Ipod shuffle 4g US firmware
i would be very pleasured if someone would send me the US edition of ipod shuffle 4g, the .ipsw file and the .ipsw.signature file, because i live in EU and i want to give a try on breaking the volume limit
my email is [email protected], if someone can send an email with the attachments, i will be very pleasured
The first thing you should do is make sure the headphones are plugged all the way in, meaning the white part of the headset is flush with the body of the Shuffle and no silver from the plug can still be seen.
It wouldn't hurt to also reset the Shuffle.
Resetting iPod shuffle
B-rock
Similar Messages
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Firmware Failure... Ipod Shuffle *****
This is my first Apple product. How can people even like is pile of crap?
The Itunes software is totally non-user friendly and my Ipod Shuffle is totally "locked-up" after 95 days of use. I have a "firmware failure" message and my computer will not recogonize the Ipod any more. After 4 calls to support (2 dropped calls by the answering system... which was nice) the tech said that I could mail the Shuffle in for repair... but it would cost $30 for S&H. What a scam!hey buddy. i got mine yesterday. and i'm taking it back sometime today when i get a chance.
mine won't be recognized by the software either. this reminds me of my RCA lyra that i smashed to pieces with a hammer.
i was recently lent a sony PSP by a friend today to put music on it for him, and bingo, worked no problemo. (i'm listening to music on / from it as we speak now)
i've had many mp3 players and devices.. but it seems like some of the big companies have their fingers in their bum.
i'm undecided to get a new shuffle or get my money back. i really like the design and it's functions (mainly the lanyard cap), but if it doesn't work. it's really a shuffle used as a playing card. paperweight.
-neil -
HT1655 how do i reinstall the Firmware back on ipod shuffle
how do i reinstall the Firmware back on ipod shuffle. I misatkenly formatted the shuffle 4th gen without taking backup
sorry nareshbapu once you restore your ipod it's gone but at least if you made a backup file of your ipod which you didn't do
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IPod Shuffle(1stGen) Firmware Update v1.1.5
I would like to ask if the latest update(version 1.1.5) of the first generation iPod Shuffle working fine? Has anyone experienced errors/bugs/flaws after installing it? I am planning to update but I want to confirm first if it works properly.
I need a reply as soon as possible. Thanks!!
-Mark from Philippines
Windows XP iPod Shuffle 512MB (v1.1)I would like to ask if the latest update(version
1.1.5) of the first generation iPod Shuffle working
fine? Has anyone experienced errors/bugs/flaws after
installing it? I am planning to update but I want to
confirm first if it works properly.
I need a reply as soon as possible. Thanks!!
-Mark from Philippines<</div>
IF you have NO problems/issues with your Shuffle, you don't need to update... apparently 1.1.5 has solved a problem with playing recently released music purchased from the iTunes Music Store. -
IPod Shuffle Error (-48) : Windows Vista
Hoping someone can help with my predicament here:
I have Windows Vista Ultimate and the most recent version of iTunes. I bought the shuffle new about 2-3 months ago. When I connect my shuffle it always gives me the error in the screenshot below and prompts me to format the device as well. It will also do this each time a song changes if I am listening to the songs on the iPod through iTunes. When transferring songs to the iPod it prompts me with these pop-ups for each song that is loaded.
I have tried to search for that error code and have not had any luck. Has anyone run into this issue before.
All software is up-to-date: Windows/iTunes/Shuffle Firmware
Thanks for any feedback!
Here is a screenshot of the errors:
http://www.drunet.org/images/iPod-Shuffle-Error48.pngHi, I would suggest you to try Temporarily changing the Time Zone setting and then Open the latest version of iTunes and Restore your iPod. After successfully restoring your iPod, change the Time Zone back to your normal setting.
Hope this works. -
Ipod shuffle randomly freezes....please help!!!!
My Ipod shuffle seems to randomly freeze after certain songs, or spots on the shuffle. I dont recall exactly when this first started, but it seems like ive tried everything. I have tried scandisk, defrag, resetting the ipod, updating it to latest firmware, and still nothing. The problem occurs whether or not I am in shuffle mode, or straight play. I would appreciate any help what so ever. I am at my wits end. I dont understand it at all. Scandisk detected no errors. Should I attempt to format it? Please help!!!!
Hello, Chris.
If the problem is corrupt files, there are a couple of things you can try.
Remove the songs from the shuffle's playlist, then refill the shuffle - but don't let the offending song(s) reload; we're trying to overwrite the memory. Then you can let these songs back on. If the problem continues:
If the songs weren't purchased from iTMS, try re-reripping/re-encoding them. Then reload them.
(These steps have worked with all but one song for me. I've never figured out why, probably just coincidence, but I have one song that would only play a couple of times before this started happening again. It's off the shuffle's playlist for good.)
If the songs were purchased from iTMS (and in another post I think you'd indicated they were) you can try to get them replaced or you can go the route of making an audio CD from them and reimporting the songs.
(I've never tried this, and one poster in this forum has indicated it will cause an unacceptable loss of quality.)
Good luck
srb -
Please help diagnose iPod shuffle problem
Have a 1 GB iPod shuffle that is connected to an iMac G4 800 Mhz with 512 MB of RAM and running OS 10.3.9. I am having a problem that seems to be a common one. The iPod Shuffle simply won't mount. It doesn't show up on the desktop, doesn't run iTunes, doesn't show up in iTunes, and the iPod Software Updater keeps saying, "insert an iPod to update it", so it would appear the entire computer doesn't recognize it.
However, the iPod itself isn't bad, because when I plug it into a 12" PowerBook G4, it works fine. I have also managed to get the iPod Shuffle to work with the iMac under only one circumstance. If a wired keyboard is plugged in and the iPod Shuffle is plugges into one of the keyboard's USB ports, it works fine.
I have tried the following:
1. Complete update of every piece of software, including iTunes.
2. Permissions repair, then restart.
3. Unplugging all USB devices and plugging the shuffle into all three ports, one by one.
As I mentioned before, iPod Software Updater doesn't recognize the iPod. However, when I got a 12" PowerBook to recognize it, I ran the updater there, and it said the current firmware was up to date.
What else can I try?Brad,
How about a few questions right back at ya!
Does it work every time when you plug it into the wired keyboard or did that just happen once? Since you mentioned a "wired" keyboard can I assume you would rather use a wireless one?
Since the keyboard worked fine but plugging the Shuffle directly into the 3 USB ports does not, my guess would be that the design of the Shuffle or USB ports make it hard to seat the device completely - you said the light was on but no mount happens, this might mean that it's not seated completely. I don't own a Shuffle and I would guess Apple would not design the ports badly but this is my guess if the keyboard, which plugs into the very same USB ports, makes the Shuffle mount.
Good luck and I hope you get the Shuffle going soon! -
Hey, as my name already implicates, i'm a total noob when it comes to apples and well some weeks i ago i decided to jump on the bandwagon and order an ipod shuffle v2, yesterday i got it.
All stoked about the fact i'm gonna rock with my new ipod i put it in after actually reading the entire userguide.
totally confident on what to do i plug it in, start itunes and what an anticlimax..
my ipod does not work!
i get the message my ipod has been damaged and i need to restore it,
i do this over a couple of times,(trying it at all my hubs and ubs ports, several times each port/hub)
the message keeps poppin" up and i decide to go back to the store, assuming my ipod really was damaged.
so today at the store, the guy takes a look at it, (i took a printscreen picture of the error with me) and said he would try if the ipod really was defected, and that i should get a new one when it wouldn't work over there ever.
after half an hour he gets back, big smile on his face, the ipod did work for him, and to prove it, he had put music on it.
So i get home, assuming he had updated the software or something like that, i don't know.
I plug in again, also according to the way discribed in the userguide.
And i get the same problem, AGAIN!
the guy from the store also said there was one weird thing about my screenshot, it had a normal ipod"logo" on it, and not the shuffle "logo" if you want, i can show you the screenshot, i only don't have it in english, sorry.
screenshot >> [img]http://img183.imageshack.us/img183/2920/wtfzorsgx52123vf4.jpg[/img]
so, i hope someone could help me out!
thanks!
(ipod shuffle v2) Windows XP my comp. is 4 years old or so...
Windows XP my comp. is 4 years old or so...ok, so this morgning it suddenly worked and i was able to put on some music, but when i wanted to put some more on it, it got the same old problem back.
here's the error message
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6Y200P0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________2.70, Bus Type USB
Universal Serial Bus Controllers:
SiS 7001 PCI naar USB open host-controller, PCI-bus 0, apparaat 3, functie 0. Device is working properly.
SiS PCI naar USB Enhanced host-controller, PCI-bus 0, apparaat 3, functie 3. Device is working properly.
IEEE 1394 Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller, PCI-bus 0, apparaat 9, functie 0. Device is working properly.
The last connected iPod serial number: 5F6438DYVTE .
The iPod Service Logging Information:
[SERVICE: 0xC50,14:22:02 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Wed Nov 08 14:22:02 2006)
[SERVICE: 0xC50,14:22:02 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0xC5C,14:22:03 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0xCD0,14:22:03 INFO] Listener Window created
[SERVICE: 0xCD0,14:22:34 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,14:23:24 INFO] [VolumeArrive] mask = 0x8
[SERVICE: 0xCD0,14:23:24 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,14:23:24 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,14:23:24 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,14:23:34 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,14:23:34 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,14:26:14 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,14:32:47 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,14:32:48 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,14:43:07 INFO] [VolumeRemoved] existing mask 0x0, arrive mask 0x8
[SERVICE: 0xCD0,14:44:15 INFO] [VolumeArrive] mask = 0x8
[SERVICE: 0xCD0,14:44:15 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,14:44:15 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,14:44:15 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,14:51:39 INFO] [VolumeRemoved] existing mask 0x0, arrive mask 0x8
[SERVICE: 0xCD0,14:52:05 INFO] [VolumeArrive] mask = 0x8
[SERVICE: 0xCD0,14:52:05 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,14:52:05 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,14:52:05 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,14:55:48 INFO] [VolumeRemoved] existing mask 0x0, arrive mask 0x8
[SERVICE: 0xCD0,14:56:13 INFO] [VolumeArrive] mask = 0x8
[SERVICE: 0xCD0,14:56:13 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,14:56:13 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,14:56:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,14:59:37 INFO] [VolumeRemoved] existing mask 0x0, arrive mask 0x8
[SERVICE: 0xCD0,14:59:40 INFO] [VolumeArrive] mask = 0x8
[SERVICE: 0xCD0,14:59:40 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,14:59:40 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,14:59:40 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:43:15 INFO] CItunesDeviceMsgListener::OnSessionChange: WTSSESSIONLOGOFF
[SERVICE: 0xCD0,15:43:15 INFO] session 0l disconnected
[SERVICE: 0xC58,15:43:15 INFO] Session is logging off
[SERVICE: 0xC58,15:43:15 INFO] Checking client 1024
[SERVICE: 0xC58,15:43:15 INFO] Removing client 1024 with cookie 67168770
[SERVICE: 0xCD0,15:43:24 INFO] CItunesDeviceMsgListener::OnSessionChange: WTSSESSIONLOGON
[SERVICE: 0xCD0,15:43:24 INFO] session 0l connected
[SERVICE: 0xCD0,15:43:33 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:33 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:33 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:43:35 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:43:35 INFO] device is an iPod
[SERVICE: 0xCD0,15:43:35 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:43:35 INFO] [-1] set waiting to mount = 1
[SERVICE: 0xCD0,15:43:35 INFO] [1] Assigning session 0
[SERVICE: 0xCD0,15:43:35 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xCD0,15:43:35 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xCD0,15:43:35 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xCD0,15:43:35 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xCD0,15:43:35 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [1] input #0 from src #0
[SERVICE: 0xCD0,15:43:35 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [1] input #1 from src #0
[SERVICE: 0xCC4,15:43:35 INFO] [1] input #0
[SERVICE: 0xCC0,15:43:35 INFO] [1] input #1
[SERVICE: 0xCD0,15:43:35 INFO] [VolumeArrive] mask = 0x40
[SERVICE: 0xCD0,15:43:35 INFO] looking up device # for \\.\G:
[SERVICE: 0xCD0,15:43:35 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xCD0,15:43:35 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xCD0,15:43:35 INFO] [1] set waiting to mount = 0
[SERVICE: 0xCD0,15:43:35 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [1] input #2 from src #0
[SERVICE: 0xCC8,15:43:35 INFO] [1] input #2
[SERVICE: 0xCC4,15:43:35 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
[SERVICE: 0xCD0,15:43:35 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [1] input #3 from src #0
[SERVICE: 0xCD0,15:43:35 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [1] input #4 from src #0
[SERVICE: 0xCD0,15:43:35 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:43:35 INFO] [1] input #5 from src #0
[SERVICE: 0xCC4,15:43:35 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC0,15:43:35 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0xCC0,15:43:36 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC8,15:43:36 INFO] [MACHINE 1 INPUT #2] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:43:36 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC8,15:43:36 INFO] [1] input #3
[SERVICE: 0xCC4,15:43:36 INFO] [1] input #4
[SERVICE: 0xCC0,15:43:36 INFO] [1] input #5
[SERVICE: 0xCC8,15:43:36 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:43:36 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC4,15:43:36 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0xCD0,15:43:36 INFO] [VolumeRemoved] existing mask 0x40, arrive mask 0x40
[SERVICE: 0xCD0,15:43:36 INFO] [1] value = 1
[SERVICE: 0xCD0,15:43:36 INFO] [InterfaceRemoved]
[SERVICE: 0xCD0,15:43:36 INFO] [1] value = 0
[SERVICE: 0xCD0,15:43:36 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0xCC4,15:43:37 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC0,15:43:37 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0xCC0,15:43:37 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCD0,15:44:13 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:44:13 INFO] [1] input #6 from src #0
[SERVICE: 0xCC8,15:44:13 INFO] [1] input #6
[SERVICE: 0xCD0,15:44:13 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:44:13 INFO] [1] input #7 from src #0
[SERVICE: 0xCC4,15:44:13 INFO] [1] input #7
[SERVICE: 0xCC8,15:44:14 INFO] [MACHINE 1 INPUT #6] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:44:15 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC4,15:44:15 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0xCC4,15:44:15 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCD0,15:45:30 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:45:30 INFO] [1] input #8 from src #0
[SERVICE: 0xCC0,15:45:30 INFO] [1] input #8
[SERVICE: 0xCD0,15:45:30 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:45:30 INFO] [1] input #9 from src #0
[SERVICE: 0xCD0,15:45:30 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:45:30 INFO] [1] input #10 from src #0
[SERVICE: 0xCC4,15:45:30 INFO] [1] input #9
[SERVICE: 0xCC8,15:45:30 INFO] [1] input #10
[SERVICE: 0xCC0,15:45:30 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0xCC0,15:45:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC4,15:45:30 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0xCC4,15:45:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC8,15:45:30 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:45:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCD0,15:45:32 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:32 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:32 INFO] [1] set waiting to mount = 1
[SERVICE: 0xCD0,15:45:32 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xCD0,15:45:32 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xCD0,15:45:32 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xCD0,15:45:32 INFO] [1] input #11 from src #0
[SERVICE: 0xCC0,15:45:32 INFO] [1] input #11
[SERVICE: 0xCD0,15:45:32 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:45:32 INFO] [1] input #12 from src #0
[SERVICE: 0xCC4,15:45:32 INFO] [1] input #12
[SERVICE: 0xCC0,15:45:32 INFO] [MACHINE 1 INPUT #11] - (HDW) Interface Arrival
[SERVICE: 0xCC0,15:45:32 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xCC0,15:45:32 INFO] [1] progress is now 2
[SERVICE: 0xCC0,15:45:32 INFO] [1] progress is now 2
[SERVICE: 0xCC0,15:45:32 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xCC0,15:45:32 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xCC0,15:45:32 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xCC0,15:45:33 INFO] VendorId: Apple
[SERVICE: 0xCC0,15:45:33 INFO] ProductId: iPod
[SERVICE: 0xCC0,15:45:33 INFO] revision: 2.70
[SERVICE: 0xCC0,15:45:33 INFO] vendor bytes:
[SERVICE: 0xCC0,15:45:33 INFO] 02 01 00 00 00 00 00 00 00 82 00 00 92 00 00 00 00 00 00 00
[SERVICE: 0xCC0,15:45:33 INFO] [1] firmware version: 2.70 (0x246)
[SERVICE: 0xCC0,15:45:33 INFO] [1] Power State: Powered
[SERVICE: 0xCC0,15:45:33 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xCC0,15:45:33 INFO] [1] could not retrieve checkpoint, calculating build id, family, and serial number
[SERVICE: 0xCC0,15:45:33 ERROR] unexpected firmware major version 2
[SERVICE: 0xCC0,15:45:33 INFO] [1] serial # 000a270010c2f306
[SERVICE: 0xCC0,15:45:33 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0xCC4,15:45:33 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0xCC4,15:45:33 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEEC,15:45:33 INFO] [1] Checkpoint attempt #1
[SERVICE: 0xEEC,15:45:33 INFO] <0x4> Got Serial #
[SERVICE: 0xFF8,15:45:33 INFO] [1] Checkpoint attempt #1
[SERVICE: 0xEEC,15:45:33 INFO] [1] Checkpoint attempt #1
[SERVICE: 0xFF8,15:45:33 ERROR] ERROR!!! Empty Checkpoint!
[SERVICE: 0xFF8,15:45:33 INFO] <0x4> CItunesDevice::GetCheckPointData() failed
[SERVICE: 0xEEC,15:45:33 INFO] [1] Progress state is 2, Waiting to disconnect = 0
[SERVICE: 0x5C8,15:45:33 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x5C8,15:45:33 INFO] looking up device # for \\.\C:
[SERVICE: 0x5C8,15:45:33 INFO] type 0x7 drive 0x0 partition 0x1
[SERVICE: 0x5C8,15:45:33 INFO] looking up device # for \\.\D:
[SERVICE: 0x5C8,15:45:33 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x5C8,15:45:33 INFO] looking up device # for \\.\E:
[SERVICE: 0x5C8,15:45:33 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0x5C8,15:45:33 INFO] Mounted
[SERVICE: 0x5C8,15:45:33 INFO] [1] already mounted!
[SERVICE: 0x5C8,15:45:33 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x5C8,15:45:33 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x5C8,15:45:33 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x5C8,15:45:33 INFO] [1] Mount in progress, wait till finish...
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:38 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:38 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:38 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:38 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:39 INFO] [VolumeArrive] mask = 0x7D
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\G:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xCD0,15:45:39 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xCD0,15:45:39 INFO] [1] set waiting to mount = 0
[SERVICE: 0xCD0,15:45:39 INFO] [1] input #13 from src #0
[SERVICE: 0xCC8,15:45:39 INFO] [1] input #13
[SERVICE: 0xCD0,15:45:39 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:45:39 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:45:39 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:45:40 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:40 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:40 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:45:40 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:45:40 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:45:40 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:45:40 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:45:40 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:45:40 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:45:40 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:45:40 INFO] [1] input #14 from src #0
[SERVICE: 0xCC0,15:45:40 INFO] [1] input #14
[SERVICE: 0xCC8,15:45:40 INFO] [MACHINE 1 INPUT #13] - (HDW) Volume Mount
[SERVICE: 0xCC8,15:45:40 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xCC8,15:45:40 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC8,15:45:40 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0xCC8,15:45:40 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xCC8,15:45:40 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xCC8,15:45:40 INFO] FAILED! Read Operation.
[SERVICE: 0xCC8,15:45:40 INFO] Last Error = 0x79
[SERVICE: 0xCC8,15:45:40 INFO] uStart = 0, uNumSectors = 1
[SERVICE: 0xCC8,15:45:40 INFO] m_hDisk = 0x00000268, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0xCC8,15:45:40 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[SERVICE: 0xCC8,15:45:40 INFO] FAILED! Read Operation.
[SERVICE: 0xCC8,15:45:40 INFO] Last Error = 0x79
[SERVICE: 0xCC8,15:45:40 INFO] uStart = 0, uNumSectors = 1
[SERVICE: 0xCC8,15:45:40 INFO] m_hDisk = 0x00000268, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0xCC8,15:45:40 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[SERVICE: 0xCC8,15:45:41 INFO] FAILED! Read Operation.
[SERVICE: 0xCC8,15:45:41 INFO] Last Error = 0x1F
[SERVICE: 0xCC8,15:45:41 INFO] uStart = 0, uNumSectors = 1
[SERVICE: 0xCC8,15:45:41 INFO] m_hDisk = 0x00000268, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0xCC8,15:45:41 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[SERVICE: 0xCD0,15:45:59 INFO] [VolumeArrive] mask = 0x40
[SERVICE: 0xCD0,15:45:59 INFO] looking up device # for \\.\G:
[SERVICE: 0xCD0,15:45:59 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xCD0,15:45:59 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xCD0,15:45:59 INFO] [1] set waiting to mount = 0
[SERVICE: 0xCD0,15:45:59 INFO] [1] input #15 from src #0
[SERVICE: 0xCD0,15:45:59 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:45:59 INFO] [1] input #16 from src #0
[SERVICE: 0xCC8,15:46:02 INFO] SUCCESS
[SERVICE: 0xCC8,15:46:02 INFO] FAILED, last error = 0x5
[SERVICE: 0xCC8,15:46:03 INFO] Volume lock success!
[SERVICE: 0xCC8,15:46:10 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0xCC8,15:46:25 ERROR] CreateFile failed
[SERVICE: 0xCC8,15:46:25 INFO] [1] ===== iPod Shuffle =====
[SERVICE: 0xCC8,15:46:25 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xCC8,15:46:25 INFO] [1] iPod needs formatting...
[SERVICE: 0xCC8,15:46:25 INFO] 15:46:25, year 2006, day of yr. 311, GMT offset 4 isDST 0
[SERVICE: 0xCC8,15:46:25 INFO] [1] Perform launch updater check.
[SERVICE: 0xCC8,15:46:25 INFO] [1] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xCC8,15:46:25 INFO] [1] progress is now 0
[SERVICE: 0xCC8,15:46:25 INFO] [1] *** MOUNT FAILED - Non-FAT32 device, device session 0
[SERVICE: 0xCC0,15:46:25 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0x5C8,15:46:25 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xCC0,15:46:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC0,15:46:25 INFO] [1] input #15
[SERVICE: 0xCC8,15:46:25 INFO] [1] input #16
[SERVICE: 0xC54,15:46:25 ERROR] iTunes is already running...
[SERVICE: 0xCC0,15:46:25 INFO] [MACHINE 1 INPUT #15] - (HDW) Volume Mount
[SERVICE: 0xCC0,15:46:25 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC8,15:46:25 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:46:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEEC,15:46:25 ERROR] ERROR, mount lock count is 0 but device is not mounted
[SERVICE: 0xFF8,15:46:59 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0xFF8,15:46:59 INFO] <0x4> GetFormatType() returned unknown format 4
[SERVICE: 0xEEC,15:46:59 ERROR] ERROR!!! Empty Checkpoint!
[SERVICE: 0xEEC,15:46:59 INFO] <0x4> CItunesDevice::GetCheckPointData() failed
[SERVICE: 0xCD0,15:46:59 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:46:59 INFO] [1] input #17 from src #0
[SERVICE: 0xCC4,15:47:00 INFO] [1] input #17
[SERVICE: 0xCD0,15:47:00 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:00 INFO] [1] input #18 from src #0
[SERVICE: 0xCC0,15:47:00 INFO] [1] input #18
[SERVICE: 0xCD0,15:47:00 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:00 INFO] [1] input #19 from src #0
[SERVICE: 0xCC8,15:47:00 INFO] [1] input #19
[SERVICE: 0xCC4,15:47:00 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xCC4,15:47:00 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC0,15:47:00 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
[SERVICE: 0xCC0,15:47:00 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC8,15:47:00 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:47:00 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCD0,15:47:02 INFO] [VolumeRemoved] existing mask 0x40, arrive mask 0x40
[SERVICE: 0xCD0,15:47:02 INFO] [1] value = 1
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #20 from src #0
[SERVICE: 0xCC4,15:47:02 INFO] [1] input #20
[SERVICE: 0xCD0,15:47:02 INFO] [InterfaceRemoved]
[SERVICE: 0xCD0,15:47:02 INFO] [1] value = 0
[SERVICE: 0xCD0,15:47:02 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #21 from src #0
[SERVICE: 0xCC0,15:47:02 INFO] [1] input #21
[SERVICE: 0xCD0,15:47:02 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #22 from src #0
[SERVICE: 0xCC8,15:47:02 INFO] [1] input #22
[SERVICE: 0xCD0,15:47:02 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #23 from src #0
[SERVICE: 0xCD0,15:47:02 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #24 from src #0
[SERVICE: 0xCC4,15:47:02 INFO] [MACHINE 1 INPUT #20] - (HDW) Volume Unmount
[SERVICE: 0xCC4,15:47:02 INFO] [1] progress is now 3
[SERVICE: 0xCC4,15:47:02 INFO] [1] Setting progress to 3
[SERVICE: 0xCC4,15:47:02 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Connected}
[SERVICE: 0xCC4,15:47:02 INFO] [1] *** UNMOUNTED - Sending event out, device session 0.
[SERVICE: 0xCC4,15:47:02 INFO] [1] !!!!! DoConnectStateAction() INTERRUPTED.
[SERVICE: 0xCC4,15:47:02 INFO] [1] input #23
[SERVICE: 0xCC0,15:47:02 INFO] [MACHINE 1 INPUT #21] - (HDW) Interface Removal
[SERVICE: 0xCC0,15:47:02 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Unknown}
[SERVICE: 0xCC0,15:47:02 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0xCC8,15:47:02 INFO] [MACHINE 1 INPUT #22] - (HDW) CheckDevNode
[SERVICE: 0xCD0,15:47:02 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCC8,15:47:02 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC4,15:47:02 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0xCC0,15:47:02 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC0,15:47:02 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0xCC4,15:47:02 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC0,15:47:02 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0xCC0,15:47:02 INFO] [1] progress is now 0
[SERVICE: 0xCC0,15:47:02 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xCC0,15:47:02 INFO] [1] input #24
[SERVICE: 0xCD0,15:47:02 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:02 INFO] [1] set waiting to mount = 1
[SERVICE: 0xCD0,15:47:02 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0xCD0,15:47:02 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xCD0,15:47:02 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xCD0,15:47:02 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #25 from src #0
[SERVICE: 0xCC4,15:47:02 INFO] [1] input #25
[SERVICE: 0xCD0,15:47:02 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:02 INFO] [1] input #26 from src #0
[SERVICE: 0xCC8,15:47:02 INFO] [1] input #26
[SERVICE: 0xCC0,15:47:02 INFO] [MACHINE 1 INPUT #24] - (HDW) CheckDevNode
[SERVICE: 0xCC0,15:47:03 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC4,15:47:03 INFO] [MACHINE 1 INPUT #25] - (HDW) Interface Arrival
[SERVICE: 0xCC4,15:47:03 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xCC4,15:47:03 INFO] [1] progress is now 2
[SERVICE: 0xCC4,15:47:03 INFO] [1] progress is now 2
[SERVICE: 0xCC4,15:47:03 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xCC8,15:47:03 INFO] [MACHINE 1 INPUT #26] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:47:03 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC4,15:47:03 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xCC4,15:47:03 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xCC4,15:47:03 INFO] VendorId: Apple
[SERVICE: 0xCC4,15:47:03 INFO] ProductId: iPod
[SERVICE: 0xCC4,15:47:03 INFO] revision: 2.70
[SERVICE: 0xCC4,15:47:03 INFO] vendor bytes:
[SERVICE: 0xCC4,15:47:03 INFO] 02 01 00 00 00 00 00 00 00 82 00 00 92 00 00 00 00 00 00 00
[SERVICE: 0xCC4,15:47:03 INFO] [1] firmware version: 2.70 (0x246)
[SERVICE: 0xCC4,15:47:03 INFO] [1] Power State: Powered
[SERVICE: 0xCC4,15:47:03 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xCC4,15:47:03 INFO] [1] could not retrieve checkpoint, calculating build id, family, and serial number
[SERVICE: 0xCC4,15:47:03 ERROR] unexpected firmware major version 2
[SERVICE: 0xCC4,15:47:03 INFO] [1] serial # 000a270010c2f306
[SERVICE: 0xCC4,15:47:03 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0xEEC,15:47:03 INFO] [1] Checkpoint attempt #1
[SERVICE: 0xEEC,15:47:03 INFO] <0x4> Got Serial #
[SERVICE: 0xFF8,15:47:03 INFO] [1] Checkpoint attempt #1
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:07 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:07 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:07 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:07 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:08 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:08 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:08 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] [VolumeArrive] mask = 0x3D
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\F:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:09 INFO] [VolumeArrive] mask = 0x7D
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\G:
[SERVICE: 0xCD0,15:47:09 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xCD0,15:47:09 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xCD0,15:47:09 INFO] [1] set waiting to mount = 0
[SERVICE: 0xCD0,15:47:09 INFO] [1] input #27 from src #0
[SERVICE: 0xCD0,15:47:09 INFO] looking up device # for \\.\F:
[SERVICE: 0xCC0,15:47:09 INFO] [1] input #27
[SERVICE: 0xCD0,15:47:09 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0xCD0,15:47:09 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xCD0,15:47:10 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:10 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:10 INFO] looking up device # for \\.\E:
[SERVICE: 0xCD0,15:47:10 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0xCD0,15:47:10 INFO] looking up device # for \\.\D:
[SERVICE: 0xCD0,15:47:10 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xCD0,15:47:10 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xCC0,15:47:10 INFO] [MACHINE 1 INPUT #27] - (HDW) Volume Mount
[SERVICE: 0xCC0,15:47:10 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xCD0,15:47:10 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xCD0,15:47:10 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xCD0,15:47:10 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:10 INFO] [1] input #28 from src #0
[SERVICE: 0xCC8,15:47:10 INFO] [1] input #28
[SERVICE: 0xCC0,15:47:10 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC0,15:47:10 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0xCC0,15:47:10 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xCC0,15:47:10 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xCC0,15:47:10 INFO] FAILED! Read Operation.
[SERVICE: 0xCC0,15:47:10 INFO] Last Error = 0x79
[SERVICE: 0xCC0,15:47:10 INFO] uStart = 0, uNumSectors = 1
[SERVICE: 0xCC0,15:47:10 INFO] m_hDisk = 0x00000290, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0xCC0,15:47:10 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[SERVICE: 0xCC0,15:47:10 INFO] FAILED! Read Operation.
[SERVICE: 0xCC0,15:47:10 INFO] Last Error = 0x79
[SERVICE: 0xCC0,15:47:10 INFO] uStart = 0, uNumSectors = 1
[SERVICE: 0xCC0,15:47:10 INFO] m_hDisk = 0x00000290, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0xCC0,15:47:10 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[SERVICE: 0xCC0,15:47:11 INFO] FAILED! Read Operation.
[SERVICE: 0xCC0,15:47:11 INFO] Last Error = 0x1F
[SERVICE: 0xCC0,15:47:11 INFO] uStart = 0, uNumSectors = 1
[SERVICE: 0xCC0,15:47:11 INFO] m_hDisk = 0x00000290, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0xCC0,15:47:11 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[SERVICE: 0xCD0,15:47:30 INFO] [VolumeArrive] mask = 0x40
[SERVICE: 0xCD0,15:47:30 INFO] looking up device # for \\.\G:
[SERVICE: 0xCD0,15:47:30 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xCD0,15:47:30 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xCD0,15:47:30 INFO] [1] set waiting to mount = 0
[SERVICE: 0xCD0,15:47:30 INFO] [1] input #29 from src #0
[SERVICE: 0xCD0,15:47:31 INFO] [DevNodesChanged]
[SERVICE: 0xCD0,15:47:31 INFO] [1] input #30 from src #0
[SERVICE: 0xCC0,15:47:32 INFO] SUCCESS
[SERVICE: 0xCC0,15:47:32 INFO] FAILED, last error = 0x5
[SERVICE: 0xCC0,15:47:33 INFO] Volume lock success!
[SERVICE: 0xCC0,15:47:41 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0xCC0,15:47:55 ERROR] CreateFile failed
[SERVICE: 0xCC0,15:47:55 INFO] [1] ===== iPod Shuffle =====
[SERVICE: 0xCC0,15:47:55 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xCC0,15:47:55 INFO] [1] iPod needs formatting...
[SERVICE: 0xCC0,15:47:55 INFO] 15:47:55, year 2006, day of yr. 311, GMT offset 4 isDST 0
[SERVICE: 0xCC0,15:47:55 INFO] [1] Perform launch updater check.
[SERVICE: 0xCC0,15:47:55 INFO] [1] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xCC0,15:47:55 INFO] [1] progress is now 0
[SERVICE: 0xCC0,15:47:55 INFO] [1] *** MOUNT FAILED - Non-FAT32 device, device session 0
[SERVICE: 0xCC8,15:47:55 INFO] [MACHINE 1 INPUT #28] - (HDW) CheckDevNode
[SERVICE: 0xCC8,15:47:55 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xCC8,15:47:55 INFO] [1] input #29
[SERVICE: 0xFF8,15:47:55 INFO] [1] Checkpoint attempt #2
[SERVICE: 0xFF8,15:47:55 INFO] <0x4> Got Serial #
[SERVICE: 0xC9C,15:47:55 INFO] [1] Checkpoint attempt #2
[SERVICE: 0xCC4,15:47:55 INFO] [1] input #30
[SERVICE: 0xC54,15:47:55 ERROR] iTunes is already running...
[SERVICE: 0xCC8,15:47:55 INFO] [MACHINE 1 INPUT #29] - (HDW) Volume Mount
[SERVICE: 0xCC8,15:47:55 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0xCC4,15:47:55 INFO] [MACHINE 1 INPUT #30] - (HDW) CheckDevNode
[SERVICE: 0xCC4,15:47:55 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev2.70#000a270010c2f306&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEEC,15:48:02 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0xEEC,15:48:02 INFO] <0x4> GetFormatType() returned unknown format 4
[SERVICE: 0xFF8,15:48:02 INFO] [1] Checkpoint attempt #2
[SERVICE: 0xC9C,15:48:02 ERROR] ERROR!!! Empty Checkpoint!
[SERVICE: 0xC9C,15:48:02 INFO] <0x4> CItunesDevice::GetCheckPointData() failed
[SERVICE: 0xEEC,15:48:02 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x79C,15:48:02 INFO] Mounted
[SERVICE: 0x79C,15:48:02 INFO] [1] already mounted!
[SERVICE: 0x79C,15:48:02 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xEEC,15:48:05 ERROR] ERROR, mount lock count is 0 but device is not mounted
[SERVICE: 0xFF8,15:48:19 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0xFF8,15:48:19 INFO] <0x4> GetFormatType() returned unknown format 4
[SERVICE: 0xC9C,15:48:19 ERROR] ERROR!!! Empty Checkpoint!
[SERVICE: 0xC9C,15:48:19 INFO] <0x4> CItunesDevice::GetCheckPointData() failed
[SERVICE: 0xEEC,15:48:34 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0xEEC,15:48:34 INFO] <0x4> GetFormatType() returned unknown format 4
Windows XP my comp. is 4 years old or so... -
After restoring my son's iPod shuffle (2nd gen) I am having trouble loading songs using the "autofill" command. I get the error message "The iPod cannot be updated. The required folder cannot be found."
Any idea what I need to do to fix it? Thanks
iPod Shuffle, 2nd generation Windows XP
Windows XPHi tjwils528,
There are a few things that can cause a "required folder cannot be found" kind of message with an iPod (this is actually the first time I've seen one of those error messages on here with a shuffle, but the same troubleshooting steps can be used).
So, let's go ahead and work through some steps to try, one-by-one, and see if anything seems to work for you.
The basic procedure with the following instructions would be to disconnect your iPod from your computer prior to actually performing the task.
Then, when you are complete with that step, open iTunes, and connect your iPod to your computer again, to check if you are still getting the error message. Repeat this kind of sequence as you go onto each next possibility to try (sorry if any of the steps relate to an iPod with a display, not a shuffle).
<hr>
iTunes needs to be reinstalled:
It's possible that iTunes needs to be reinstalled, perhaps because some required installation files were not loaded properly, or have been deleted.
Disconnect your iPod from your computer.
Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
Description of the Windows Installer CleanUp Utility
Also, use this article to manually remove the left over files from installation:
Removing iTunes and QuickTime for Windows
After you've done that, restart your computer.
Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
Download iTunes - 7.1.1.5
Now, restart your computer once more.
<hr>
Corrupt iTunes Library files:
-- It's possible that there is some sort of corrupt file in the iTunes library, which is causing this error.
When you are getting this error message, does it seem to occur when it hits a particular song(s) in the sync?
Try using the technique described in this article, for help in doing this.
If so, then try tracking down where which song that is, and then attempt to play that song in iTunes.
If you think you've found the culprit, delete it from your iTunes library (with your iPod disconnected), and reimport it into your iTunes again.
-- Make sure that your external hard drive is connected. If you store your iTunes library songs on an ex. hard drive, then make sure that it is connected to your computer, or else you will have files that cannot be found in your iTunes library.
<hr>
USB issues:
This error could also be caused by something with your computer's USB connections with your iPod.
-- First, try connecting your iPod to a rear port, not the front one.
-- With your iPod disconnected, try unplugging all other USB and FireWire devices (except your keyboard and mouse).
-- Update or reinstall your USB drivers. For instructions, see the steps in this article.
-- Also, you could try using a different USB cord. Disconnect your current one from your computer and your iPod, and restart your computer. Now connect the new USB cord (if you have another one) to your computer, and connect your iPod.
<hr>
Firewall issues:
It's possible that your firewall or antivirus software is blocking an iTunes process (like iTunesHelper.exe, for example), from running properly when your iPod is connected.
First, let's determine what Internet security software you have.
If you're not sure, you can go to "START > All Programs", and browse along the list for your security program.
(Make sure to do the following with iTunes closed and your iPod disconnected.)
Here are a couple of firewall/security programs that come to mind, that we have kbase articles (or I have the security program myself) about how to allow iTunes onto it:
If you're using your Windows firewall, then you can use this article to enable iTunes on it:
How to enable iTunes on Windows XP firewall
If you're using McAfee Personal Firewall Plus, then use the instructions in this article to enable iTunes there.
(That article above only mentions "iTunesHelper", but allow anything Apple/iPod/iTunes related on that list... not sure if that is the only one listed there, but look around anyway).
If you're using Norton Internet Security
If you are using something else, then usually, you launch the program, and go to some sort of section like "Settings", then go to something that says "Firewall settings", "Internet Permissions", or something similar.
Try to find a list of applications that it "Allows/Blocks".
Then, like normal, enable "iTunesHelper.exe", or "iTunes.exe", and "iPodService.exe" or anything else iTunes/iPod related (again, not sure if there are many things on that kind of list).
Now, after you've enabled iTunes processes on your firewall, restart your computer. Then, check your firewall again, just to make sure that your settings haven't changed back to default, and are still allowing iTunes.
Then, connect your iPod, and see if it syncs with iTunes or not.
<hr>
Let's test something...
If that does not fix your issue, then I would also like to do a little test with how something acts on your computer for you:
With iTunes opened and your iPod disconnected, go to Task Manager (CtrlAltDelete), and click on the "Processes" tab. Here, there ought to be these three processes listed:
iTunes.exe, iTunesHelper.exe, and iPodService.exe.
Carefully watch those three processes (if they are all there), and leave your Task Manager up and runnning so you can see what happens.
Now, connect your iPod to your computer.
Do those three processes stay in your Processes area when the iPod is connected? Or does some other strange thing occur?
For example, do either of those applications only stay for a few seconds when your iPod is connected, then promptly disappear?
Now that were done with the test (please describe the results of what happened in a reply), you can move onto some other possibilities:
<hr>
Other causes:
There could also be other things that could cause this error.
For example, if your computer is out-of-date with its Windows Updates, that might be a contributing factor.
You could try enabling disk use in iTunes, then resync your iPod with iTunes, and see if the error still occurs. (for instructions on disk use, check disk use
This could be a digital signing issue on your computer, too. See this MS document on that for details:
Detecting digital signing issues in Windows XP
In addition, I would suggest that you could try reinstalling your iPod's software update files.
See this for instructions:
What to do if iPod can't be updated because the firmware file was corrupt or not found
For some more ideas on "other causes", you could take a look at what is mentioned in this article. (i.e., running Chkdsk on your hard drive, or keeping your computer up-to-date with its downloads).
<hr>
I hope one of those things solves your issue,
-Kylene -
Itunes will not update/sync ipod shuffle (1st or 2nd gen).
Hello -- I've seen a few postings with similar issues, but no answers that work yet, so I'm hoping someone may be able to help.
Recently, I can not get itunes to sync or update either my 1st or 2nd gen shuffle. itunes sees it and diagnostics says everything is fine (although the diag program takes 5-7 mins to run). Non-shuffle ipods work fine on the same USB port. Also, the shuffles work fine on other computers.
I have deinstalled/reinstalled itunes, as well as the USB driver. I downloaded the reset utility for both shuffles and run. No difference after any of these efforts.
The problem is the same for autofill or drag/drop. itunes says not to disconnect the ipod as it's sync'ing and the little sync symbol appears next to the shuffle, but itunes just locks up ~5 mins. It returns w/o an error message, but nothing has been copied. It's the same whether I try to copy 1 or 100 songs.
Any help will be appreciated. I'll cross post in 1st gen discussion as well.
Thank you,None of the suggested fixes in the knowledge base article you referenced resolved this issue for me. Further, I cannot use the iPod Reset Utility to restore the iPod as it is not 64-bit OS compatible.
I have been unable to sync my iPod Shuffle 2nd Gen with iTunes since the release of 8.1.1.10. The new release 8.2.0.23 has not resolved the issue. Hopefully Apple will take notice of all the problems here on the forums and release either an iTunes or firmware patch to resolve these problems.
Message was edited by: Amp300 -
4G iPod Shuffle can't play 1h-long mp3-files! Why?
I have just purchased my first iPod Shuffle and it works fine except for the fact that my workout mixes can not be played.
The Shuffles main purpose should have been to play my music during workout...
Everyone of the mixes is between 1h and 1.5h long and none of them will play. Normal songs work fine.
My very old classic can play these mixes!
I assume it's just a little software bug that's causing this problem.
If that's the case, how do I tell Apple to please update their firmware to support bigger mp3's?
I don't wanna call the support but instead write an email or something.Hey Luzuk,
Thanks for the question. What happens when you attempt to play these songs? Based on the information provided, it sounds like these symptoms may be related to software. For isolation purposes, try restoring your iPod to factory settings:
Restoring iPod shuffle to factory settings
http://support.apple.com/kb/HT1481
Also, you may want to confirm that the songs in question are in a compatible format:
iPod shuffle (4th generation) - Technical Specifications
http://support.apple.com/kb/SP592
Thanks,
Matt M. -
Computer can't read or wright to my ipod shuffle
The computer seems to recognise the ipod and the tunes seem to transfer but the ipod will not play, when I try to autofill I get the message that the disk 'cannot be read or written to'. I've tried restoring to the factory settings but I get a message'can't mount ipod'. can anybody help with this?
hi Ossie!
hmmmm. i'm no expert with the Shuffle. but for other models, this is a good place to start with the read/write message:
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
... it might be a good idea to first do a reality check on my advice over at the Shuffle forums:
iPod Shuffle
love, b -
Restoring iPod Shuffle using windows vista if the device is not showing on itunes?
Hello fellow iPod users
I had this problem in the past, using different computers. Whenever I change the computer, this happens with my iPod... and the solution is always to restore it to factory default.
Currently my iPod shuffle first generation is showing on Windows (Computer), but not on iTunes. I am operating. I tried all the procedures on the support website (re installed itunes, quicktime and all other apple software, changed security software, plugged and unplugged the iPod, reinstalled the usb ports)... after I tried extra procedings such as restoring system and changing to another computer, but the problem seems to continue. When I turn on iPod, it flashes the green and yellow light.
When I plug another iPod on the computer, on the same USB port, iTunes recognizes it and it works perfectly.
So the problem seems to be the same that I had in the past, exactly the same.
My question then is this:
I try to use the restore utilty provided on apple website, but it is not compatible with Windows Vista nor 7. The option given by Apple is to use iTunes to restore the device, but hey, it doesn´t show on the device list, so how can I restore it if it doesn´t show???
I already had this exact same problem and the solution was always the same, but this time I don´t have an Windows XP computer available...
I also had iTunes run a device connectivity diagnosis and it reported all positive results, including: iPod found and USB ports checked.
Orion Noise is the iPod name, since its creation...
Here is all the diagnosis info (in portuguese.... esta sendo executado means is being executed, is working, properly...
funcionando corretamente means it is working correctly.... let me know if you would like anything else translated):
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
LG Electronics R405-A.BPSPP1
iTunes 10.4.1.10
QuickTime 7.7
Número de Série do iTunes (edited to post in the forum)
iPodService 10.4.1.10 está atualmente sendo executado.
iTunesHelper 10.4.1.10 está atualmente sendo executado.
Dispositivo Celular da Apple service 3.3.0.0 está atualmente sendo executado.
Controladores Universal Serial Bus:
Standard Enhanced PCI to USB Host Controller. O dispositivo está funcionando corretamente.
Standard OpenHCD USB Host Controller. O dispositivo está funcionando corretamente.
Standard OpenHCD USB Host Controller. O dispositivo está funcionando corretamente.
Standard OpenHCD USB Host Controller. O dispositivo está funcionando corretamente.
Standard OpenHCD USB Host Controller. O dispositivo está funcionando corretamente.
Standard OpenHCD USB Host Controller. O dispositivo está funcionando corretamente.
Nenhum Controlador de Host FireWire (IEEE 1394) foi encontrado.
Informações do Dispositivo Conectado:
ORION NOISE (F:\), iPod shuffle executando versão de firmware 1.1.5
Número de Série: (edited to post in the forum... but it shows the right one)
Velocidade do Barramento: 61440
CheersYes. See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Note you may have problem with some apps since some apps are not available in all countries. -
IPod Shuffle no longer portable !!!
Being a guy who wanted to do some overdue exercise, I bought an iPod Shuffle 1Gb. Fantastic piece of kit, light, small, ideal for what I needed. Its been working well yet lately, it's stopped functioning. Basically, when away from my laptop it doesn't work! When I switch it on I expect to see the green light flash but nothing, as if its dead! When connected to the laptop I'm able to upload music, use it to store data, etc, it works perfectly!
Since finding that I've got this problem I've tried multiple techniques to get the little thing to work. I've tried updating the firmware, regressing the firmware, restoring the software, restoring the software from another machine, etc, etc, yet nothing seems to have worked!
I'm also beginning to wonder whether its holding its charge!?! I left it plugged in and charging all night, and when came back to it in the morning, the orange light was still on. One thing I've found strange is that when the Shuffle is plugged into the power adapter, I can listen to music as if it were portable again!! When I then unplug it, it stops working!
I've also noticed that when I plug it into my laptop a get a series of lights...
(1) green flash
(2) green and orange flash (suggesting error!)
(3) green stays on
Over my time I've had a few problems with disconnection. I've updated the shuffle and even though autodisconnect is on, the orange light has continued to flash. I'll admit that I've had to unplug it a few times when the shuffle seemed to have hung. I can't believe however, that after everything that I've tried, it's as messed up as it seems because of this. I've now got the latest firmware installed, and it looks like I'm going to have to wait for the next version! Or I should attempt to get it repaired !?!
Thanks for reading my rant. If you think you can help I would appreciate any advise that you could provide.Hi Jonathan,
Sounds like your iPod is beyond the kind of help you can find here. You've done all the fixes I would suggest. Thankfully, the iPod shuffle has a one year warranty, so I would sent it in asap and you'll get a nice new iPod in no time flat!
http://depot.info.apple.com/ipodshuffle/
Good luck!
Sara. -
IPod shuffle second generation not compatible with latest iTunes?
Edit: re-reading this message I notice I say sync when talking about the iPod shuffles. Note that there is NO sync option shown in iTunes, only auto fill. Whenever I say sync regarding the shuffles, I mean auto fill. Syncing for the iPod Touches works fine though.
My sister recently got three iPod touches for her family and I helped set them up. I had no problems setting them up at all. It's when she brought me two iPod Shuffles (generation 2), one for my niece since she's not old enough to use an expensive iPod touch, where the headaches began. When choosing to synch, iTunes says it is waiting for the iPod and hangs for a good 2+ minutes. After it unfreezes, with no error messages, I see no changes, and no music is on the iPod (either of them).
The iTunes version is 8.1.1.10, which is the latest currently. Much to my horror Internet searches show a multitude of people claiming the iPod shuffles gen 1 and 2 do not properly work with the latest iTunes software! Is this true, and if so has Apple released any statement on the matter?
This program came to our rescue:
http://www.getsharepod.com/
I was successfully able to add music to the gen 2 iPod shuffles using that program, and indeed I know not to run both it and iTunes at the same time. iTunes was even able to display the tracks and play list I created with Sharepod, but the "fill" command still did the same thing: caused iTunes to hang for a time while saying it was waiting for the iPod and then continue as if it finished properly later... with no changes made at all. Even the check boxes for settings don't seem to save, but iTunes does properly name the devices. One is for one of my nephews and one is for my niece. Dragging songs to the iPod shuffle causes the same behavior of freezing for a time before unfreezing with no songs added to the device. I must note that by freeze I don't mean Windows says it's not responding. I can tab out and minimize/restore the program fine. All controls in the program such as clicking on play lists or trying to access the menus or clicking things do nothing until it unfreezes though. Since the iPod touches sync so incredibly quickly, I don't know if the program freezes during a normal sync.
After creating three separate libraries (my sister does not want each child having their own Windows name) and successfully showing the kids how to hold shift to choose a library when starting the program, each device is properly bound to each of my sister's family's names. As I said the iPod touches work perfectly so I am going to assume this is the dreaded incompatibly the latest software has with the iPod shuffle gen 2s?
Is there a fix for this issue or are we just stuck using third party software to deal with the iPod shuffles?
Message was edited by: Zunnoab
Message was edited by: ZunnoabThanks! SharePod really did the trick.
iTunes 8.1.1.10 wiped out my 2nd generation Shuffle. SharePod is the only way I can put songs in any more. From the looks of the forum I'm not the only one. Sure hope Apple figures it out soon!
** iPod/iPhone Connectivity Tests **
iPodService 8.1.1.10 is currently running.
iTunesHelper 8.1.1.10 is currently running.
Apple Mobile Device service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Connected Device Information:
KAI'S IPOD, iPod shuffle (2nd & 3rd Generation) running firmware version 1.0.4
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
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