Ipod Shuffle 2nd gen - no lights when using mains charger

Am going on hols shortly so bought a mains charger for my shuffle - when I plug it in, the orange light flashes and then goes off - shouldn't it stay on constant orange then turn green when it's charged? it did the same with both mine and my partner's ipod and I know mine needed some charging.

Purchased a generic USB charger today. After connection LED light on ipod flashed thrice (orange) and then LED switched off automatically. Tested the voltage out put through dock pins and compared with another mains charger (Apple certified) which works. Voltage at the two data pins (Top 2) showed +3 V in the charger(that works) but 0 V on the chager which did not work. The other two pin (bottom +ve, next -ve) showed +5 V and 0V respectively on both the charger. My conclusion is that the data pin connections for shuffle might be different for some reason. Any body knows anything about it. In Google I fount one picture which showed that there is a circuit board within the dock. The Dock for Shuffle 2nd Gen is not just a USB to 3.5mm connector.

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I use Windows Vista and am having problems with my 2nd Generation Shuffle. ITunes appears to work fine until I dock my shuffle. As soon as the shuffle is docked, ITunes freezes (locks up) and the orange light on my shuffle blinks continuously. The message screen in ITunes reads: "Syncing Ipod Do not disconnect".
Because ITunes is frozen, I cannot restore my shuffle.
I reviewed other posts. One post included a "repair" but the repair was not compatible with Vista.
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I figured it out. Unfortunately, the problem stems from a bad sector in the shuffle. In order to fix it, the shuffle must be restored to its factory settings. Because the shuffle locks your computer up when docked, you need to use a different computer in order to fix the shuffle. Once you dock the shuffle into another computer, you can following the retore directions that are in the shuffle handbook (viewed on-line). After the shuffle has been restored to its factory settings, you can dock it into your original computer and reload all of your songs.
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IPod shuffle 2nd Gen not responding even after full charge

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Hi VH26,
I'm sorry to hear you are having issues with your iPod shuffle. It sounds like you have been on the right track in your troubleshooting. You may want to try doing a full restore one more time, then syncing a limited selection of music to test. If you are still having issues, your iPod may need service. You may find the information and troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
iPod shuffle troubleshooting and service FAQ - Apple Support
Regards,
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IPod Shuffle (2nd Gen) not lighting up out of the box even afr 2hrs of chrg

Can somebody tell me what is going on here? This is the second shuffle that (I brought back the first one to circuit city) I can't get to work out of the box. That is, after charging for 2 hrs (I've tried to charge via my outlet as well) I can't get any lights to show up.
What gives?
Any information would be greatly appreciated.
Thanks!

So far, you hadn't really described what you were >doing...
is the "wall charger" an Apple iPod USB Power >Adapter? >Does the Shuffle's LED show continuous orange >while in >the dock?
Plugging in the dock to my outlet per the apple ipod usb power adapter. Looked at the light immediately and no orange or any lights what so ever. So, I figured it needed to be charged, Apple specs say 2 hrs for 80% charge, 4 hours for full. I left the thing on there all night long when I went to bed. Got up. Checked the shuffle and no lights.
Question: is the (oranage) light supposed to come on immediatly after it's plugged in?
The fact that this is your 2nd one is interesting.
Apple specs claim 4 hours to fully charge the Shuffle but >that's optimistic... many here have experienced much >longer charging time
This is pretty assembly IMHO as this si pretty frustrating regarless if it's operator error or a another defective unit.
Any more information would be greatly appreciated.
Thanks again for your response.
G

My ipod shuffle 2nd gen isnt recognized in itunes

my ipod shuffle 2nd gen isnt recognized in itunes
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Hi HossamDorgham,
Thanks for using Apple Support Communities. This article contains some information on what to do if your iPod isn't recognized by your Mac:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
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Hi,
my perfectly functional ipod shuffle 2nd gen with original dock will not charge with the new Continental Europe 5W USB power adapter, even though the specs of the power adapter include the 2nd generation shuffle. Shuffle will blink orange three times, longer than normal blinking, and then do nothing. probably nothing I can do about it, but worth a note. The US model of the new 5W adapter does not include the 2nd gen shuffle, so maybe it is an error on the apple specs page.
Maybe the 2nd gen needs more than 5W to charge?

indeed, it needs the bigger 12 Watt Adapter and the apple site is wrong.

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

A 2nd gen shuffle is about six year old at this point. The likely cause is a battery that is worn out, with greatly reduced capacity or inability to hold a charge. The initial green light shows a good charge. The red light means the battery is drained.
Since the shuffle still appears in iTunes, you can try doing a Restore in case the cause is related to corrupted software on the shuffle. The Restore button is on the shuffle's Settings screen in iTunes. This will erase the shuffle, re-install its software, and set it to default settings.
Also, when the light becomes red and the shuffle stops playing, try turning OFF the shuffle for at least ten seconds. Then, turn it back ON. This resets the shuffle. Does it play again? If it does, let it play until it no longer plays again. Repeat turning it OFF and ON until it no longer plays. Then, connect it to power and charge it to full. See if that makes any difference.
If that does not help, the solution is to replace the battery. If you have a repair shop do it, the cost is probably uneconomical, compared to the cost of a brand new 4th gen shuffle ($50) that has more features, and a new set of headphones, plus a one-year warranty.
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I bought an ipod shuffle 2nd gen a few years ago. tried setting it up got bored and never tried again. really wat to use it now but i dont know how. any help would be greatly appreciated!!

I bought an ipod shuffle 2nd gen a few years back. i did try to set it up at the time but found it hard (i was young and impatient!!) got bored and never tried again. I really would love to start using it now, but i dont know how....please help!!!

Hello emmalemonjuice,
Why not take a look and make use of your iPod's User Guide?
http://manuals.info.apple.com/en_US/iPod_shuffle_Features_Guide.pdf
B-rock

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

IPod Shuffle (2nd Gen) - All Appears Well, but No Music Plays through Buds

I recently purchased yet another iPod Shuffle (2nd Gen), after frying the 1st one. This one synched and played well for about a month. Recently during a run it stopped playing. I assumed it needed to be charged. I fully charged. iTunes recognizes it - and displayed all my music. However, it still wouldn't play any music through the ear buds. I tried the reset (toggle on / off hold) - didn't work. I put it back on iTunes and reset it back to factory settings, reloaded it with music, iTunes still recognizes it, yet still won't play. It appears to be functioning properly - except for the "playing of music" part. iTunes recognizes it, the music is displayed in iTunes. When I turn the shuffle on the light glows green, then goes out. When I push the volume up or down - the green light blinks once for each push. When I push the skip forward or back button the green light blinks once for each push. No orange lights anywhere. But no music plays. Please help!!

Just thought I'd post to say that I'm having the same problem.
Everything appears to be normal with my shuffle: iPod syncs, all the lights are doing what they're supposed to be doing, I can see the music I put on the shuffle.
I too went back to factory settings, reloaded tunes, etc. etc. I have also checked both the earbuds I'm using (they work) and tried the shuffle with other earbuds (earbuds I tested elsewhere and which also work)... no sound.
Is it possibly related to the recent iTunes software update 8.0.2 (20)? I ran it on Friday and things were fine on my shuffle immediately after. But the next time I tried to use it -- no sound.
That update is the only change I can think of that my shuffle experienced proximate to the problem.

Ipod Shuffle (2nd Gen) Does Not Recognize Songs

My Ipod Shuffle (2nd Gen) does not recognize the songs that are loaded on it. When I turn it on after a full charge the green light stays on for about 5 seconds then turns off. When I press play, the colors flash orange and green indicating there are no songs loaded. I've tried all the recommendations and also seen that people with similar problems have not been able to resolve the problem as well. I've seen some cases where the use of the Ipod Rest Utility is recommended however I have Vista on my PC and there is no version available for that o/s that I could find. Does anyone have any other suggestions. Thanks.
Ipod Shuffle (2nd Gen) Windows Vista

I changed the iPod to Disk mode and it just blinks orange while it is connected to the PC. It says that it is synched on the PC screen but I thought the blinking orange light means that it isn't. I took it back out of disk mode. The original problem still exists...when I turn it on, the green light stays lit for 5 seconds then there's no light at all....when I press play the lights alternate orange and green indicating no music is loaded which is wrong since it shows all my songs that are loaded when it is connected to my PC. What a mess.

My ipod shuffle 2nd gen wont turn on or charge

my ipod shuffle 2nd gen wont turn on or charge

Are you using the original USB docking cable (with mini-dock) to connect the shuffle to USB?
When you connect it to USB, does the shuffle's light come ON in any way? If so, what does it do?

IPod shuffle(2nd gen) is not recognised by Windows XP

I instaled iTunes software from the website
and transfered the songs to the iPod.
When i unpluged the iPod and turned it ON, the green light on one side is glowing continuously.
I neither responded to any of the button press.
When I plugged it in again, the system was not able to recognise the device.
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Einstine A J
iPod shuffle 2nd Gen Windows XP
Windows XP

Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
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Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

Ipod Shuffle 2nd gen - no lights when using mains charger

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