troubles with key editing, ProgMan and hutch's threads might be of some help:
http://discussions.apple.com/thread.jspa?messageID=2143821#2143821
http://discussions.apple.com/thread.jspa?messageID=2261175#2261175

IPOD SERVICE ERROR???

Can anyone tell me what this means?
Tried to open and updater to restore, but its bringing up this message.
Have tried absolutley everything, thought i'd give it one last go..
Had the little folder with the ! on..when connecting to my comp via USB, it will start charging, then the "DO NOT DISCONNECT" thingy will flash up. Although itunes will not recognise/update my pod, the computer is still connecting with it..
Please please can someone help, havent got a clue, if not my ipod will need to re-homed....to the bin!!!
thanks for reading..
jac

See if this helps: iPod Service Error

IPod Service Error (I posted on the wrong board last time)

Okay, I see a lot of people are having similar problems but mine seems to be very hard to fix and I'm very very frustrated. I've had my iPod mini since late March, so it's not that old.
First, I cannot update my iPod with new songs. It says there is no iPod connected. It only charges when I plug it in directly or on the dock. Second, I have iTunes 5.0, just so you know. Third, I cannot update my iPod software. When I try to use the latest iPod updater (and even my old one), the screen freezes, and then says "iPod Service Error". Can anybody help me? I've tried everything and am really upset. Thank you!

hiya!
I won't get a chance to try it until I get home tonight.
okay, i'd better give you some more references now then.
if you run into problems with the registry keys, with any luck some of the ideas in the ProgMan thread:
http://discussions.apple.com/thread.jspa?messageID=2143821#2143821
... or the hutch thread:
http://discussions.apple.com/thread.jspa?messageID=2261175#2261175
might be of some help with that.
love, b

"iPod Service Error" plus other issues

Hi, I hope someone can help me.
My iPod is severely malfunctioning. Sometimes, when I turn it on, the screen pops up with a folder and exclamation point. Sometimes it pops up saying "Connect to iTunes to restore". And sometimes it works fine.
I am trying to connect it to iTunes to restore it, and I just installed the newest iTunes but iTunes doesn't recognize the iPod. Windows might or might not recognize the iPod. It recognizes something, but instead of naming that something as the name of my iPod as it usually does, the computer calls it "Removable Disk G". And when I try to update the iPod or restore it with the iPod Updater, a "iPod Service Error" pops up.
I have also noticed that instead of a color "Do not Disconnect" flashing sign on my connected iPod, I have a black-and-white and small Do Not Disconnect sign.
What do I do? Help! Thanks
Sony Vaio Windows XP

well first thing u need to do is press ALT CTR DEL and open task manager.go to process tab clcik on "ipodservices.exe" and click on end process.
after dat uninstall itunes.
than go c:/programfiles/ipod/
select the "bin" folder thr and delet it .then empty recycle bin.
afte dat go to www.apple.com/itunes/download
and dwnload iTunes 7. once dwnload is completed restore your ipod using itunes 7.[u no longer hav to restore ipod using ipod updater ... u can directly restore using itunes 7]
cheers

When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint.

Help!? "Ipod service module has encountered a problem and needs to close"

Please help me if you can! I get this message every time I start Itunes. I have deleted and re-installed several times. When I attempt to start Ipod service from the services window I immediately get the same error message. The computer is new. Any suggestions?
HP Windows XP

Having the same exact issue.. haven't been able to rectify yet either though...will update as anything changes.

Ipod service module has encountered a problem and needs to close

I have recently got a 80gb ipod video, but have been unable to use it, because no matter what I do I can't get it to appear in the source pane on itunes. Everytime I connect it to my PC I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
I have followed ALL the instructions, including uninstalling itunes and quicktime (which I have done at least 7 times), reinstalling them with different settings on my computer. I have reinstalled a stand alone version of quicktime. I have tried restarting the ipod service, I have deleted all files from recycle bin and from Temp files. I have spoken to ipod at great length (3 different people, totalling approx 2hrs 30mins on the phone) and to a guy at Comet where I bought it from (20 mins on phone). Basically I have done everything I and anyone else can think of, but I still get the same message.
DOES ANYONE HAVE ANY OTHER SUGGESTIONS....PLEASE HELP I AM AT MY WITS END !!!
packard bell Windows XP
packard bell Windows XP

I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
hmmmm. i don't have a solution to offer you at this stage. by we can try some general troubleshooting strategies to see if that can isolate the cause of the problem.
if you're game, we could start proceedings by trying a connection after a selective startup with just the itunes and quicktime background processes enabled. see:
Using MSCONFIG to troubleshoot conflicts in Windows
do you still get the crash after the selective startup?

Ipod service

Similar Messages

Maybe you are looking for