IPod Shuffle 2nd + external drive

Hi,
I've experienced a problem with connecting ipod to computer while using external hdd. First time it occured when i had my iAudio X5L (with Toshiba 30GB hdd) connected to a computer. Second time when i had my Toshiba 500GB external hdd drive connected. At the moment i plugged ipod in, drive became unavailable and ipod wasnt properly recognised. When i dont have any other drive connected to computer, everything works fine.Any help?

Help! I have exactly the same problem. Recently purchased an ipod shuffle 2nd gen but cannot get it to work.
I have more music files than my computer's internal hard drive has space for so have been using a USB external drive for more than a year with no problems with my 60GB ipod photo. When I plug in the shuffle and try to transfer songs however the hard drive shuts down and no files are copied. I have tried updating ipod and itunes software and resetting, then changing drive letters (external drive now Z:) and switching ports but none of this works.
So far I have been very pleased with ipod / itunes. Hope this issue won't end up changing my opinion.

Similar Messages

  • IPod Shuffle (2nd Gen) not charging, just blinks orange once.

    Hi,
    I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
    When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
    I used USB 2.0 port back of my computer.
    Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
    Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
    Any suggestions?

    If you do
    Apple Menu -> About This Mac -> More Info -> System Report
    to run System Information (or System Profiler), does the "iPod" appear as a connected device under
    Hardware -> USB
    Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
    Have you tried connecting something else to that USB port, to confirm it is working properly?  Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
    Two other related tests...  Create a new user account in System Preferences Users & Groups pane.  The new user account can be Standard or Admin.  Log out and log in to the new user account (do not use Fast User Switching).  In the new user account, run iTunes and connect the shuffle.
    And the other test.  Start up in Safe Mode
    http://support.apple.com/kb/ht1564
    Connect the shuffle while started up in safe mode, to see if it appears anywhere.  These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

  • TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

    Hello!
    I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
    I could really use some help solving this.
    I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
    Help a brother out, will you???

    Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
    It was for an IPOD so you can see those details in the link.
    Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
    - Turn off computer.
    - Plug Shuffle into usb.
    - Then you must reset your shuffle
    To reset iPod shuffle:
    Disconnect iPod shuffle from the computer (if connected).
    Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
    Disconnect iPod shuffle from the computer (if connected).
    Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
    - Start computer and it should install the usb driver for the ipod automatically.
    - Your i pod will say do not unplug so don't. then open itunes and it will be there.
    I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
    Just remember to not only eject ipod from itunes but stop usb.
    Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
    Stop it and select "apple ipod".

  • Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

    Hi All,
    I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle  (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
    at the same time, the same ipod i can connect and use at windows XP computer.
    is anyone there to help me out.
    Thanks in advance.
    Regards
    Rahul

    Unfortunately, I use a Mac; I'm not a day-to-day Windows user...  When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot.  When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device.  Whether it is recognized as an iPod or not, it should appear as a device.  If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle.  If it does (appear in Windows), that's good news.  You may be able to trouble-shoot and fix the problem, using this document
    iPod: Appears in Windows but not in iTunes - Apple Support
    I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows.  In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub."  If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
    Here are two other things you can try. 
    (1) You said the shuffle still works with your older PC.  Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes).  There is a checkbox for Enable disk use.  Check that box and Apply.  With this setting enabled, the shuffle acts like a USB flash drive (to Windows).  Maybe that will let Windows see it, and then iTunes will also see it (as an iPod).  NOTE:  When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
    (2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle.  This will erase the iPod, reinstall its software, and set it to default settings.
    Restoring iPod to factory settings - Apple Support
    It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine).  After doing the Restore on the older PC, connect it to the laptop.

  • IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

    Ok, warning this is going to be a little long...
    The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
    System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
    Attempted solutions that have NOT worked:
    1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
    2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
    3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
    4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
    *weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
    At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
    if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
    any help with this is much appreciated!!!
    Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

    Ok here it is, my final post on thoughts on this issue...
    Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
    I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
    On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
    On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
    I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
    So I feel pretty stuck right now...
    I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
    ***** to be me. Anyone else come to same conclusion?
    If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
    Mac OS X (10.4.9)

  • Ipod shuffle (2nd gen.) not recognized by my powerbook (g4)

    My new iPod shuffle (2nd gen.) not recognized by my powerbook (g4). Get error message "The disk you inserted was not readable by this computer". It works just fine with my iMac (g4). If iTunes is open the shuffle is just not recognized. Have tried my shuffle on a friend's PowerBook (Intel based) and it works fine. His new shuffle behaves exactly like mine on my powerbook. All other uses with USB ports appear fine - flash drives etc. I did initialize a new flash drive with 128 bit encryption before the 1st attempt to initialize my new shuffle.
    Help! Thanks

    Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

  • Does the iPod Shuffle (2nd Gen) need to be fully charged...

    Does the iPod Shuffle (2nd gen) need to be fully charged (green light) to appear in my iTunes. I just bought one on eBay... not sure if it works. It's plugged into the USB port and the light is orange (solid, not blinking).
    Should I expect it to turn green before it will show up as a Device in my iTunes?

    So, the issue on this one was that I was not plugged directly into my computer - I was using a usb hub. Once I removed the hub and put the ipod shuffle (2nd G) directly into my hard drive it opened up iTunes and I was able to synch. It never did show a green light, until I unplugged it and put the ear buds in, turned on the "on" switch and there was a green light. I hope this helps someone else.

  • IPod Shuffle (2nd Geneation)

    Hello all,
    I have this old iPod Shuffle (2nd Geneation), it's working fine playing song but I can only charge it using a wall outlet with my iPhone charger.
    The big problem is that I cannot connect in any of my computers, my MacBook and a crappy Windows PC I have. I cannot change my songs.
    In the Mac, after I connect it quickly blink a green light and after that a orange one, after that nothing. The Mac do not recognize it at all nor the iTunes.
    Not always, but sometimes a warning message pops up saying that the device is drawing to much power and is turning of for safety.
    I have no idea what's wrong.
    In the PC, happens the something with the lights but it keep doing the noise of recognizing something but it actually doesn't.
    I did lots of research in the web about this, I tried many things such as, reboot the iPod, re-install the iTunes, change the cable, change the USB port. I would restore it if I could connect to the computer, I installed the software but the restore button is not available.
    any thoughts?
    Please help me.
    king regards,

    Since it's a 2nd gen shuffle (also for 1st gen), you can try using the iPod Reset Utility.
    http://support.apple.com/kb/HT1238
    It's only for those two shuffle models, and if you use a Mac or Windows XP (or earlier).  It does something like a Restore in iTunes, but works in situations when there is no hardware problem, but iTunes does not recognize it for some reason.
    However, I think the problem may be the connection point (the dual-purpose headphones jack), or possiby the cable.  It has different connection points for power and for data.  So, it can still charge while not working properly as a data connection.
    The three parts of the connection are the shuffle itself, the USB port on computer, and the docking cable.  The cable needs to be the one that came with that shuffle model, with a mini-dock at the iPod end.  The one for 3rd or 4th gen shuffle will not work, because the connector is different (I don't think it will even charge).  You can get third-party replacements, but make sure it is described as being for the 2nd gen shuffle.
    I'm sure you've ruled out the USB port on computer being bad by trying something else on the port, preferably something similar to a shuffle, such as a USB flash drive.  If you can rule out the docking cable, by trying that cable with another shuffle, or by trying a different cable that is known to work, then the problem is likely to be the shuffle's connection point.

  • PowerBook won't recognize iPod Shuffle 2nd Gen, PC will

    Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
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    -- The 5 R's
    -- rolling back to iTunes 6 on Mac
    -- iPod Reset Utility on the PowerBook (Mac doesn't recognize it so that's a dead end)
    -- Restoring the iPod on the PC via iTunes
    -- iPod Reset Utility on the PC
    -- formatting the iPod as a drive on the PC
    -- running Yamipod on both Mac and PC (admittedly, that was desperate)
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    If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
    Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
    "Not recognized by OS X or Windows XP -- charges and plays fine, though"
    http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
    "Shuffle not recognized by itunes after a couple charges"
    http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
    "constantly blinking orange light; no longer recognized by computer"
    http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
    It's a common problem, Apple knows, Apple doesn't care, so, if you can, send it back or, better yet, throw it away and save yourself future headaches.

  • I have been storing my Aperture and IMovie Libraries on an external hard drive that recently died.  Fortunately I've been using Time Machine to back up to a 2nd external drive.  How do I restore my libraries to a new external hard drive?

    I have been storing my Aperture and IMovie Libraries on an external hard drive that recently died.  Fortunately I've been using Time Machine to back up to a 2nd external drive.  How do I restore my libraries to a new external hard drive?

    This is a tricky one.
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  • IPod shuffle(2nd gen) is not recognised by Windows XP

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    Hello,
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    http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
    Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

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    Hi SultanAshraf,
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    iPod shuffle (2nd generation) Troubleshooting Assistant
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