IPod Shuffle 2 no longer updating playlist play count and last played date

I use my shuffle 2 in the gym. When I'm done working out I sync and the most recently played songs are rotated off using a smart play list. This is no longer working. I reset the shuffle 2, I've forced sync and auto filled many times. My latest workout it still lists all the songs I just listened to in the order I listened to them and has their last played date as many months ago.
This seems to be affecting my other iPod too, but it is tougher to diagnose. I signed up to iTunes Match and after several days that is still running but I noticed this problem long before iTunes Match became available in Canada. Both my iPod Shuffle and iTunes are up to date but my music is on an older but upgraded Mac. It has a G4 so no Lion upgrade, I just checked it is 10.5.8

All my tracks should be MP3s or AAC. I ripped them myselfs with iTunes. I may have bought some songs directly off of record labels or some other online music store, but I own my music legally whether I bought it on CD or got given it by magazines or record labels.
I went to the gym today. I set the shuffle to random. Some songs were synched back to iTunes but they weren't the songs I listened to, at least not all of them. Some of them may have been the songs I listened to last workout, at least one or two of the songs updated I did listen to today.
I listened to some other songs last night on my main Mac so it is easy to determine which songs iTunes updated this morning.
I haven't had much time to play with Match. It is still updating and uploading, it has 6000 songs to go. That means in a half month of trying it has managed to find and/or upload a little over 1000 songs actually close to 2000 now. It is something, but it isn't the service I was sold. All my songs and playlists were supposed to be available in the cloud. That hasn't happened and in the case of my smart playlists will never happen.
I'll read you link, but I wrote a blog posting how I was disappointed with the service so far.
Thanks!

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Play counts and "Last Played" not updating on short songs?

It looks like a lot of people have had trouble with play counts not updating with crossfade turned on. I've never used crossfade, so this doesn't bother me. However, I do have a plethora of very short tracks in my library (owing to there being many video game soundtracks with short fanfares as tracks), and I've noticed that when playing any song that's 10 seconds or less, it will show up in the "History" tab of "Up Next", but "Plays" and "Last Played" remain the same. Any other song in my library, whether it's 11 seconds long like "Got a Star Piece (part 1)" from "Super Mario RPG" by Yoko Shimomura or 11 minutes long like "I Am" from "As the World Bleeds" by Theocracy, will update its play count properly when played. Why is 10 seconds enough time to play a song and add it to my history, but not enough time to update when I last played it and make it appear in the smart playlist of recently played songs? Is iTunes 11 so obsessed with 11 that if a song isn't 11 seconds long, it doesn't consider it to be worth tracking?

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

ITunes Play Count and Last Played not updating?

Hi All,
I have an IPOD shuffle 1GB 2nd gen, I'm using the latest ITunes 7.7.1.11, I have Windows XP SP3 intalled. On Aug 14th for some reason that was the last time ITunes Play Count and Last Played columns updated in ITunes. I listen to and recharge my shuffle everyday. When I hook my IPOD to the base it is recognized and ITunes opens and says it's syncing, then after about 30 seconds it says sync is complete, ok to disconnect, the flashing orange light goes green & everything seems correct except those 2 columns don't get updated, does anyone know how to make ITunes start updating that information again?
Thanks for any advice,
Steve

Hi Paul,
Just downloaded and installed iTunes 8.0. I played a few songs on my shuffle and synced it again, the problem remains the same, the last played & play count do not change. I wonder what happened on Aug 14th because thats the last time it worked.
Thank you again,
Steve

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I am having the EXACT same problem with my Ipod! I still have yet to figure out how to fix it, but my brother (who knows everything about ipods), has yet to figure out what is making this happen.

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I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Play counts and last played not registered

When syncing my iPod after the past few days, I was worried when last.fm (music listening tracker for those who don't know it) told me I had no plays to sync with their server. Usually, this means that there was a handshake error with iTunes but I always double check. So I did.
When I looked, all the music from the past few days had no sign that I listened to it at all. No change in play counts, and last played match when I last listened to them on my computer (for many it's never). This is a syncing iPod that works by playlists, which prior to now had no problem syncing play counts at all but only gained this issue recently, with no changes to my settings at all since the last time this was done successfully.
Troubleshooting?

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Importing music library removes "play count" and "last played" information

I recently updated my music drive and had to edit the iTunes Music Library XML file to reflect this. However, I've tried several times to import the edited file and each time iTunes throws out the "play count" and "last played" fields for each track. Not only that, it rewrites the entire XML file without them.
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Updating all the songs is impossible,
But you want to update the same songs over and over?
i have more than 30gb on my pc, and also i dont like carrying some unnessesary song with me all the time.
So don't put all the songs on your iPod.
Just put the ones you want. You can select to auto update only selected playlists.
Taggs on my computer and ipod are different because it's more useful this way..
That way if you have to reload the songs, you have to "update" everything again.
I don't understand how it's "more useful". It's certainly not more convenient.
Since you are already in iTunes, why not make it simple and update everything only one time?
I mean, you can do it any way you want but is is so much easier to do it only one time.
The iPod/iTunes were designed for simple and ease of use. You shouldn't have constantly put a bunch of work into just maintaining everything.

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HI, I recently moved my library off my macbook and onto an external drive to save space. Somehow I lost all my ratings, play count and last played info. My Ipod still shows the ratings, however. Is there any way I can get itunes to import the information off my ipod? Thanks for any advice.

Can you put things back the way they were before you moved them to the external? If you can, then you can easily move it to the external by copying the entire iTunes folder to the external and opening from the new location using these instructions...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
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Play Count and Last Played not updating from iPod in iTunes

I've had this problem with 2 of my iPods over 2 different computers, and I have no idea what is causing it.
For some reason, sometimes when I have finished listening to my iPod for the day and then go in to plug it and sync it with iTunes, none of the Play Count or Last Played updates from the iPod. But sometimes it DOES update, which is what frustrates me, as I cannot seem to pinpoint the problem.
These are my specs at the moment:
iPod: Fifth-gen 30GB video
iTunes: 7.0 (also had this issue with 6.x and 4.x before this)
Computer: P4 3.0GHz dual-core, 1GB RAM, WinXP Pro, USB 2.0 ports (also experienced this exact problem with Firewire ports).
I always have iTunes set to automatically sync with the iPod. I have also gone through the 5 suggested steps (including restoring the iPod, restarting the computer and trying out other ports) on several occasions already.
I also had this exact same problem with my old computer and old iPod, the specs which were as follows:
iPod: Third-gen 20GB
Computer: P3 450MHz, 384MB RAM, WinXP Pro, USB 2.0 and Firewire ports.
Has anyone experienced this particular issue before? If so, is there a solution to this issue? It has been bugging me for a while now, and I don't know what other action to take. Thanks heaps in advance!
P4 dual-core 3.0GHz Windows XP Pro 1GB RAM, iTunes 7, USB2.0

hi ozfrog80! sorry, my english is poor...i´ve got a similar problem with a 30gb-video-ipod at mac mini (g5).i just updated itunes 7 at saturday and it ran for 2 days without a problem. okay, some playlists seemed strange, but no problems with the sound (see other topics).
i updated the ipod-software to the latest software-version on saturday too.
while "connection" of ipod/itunes the sync.-symbol never dissappeared. but no new data was transmitted.
yesterday, the ipod froze while running and had to be resetted. result: now the connection to itunes fails because "itunes doesn´t react".
the ipod is "empty" now.
i re-installed both quicktime and itunes (as considered in other topics) but that didn´t solve the problem.
funny: itunes runs without a problem but won´t connect to ipod.
i don´t know what the problem is.....i´m waiting for an update....thanx and good luck from mainz/germany.

First Generation Ipod Shuffle: Play count and Last Played date

I have a 1st Gen Ipod shuffle that works great in all other respects but it doesn't track the number of "plays" or the "last play" dates. Which means I can't use the "Smart Playlists" Itunes feature to be sure that the music on it stay fresh, non-repetitive. Another problem is if I listen to a podcast on the Ipod Shuffle then in Itunes the podcast appears as though it has never played before. This gets confusing as I listen to a number of podcasts.
I have tried resetting and restoring the Ipod shuffle. Is there anything I can do to it to make it track the number of plays or last played dates?

All my tracks should be MP3s or AAC. I ripped them myselfs with iTunes. I may have bought some songs directly off of record labels or some other online music store, but I own my music legally whether I bought it on CD or got given it by magazines or record labels.
I went to the gym today. I set the shuffle to random. Some songs were synched back to iTunes but they weren't the songs I listened to, at least not all of them. Some of them may have been the songs I listened to last workout, at least one or two of the songs updated I did listen to today.
I listened to some other songs last night on my main Mac so it is easy to determine which songs iTunes updated this morning.
I haven't had much time to play with Match. It is still updating and uploading, it has 6000 songs to go. That means in a half month of trying it has managed to find and/or upload a little over 1000 songs actually close to 2000 now. It is something, but it isn't the service I was sold. All my songs and playlists were supposed to be available in the cloud. That hasn't happened and in the case of my smart playlists will never happen.
I'll read you link, but I wrote a blog posting how I was disappointed with the service so far.
Thanks!

Where is play count and watched/unwatched data stored?

Where is play count and watched/unwatched data stored?
Is it on file or somewhere else?

I don't know where play count is stored, but, when using list view for songs
Go to menue toolbar item 'View' - on the drop down list that appears choose 'View Options...'
In the window that opens up check the box next to Play Count
now iTunes will keep track of how many times you play each song.
But, if you follow the same menue path while movies are in list view mode, the play count option does not appear to exist for movies, although date last played is an option.
If you don't check the box in view options, I don't think iTunes will keep track of song play count. The only data from past use of any individual item iTunes can show is probably limited to that items' metadata that you can see using the 'get info' option for any selected item.

IPod Shuffle has stopped updating play count

Since the 6.02 update (or possibly the OS 10.4.4 update), my iPod Shuffle has had no problems playing anything I throw at it, but after going through a podcast or a group of songs, no play count is updated in iTunes when I plug it in.
I tried clearing the playlist and adding a bunch of songs under one minute so that I could look at a group. No dice.
I tried restoring the iPod software. No dice.
Any advice?

I, too, have had this same problem since the 6.0.2 update. The frustrating thing is, it does it intermittently. I'd say every other time I plug the shuffle in, it will update the counts and last played fields.
I load up my shuffle for work every day from a playlist of tunes that I haven't listened to in x amount of time. Lets me hear music that I might forget I had and makes it more like a radio station. I can no longer rely on being able to do this. I got the shuffle for this very purpose. Why can it no longer do what it once did perfectly well?
Any ideas on whether Apple still wants to support this product enough to do another update?

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist.

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist. But it still tracking plays from my iPhone and syncing them.
I've tried to repair it with setup file. Nothing's changed.
Can you help me with that?
NOTE: Now I tried disabling the crossfade feature and it worked, started to count again. But I like crossfade, I don't want to keep it off.

I think I got this figured out. The playcount does update, but not how the previous iPod models update their playcount. Instead of immediately updating the playcount right after you finish the song like the older iPod models, iPod Touch keeps the updates in memory. The next time you connect to iTunes it'll sync those playcounts in memory to the actual songs itself, effectively updating the playcount of the songs only after connecting to iTunes. I have set my syncing manually. That's why after connecting to iTunes, my playcounts are updated. BUT it doesn't solve the mystery of my Smart Playlist. Even though in iTunes, the correct songs are listed, in the iPod Touch, it shows the old playlist.
Don't you just hate that? It was working fine before on non-iPod touch models. Now we have to live with this new bug. I just hope when they release software 2.0 it fixes these bugs and that they *give it for free!* People shouldn't be charged on something they should have gotten as a support!

IPod touch no longer synching playlists

Hi,
A couple of days ago, my iPod Touch no longer syncs playlists. I have a couple of playlists with a few hundred songs. The playlist shows up on the iPod in the playlist menu, but if you go into the playlist, it only shows 2 or 3 songs. But if you go under songs, all the songs are there.
Steps I've taken to fix this:
1. Reset iPod. No change.
2. Deleted and created a bunch of entirely new playlists, error still occurs.
3. Restored iPod to factory settings. No change.
4. Uninstalled iTunes and reinstalled. No change.
Has anyone seen this before? It's very annoying. I'm stuck listening to all my songs on shuffle, even if I just wanted to listen to a select few I put in the playlist.

Auto-synching.
The playlist is a Smart Playlist, created with the following rule:
"name" "starts with" and then the letter, which I change daily.
Options checked are:
Limit to 10gb selected by random
Match Only Checked Items
Live Updating
Again, when I sync, all the songs make it over, but the playlist is empty or only contains a couple of songs. This only seems to happen with Smart Playlists. If I select all the songs in the smart playlist, then create a new playlist based on the selection, this will sync properly.

Can I get my music collection (play counts and playlists inc.) from my iPad to my PC?

I had a problem with iTunes where I couldn't add songs to the library because I didn't have sufficient permissions to edit my iTunes library (even though I did). After a few days of tweaking administrator permissions and the like, I got really annoyed and tried re-installing iTunes to see if it would make it go away. Whilst the iTunes64Setup.exe file was downloading, I was fiddling with the .itl and .xml files in my iTunes folder and when I re-installed iTunes I had lost all my play counts and playlists. When iTunes opened, I assumed it must have overwritten the two files because when I looked at them in Windows Explorer they were both a lot smaller in size.
Obviously, I didn't sync my iPad or iPhone after this had happened, so I still have the playlists and play counts stored on them. Is there any way I can:
a) Recover a previous version of the .xml and .itl files on my laptop and use them to restore my plays?
or
b) Use iTunes Match to restore them onto my laptop?
I'm not sure about b). When you subscribe to Match, does it analyze your current library and then save it to the Cloud so you can redownload it?
I'm going to buy the new iPhone when it is released in the next couple of months so I'm willing to jailbreak my iPhone 4 if need be.
Thanks for any help.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Or see Recover your iTunes library from your iPod or iOS device.
tt2

IPod Shuffle 2 no longer updating playlist play count and last played date

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