Ipod shuffle 2nd gen. can't reset on ox 10.8.5

I just wanted to update the songs on my old ipod shuffle 2nd generation on ox 10.8.5 states that it does not recognize unit and I can't do a reset. need help thank you Mac application

Hello, Bilden
Here is a troubleshooting article that I would recommend going though to possible resolve this issue.
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Cheers,
Jason H.

Similar Messages

Ipod Shuffle (2nd gen) can't connect to itunes

Hi guys,
I've just connected my ipod shuffle 2nd generation again (after a long time), but itunes gives an message that it can't read the ipod and suggests the restore utility.
So, I tried that, but it gives the following error:
ERROR
An error has occurred while restoring the iPod.
(had to translate it since it was in dutch, so excuse me for little differences)
I've reset it the usual way (off for 5sec) and tried to update itunes but it's up to date.
I'm running a macbook pro mid 2010 with mavericks.
My other ipod shuffle does restore but when getting it off the power source it won't go on so I suspect the battery's dead. (same model)
Nothing to do about that one, is it?
Thanks in advance!

Oh, it gives the green - orange - orange status light. The other one doesn't turn at all without power.
iPod shuffle (2nd generation): Understanding status light behavior

I have iPod shuffle 2nd gen. 1GB, how can I autofill it with more than 70 songs?

I have iPod shuffle 2nd gen. 1GB, how can I autofill it with more than 70 songs, when I used to be able to get more than l20+ songs?

Is your shuffle full after the Autofill? Does the playlist you selected as the source have more than 70 songs?
My 2nd gen 1GB shuffle currently has 140 songs on it, almost 100% full using Autofill. The number of songs depends on two factors. One is the average length of the songs. Longer songs take more space. A 20-minute symphony takes more space than a 4-minute pop song. The other key factor is the bit rate used for compression.
All of my songs are compressed using the AAC encoder at 256 kbps, which is Apple's current standard and the setting used for downloads from the iTunes Store. The same songs compressed at 128 kbps AAC takes up half the space. 320 kbps MP3 would use more space per song. If a lossless format, such as Apple Lossless or AIFF is used to encode, the sound quality is the best possibe, but the file size per song is MUCH higher.
If you think there is problem on the shuffle, you can try doing a Restore in iTunes. The Restore button is on the shuffle's Settings tab. This will erase the shuffle, re-install its software, and set it to default settings. If there is data corruption on the shuffle's storage that is causing this problem, a Restore should fix it.

How can i install music to my ipod shuffle 2nd gen with itunes 11

how can i install music to my ipod shuffle 2nd gen with itunes 11

Hi kubphil10,
Here is an article with a few different ways to sync music to your iPod shuffle:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Cheers!
- Ari

IPod Shuffle 2nd Gen overrides my playlist order

Goal: copy 8 (or whatever number) podcasts onto my iPod Shuffle 2nd Gen (silver, 1 Gig), in a specific order.
What actually happens: everything looks good, but when I eject the iPod and listen to the tracks, or when I reconnect the iPod, the tracks have been rearranged into a different specific order (it seems to be "album order" - that is, when I click on the Album Order column, the sort doesn't change).
The iPod's shuffle button is not in shuffle mode, nor is the shuffle button in iTunes. I've completely Reset the iPod using the latest update of iPod reset utility. I've tried copying songs onto the pod one at a time, or a whole bunch at a time, or using Autofill. With each method, I am able to copy all of the tracks onto the iPod, and have them show up in the right order. Inevitably, when I listen to them, or reconnect the iPod, they're back in the same wrong order that the iPod seems to prefer.
Any ideas?
Thanks,
Rob Strong

Ok, my update: I figured out how to name every podcast in the Sort Name field, as suggested. I was able to enter numbers in each field. Problem #1: I numbered them 1-49 (49 podcasts). But, the field sorts all the 1s, then all the 2s, etc. So, I had to renumber 1-19 as 1-10, then 101, 102, etc. That solved that problem. In future, I will try 01, 02, etc.
And so, in my podcast playlist, they were organized in the order I wanted them, sorted on the Sort Name column by my numbers. Good. Then I tranferred them to the iPod. I also have music on the iPod, so the podcasts all appeared at the end of my list - #72 and on. I like putting them at the top of the list, so I know where they are and can find them, I dragged the whole 49 up to the top of the list. Everything looked fine.
But, just as Robert reports and as I have experienced over and over again, when I went to listen to the iPod, THE ORDER WAS REJIGGED AGAIN, according to whatever order it is that the iPod likes! (But only the podcasts were re-ordered, within themselves; the music files still started after podcast #49.)
Can anyone help?

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

Ipod shuffle 2nd gen won't play with headphones

need help fixing my lil girl's ipod shuffle 2nd gen.
seems to charge just fine. i can see the acct on the itunes page. green light there after charging on dock.
after removed from dock & plug in headphones....no light, no music
i have reset, restored & downloaded updates....nothing is getting this ipod to turn on - off the dock.
help?!? thank u.

frankly speaking....no one got ur question..
anyways u can have ur ipod checked in any store.. try there first

IPod Shuffle (2nd Gen) - All Appears Well, but No Music Plays through Buds

I recently purchased yet another iPod Shuffle (2nd Gen), after frying the 1st one. This one synched and played well for about a month. Recently during a run it stopped playing. I assumed it needed to be charged. I fully charged. iTunes recognizes it - and displayed all my music. However, it still wouldn't play any music through the ear buds. I tried the reset (toggle on / off hold) - didn't work. I put it back on iTunes and reset it back to factory settings, reloaded it with music, iTunes still recognizes it, yet still won't play. It appears to be functioning properly - except for the "playing of music" part. iTunes recognizes it, the music is displayed in iTunes. When I turn the shuffle on the light glows green, then goes out. When I push the volume up or down - the green light blinks once for each push. When I push the skip forward or back button the green light blinks once for each push. No orange lights anywhere. But no music plays. Please help!!

Just thought I'd post to say that I'm having the same problem.
Everything appears to be normal with my shuffle: iPod syncs, all the lights are doing what they're supposed to be doing, I can see the music I put on the shuffle.
I too went back to factory settings, reloaded tunes, etc. etc. I have also checked both the earbuds I'm using (they work) and tried the shuffle with other earbuds (earbuds I tested elsewhere and which also work)... no sound.
Is it possibly related to the recent iTunes software update 8.0.2 (20)? I ran it on Friday and things were fine on my shuffle immediately after. But the next time I tried to use it -- no sound.
That update is the only change I can think of that my shuffle experienced proximate to the problem.

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
Any suggestions?

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

Hello,
I have an iPod Shuffle 2nd Gen since a long time and it always worked perfectly. But now it has stopped working well. It has music stored inside and it plays it, it evencharges from the pc, but doesn't sync in iTunes, nor it shows up on Desktop. On iTunes the message in Italian says idt couldn't be identified and to reconnect the iPod and retry. I tried the Reset Utility but it says my iPod isn' supported even if it is a 2nd Gen iPod. The only positive thing is it shows up on System Profiler.
I tried also turning off the iPod for 5 seconds and turning it again on, but the issue is still there.
Have you got any suggestions?
Thankyou

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

Ipod shuffle 2nd gen not getting detected in windows 7 64bit

i got an apple ipod shuffle 2nd gen and it is not getting connected in windows 7 64bit,but it perfectly works in windows 7 32bit,what to do.tried installiny itunes,reset etc.

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

PowerBook won't recognize iPod Shuffle 2nd Gen, PC will

Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
After a whopping two weeks of use, my iPod stopped being recognized by my PowerBook. Not in iTunes, not in System Profiler, not in UNIX (etc etc). However, it is still being recognized by an old PC laptop I have that runs Windows 2000. So far I've tried the following:
-- The 5 R's
-- rolling back to iTunes 6 on Mac
-- iPod Reset Utility on the PowerBook (Mac doesn't recognize it so that's a dead end)
-- Restoring the iPod on the PC via iTunes
-- iPod Reset Utility on the PC
-- formatting the iPod as a drive on the PC
-- running Yamipod on both Mac and PC (admittedly, that was desperate)
Nothing, absolutely nothing, got the Mac to recognize the iPod. At this point, I've already used my one phone call with Apple Support (owning an iPod is kinda like being in jail!) and, even though it's under warranty, since I'm in the middle of nowhere in Mexico, getting the iPod back to Apple will cost me, oh, about the cost of a new iPod Shuffle!

If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
"Not recognized by OS X or Windows XP -- charges and plays fine, though"
http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
"Shuffle not recognized by itunes after a couple charges"
http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
"constantly blinking orange light; no longer recognized by computer"
http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
It's a common problem, Apple knows, Apple doesn't care, so, if you can, send it back or, better yet, throw it away and save yourself future headaches.

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

A 2nd gen shuffle is about six year old at this point. The likely cause is a battery that is worn out, with greatly reduced capacity or inability to hold a charge. The initial green light shows a good charge. The red light means the battery is drained.
Since the shuffle still appears in iTunes, you can try doing a Restore in case the cause is related to corrupted software on the shuffle. The Restore button is on the shuffle's Settings screen in iTunes. This will erase the shuffle, re-install its software, and set it to default settings.
Also, when the light becomes red and the shuffle stops playing, try turning OFF the shuffle for at least ten seconds. Then, turn it back ON. This resets the shuffle. Does it play again? If it does, let it play until it no longer plays again. Repeat turning it OFF and ON until it no longer plays. Then, connect it to power and charge it to full. See if that makes any difference.
If that does not help, the solution is to replace the battery. If you have a repair shop do it, the cost is probably uneconomical, compared to the cost of a brand new 4th gen shuffle ($50) that has more features, and a new set of headphones, plus a one-year warranty.
If you are good at such things, this web site has repair guides
http://www.ifixit.com/Device/iPod_Shuffle

IPod shuffle(2nd gen) is not recognised by Windows XP

I instaled iTunes software from the website
and transfered the songs to the iPod.
When i unpluged the iPod and turned it ON, the green light on one side is glowing continuously.
I neither responded to any of the button press.
When I plugged it in again, the system was not able to recognise the device.
Do help me resolve the issue.
Thanks in advance
Einstine A J
iPod shuffle 2nd Gen Windows XP
Windows XP

Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

Ipod shuffle 2nd gen. can't reset on ox 10.8.5

Similar Messages

Maybe you are looking for