IPod Shuffle 4th Generation not charging or turning on - Warranty Replacement?

I have a 2GB iPod Shuffle 4th Generation that I just bought maybe 2 weeks ago at Target. It's been a great little thing to use in the car and just tonight it stopped charging from my computer and wouldn't turn on. I held down buttons, looked up solutions, attempted the reset, reset my computer, used a friend's cable, tried everything. It seems to just be a brick. I know it's under some kind of warranty and I haven't gotten it at all wet or dropped it.
Can I get it replaced at my local Apple Store free of charge? I do not have the receipt for it, and I bought it with a gift card. I don't believe I've yet registered it online.

Hello there, cgblanchet.
The following Knowledge Base article and link to Service Answer Center offer up some great answers to your question:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/ts1412
and
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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IPod Shuffle 4th Generation not charging

I have a iPod Shuffle 4th Generation and it is not charging. I have it plugged into my macbook and it showing up in itunes and has a blinking orange light. When I remove the shuffle and turn it on there is no light. I have tried restoring the shuffle and that did not work. Any suggestions?

Hello there, cgblanchet.
The following Knowledge Base article and link to Service Answer Center offer up some great answers to your question:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/ts1412
and
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPod touch 4th Generation not charging.

I have had my iPod touch 4th Generation for 3 weeks, after having to buy a new one because i was refused by anyone to have my old iPod 4th Generation fixed as its screen wouldn't work
Anyway, last night my iPod was charging fine when i went to sleep, but after i went to sleep it had obviously stopped charging during the night as it had red battery
I have tried charging it in the computer, docking station and a plug in the wall but neither of them work, i have even tried changing the USB cable and nothing will work
Any ideas of how to fix this? I've seen many complaints on here about it but no one knows how its happened to their iPod because it just happens
My iPod is now completely off because it wont charge and the battery is dead so i cant get onto my iPod to do anything
Help please?

See the not charging topic of:
iPod touch: Hardware troubleshooting
Also look at the dock connector on the iPod. Look for abnormalities like bend or corroded contacts, foreign material and crack or broken plastic.

IPod touch 4th generation not charging, not doing anything

My son lost his ipod touch 6 months ago. We found it last night, but now it seems completely dead, even when I plug it into the wall charger or computer. It was completely fine before he lost it, and was just "hiding" safely under a bookshelf for the past few months.

If a battery isn't discharged or recharged for some time, it can lose capacity. You can try this method which might help if it is just frozen: http://support.apple.com/kb/HT1808

IPod Shuffle 4th-Gen NOT recognized by iTunes

I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

Hello eleanor118,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle (4th generation): Not seen in iTunes
http://support.apple.com/kb/TS3572
Have a nice day,
Mario

HT1238 ipod shuffle 4th generation error 1439 how to slove?

Hi
Please advise the fixing of error 1439 for ipod shuffle 4th generation.
Thanks

Did this work before, and does not work now for some reason? Or is this a new shuffle you are connecting for the fist time to the computer?
If this is a new shuffle, make sure the docking cable plug is completely inserted into the shuffle's headphones jack, as shown in this document
iPod shuffle (4th generation): Not seen in iTunes
As a test, you may want to shut down (power off) your computer, then disconnect all USB devices (including hubs). You can leave standard keyboard/mouse connected, if used. Start the computer, run iTunes, and connect the shuffle (by itself) to a direct USB port on the computer.
Are you using the original USB docking cable that came with your shuffle?

IPod shuffle 4th generation will not turn on?!?!

My iPod shuffle 4th generation flashes red for 3 seconds when connected to the USB charger but will not turn on, charge or connect to the computer. This means i can not go through the basic trouble shooting reset steps. I tried turning it off waiting 10 seconds and turning it on. I made sure the buttons were no diabled. I updated my iTunes and updated all software on my computer and restarted it. I also made sure the USB port works by putting something else in- it works. I am running out of options given on the apple website!!! WHAT DO I DO?

Hello StefiPod,
It sounds like your iPod is not charging, and you have already restarted your computer as well as updated your iTunes application and the issue persists. You have also verified that the USB port works for other devices.
I recommend these troubleshooting steps from the article named:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/ts1412
Your iPod shuffle may need to be reset. See this article for steps to reset iPod shuffle. Resetting does not affect your music or data files.
If a red light is blinking or continuously on, your iPod battery may not be charged. You can find information on charging iPod shuffle here. To find out how to check the battery life, see the article "Checking the charge." To get the most out of your battery, be sure to check out our battery tips and tricks article.
If none of these steps worked, you may need to restore your iPod shuffle software. Please be aware that doing so will delete all your files on iPod shuffle.
If the issue persists, then your iPod may need service. Follow the section toward the bottom labeled:
Get Service
If you've tried all the appropriate troubleshooting steps above and those found on the iPod shuffle Support page, and have determined that your iPod shuffle needs service, you can request service online.
Thank you for using Apple Support Communities.
Cheers,
Sterling

IPod Shuffle 4th Generation is not turning "ON"

Hi.....
I used to use my iPod Shuffle 4th generation when I go to GYM, but then I stopped using it for a while ( 1 or 2 monthes ), then I went back to use it again, but it's not charging & not turning "ON" at all.
Can anyone help me please?

Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

Ipod shuffle 4th generation device not shown on itunes, not charging. Seeing red light when connecting to USB charger for a few seconds, then nothing. How to fix this?

My ipod shuffle 4th generation was working fine for a few months. My son then bit the USB charger. I bought a new USB charger, but the shuffle is not charging and not showing up under the devices in itunes. It also doesn't appear in my windows under my computer. Just to note. I also have a new ipod touch. I am able to charge that fine on the same computer using the USB charger. The device (Ipod touch) does show up in windows and in itunes. The shuffle doesn't show in either place.
I have tried to use the apple support page. I went through each step. I made all of my USB drives not shut down, I had my computer on all night to try and charge the shuffle. All I see is a red light that appears on the shuffle for a few seconds when I first connect the USB charger to the computer. Then, nothing. Since this was working a bit ago, I don't think that I have a defective shuffle. The USB charger is brand new, I just picked it up yesterday from the apple store. I have the short one, and the longer cable as well.
Any help that you might be able to give to me would be much appreciated. My daughter is missing listening to her music. Thanks!

Instead of "charger," you should call it the "USB cable" to avoid confusion. When started reading your post, I was thinking, how can your son break a USB power adapter (the "charger" that plugs into a wall socket) by biting it...
Since you got the product with the two USB cables at the Apple Store, you have the right replacement (some third-party replacements are for the 2nd gen shuffle and do not work with the 4th gen shuffle). Make sure you are completely inserting the plug into the headphones jack. The fit may be tighter than expected, since the connectors are new.
http://support.apple.com/kb/TS3572
If you tried both of those cables, it would be unlikely that you got two faulty cables in one package. If a new USB device has been added to the computer between the time it worked with the old cable and now, there could be a problem on the USB bus (such as not enough power or a device conflict).
As a test, you should shut down (power off) the computer and disconnect all USB devices (including any hub), except for standard keyboard and mouse (if used). Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up computer, run iTunes, and connect the shuffle by itself to a direct USB port on the computer.

IPod shuffle 4th generation will not connect to iTunes.

iPod shuffle 4th generation will not connect to iTunes. Windows Vista and iTunes, all updates current. Cables secure & connected. Device driver will not load. iPad will connect when tried with several other computers. When I try to connect it will hang iTunes until I re-boot. iPad does NOT appear in Windows Explorer either.

Oh, so the iPad DOES work fine connected to the same computer and the same port. I thought you said it did not in the first post, but maybe you got that working (or I misunderstood before).
NOTE: When things are working properly, the shuffle will not appear in Windows Explorer (except when actively syncing), unless you have Enable disk use turned on for the shuffle. So not seeing it in Windows Explorer may not be a problem.
Is this shuffle a new purchase... so it did not previously work for you on this computer? If so, make sure that the shuffle end of the USB cable is fully inserted into the headphones jack. The fit can be tighter than expected, and it may seem connected, but is not. For a surprising number of people, this was the problem.
In iTunes, is the sidebar (along left side of window) visible. If it is hidden, from the iTunes menu bar, under View, select Show Sidebar. When there are no devices connected, the heading DEVICES should not appear in the sidebar. When you connect your iPad, DEVICES should appear, with the iPad listed below. If you connect the shuffle, it is be added to the list under DEVICES. To confirm, you do not see the shuffle listed there under DEVICES, when it is connected?
When you connect the shuffle, does its light on the shuffle do anything?

IPod Shuffle 4th Generation's control buttons not working.

My iPod Shuffle 4th Generation's control buttons are not working. Sometimes it works after formatting it stopped again.. Please give a solution ASAP...

Hello.. When I switch on the iPod Green light appears. after 10 - 15 secs 3 times orange light blinks... After that I wont be able to increase / decrease the volume nor change the song. If I need to change the song, I should switch off n switch it on back. Actually I washed the iPod. It was in my jeans pocket.. Put in the washing maching without knowing that iPod was in the pocket. Charge also not staying long...
**Warranty is there for the iPod. Unfortunately it has two dents, so its not eligible for the replacement..

Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message

Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
Using win 7 and latest iTunes [10.6.3]. Have already gone through below links and did not find any solution.
http://support.apple.com/kb/HT2292
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/HT1923
http://en.kioskea.net/forum/affich-17997-ipod-not-detected

I was hoping it would be something like a USB device conflict, but now the shuffle is the only thing connected...
This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
Under Part 9. Verify that USB drivers are installed, did you try the steps in If only "Unknown Device" appears? That appears to be your situation.
Also, you said that the shuffle initially worked well enough to do a sync, then it had the same problem again. If you can get it to work again initially, before doing anything else, try the following. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab. By default, the checkbox for Enable disk use should be unchecked. If so, check it and Apply the change. See if that makes any difference.
(If Enable disk use was already checked, try unchecking it and Apply the change. Basically, set it the "other way" and see if there is any improvement.)
NOTE: When disk use is enabled, you have to eject the iPod in iTunes before disconnecting it physically.
If the disk use change makes a difference, that may provide a clue about the actual cause.

I need to get an ipod shuffle 4th generation for work using ear phones but at home are there adapters to hook it up to my home stereo that had dock for ipods but shuffle is not compatible w/o some kind of adapters. plz advise

i need to buy an ipod shuffle 4th generation for work using earphones but at home are there adapters to hook it up to my sony home stereo dock? the dock isnt compatible w/the shuffle but is w/the other ipods. Plz advise thank you

Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!

Great Battery on my iPod Shuffle 4th Generation (Late 2012)

Today i used my iPod Shuffle and Voice Over says Low Battery it alert me 2 times so i charge it and i see it after 2 or 3 minutes the indicator from orange to green after 2 - 3 minutes so i remove it from the charger and i check the battery and Voice Over says Battery Full and then after 30 Seconds i check again Voice Over Says Low Battery so i decided to continue listening to music then after 1 minute i check the battery and it says Low Battery again so i leave in our table and pause the music and i did not turn off my Shuffle after 5 minute i check it again and it says Battery Full then i play a music again then check the battery level and it says Battery 75% and after 30 minutes i check it again and it is stays at 75 Minutes and from now my iPod Shuffle Battery Level is at 75% and it is not changing even you play a music after 1-2 hours it is stays at 75%..
That's all Thank You For Reading i just Share my iPod Shuffle Great Battery Story
I hope it happen this to you
I Love my Great iPod Shuffle 4th Generation (Late 2012) Battery
Go Apple for Great Battery on iPod Shuffle 4th Generation (Late 2012)
Keep up the Good Work
Comment if this happen to you or not or just comment if you have a question.

If you did a Restore in iTunes, and it continues to have the problem, if it is covered under warranty or AppleCare, you should probably contact Apple tech support directly (not the users forum). If you have an Apple Store nearby, a good way to do this is to make a reservation at the store's Genius Bar and take it there. You don't have to have a reservation, but you can make one at the store's web page
http://www.apple.com/retail/

My ipod shuffle 4th generation cannot be reset

Hi I have an ipod shuffle 4th generation. It was working perfectly fine when suddenly it wouldnt charge and also it is not being detected by pc. I have windows 7 installed on my pc. I thought it would be frozen so I followed the resetting steps on the apple site for a frozen Ipod shuffle 4th gen, but still noting seems to work. Please provide me with a solution asap...

Is this what you tried to Reset the shuffle?
support.apple.com/kb/HT1655
You do have a "shuffle," correct? Not a nano? I ask because a shuffle has no screen, so there is nothing that would appear to be "frozen" and no indicator for it charging (except for a light).

IPod Shuffle 4th Generation not charging or turning on - Warranty Replacement?

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