IPod shows up in finder, not in iTunes.

Alright, so I've got a 40GB 4G iPod. I originally used it with a PC, but recently upgraded the harddrive and RAM of an old 466 GHz clamshell iBook and am using that as my primary computer. Transfering my music came with its own problems, but they have been smoothed out with time. After I got the music onto my mac hard drive, I completely wiped my iPod and then resynced it with the Mac. It worked great, and I have been able to update the iPod at least 5 times since, just by connecting it to the computer via Firewire. (I realize that I am now trying to do it via USB, maybe that would make a difference?) Anyway, I plugged the iPod in today (USB) and it didn't show up in iTunes. It was available in the Finder and appeared on the Desktop, but iTunes didn't see it at all. Any suggestions?

Alright, so connecting it via Firewire fixed the problem. However, this isn't optimal, because I use my Firewire cable for my dock, which is connected to my stereo, and I only update my iPod once or twice a week and with only one or two albums, so the slowness of the USB isn't an issue. So how do I make the USB work?

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From Mac to PC. 3rd gen.iPod shows in Windows and not in iTunes

3rd Generation iPod version 2.3
Installing on a PC using Windows XP Home Edition
My son gave me his old iPod having just bought the newest version. I already own an iPod shuffle and have not had any difficulties. I would mention however that my son used the iPod with his Mac computer.
My difficulty is that the iPod shows up in Windows and not in iTunes. I just cannot get iTunes to recognize this iPod.
On the settings on the iPod it states my name, the format is Windows and funnily enough all my playlists have been downloaded but not the tunes.
I have uninstalled the iPod shuffle and uninstalled, reinstalled the software registering the new iPod to me and have gone through all the points mentioned on the Apple site on http://docs.info.apple.com/article.html?artnum=93716 many times.
Because I kept getting the balloon “One of the USB Devices attached to this computer has malfunctioned and windows does not recognize it” (Even though it appeared in Disk Drives in Device Manager) I have bought and installed a USB 2.0 port PCI card. I really thought this would be the answer. However the usual balloons came up the first time (after having uninstalled and reinstalled the software yet again). The balloons stated that the hardware device has been installed and ready to use. However nothing appears in iTunes. Upon reconnecting the iPod again in whatever port I am still getting the balloon message “USB device attached to this computer has malfunctioned……………………..” All the USB port function properly with other devices (including the iPod shuffle when the software is uninstalled and installed again giving the shuffles details) and on the Device Manager windows they show as working properly. Still on the iPod “do not disconnect” and nothing on the window in iTunes and everytime I plug it in the same old notice comes up.
Any ideas of a solution would be greatly appreciated.
Dell Dimension 3000 Windows XP

No reply from this discussion group but if this helps anyone else it would be good.
I reformated iPod by right clicking on disk in My Computer and clicking format.
After many different notices when trying to open I went to http://docs.info.apple.com/article.html?artnum=304996 and followed the instructions.
The problem was solved and my iPod now appears in iTunes and I am able to sync.
Millbrookman

Video ipod shows on desktop, but not in itunes

hi.
Recently installed some new updates, now itunes doesn't recognise my ipod. It appears on the desktop, but not in itunes.
I have followed the 5 R's, tried a new user, different leads and USBs - nothing works. All software is the latest, and my ipod connects ok to my powerbook G4
any ideas please, i am tearing my hair out!!
thanks
g4 imac 17" Mac OS X (10.4.6)

Have you seen this?
iPod appears on the Mac OS X desktop but not in iTunes.

TS1363 "iPod: Appears in Windows but not in iTunes" Isn't working!

I've tried all of the things in the "iPod: Appears in Windows but not in iTunes" but none of them work.
I'm on Windows 8 and those are the instrucations I've followed.
The only thing I haven't done is reset my computer to factory mode but that Isn't an option for me cause I got saved games that can't be backed up.
I've literaly tried everything in that help page and it doesn't work.
All I get is the iTouch charging, asking me to trust the computer, I say trust, nothing happens, I check the device manager and it doesn't shw the USB no matter what, I restart the ipod services and the apple software services, nothing happens, I completely take dwn my McAfee firewall and scanning system, it doesn't work, restarting it to make sure no viruses attack, uninstalled Razer Synapsis because it has been a pain in the butt before, that doesn't work, I emptied my Temp file and that didn't work, And in the end the iTouch is charging but not even being see by Itunes and no updates, restarts, reinstallations, uninstallations, checking, researching, and anything else I can do works.
Can someone please explain why apple tech is such a pain when it comes to Windows 8 and how I can fix this without losing 2 years worth of school and saved games?!?!?!?

Try a full teardown as in Troubleshooting issues with iTunes for Windows updates?
A recent poster to forum is suggesting uninstalling WMP from Windows?
Connect the device to a different compuer and back it up there. You should be able to copy off the library to a portable hard drive. See also Recover your iTunes library from your iPod or iOS device.
tt2

HT1414 My iPod shows up as an iPhone in iTunes. I want to restore, but I am prompted to check to see if I have the latest software and retry. What is my next step?

My iPod shows up as an iPhone in iTunes. I want to restore, but I am prompted to check to see if I have the latest software and retry. What is my next step?

See if plcing the iPod in Recovery mode will allow a restore.
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My Ipod nano (3rd Generation) will not play itunes u. It Justs restarts everytime I try to play it.

My Ipod nano (3rd Generation) will not play itunes u and some other MPEG stuff. It Justs restarts everytime I try to play it.

Hello, Grover,
This forum is for questions from people who administer iTunes U sites. You'll be most likely to get help with this issue if you ask in the iPod nano forums.
Regards.

IPod shows up in Finder but not itunes - Have already tried suggestions

I have a 30gb ipod video & am using a Macbook
I wanted to get files off my ipod that werent in my itunes so I downloaded yamipod. This worked for a bit then stopped working so I deleted the program.
Now when i plug my ipod into my computer it shows up in finder and says 'do not disconnect' on screen but doesn't appear in itunes. I reset the ipod, re-downloaded itunes but no luck. I would have restored it but you can't do this if it won't show up in itunes (which makes no sense!)
So I plugged my ipod into my flatmates PC (using the same usb cable) and it showed up in their itunes just fine. Then it said that there was an update for my ipod, so i downloaded it. And it said there were faults or something on my ipod & it would fix them, so i clicked ok.
After these things it said my ipod would restart and should reappear in itunes. It restarted but now will not show up in their itunes.
Now when I plug my ipod into my mac again itunes jumps to the front of screen, as if it knows there is something there, but it just wont show up.
I have looked through all sorts of discussions & can't find the answer. Please help.

I'm having exactly the same problem with my 60GB 5G iPod Video. This happened "spontaneously" in that I did nothing I know of to affect my iPod's connection to my iTunes library. My iPhone still syncs fine with the same cable.

New MPB - iPod shows up in Finder but not in iTunes. Help please!

I just completed a 95% successfull migration from my old MPB to my new MPB. iTunes seems to work fine, sees all my music and I have authorized the new mac to play the music.
However, when I connect either of my two ipods I get the same result - it does not show up in iTunes but immediately shows up in Finder. Given the same thing happens with both ipods I suspect there is some silly little setting I have to go through. Can anybody help please?
The MBP is a brand new 13" with the smaller processor. The iPods are a 2nd generation 40Gb and the 120Gb Classic.

So I ended up reinstalling iTunes. That almost solved it, but when I also restored the iPods it seems to be OK.
Must say I'm disappointed that a brand new Mac behaves this way (and ironically it did not even have the latest software installed...).

IPod Nano shows on desktop, but not in iTunes

I haven't used this iPod Nano with my G5 since it was new. Today I connected it, and it shows up on the desktop, but it doesn't appear in iTunes. I unmounted it and connected it again. each time I do that, it tells me it's detected a software update, but when I check, the dialog box tells me it's current.
any help, please?

Have you seen this?
iPod appears on the Mac OS X desktop but not in iTunes.

IPod shows up on Windows, not iTunes

recently someone in my family passed down their ipod nano to someone else in the family because the former had just purchased the new nano. The operating system the original ipod nano was used on was windows xp professional and functioned fine as well as iTunes. However, after changing the name of the ipod and using itunes on a seperate user profile, itunes no longer recognized an ipod in the drive, even though windows recognized it as a detachable drive.
So far i've tried making the account an administator account to see if it would recognize it, but it did not work. I've also considered reinstalling itunes, but i do not want to do that because i am not sure whether or not it would clear out the first person's library, who uses a seperate XP profile. any help would be greatly appreciated.

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

IPod shows up in My Computer and iTunes diagnostic, but not in iTunes!

Basically, I my iPod recently stopped responding. iTunes won't detect it when I connect it. The iPod shows up in My Computer and as connected when I run the iPod diagnostics through iTunes. iTunes also automatically opens when I connect the iPod. Why won't the iPod appear in iTunes, and how can I get it to appear? I don't care about anything on the iPod, as I have backups. Please help. Thanks.

Oh yes, I've also tried Apple's "iPod recognized by Windows but not iTunes" page. I have reinstalled iTunes, reset my iPod, and even reset the iPod Service.

PLS PLS PLS..have tried everything,ipod shows in my computer not itunes

PLS PLS PLS PLS HELP ME, HAVE DONE THE FIVE R'S UPDATED TO ITUNES 7, IPOD SHOWS EVERYWHERE EXCEPT ITUNES. HAVE STATRED AND STOPPED SERVICE AND EVERYTHING. I CAN HEAR THE NOISE WHEN MY IPOD IS CONNECTED. WHAT DO I DO NOW THAT I HAVE RESTORED MY IPOD, COZ IT IS NOT IN MY SOURCE LIST.....

I am also having this problem. I have an iPod Nano. I can connect it to the computer, and view it in Windows. I can also see it in the device manager. I have tried it on multiple computers with the same result. I have another iPod (first generation) and it works fine on both computers. I've also done the following:
1. Reinstalled iTunes, including download the Microsoft Software removal tool.
2. Deleted the windows Temp files.
3. Uninstalled the new version of iTunes, and installed the old updater, and old itunes. Reinstalled the new iTunes when that did not work, and uninstalled the old software.
iTunes does detect the iPod if I manually put it into disk mode and connect it to the computer. I can also load music this way, but it's inconvenient.

IPod Classic 80GB shows on desktop but not in iTunes, so will not sync

My work Mac has just been upgraded to 10.5.8, and with it iTunes to 10.1. Now, when I connect my iPod, it appears on the desktop but not in the iTunes panel. As such, it won't sync any new content.
There is no problem with the cable, as the iPod charges while connected. I've tried resetting the iPod about a dozen times, which has no effect (once in a while the iPod says it is synchronizing, but this only lasts a few seconds and then disappears). Is there anything else I should try before I take the big step of formatting the iPod? I'm reluctant to do this because at the moment I at least have an iPod full of music - if I format and it still won't sync, I'll have a useless empty black box! Is it possible to go back to the previous version of iTunes which was syncing fine?

Have you seen this?
iPod appears on the Mac OS X desktop but not in iTunes.

My iPod generation 6 160gb will not sync. iTunes says corrupt, won't restore just errors out and then loops the same messages.

My iPod is corrupt according to iTunes, however it won't restore through iTunes either. I've tried to reformat the drive. Makes no difference. I've tried to reformat after choosing disk manager, and again the same result. The iPod takes forever to work through the reformatting process and I get the same message "Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod" and then my pc tells me to format the disk.
It's so frustrating, is there a fix to this? It seems like the iPod could still function, but I'm missing the way to get out of this loop, please help me!

Likely a hard drive fault, see the note that i wrote few years ago, hopefully it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

IPod shows locked even when not

iPod is showing "locked" even when the toggle switch is not on lock. I have restored it via iTunes, and it still shows locked, so can not use at all. Can't find any articles regarding how to turn this off. Any help appreciated. I've toggled it back & forth several times to try and unlock it with no luck. Thanks.

So you are saying that the time is in parentheses? I want to make sure I understand what you are having trouble with. When I am running on battery, the time left is in parentheses (3:15). When I am charging, the number (1:13) is in parentheses, as well as the word Charged (Charged). If the time option is selected in the preferences, there will always be parentheses. This is my experience.
If you can, post a picture of what you are speaking of. That may help.

IPod shows up in finder, not in iTunes.

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