IPod Shuffle (1st Generation) NEW ERROR: recognize and charging problems

I'm tired. I'm quite tired.
I struggled for a month to resolve the 1418 error (My previous posts had thousand of views, until Apple removed them...).Finally Apple gave us the iPod Shuffle reset utility, which worked fine... My iPod Shuffle resurrected.
But now it's dead again, like many other users:
1)When I attach the iPod Shuffle to any PC, or to the wall charger, or to whatever, it's not recognized. Tried all
2)It still plays music
Apple, what's going on? I think you are swimming in the dark...
Sony Vaio FS315H   Windows XP  

Here another one.
1st gen iPod Shuffle, stopped working after update to iTunes 7.0.x, which was basically forced to my system.
Every time I plugged my iPod in, it said: "Do you wanna update? Latest version? Get along? Do not think you can do without this update?".
I eventually agreed to upgrade my software, since it 'would update my iPod to the latest firmware'.
Well, it did not.
It killed my iPod Shuffle.
I see you have the same thing here.
So, what's the procedure to get a working one in exchange?
Since this is Apple's fault, I expect there to be a procedure for it?
iPod Shuffle 1st gen.

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