IPod Setup & iTunes Problems

Hello, whenever I try to install the setup and iTunes for my recently purchased iPod mini I get an error when it is configuring the InstallShield, I get this error:
1608: Unable to create InstallDriver instance,
Return Code:-2147221021
I thought this may have been a problem within the CD so I downloaded the software setup from the Apple site but still no success here. So I'm wondering now if I this is a problem with my computer. But then I downloaded iTunes and it then successfully installed along with quicktime with ease. So if anyone could help me it would be greatly appreciated.

hi Kanuck!
there's a link to advice on the 1608 in here:
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
... but if the beast persists, the InstallShield tips and pointers can be helpful:
InstallShield Consumer Central Frequently Asked Questions: Tips and Pointers
keep us posted.
love, b

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Updating 5G iPod in iTunes problems!

I want to change my iPod settings in iTunes 7.0 so that it will only sync unwatched movies, however when I click the "apply" button, I just get a "Waiting for iPod" dialog box and then after about 30 secs I get an error saying "iPod could not be updated because those settings could not be found" Whats wrong? My iPod has the latest firmware verson (1.2)

Oh, if I try to update my iPod using the work computer, it recognizes the fact that it was updated on a different machine and wants to wipe it out and start over.
I can't solve your other problems but for this one i would advise you to set your ipod to manually update songs. that way your other computer won't bother you with messages to wipe clean your ipod and you can update it with new content on both computers. Hope this helps.

2G ipod shuffle itunes problem

When itunes brings up the ipod shuffle page, and I try to click back to my library, itunes just closes. It works just fine on my windows computer, and I restored it and I still have that problem.

Jake,
I was having a problem with my shuffle and my PowerBook too. Let me tell you what I did and then I'll tell you what was wrong (as I'm sure you're anxious to know how I resolved it). I decided to plug in the 2gen shuffle and I went to the settings tab (top of the page) after I selected the shuffle. I scrolled down to the bottom of the page and clicked on "enable disk" (got a warning about having to eject from iTunes and Finder for future use) then I left my slider at 240 songs so I could preserve all of my space for the music. I clicked "apply" and that did the trick.
Now let me tell you the issue I had so you can see if you fit into any of these annoying little problems. I plugged in the iPod on the first use and named it. I unchecked the box for autofil and then clicked Ok. No problems until after I dropped some music into it. If I clicked on the "Music" label to view my library I would get a message that says my iPod could not be written to and the disk could not be found. Sometimes I would try to eject and I would be told that another app was using files on the shuffle and it couldn't be stopped (update service???). Did you notice that iTunes checks for updates every time you move from song to song or playlist to playlist. I closed iTunes and ejected my iPod from the Finder and then connected it again. It mounted and unmounted mostly normal but I still would get the "could not update" message, not once, but two - four times. I even tried a restore once and it failed because of something having to do with read / write or acces. The first sucessful restore and replacement of music yeilded my shuffle useless: files transferred and itunes could play the file, but the shuffle would not play in the earbuds. I restored a second time and it started working again. At any rate, I read a little and noticed some windows users finding a manipulation (formatting, autofil, disk use, etc...) so I thought about it and realized what they were doing compared to us. There's something wrong with the device's firmware or iTunes 7.0.2 that causes errors when you only use the shuffle for music. I put a check in the box to enable disk use and then realized that I could still keep all of my space for iTunes. Basically I just fool the shuffle and it works like a champ now.
Best of luck,
Dan
PowerBook 17" 1.5 GHz Mac OS X (10.4.8)

Updating Ipod on iTunes Problem

Everytime I connect my Ipod to the usb, it shows up on itunes and as a drive. But when usually the ipod should be updating, it brings up a window saying itunes isn't responding,giving me options to send the error report or not, and then no matter which i choose, itunes closes and ipod does not update. Even if I reopen itunes, the difficulty happens again.Please help.
THANKS

Make sure everything is updated...
iPod Updater Download Page
iTunes Download Page
btabz

Ipod and Itunes Problem

I have an Ipod mini and when I plug it into itunes the ipod is visible under devices but it has no foldersand so I cannot access my music to change it. Any Suggestions as to how I can fix it?
Thanks

Thank you, thank you, thank you, thank you..........
You've saved me buying a new computer & iPod cos I was gonna lose my temper!

Solution for some iPod/iTunes problems...

If you are having one or more of the following problems, Windows may be confusing iPod with a network drive or hard drive and may exhibit strange behavior, like:
-iPod does not show up in iTunes or as disk in Windows Explorer
-iPod does not show up as disk in Windows Explorer (even though disk mode in enabled ont he iPod).
-iTunes and Windows Explorer report the wrong amount of available space on the iPod.
-No songs appear on the iPod after an apprently successful update from iTunes.
-Music copied to mapped network drive instead of iPod.
-The iPod setup assistant appears in iTunes everytime the iPod is connected.
-iTunes displays the "iTunes has detected an iPod in recovery mode- use iTunes to restore" message even after the iPod has been restored.
-The wrong iPod name displays in the iTunes source list.
Please note*changing the iPod drive letter may not affect what letter theiPod uses on subsequent connections, so its not the best long-term solution unless you want to change this everytime you have issues.
To change the drive letter:
-Open Control Panel in Windows
-Go to Administrative Tools
-Go to Computer Management
-Go to Disk Management
-Locate theiPod and right click on it, then click Change drive letter and paths.
-Use the drop-down box to select a new drive letter. Make sure to use a drive letter that is not already assigned to a network drive. The drop-down menu will display all letters that are not assigned to a physical drive, but network drives will stil be listed so be careful. If you arent sure, add a new drive and pick your own letter, something way down the list is best since common drives are A, B, C, D, etc.
-click OK
-Click yes on the confirmation box
-Restart computer
Good luck!!! It worked for me!!!

Honestly, I don't know!! I searched ITunes and IE7 and saw that others were having the same problem I was and that if they stopped using IE7 Itunes started working again.
Basically, I was just proud of dumping Internet Explorer! See, I really love Macs. I had an ibook that finally conked out and i couldn't afford another mac.

Very Strange and nasty iTunes (not iPod) Album Art Problem

Hi,
I have the latest version of iTunes for Windows and I have never noticed this before on a previous version, but when I try to add album art to most (over 90%) of songs, the addition won't stay if I select another song.
Even worse, if I try to add art while the song is playing, not only will the addition dissappear, the song corrupts in the process. It's as if the jpeg file is inserted into the audio data itself, as the song will grow by a number of seconds (the growth consists of skips and repeats.)
I'm using iTunes with Windows Media Center. I have iTunes maintain my music folder, while Media Player / MCE monitors nothing. I also have a Media Center Extender setup (an Xbox360) that accesses my music as well (through the media player / MCE database.)
None of my music files are tagged as read-only. I have a suspicion that the cause of the problem may be along similar lines (file permissions, access, etc.) but nothing I've
tried works (including resetting all file permissions.)
In addition, none of the iTunes Art Importers work. In using the most popular one (iTunes Art Importer,) the program crashes to a .NET/CLR debugger when I try to import art. Looking at the stack trace, it appears as if the error concerns DLL access.
Any help on this issue would be greatly appreciated, as this is a pretty horrible bug (as it has ruined several songs.)
Thanks,
Mark Roboff
Dell w/ Windows MCE 2005 Rollup 2 Connected to xbox 360 Media Center Extender

Use the SHIFT-Launch iTunes method to get iTunes waiting for a library. Stick the iPod in disk mode and connect to the computer. Browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors* (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process. This should find and correct any errors in the logical & physical structures of your iPod's hard drive which may be causing the problem. When the process is complete disconnect the iPod and then reset it (hold Menu+Select ). Cancel the waiting iTunes dialog and then try to connect in the normal way.
If that still doesn't work you could try Erase your iPod - The Super Fix for most iPod Problems. Basically a low level format of the iPod’s hard drive to get around whatever problems are stopping iTunes from working with it.
Have you tried connecting the iPod to another computer to see if the issues is focused on the iPod or iTunes?
tt2

HT1926 when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Do a reset of everything on your ipod. Then reconnect it and it should work.

Can you help I was having problems with my iPod so I restored it but I accidentally set it up as a new iPod is there any way to restore it from an old backup when I right click iPod in iTunes there isn't one anyway to recover one or find it on computer

Hi can you help I was having problems with my iPod so I restored it but I
accidentally set it up as a new iPod is there any way to restore it from an old
backup when I right click iPod in iTunes there isn't one anyway to recover one
or find it on computer

The following says how to restore from backup.
iOS: How to back up
If you go to iTunes>Preferences>Devices you can see if you have an iTunes backup. You need one dated before or the exact time you started the restore.

I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?

I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?

Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2

I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...

IPod Nano Syncing Problems With iTunes 10

I have an iPod Nano 4G with 1.0.4 installed on it. It works just fine but I downloaded this video from the iTunes store ( http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewTVSeason?i=396250905&id=39 5373961&s=143441 ) and it will not let me add that video to my ipod. It does not give me an error, it thinks that it is on there, but the video is not on the ipod when i try to use it.

I started over today.
I tried again to sync my iPod to iTunes.
the ipod got onto itunes and i had the message telling me there experiencing probleme with my ipod and i had to restore it.
http://img6.imageshack.us/img6/9117/image6am.png
i click on restore
the ipod shoes "do not disconnect"
the ipod is supposed to be updated and appear after that on itunes again.
it never appears and there is a white screen display on my ipod
and after that the loop on itunes starts, it shows 2 messages
1.
http://img257.imageshack.us/img257/9920/image8e.png
I click on continue
and then there is this
2.
http://img443.imageshack.us/img443/8784/image9mf.png
and it goes back to 1. then 2. and so on and so forth until i click cancel on 1.
I really don't understand what's going on here...
Thanks for you help...
if there is anyone who can help me on that...

Ipod freezing itunes, the last problem in a long list

So ill start from the beginning with the problems ive had with my ipod...
The first problem i had started maybe 6 months ago. My ipod would just stop playing when it played certain songs. Everything else worked fine, it would just stop sometimes. Then in the last few months it stopped being able to connected to a computer. Whenever i would hook it up it would just automatically eject itself. I tried hooking it up to a freinds computer and for some reason when it was hooked up to his computer it worked fine. I decided to just do a restore at the point hoping to end all my problems. The restore went fine. I started putting music back on it and i started getting error messages. The computer said that my ipod was missing the file that would allow me to sync with the computer or something like that. I tried to restore it again and it didnt change anything. In the last couple days i tried to put music on the ipod again and now it wont show at all in itunes. The ipod says its connected but when plugged in itunes just freezes.
I dont know if it makes any difference but my computer is a mac, and the computer i was able to do the restore on runs vista.
Im totally out of ideas and im not sure what my options are from here. Any and all help would be awesome.
Thanks in advance everybody!

I get exactly what your describing and I noticed we are using the same laptop!!
I did not notice originally as I've got an old 40gb click wheel, about 3/4 years old. The battery is not great so assumed it may have been that but even fully charged I'm getting no luck.
I also followed the 5 r's and all the other suggestions for Ipod in My compute but not in itunes but nothing has worked. I cannot get my laptop to recognised my ipod via Itunes but it see's it fine via My Computer.
Both the Ipod and Itunes work fine without each other, Ipod plays songs fine etc and Itunes downloads music from cd etc and still performs all the usual functions but nothing else works.
I'm desperate for help as I run every day and buy a new cd each week and at this rate I'm going to have to dig out my old CD player!
Also just a point of note I looked the price to get my Ipod serviced as I figured this may help but the price quoted from apple was £160+...you can get a new 30gb for less...talk about customer explotation!!

HT2305 My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

Hello, BAHannebaum.
The article below should resolve any device not being recognized in iTunes issue that you are experiencing. The most common issues are the Apple Mobile Device Support driver or iTunes is outdated. Start with the first step and test the results after each step processed.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

IPod Setup & iTunes Problems

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