IPod Shuffle (2nd gen) Locked Up When Docked

I use Windows Vista and am having problems with my 2nd Generation Shuffle. ITunes appears to work fine until I dock my shuffle. As soon as the shuffle is docked, ITunes freezes (locks up) and the orange light on my shuffle blinks continuously. The message screen in ITunes reads: "Syncing Ipod Do not disconnect".
Because ITunes is frozen, I cannot restore my shuffle.
I reviewed other posts. One post included a "repair" but the repair was not compatible with Vista.
Any suggestions?

I figured it out. Unfortunately, the problem stems from a bad sector in the shuffle. In order to fix it, the shuffle must be restored to its factory settings. Because the shuffle locks your computer up when docked, you need to use a different computer in order to fix the shuffle. Once you dock the shuffle into another computer, you can following the retore directions that are in the shuffle handbook (viewed on-line). After the shuffle has been restored to its factory settings, you can dock it into your original computer and reload all of your songs.
This fix is frustrating because it requires that you find another computer. Apple should create a restore program that is Vista compatible so that one can simply go on-line and download the fix rathen than having to fix the problem through ITunes.

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Am going on hols shortly so bought a mains charger for my shuffle - when I plug it in, the orange light flashes and then goes off - shouldn't it stay on constant orange then turn green when it's charged? it did the same with both mine and my partner's ipod and I know mine needed some charging.

Purchased a generic USB charger today. After connection LED light on ipod flashed thrice (orange) and then LED switched off automatically. Tested the voltage out put through dock pins and compared with another mains charger (Apple certified) which works. Voltage at the two data pins (Top 2) showed +3 V in the charger(that works) but 0 V on the chager which did not work. The other two pin (bottom +ve, next -ve) showed +5 V and 0V respectively on both the charger. My conclusion is that the data pin connections for shuffle might be different for some reason. Any body knows anything about it. In Google I fount one picture which showed that there is a circuit board within the dock. The Dock for Shuffle 2nd Gen is not just a USB to 3.5mm connector.

Ipod Shuffle 2nd gen isn't recognized by my MacBook with new cable.

I have an Ipod Shuffle 2nd gen, I used to charge it with the original dock that came with it, but my cat ate that and I had to buy a new cable. I'm a newbie to computer stuff so bear with me if the info I provide is insufficient. The cable I bought looks like this:
http://www.reghardware.com/2009/03/13/ifixitshuffledisassembly/
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The Apple store shows that the type of USB cable you bought is only compatible with the 3G and 4G shuffles.
http://store.apple.com/us/product/MC003ZM/A?fnode=MTY1NDA0OQ&mco=MTA4MjUwNDg
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My ipod shuffle 2nd gen wont turn on or charge

my ipod shuffle 2nd gen wont turn on or charge

Are you using the original USB docking cable (with mini-dock) to connect the shuffle to USB?
When you connect it to USB, does the shuffle's light come ON in any way? If so, what does it do?

IPod shuffle(2nd gen) is not recognised by Windows XP

I instaled iTunes software from the website
and transfered the songs to the iPod.
When i unpluged the iPod and turned it ON, the green light on one side is glowing continuously.
I neither responded to any of the button press.
When I plugged it in again, the system was not able to recognise the device.
Do help me resolve the issue.
Thanks in advance
Einstine A J
iPod shuffle 2nd Gen Windows XP
Windows XP

Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

Ipod shuffle 2nd gen in the colour GOLD ???

dear community, i´m just wondering about a shuffle 2nd gen in the colour GOLD. i bought it new and sealed in the usa via ebay but couldn´t find any information that apple ever produced the 2nd gen ipod shuffle in this colour. it isn´t gold plated but "gold coloured" (like the silver one but in gold ). can anyone tell me something about this item. thanks a lot thomas

These web pages show all the 2nd gen iPod shuffle colors
http://www.everymac.com/systems/apple/ipod/specs/ipod-2nd-generation-shuffle-fiv e-colors-specs.html
http://www.everymac.com/systems/apple/ipod/specs/ipod-2nd-generation-shuffle-col ors-late-2007-specs.html
http://www.everymac.com/systems/apple/ipod/specs/ipod-2nd-generation-shuffle-col ors-late-2008-specs.html
The closest one to "gold" is the orange one on the first link above.
Edit: But I do see some when I search on "gold ipod shuffle 2nd gen" that look distinctly different from the orange one.

IPod Shuffle 2nd Gen overrides my playlist order

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Any ideas?
Thanks,
Rob Strong

Ok, my update: I figured out how to name every podcast in the Sort Name field, as suggested. I was able to enter numbers in each field. Problem #1: I numbered them 1-49 (49 podcasts). But, the field sorts all the 1s, then all the 2s, etc. So, I had to renumber 1-19 as 1-10, then 101, 102, etc. That solved that problem. In future, I will try 01, 02, etc.
And so, in my podcast playlist, they were organized in the order I wanted them, sorted on the Sort Name column by my numbers. Good. Then I tranferred them to the iPod. I also have music on the iPod, so the podcasts all appeared at the end of my list - #72 and on. I like putting them at the top of the list, so I know where they are and can find them, I dragged the whole 49 up to the top of the list. Everything looked fine.
But, just as Robert reports and as I have experienced over and over again, when I went to listen to the iPod, THE ORDER WAS REJIGGED AGAIN, according to whatever order it is that the iPod likes! (But only the podcasts were re-ordered, within themselves; the music files still started after podcast #49.)
Can anyone help?

Ipod Shuffle 2nd Gen won't turn on

Hey,
Just recently found my mom's unused Ipod Shuffle 2nd Gen, sealed, not opened and still in the box. So i wanted to check it out see if it works, it connected to the computer just fine, put all the music on, charged fully and the green light was on while it was connected to the computer, the problem is as soon as i unplugged the ipod from the computer it wont respond the the on and off switch, its suppose to give out a green light when its on right? i dont see any.
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Thanks

Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge. That 2nd gen shuffle has been sitting in its unopened box for about five or six years. If that's the case here, it operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power. Therefore, nothing happens when you move the power switch. Here is a document from Apple about batteries
http://www.apple.com/batteries/ipods.html
(see Long Term Storage section)
You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software. The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

Ipod shuffle 2nd gen won't play with headphones

need help fixing my lil girl's ipod shuffle 2nd gen.
seems to charge just fine. i can see the acct on the itunes page. green light there after charging on dock.
after removed from dock & plug in headphones....no light, no music
i have reset, restored & downloaded updates....nothing is getting this ipod to turn on - off the dock.
help?!? thank u.

frankly speaking....no one got ur question..
anyways u can have ur ipod checked in any store.. try there first

IPod Shuffle (2nd Gen) - All Appears Well, but No Music Plays through Buds

I recently purchased yet another iPod Shuffle (2nd Gen), after frying the 1st one. This one synched and played well for about a month. Recently during a run it stopped playing. I assumed it needed to be charged. I fully charged. iTunes recognizes it - and displayed all my music. However, it still wouldn't play any music through the ear buds. I tried the reset (toggle on / off hold) - didn't work. I put it back on iTunes and reset it back to factory settings, reloaded it with music, iTunes still recognizes it, yet still won't play. It appears to be functioning properly - except for the "playing of music" part. iTunes recognizes it, the music is displayed in iTunes. When I turn the shuffle on the light glows green, then goes out. When I push the volume up or down - the green light blinks once for each push. When I push the skip forward or back button the green light blinks once for each push. No orange lights anywhere. But no music plays. Please help!!

Just thought I'd post to say that I'm having the same problem.
Everything appears to be normal with my shuffle: iPod syncs, all the lights are doing what they're supposed to be doing, I can see the music I put on the shuffle.
I too went back to factory settings, reloaded tunes, etc. etc. I have also checked both the earbuds I'm using (they work) and tried the shuffle with other earbuds (earbuds I tested elsewhere and which also work)... no sound.
Is it possibly related to the recent iTunes software update 8.0.2 (20)? I ran it on Friday and things were fine on my shuffle immediately after. But the next time I tried to use it -- no sound.
That update is the only change I can think of that my shuffle experienced proximate to the problem.

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
Any suggestions?

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

Ipod shuffle 2nd gen does not charge on new 5W USB power adapter

Hi,
my perfectly functional ipod shuffle 2nd gen with original dock will not charge with the new Continental Europe 5W USB power adapter, even though the specs of the power adapter include the 2nd generation shuffle. Shuffle will blink orange three times, longer than normal blinking, and then do nothing. probably nothing I can do about it, but worth a note. The US model of the new 5W adapter does not include the 2nd gen shuffle, so maybe it is an error on the apple specs page.
Maybe the 2nd gen needs more than 5W to charge?

indeed, it needs the bigger 12 Watt Adapter and the apple site is wrong.

IPod Shuffle 2nd gen not recognized by iTunes anymore

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