IPod Settlement Limbo

Here's an interesting case that I just want to understand, regardless of outcome.
My 3G iPod qualified for battery replacement (I thought), until the other day when I learned, as my iPod was wiped and boxed, that my current iPod, received in 4/06 (I'm on my fourth replacement/refurb), contained the newer battery, and thus I was no longer eligible. I replaced my first while under warranty for battery issues, the second was returned immediately for failure, and the third got APP from 04-06. The third received the battery replacement, unbeknownst to me, this Spring, becoming my fourth.
So the question is: since I no longer qualify for battery replacement, can I opt for the below (from the settlement terms). I meet the below criteria, but...does Apple consider my iPods as one, with four different serial #s, or four distinct units in succession, and thus the "purchased the APP for that iPod" would disqualify this.
Neither AppleCare or the settlement administrators seem to be able to answer this.
Benefits for Class Members Who Already Obtained Battery Replacement or Repair under the AppleCare Protection Plan for iPod
If you are a Class Member who: (1) purchased or obtained a new First, Second, or Third Generation iPod on or before May 31, 2004; (2) purchased the APP for that iPod before June 3, 2005; and (3) obtained a replacement or repair for a Battery Failure under that APP at any time, you are entitled to a check for $25.00. You need not submit a claim to receive this payment. Apple will search its records for all Class Members who are entitled to this compensation and will have a $25.00 check mailed to each such Class Member it locates.
Since I did not receive the automatic payoff, Apple must not consider me as one of these Class Members. Bonus to anyone that can explain why.
I'd appreciate any enlightenment, TIA
TiPB G4

OK, an update. I disconnected the iPod, restarted the iTunes software again, and reconnected the iPod. It again recognized that the iPod was in limbo and needed to be restored and this time the restore process seemed to continue without error. It is still in the process of restoring.
It still says the iPod software is ver 1.2.1 and I think the new version is 1.5. I will try and see if it will accept the new version update after it's finished restoring.
Thanks!

Similar Messages

Is Apple dragging its feet on iPOD settlement?

I submitted my iPOD settlement claim almost a YEAR AGO (June 12) to receive a $50 store credit. This relates to the class action lawsuit over battery problems. Yes, I have checked the settlement administrator Web site, and yes, I keep getting form letters from same saying the same thing: "For the latest information regarding this case, please visit our website at www.appleipodsettlement.com. Please refer to the “Important Dates” section for more information regarding the claims fulfillment schedule, but please note that these are only Estimated Dates. Please keep us updated with any address changes. Thank you for your patience." Settlement checks were allegedly going out beginning in MARCH. Is there ANYONE out there who also is experiencing this runaround? And please, no one chime in about this topic being posted elsewhere in the forum. I searched and couldn't locate a topic dedicated to this. I just want help, assurances, or some kind of answer. Thanks for any CONSTRUCTIVE insight or help.
iMAC flat panel Mac OS X (10.2.x)
iMAC flat panel Mac OS X (10.2.x)

The lack of response to your posts is because this is a technical support forum... not a place to discuss legal matters.
If you'd like information on the settlement that you're not getting from www.appleipodsettlement.com, you should call Apple directly.

IPod in Limbo

Awhile back I posted that I was having a problem where all the music would disappear from my 30gig iPod. Someone suggested doing the reset and at the time, it seemed to help. But it turns out it didn't actually.
What happens is that the iPod will be charging on the Win2000 computer and all music is present in iTunes and on the iPod it shows all the music but it's grayed out. I have had situations where I disconnect the iPod, immediately check that all the music is present on the iPod and then go out to do some heavy yard work. I put the iPod in my pocket and don't turn it on or use it. About an hour later, I decide to turn it on only to find that all my music is gone from the iPod. When I come back into the house, I plug the iPod in, let it connect, maybe to a reset on it, maybe a voodoo dance around the living room and then check it and all the music is back and I can use it again... for a while. This is very weird and I have never found a solution. I've restored many times, etc.
Anyway. This is the real point of this post. A week or so ago, when connecting the iPod, I get a message that there is new iPod software (I assume this is the actual software of the iPod itself as I already have the latest iTunes software). It asks do you want to install. I say yes hoping it might solve my disappearing music problem. As it goes into the install process, it then errors out referencing a number. If close the process and choose to try again later.
Today, I get the message again that there is new software and I really want to get it installed. So I think that maybe doing a restore will help and I choose to do that. Now the restore process seems to have hung halfway and I can't get it to restore and my iPod is in limbo.
Any ideas?
Thanks!
Dell M60 Windows 2000

OK, an update. I disconnected the iPod, restarted the iTunes software again, and reconnected the iPod. It again recognized that the iPod was in limbo and needed to be restored and this time the restore process seemed to continue without error. It is still in the process of restoring.
It still says the iPod software is ver 1.2.1 and I think the new version is 1.5. I will try and see if it will accept the new version update after it's finished restoring.
Thanks!

IPod Settlement: Class Action Law Suit Question

I am involved in the class action settlement for customers who had trouble with the IPod battery (first and second generation IPods had battery failure problems).
Does anyone know if and when we receive compensation for justified claims?

Apparently, it's been delayed by an appeal against the judgement.
See this.
http://www.appleipodsettlement.com/

IPod Battery Settlement Program (Apple Canada)

I have been waiting for months for Apple to post the claim form for the first-generation iPod battery rebate. <http://www.apple.com/ca/ipod/settlement/>
Does anyone know why this is taking so long?

It's back up now - that's the good news.
Now the bad news - you have to have proof of purchase in the form of a credit card reciept or original itemized reciept. I bought mine with debit in 2003 (so no credit card) and don't have the reciept anymore - got rid of it ages ago when the warranty ran out and I bought it from A&B Sound (now bankrupt) so no possibility of getting another one.
Now this would annoy me, because I registered the product when I bought it with Apple - and registered the Applecare - but what annoys me more is the clause that says if you ever used Applecare or the battery replacement program - which I did, three times, and it didn't get any better - that you're not eligible.
So - I'm S.O.L - great settlement lawyers!

IPod battery settlement date?

Anyone know when the case will be settled? I'd like to get an iPod nano (to use when not using my 3rd gen or my shuffle) but since I have a couple of Apple Store cards coming, I'd like to wait to use them to buy new stuff. Anyone got theirs yet? Know when they might be coming? The settlement site said there was a hearing on 8/25.

hi!
after 6 emails over a month or two, i got this from the apple settlement people...
"Thank you for contacting us about the iPod Settlement. The Court granted final approval of the settlement and entered a final judgment on August 25, 2005. On October 24, 2005, two individuals filed appeals from the Court's order granting final approval of the settlement. As a result of the appeals, Apple and the Claims Administrator could not begin the process of fulfilling claims.
On December 20, 2005, the appeals were abandoned. The Claims Administrator has begun the process of fulfilling claims and notifying claimants of any deficiencies. Class members will be mailed instructions for how to obtain their benefits under the settlement. The Claims Administrator has provided us with the following timeframe for the distribution of the settlement benefits:
February 17, 2006- The Claims Administrator will mail $25 checks to Class Members who purchased the AppleCare Protection Plan and obtained battery repair/replacement under the AppleCare Protection Plan.
Beginning of March 2006- For Class members who own a First or Second Generation iPod and who selected the $25 cash payment, the Claims Administrator will begin mailing $25 checks to those who submitted valid claims.
Middle of March 2006- For Class members who own a Third Generation iPod and who selected battery/iPod replacement, the Claims Administrator will begin mailing letters containing instructions for battery/iPod replacement to those who submitted valid claims.
Middle of March 2006- For Class members who own a First, Second or Third Generation iPod and who selected a $50 store credit, the Claims Administrator will begin mailing letters with certificate codes for the $50 store credit to those who submitted valid claims.
Around March 17, 2006- The Claims Administrator will begin sending deficiency letters to Class members who submitted an incomplete/incorrect claim.
End of March 2006- The Claims Administrator will send denial letters to those individuals who do not fit the class definition or who submitted their claims past the claims deadline.
We sincerely appreciate your patience during the claims fulfilling process. We can assure you that the Claims Administrator is working diligently to process and fulfill the approximately 125,000 claims it has received to date. To expedite the settlement distribution process, please respond to any notices of deficiency you may receive right away. You will have 60 days to make changes to your claim form to remedy any deficiencies.
Although confirmation of claims is not going out, you can call the Claims Administrator's number, printed in the Instructions, to find out whether your claim has been received. For your convenience, that information is printed below. Please let me know if you have additional questions.
To reach a specialist at the Claims Administration office, dial 1-888-385-3085 and select option 4 (FAQs) and then option 19 (followed by the pound key). Option 19 is for people who need help filling out the claims form or to verify if they have, in fact, received their claim form. If all of them are busy you can leave a message to have someone call you back.
Best regards,
Andrea "
SO good luck everyone!

5th Generation iPod - ejection problems

I've had no trouble getting music on my iPod but when I tried to put on photos that were on my laptop, although iTunes showed that they were loaded successfully and that it was safe to disconnect, the iPod still had the "Do not disconnect" symbol. When I tried to manually eject from iTunes I got the message that one or more files were in use so I couldn't eject. I had no other applications running so can one of you lovely people please tell me what was the problem? I reset it and got it working but took off the photos in case that was what was causing it. Anyone else with this problem?
judyou

By any chance do you have McAfee ActiveScan or any
other disk scanning software installed on on your PC?
If so try switching it off before you eject.
unable to get the ipod to eject as well and did turn off macfee. still says it is using files of other applications. all that is on there is songs. trying to move over from old computer to new computer as per apple support instructions. so now am stuck with ipod in limbo unable to eject. using windows xp professional help
Pamela

Apple Battery Replacement

If i send my 3rd generation 15gig into apple for a battery replacement. Will they send me back a whole different ipod or will they send me back my ipod with a new battery

Hi,
I think you're better off with a higher capacity battery. The original battery from Apple were just piece of cr@p.
By the way, are you the original owner? If you still have the documents (receipt, etc) and if you bought your iPod before May 31, 2004, then you can participate in Apple iPod Settlement, taking place right now. More details at http://www.appleipodsettlement.com/index.html
Hope this helps

My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will then start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

Then back it up and do a restore. If that does not work and if you are still under warranty, call Apple tech support or take the iPod to your local Apple Store or an AASP.
iPod Tutorials
iPod Manuals
iTunes & iPod Hints & Tips

HT2534 i just bought an ipod, but i cnt download anthing in the app store because i do not have a credit card or any of those billing settlements.. please help me...=(

i just bought an ipod, but i cnt download anthing in the app store because i do not have a credit card or any of those billing settlements.. please help me...=(

This same thing happend to me, you have to make a new account and you have to chose your birthday as if your under 18 or 16, because if you dont own a credit card, you shouldnt be over this age, so basictly just make a new email and appleID and when you chose your birthday, do it under 16 years of age (or your REAL birthday) and you should have an option of clicking "none" for credit card options, but if you want to buy something, you will have to do the credit card stuff, or you can just buy an apple gift card at basictly any store, So this is how i fixed my problum, i hope it works for you, write back your responce of how it worked out please!

What Happened with the 1st Gen iPod Nano Settlement

Whatever happened with the 1st generation iPod Nano settlement? Was it a scam? I signed up online a long time ago but never heard back.
Sorry if this is the wrong forum for this question. But, I haven't been able to get an answer anywhere else.
Thanks!

I didn't sign up for it, but my understanding was it had not yet been finalized.
Message was edited by: deggie

IPod Touch 2G, WinXP SP2, iPod stuck in limbo (can't get it to restore)

Hi.
While trying to install the latest iPod Touch software update, error 1602 was displayed.
At first we tried to restore the iPod; no luck. Then exited iTunes and restarted the PC.
PC does not recognize the device, and cannot find the device driver, since the error popped up.
(Note: the PC account used for the download/install is NOT the Admin account.)
When attempting to go into restore mode on the iPod, the screen does blank out,
then shows the Apple logo, but this is followed by a picture of "Connect to
iTunes" message. Unfortunately, iTunes does not see that there's a device
attached (nor does WindowsXP).
As stated in the Subject, we are on WinXP SP2. Apple suggests SP3 (didn't know
that when we started).
1) Is SP3 absolutely required? Can we install the update on the iPod without
updating the PC?
2) How do we break out of the "Connect to iTunes" screen on the iPod?
(Saw a posting for DFU mode, but didn't want to go down that path
until absolutely necessary.)
3) Suggestions on how to get WinXP SP2 to recognize that there is a
device connected?
4) Is iTunes 10.1.1 required for the iPod update and does 10.1.1 require
WinXP SP3? (I think we're one version before 10.1.1 on this PC.)
Please advise.
Many thanks.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod Nano - Stuck in limbo, or gone for good?

A long, long time ago, in a time when the nano was first released, I bought one... Unfortunately, it quickly became useless as my music library expanded. So, I upgraded to an 80GB Video. Anywho, I decided to keep my nano, but since I wouldn't be using it, I put it in a box and put it away.
Recently, I dug up the old nano, just for kicks. Figured I'd attempt to power it on as a joke, was sure the battery would be dead. Didn't turn on. No big deal, I thought, it had been sitting for awhile. So, I plugged it in to my Mac mini. I didn't get any response on the mini to indicate that the nano was even hooked up, but I figured it was just cause the battery was so drained that it needed to charge up for a bit. So, I left it plugged in over night.
The next morning, I woke up, checked on the nano, still nothing. Tried the "Reset" method amongst several other techniques to get the nano working, and still nothing.
To sum up, I get absolutely 0 response from this nano. Nothing on the iPod when it's plugged in, nothing on the computer when it's plugged in, and the screen just stays in "off" mode. I've tried the standard things (Different computer, different USB port, etc.) but since my Video works fine on this set up, it really shouldn't be an issue.
So, can anyone tell me, what's up with my iPod? Is it dead? Or just really really asleep?
Thanks.

The battery is probably dead and needs replacing. You can't leave an iPod battery for a long time without regular charging (even if not in use). The battery needs to be "exercised".
Lithium-ion batteries ( like the one in the iPod) need to be used. If you don’t use your iPod at all, it's recommended to complete a charge cycle at least once a month in order to keep it in working condition.

Ipod seems to be stuck in limbo

I've got a 4G ipod that when I attach it to my USB port it goes into "do not connect" and I can hear the hard drive cycling. My computer also makes a noise that it recognizes something is connected. Itunes doesn't start up and if I try to the computer just freezes up. When I unplug the ipod from my computer I get an "ok to disconnect" screen and it says its in disk mode. I've reset, restarted, reinstalled everything. I don't know what else to do and there are way too many threads to go through. Please help!

Also, I've gone into update while my ipod is connected and it says "plug in an ipod to update it"

IPod touch no longer recognized by my PC/laptop

My iPod touch is not showing up in my computer, or in itunes. Apple store says the connector port on the bottom is fried and won't ever connect to a computer via USB cable again. It still charges thru the wall charger, tho, and works fine otherwise.
How can I get music onto my iPod touch via either wifi, or perhaps 3rd party apps like Dropbox?
I know I can buy music thru itunes and do the automatic download onto the itunes on my iPod touch...but I have alot of music in mp3 format already on my laptop that I converted from old CDs and want to know how to get those albums/songs onto my iPod touch and my iPod's itunes.
Please let me know if there are any other options to get that music onto there.
Thx!

That's what i was afraid of...but that's extra work and doesn't allow you to jump to a certain track.
Thanks for the response- sounds like I either have to settle for keeping the iPod i've got and never putting new music onto it...or break down and spend the money on a new one. This one is barely past its warranty, tho, so it's tough to spend that kind of $ yet again for another iPod that won't last very long.
Does anyone know of any 3rd party repair people who can fix iPod touch?

IPod Settlement Limbo

Similar Messages

Maybe you are looking for