IPod shows up under my computer, but doesnt show up in iTunes

When i plug in the iPod, a window pops up showing the folders contained on the iPod, but the iPod doesnt show up in iTunes.

here is a place to start
iTunes Does Not Recognize Your iPod

Similar Messages

  • Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes

    Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes tried to check usb driver but computer says it is working properly

    Just disconnecting it without ejecting should not cause permanent damage.  It may cause data corruption, if iTunes was in the process of syncing at the time.  But iTunes should still see the shuffle and (maybe) tell you to Restore it.
    Is it possible that the "accident" damaged the USB cable? 
    Make sure you have done this on the shuffle since the problem occurred
    http://support.apple.com/kb/HT1655
    And you should also shut down (power off) the computer, if you have not already.
    Have you tried more than one USB port on the computer (not a hub if you use one)?  You can also try it with all other USB devices disconnected, except for standard keyboard and mouse (if normally used).
    If those things do not help, what version of Windows do you use?

  • TS1538 my ipod connects to the computer but doesnt show on itunes and it wont synk

    my ipod froze so i reset it now itunes dont read my ipod but it shows its connected to the pc please help

    Yep add me to that list too, and I have tried the menu and select button on the ipod all that happens is the contrast goes very faint, tried the combo thing and it tells me it can't be installed on this computer, tried the 5 R's on the ipod frequent question page, all do nothing, totally un impressed with Apple for the first time, never had any problems but version 8 of itunes really needs bugging out before it was released, if anyone has any other ideas please do add them as I have just bought a whole load of music which is sat on my library and cant move to ipod...oh and I have also tried the create a new account and see if that works, well I could see the ipod but couldnt transfer the contents back to itunes - sooooooo unhappy can't do apple care as classic ipod is way past 2 years

  • Ipod is recognised under my computer but wont work in itunes,

    My ipod worked fine on my old computer i dont think i had the most recent itunes but everything was working fine i had windows XP. Now i have a new laptop with windows 7 and my ipod wont work in itunes, i have uninstalled and reinstalled itunes 9 and even tried itunes 8 but nothing seemed to help the situation, i know its not the cable as it shows under my computer, i have taken all my music off the ipod because it asked to reformat it i have tried that twice, i get the message your ipod needs to be reformatted for windows i click ok and it opens itunes but nothing happens, iv downloaded the 64 bit itunes as it doesnt like the 32 bit one. Iv ran a diagnostic test on my ipod but cant get past the firewire detect and usb detect maybe this is because i dont have itunes installed at the moment, any suggestions please?

    I had the same problem with my iPod classic. I got a new laptop that has windows 7 and downloaded itunes 9. As soon as itunes 9 was downloaded my ipod would not be recognised anymore. I tried everything like reformatting etc and nothing was helping. What I did was downloaded itunes 7 and my ipod was then recognised. Your problem may be that your software on your ipod is not up to date enough to run on itunes 9 (that was the problem with mine) and may also not be up to date enough to run on itunes 8. Try itunes 7 (or if that doesn't work even itunes 6) then once your ipod is recognised go to the summary page on your ipod and update your software to the current version. Once i did this my ipod was recognised on itunes 9 when i plugged it in and worked perfectly. Hope this helps!

  • My ipod touch charges when connected to computer but doesnt show in iTunes or My Computer? Please Help

    My ipod touch 4th generation was just working fine. now it wont show up in itunes or computer. i have literally tried everything known to man. i unistalled then reinstalled itunes, i tried each USB port on my laptop, i restored my ipod to its original settings, i tried 2 different cords and each time nothing changed. my ipod charges when its connected to itunes so i have no idea what it could be. somebody please help.

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My ipod shows up in my computer but is not recognized by itunes

    I have an Ipod touch 5th generation and I seem to be having problems with it not being recognized in Itunes.  When i connect my ipod to my computer it automatically opens my computer(file explorer) on Windows 8. But, when i open Itunes it does not realize an ipod is connected. I have restarted my computer, uninstalled and reinstalled itunes, have restarted apple mobile device, and run diagnostics and troubleshooting(didn't work because it couldnt recognize my ipod touch) and still none have fixed my issue.  It worked before windows 8 but now it is not working. Please Help!

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause (after you do the above)
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch connects to the computer but is not recognized by itunes?! aghh

    I connected my Ipod touch to the computer with 3 different USB leads, tried 3 different holes and it wont be recognised by itunes!? i restarted my ipod but i don't know what to do !! The computer recognises my ipod because it asks me if i want to import my pictures and says that it is charging. Please help!!

    Help here..
    iOS: Device not recognized in iTunes for Windows
    Powering Apple and third party peripherals through USB

  • My Ipod Touch Gen 5 will not show up in Itunes but it shows up under "My Computer" help!

    I have a new Ipod touch gen 5. It shows up under my computer but not under devices in the side bar like it should with Itunes 11. I'm running the latest firmware for my new Itouch and the latest Itunes. I hope I don't have to uninstall my itunes as I have ALOT of music on it. I dont wanna lose it all. I'm running windows 8 and followed the tutorial to a "T" to try to fix the problem but nothing worked. I did everything except the last step. Even checking my Computer for Updates (Itunes will not run if updates to my PC are needed). Help Please!

    Here is the Diagnostic Report. I don't understand it very well.
    Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
    Hewlett-Packard HP 2000 Notebook PC
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 008BBCB0094EF9B0
    Current user is not an administrator.
    The current local date and time is 2013-04-04 22:41:18.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {2CAAFB10-5680-46C7-8613-2EDADF28585D}
    Description:          Microsoft Hosted Network Virtual Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {5CE73756-BD5A-4D93-9DF9-A9316C4A6ED7}
    Description:          Microsoft Wi-Fi Direct Virtual Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {4CDB268D-46F1-4C51-AAC1-A9F6B76B50F2}
    Description:          Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    IP Address:          192.168.1.125
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Thu Apr 04 21:42:42 2013
    Lease Expires:          Fri Apr 05 21:42:42 2013
    DNS Servers:          209.18.47.61
                        209.18.47.62
                        192.168.1.1
    Adapter Name:          {406A6EC4-A42A-4564-810E-0501F8EED96A}
    Description:          Realtek PCIe FE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          No
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-04-04 22:24:30.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    E: hp DVD A  DS8A8SH, Rev KH62
    Drive is empty.
    The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: hp DVD A  DS8A8SH on CDR media at speed 10X.
    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    No Universal Serial Bus Controller found.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod shuffle (4th Generation) running firmware version 1.0.1
    Serial Number:          CC4H77LFDFDP
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

  • My I-pod shows up on my computer but is not recognized under devices in I-Tunes, any suggestions?

    My I-pod shows up on my computer but is not recognized under devices in I-Tunes, any suggestions?

    Hey corky60,
    I'd go ahead and give the following troubleshooting steps a shot:
    1. Try the iPod troubleshooting assistant:
    2. Restart the iPod Service
    3. Restart the Apple Mobile Device Service
    4. Empty your Temp directory and restart
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Change your iPod's drive letter
    7. Remove and reinstall iTunes
    8. Disable conflicting System Services and Startup Items
    9. Update, Reconfigure, Disable, or Remove Security Software
    10. Deleting damaged or incorrect registry keys
    You can read more about each step in detail in this article:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    I'd start at the top and work through the steps until iTunes recognizes your iPod nano.
    Take care,
    David

  • All it shows is to plug into itunes but when i plug it into my computer it doesnt show up?

    i was able to restore it but now all it shows is to plug into itunes but when i plug it into my computer it doesnt show up? and it doesnt come up under my computer as a hard drive either.

    Try again to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
    If still not recognized in iTunes, try the tips mentioned in this article:
    iOS: Device not recognized in iTunes for Windows

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

  • 5th gen ipod shows up in my computer but not itunes

    my 30gb 5th gen ipod shows up in my computer but not in itunes. ive seen the stuff about this but im positive the problem is with the ipod and not my computer.
    i run several other ipod through my computer with no trouble and i had my freind try to run it on his with no luck.
    any help would be greatly appreciated.

    One possible reason...
    iPod shows up in Windows but not in iTunes
    http://docs.info.apple.com/article.html?artnum=93716
    Patrick

  • IPod Classic shows up in My Computer, but not in iTunes

    My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.

    Hey there april_lee!
    I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT201302 When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. Help?

    I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?

    See Corrupt iPod classic.
    tt2

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