Ipod shuffle 4th gen device does not appear in latest version iTunes

ipod shuffle 4th gen device does not appear in latest version iTunes

Mine is not recognized by PC-Windows, nor Itunes, and not by the "Mass Storage Device" removal Icon.  I've done all the diagnostic tests, Uninstalled Itunes then reinstalling, etc.etc to no avail. Yet never had a problem with old generation Ipod, (died of old age) and Gloria's Ipod after two plus years is going strong with never an issue.  I belive Apple is having significant problems with the 3/8 inch shorter newest Ipod generation.  If your Ipod is still under warranty you need to call Apple support.  

Similar Messages

  • I've plugged in my Ipod shuffle and the device does not appear in Itunes.  How can I see or update the music on it?

    I've plugged my Shuffle into my MacBook Pro and Itunes did not pop up.  I opened Itunesmyself, yet the device was not showing and I had no 'device' tab in the top right corner next to 'Itunes store' tab.  Therefore how can I update the musci on this shuffle or see what the problem is?  Thanks

    Hi Swill79,
    Thanks for visiting Apple Support Communities.
    You may find the tips in this article helpful for troubleshooting your iPod connection:
    iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/ts1410
    Best,
    Jeremy

  • HT1510 my iPod shuffle 4th gen won't charge or show up in iTunes

    my iPod shuffle 4th gen won't charge or show up in iTunes when i plug it in to the back of the computer and when the off/on switch is halfway it gives me a solid red light on the iPod battery status light for about five seconds does anyone know what to do

    If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"?  Also, you can run System Profiler or System Information (depending Mac OS X version).  It is in Applications/Utilities/, but you can also run it from the About This Mac window.  Does the shuffle appear as a device under USB?
    The red light when you move the power switch to ON means very low charge in battery.  That probably means the battery is not getting charged when connected.  In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle.  In any case, power is not getting to the battery.  It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected.  That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
    You can make sure the USB port is working by using something else that is similar (like a USB flash drive) on the same port.  If you happen to have another USB cable, you also try to rule out a bad cable.

  • My IPod shuffle 4th Gen Charges but won't come up in itunes or turn on?

    I have bought an IPod shuffle 4th gen and it won't come up in Itunes and it won't turn on, in Itunes it just had a red light and when I unplugg it, no light at all.

    Did it previously work with your computer and iTunes?  Or is this brand new, never previously connected to your computer?
    You can try this procedure to reset the iPod shuffle
    http://support.apple.com/kb/HT1655
    Then, shut down your computer (power off) and start it up, with iPod shuffle NOT connected.  Run iTunes.  Then, try connecting the iPod shuffle again.
    If that iPod is less than one year old, it is under warranty.  You can contact Apple (or make an appointment at an Apple Store Genius Bar) to see about getting it replaced (if it's broken).

  • My ipod shuffle (4th gen) don't works after hard reset with itunes

    My ipod shuffle (4th gen) don't works after hard reset with itunes, it don't reads too like USB by Windows.
    Before that i've seen error (-50) in iTunes, so i reset ipod.
    I've read all tips on this site, but nothing helps me.

    No, USB works good. I've tried reset on my friend's PC, and it saw my ipod and reset was done. But when i tried to load music, it wrote me, that i've installed incorrect software.

  • How to Play Overdrive Media Books on an iPod Shuffle 4th Gen

    Hi,
    Many libraries use Overdrive Media to manage audio books in various formats.  Once you have downloaded the book to the Overdrive Media Console on your computer, you can then choose to transfer it to a device (such as an iPod or other mp3 player).  When transferring WMA files with an iPod shuffle 4th Gen (I'm not sure about other gens) this creates a number of files with bizzare titles.  When you go to the book section on the iPod it will play the first section and then it will just continually loop and you never go on to the next section.  After working with this for a while I've figured out how to make this work.  This is not what I consider a satisfactory solution but more of a work-around.  I hope that Apple will produce a fix that will remedy this situation as a lot of people download audio books from the library.
    1.  When you transfer WMA audiobook content to your iPod, Overdrive Media does it via iTunes.  I believe it usese iTunes to perform a file conversion.  Once the conversion is complete, it transfers the converted file to your shuffle.  If you watch this occur, you will notice that while it is converting the file, it assigns it a strange number like 10347.  As each part of the book is transferred, write down its number.  You have to catch it during the conversion as once the part is converted it reverts to its title (something like "Where the Red Fern Grows Part 01").  But that title is never transferred to the iPod.  It retains the strange number.
    2.  You will notice that as each file is converted, the number goes up.  So as you write them down, they will look like 10347, 11671, 12003, 12865... etc.  I have no idea what these numbers mean but they become your section titles on the audio when the Voiceover button is pressed.  One other thing, sometimes the numbers restart like so:  18567, 19325, 345, 907... Again, not sure why but you must keep the order they were converted and transferred as this is the order in which you'll want to play them back.
    3.  Now you will have a list of numbers indicating the different parts of the book.  Turn on your iPod and use the Skip Forward button to until you hear the book start.  Listen to the fist section until you hear it start to repeat.  There will be no pause or anything so sometimes it is hard to pick up where the part ended.  Once the part has ended, hold the Voiceover button and listen to the strange number.  Next press the Skip Back button and listen to the other strange numbers which will be in order, last-to-first.  When you get to the number indicating the next part, press the Play button and you will now be on the next part.
    NOTE: if you press the play button on the wrong part (strange number), it will shuffle that part to the end of the playlist.  But if you have the part numbers written down in order this won't be a problem.  Also, if you hit the forward skip or backwards skip while playing a part, it will skip to some place in that part.  You can get back to your original spot by skipping again a few times more in the same direction.
    EXAMPLE:
    Let's say you are transferring a 4 part book to the iPod.  During this transfer you note the strange numbers during conversion like so:
    Part 1 = 11278
    Part 2 = 11942
    Part 3 = 12512
    Part 4 = 13398
    Now your book is on the Shuffle.  Turn on the Shuffle and listen for the start of the book.  If it is playing something else like music or a podcast, press the Skip Forward button until you hear the audiobook begin.  This is usually accompanied by music and has the title of the book, etc.  At this point you can press and hold the Voiceover button and you will hear "11278" pronounced.  Release the Voiceover button and let this part of the book play to the end.
    You will then at some point hear that part of the book start over.  Press and hold the Voiceover button and start using the Skip Back button.  You will hear in this order: "11278, 13398, 12512, 11942".  When you hear "11942" press the Play button and Part 2 of the book will begin.  Continue this process for each part until you reach the end of the book.
    I've listened to several books using this method and it has worked fine.  It is sort of fiddly and you have to do some things that I think iTunes or the Shuffle should do but until Apple does something about this, it is the only way that it will work that I've been able to find.
    Regards,
    medinabrett

    It sounds like the Windows Media security update in Para x, below, may not have been done and your music setting may have been on Repeat.  As a review, here is a list of steps that may help clear the problems up.
    Many libraries worldwide now use Overdrive Media Console, which comes in Mac an Windows versions http://www.overdrive.com/Software/omc .  Some find the mobile device transfer process confusing.  To load or delete a WMA or MP3 (Macs can only download MP3 books) audiobook onto an Apple mobile device see the "How to Transfer to a Portable Device" video in the guides at Step 7, then do the following.
    1. For Windows versions, you must first do a security update of Windows Media Player (even though you won't be using it) using Internet Explorer at http://drmlicense.one.microsoft.com/indivsite .
    2.  Open iTunes, plug the mobile device into the computer USB port and open the Overdrive Media Console.
    3. Highlight the mobile device in the left hand menu of iTunes and insure the "Manually manage music and videos" box is checked in the Summary Tab. If the mobile device storage is full, transfering will delete that portion of music necessary for the ebook.
    4. Highlight the book you want to transfer in the Overdrive Media Console and click the Transfer Button.   A window opens permitting you to click the boxes for parts of the book you wish to transfer.
    5. After the book has been transfered, when you click the disclosure triangle (arrow) to the left of the iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes, MP3 books will show up under the Music subsection and WMA books will show up in the Books subsection.  Once the mobile device is disconnected from iTunes, MP3 books will show up in the Songs list of the mobile device and WMA books will show up in the Books list.
    6. To remove a book from a mobile device plug the device into the USB port and open iTunes. Click the disclosure triangle to the left of your iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes so that you can see the device’s subcontents. For an MP3 book select the Music subsection, right click on the book and choose Delete.  For a WMA book, select the Book subsection, right click on the book and choose Delete.
    7. The Overdrive Media Console Guided Tour (videos) is at http://www.overdrive.com/Solutions/Libraries/tour/MenuWelcome.html .  The "Portable Devices" and "How to Transfer to a Portable Device" videos are there.
    8. To find a nearby library for ebooks search http://search.overdrive.com .  You can download the software, search for books and see tutorials without an account at the website of any library that uses Overdrive, however, you need a library card to download books.  At this library site, for example, the software and guided tour are at the bottom of the left hand menu.
    http://washoecounty.lib.overdrive.com/539A4B98-B41A-49DE-8EC1-A22F66E4C0F6/10/41 9/en/default.htm .

  • My iPod shuffle 4th Gen does not appear on the lates iTunes

    Hi.
    Was wondering if you could help.
    My iPod shuffle 4th Gen does not appear on the lates iTunes. I have tried everything there is on google, but with no avail.
    Please help.
    Thanks

    Hello SammyZain,
    The article linked below details a number of troubleshooting steps that can help get iTunes to see your iPod.
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    Cheers,
    Allen

  • My ipodmy ipod shuffle 4th gen does not play whole songs, only parts then goes on to next song

    My recently bought ipod shuffle 4th gen does not play whole songs synced to it, only the beginning then goes on to the next song.  What have I done wrong?

    I changed the iPod to Disk mode and it just blinks orange while it is connected to the PC. It says that it is synched on the PC screen but I thought the blinking orange light means that it isn't. I took it back out of disk mode. The original problem still exists...when I turn it on, the green light stays lit for 5 seconds then there's no light at all....when I press play the lights alternate orange and green indicating no music is loaded which is wrong since it shows all my songs that are loaded when it is connected to my PC. What a mess.

  • HT2292 Windows 7 Pro 64-bit does not recognize iPod Shuffle (4th Gen)

    I have tried every trouble-shooting recommendation, suggestion, guess, etc. that I could find related to this issue and have had zero success getting either of my two computers to see a brand new iPod Shuffle (4th gen). I have gone through all of the steps in http://www.apple.com/support/ipodshuffle/assistant/itunes/ and http://support.apple.com/kb/TS1369 with no progress. I have tried 7 USB ports on two different computers (both running Windows 7 Professional 64-bit). The iPod Shuffle's little light stays a solid green when plugged into the port. I have uninstalled and reinstalled the latest version of iTunes. In Device Manager, I have uninstalled all USB devices. I have turned off all firewalls and virus protection. I have run Windows Update. I have verified that the Applie Mobile Device Driver is running. I have reset the iPod Shuffle.
    When I plug the iPod Shuffle into the computer, no notification pops up, no new device shows up in the Device Manager or My Computer, and no device is displayed in iTunes under Devices. If I scan for new hardware, I get nothing. I even found a proprietary software that verifies communication between the computer and iPod - the result was that "no iPod is connected".
    Please help.

    Have you tried a different cable that connects from your ipod to your PC? You could simply have a bad cable / dock.

  • I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    Hey Xxx_Dank_xxX,
    Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred?  Are you working with a Mac or a PC?   Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
    iPod shuffle (4th generation): Not seen in iTunes - Apple Support
    https://support.apple.com/en-is/HT203407
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    https://support.apple.com/en-is/HT204095
    Regards,
    Judy

  • I just purchased an ipod shuffle (4th gen.) and  I have been working trying to get it running for hours.  I have followed all manuals and tutorial help.  When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

    I just purchased and IPod Shuffle (4th gen.) and can't get it running.  I have gone through all of the help available.  It shows up in my device manager, but needs a USB driver.  It will find it online, but says an error has occurred and access is denied instead of installing.  I bought this for a last minute trip with teenagers and I have spent hours on this.  I am running Windows 7 and have tried disabling the firewall.
    Help, please.

    Hello, kcanole. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    Resetting iPod shuffle
    http://support.apple.com/kb/ht1655
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Restoring iPod shuffle to factory settings
    http://support.apple.com/kb/ht1481
    Cheers,
    Jason H. 

  • Ipod shuffle (4th gen) is not recognized by computers.

    hello! Ive got ipod shuffle (4th gen) and here is my problem - computers cannot recognize my device. I checked it on few ones and when i connect it to the usb port, ipod is charging. Windows 8 and itunes doesnt recognize it. Iu used to work fine for me for quite long time, but now i cannnot do anything. Ive tried every tasks from apple support and it still doesnt work. please help. thank you

    Hello there baku_k,
    It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:
    Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • TS1538 When I open itunes, "Devices" does not appear at all in the left column on the screen, therefore I can not sync my ipod touch.

    When I open itunes, "Devices" does not appear t all in the left column on the screen. I can not sync my ipod with my itunes library. Suggestions?

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

  • When i sync my ipod touch (4gen), my music does not appear on my device? what is wrong?

    when I sync my ipod touch (4gen), my music does not appear on my device. What went wrong?

    Hello,
    The problem is that you just don't selected the music that you want to import.
    You can do this by opening iTunes, search your ipod in the superior bar, select it, then will appear a screen showing the information of your ipod, you can check how many songs are in your ipod, if there says nothing so theres the problem. In the superior bar, select Music, then click on the box "Sync Music", now select the songs you want right down. And press "Sync" That should solve the problem.
    Cheers

  • I have an iPod touch 4th gen. why does it show the wrong album art only on my ipod and not on itunes? Is there any way I can fix it?

    I have an ipod touch 4th gen. why does it show the wrong album artwork on my ipod and it's fine on itunes. why is that and is there any way to fix it? please help!

    I think it can't find the right or any artwork and ends up putting junk in there.
    And can happen with artist and other tags.
    probably fine with commercial media but otherwise....? I think you have to manaully go in and edit
    I also don't like how it handles and stores non-Apple iTunes store content.

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