Ipod Shuffle 2nd Gen won't turn on

Hey,
Just recently found my mom's unused Ipod Shuffle 2nd Gen, sealed, not opened and still in the box. So i wanted to check it out see if it works, it connected to the computer just fine, put all the music on, charged fully and the green light was on while it was connected to the computer, the problem is as soon as i unplugged the ipod from the computer it wont respond the the on and off switch, its suppose to give out a green light when its on right? i dont see any.
Can anyone tell me what the problem is here?
Thanks

Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge.  That 2nd gen shuffle has been sitting in its unopened box for about five or six years.  If that's the case here, it  operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power.  Therefore, nothing happens when you move the power switch.  Here is a document from Apple about batteries
http://www.apple.com/batteries/ipods.html
(see Long Term Storage section)
You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software.  The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

Similar Messages

  • Ipod shuffle 2nd gen won't play with headphones

    need help fixing my lil girl's ipod shuffle 2nd gen. 
    seems to charge just fine.  i can see the acct on the itunes page.  green light there after charging on dock.
    after removed from dock & plug in headphones....no light, no music
    i have reset, restored & downloaded updates....nothing is getting this ipod to turn on - off the dock.
    help?!?  thank u.

    frankly speaking....no one got ur question..
    anyways u can have ur ipod checked in any store.. try there first

  • Ipod shuffle 2nd gen. won't start

    My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

    My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

  • My Ipod Shuffle 2nd gen won't update!

    I'm having trouble with my Ipod shuffle 2nd gen. Every time I try to update it, it won't update. And when I try to charge it, it will only charge when I'm not using Itunes. I really need my shuffle right now this month because I'm going on important trips and I don't mind listening to the same songs I already have on it but I really would like to have this problem fixed. I barerly got my shuffle 2 months ago, is there anyways I can return it for another one?! Please help!
    Windows XP   Windows XP  

    How do you know if won't charge with itunes open? The USB port should be charging unless the PC is off, regardless of what software is running. But if that is the case, eject the ipod and close itunes.
    You don't state whether you get any error messages. Does in give you a message the its syncing then finish and no songs transferred? Have you checked your settings on what library (music) it is being filled from?

  • Ipod toch 2nd gen won't turn on?

    Hi there,
    Probably a stupid question but my ipod touch (2nd gen 8gb) won't turn on all of a sudden.
    I tunes doesn't see it and the screen is black, nothing doing at all.
    I know it's probably the logic board or something but i thought i'd ask and see if anyone has a wnder fix!
    Thanks

    Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge.  That 2nd gen shuffle has been sitting in its unopened box for about five or six years.  If that's the case here, it  operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power.  Therefore, nothing happens when you move the power switch.  Here is a document from Apple about batteries
    http://www.apple.com/batteries/ipods.html
    (see Long Term Storage section)
    You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software.  The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

  • Error 1429: IPOD Shuffle 2nd Gen won't sync or restore after itune9 install

    all,
    After installing itunes version 9 I plugged my shuffle 2nd gen into the port but it froze when I tried to sync, the shuffle had previously been working fine with itunes 8. I disconnected and reconnected and itunes promted a restore. This could not be complete and an error 1429 message was returned.
    After completting all the trouble shooting steps on the apple website the problem was still not fixed, and becasue I am using vista the iPod Shuffle reset utility wouldn't install.
    I have been reading of similar problems, so anybody who has a solution or news from the ellusive apple tech support it would be great to hear from you.
    regards
    Rich

    Thanks for the response. Yeah, all on that page and the linked pages. Very time consuming but it was working fine before loading itunes 9 so, it would be a waste just to bin the shuffle. Cheers
    Rich

  • My ipod shuffle 2nd gen won't charge

    I've got a problem with my ipod shuffle 2nd generation.
    When I connect with computer to charge, it flashes green twice then goes to orange and flashes quickly and then back to green and orange and then cuts off completely without connecting to itunes.
    It then goes on to state in itunes: 'Itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes'.
    I am fearful that restore means that my songs will be erased. Songs that I downloaded a few years ago and are no longer on my computer. Is there anything else that I can do?
    Thank you.

    by the way I'm using a macbook with osx lion

  • IPod Shuffle 2nd Gen Won't Connect to Mac

    I have recently re-vitalized an iPod shuffle thought dead due to being thru a wash-cycle in our washing machine. I was able to plug it up to our mac and let it charge up, but it won't show up on iTunes (of which, we have one of the newest editions).
    I tried "reseting" it and then plugging it back in. I tried turning it on while being plugged in (and off too). I also tried plugging it up to my windows machine, and it installed the driver and I could clearly browse the device and view the songs on it.
    So it clearly works and plays songs when I plug some earphones into it, but for some silly reason it won't load on iTunes 11.0.2 (on our iMac running OSX 10.6.8). Can anyone offer some assistance? Thank you!

    If you have other Apple devices, connect ONLY the shuffle, with iTunes running.
    If it's the only Apple device connected, and the shuffle is really not being recognized by iTunes, the heading DEVICES should not be in the iTunes sidebar at all (since iTunes sees no devices connected).  If you DO see DEVICES in the sidebar (with nothing listed below), the list of devices may be hidden.  When you move your mouse pointer over DEVICES in the sidebar, you should see a Show or Hide "toggle" to the right.  If that says Show, click it to show the list of devices.
    If that does not help, since your shuffle is 2nd gen and you use a Mac, you can try running the iPod Reset Utility
    http://support.apple.com/kb/HT1238

  • Ipod shuffle 2nd gen won't work, light flashing green and orange

    My 2nd gen ipod shuffle won't work and the light is flashing green and orange.  Or green, orange, orange, orange.  I've Reset, Restarted, Restored and Re-installed, so before I chuck it out I wondered if there were any other suggestions to get it working?  Thanks,

    Sounds like it's still under warranty (one year). Take it back for replacement.

  • Sometimes my iPod shuffle (4th gen) won't turn on. Though the battery is fully charged. I usually connect my iPod to the mac so it will turn on. Why is that?

    If i not use my ipod for a times, it will turn off automatically and won't turn on. Please give the answer. My ipod is new.

    - Connect the iPod to your computer and try to make a backup
    iOS: How to back up and restore your content
    - Next reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    and try making a backup again. If you can't then there is no way of getting the info off the iPod unless data recovery company can do it. Not cheap.
    - If photos are in an existing iPod backup (iTune>Preferences>Devices  for iTunes backup or an iCloud backu) then restore from that backup. See the restore topic of:
    iOS: How to back up
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer

  • IPod Touch 2nd Gen Won't Turn On

    A few days ago i did a system restore on my ipod touch. I did it on the ipod touch and at first it was going well. The loading bar showed and it loaded all the way and then the apple symbol popped up. Unfortunately, it has had the same apple symbol for 5 days. I Let the battery die, and it shows the empty battery symbol, but when i attempt to charge it, the apple symbol only shows. I tried plugging it into the computer, but computer won't recognize it. Tried restarting it a hundred times, doesn't work. I don't know how to fix this. I haven't called apple support yet, but that will be my last resort. anybody help?!?!?!!

    - After being connect to a charging source for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so yu can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next see if DFU mode will allow a restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Lat make an appointment at the Genius Bar of an Apple store.

  • IPod shuffle 2nd Gen. won't work....no lights

    I can't get my shuffle to work at all. It worked fine the first month. Now, nothing. Can't even reset. Nothing recognizes it (computer or iTunes). No lights blink and no lights come on when plugged in. PLEASE HELP

    Sounds like it's still under warranty (one year). Take it back for replacement.

  • IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

    Ok, warning this is going to be a little long...
    The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
    System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
    Attempted solutions that have NOT worked:
    1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
    2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
    3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
    4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
    *weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
    At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
    if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
    any help with this is much appreciated!!!
    Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

    Ok here it is, my final post on thoughts on this issue...
    Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
    I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
    On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
    On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
    I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
    So I feel pretty stuck right now...
    I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
    ***** to be me. Anyone else come to same conclusion?
    If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
    Mac OS X (10.4.9)

  • My ipod shuffle 2nd gen wont turn on or charge

    my ipod shuffle 2nd gen wont turn on or charge

    Are you using the original USB docking cable (with mini-dock) to connect the shuffle to USB?
    When you connect it to USB, does the shuffle's light come ON in any way?  If so, what does it do?

  • PowerBook won't recognize iPod Shuffle 2nd Gen, PC will

    Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
    After a whopping two weeks of use, my iPod stopped being recognized by my PowerBook. Not in iTunes, not in System Profiler, not in UNIX (etc etc). However, it is still being recognized by an old PC laptop I have that runs Windows 2000. So far I've tried the following:
    -- The 5 R's
    -- rolling back to iTunes 6 on Mac
    -- iPod Reset Utility on the PowerBook (Mac doesn't recognize it so that's a dead end)
    -- Restoring the iPod on the PC via iTunes
    -- iPod Reset Utility on the PC
    -- formatting the iPod as a drive on the PC
    -- running Yamipod on both Mac and PC (admittedly, that was desperate)
    Nothing, absolutely nothing, got the Mac to recognize the iPod. At this point, I've already used my one phone call with Apple Support (owning an iPod is kinda like being in jail!) and, even though it's under warranty, since I'm in the middle of nowhere in Mexico, getting the iPod back to Apple will cost me, oh, about the cost of a new iPod Shuffle!

    If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
    Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
    "Not recognized by OS X or Windows XP -- charges and plays fine, though"
    http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
    "Shuffle not recognized by itunes after a couple charges"
    http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
    "constantly blinking orange light; no longer recognized by computer"
    http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
    It's a common problem, Apple knows, Apple doesn't care, so, if you can, send it back or, better yet, throw it away and save yourself future headaches.

Maybe you are looking for