Ipod Shuffle A1271 is not recognized in Windows 8 64-bit

My Ipod Shuffle is not recognized in windows 8 (64 bit)
I get an error saying the device is not recognized by the computer and was getting just a solid orange light on the ipod.
I kept playing around to find a solution and in the process deleted the drive in hopes to install it again. Now I just get a flat green light and am unable to even restore the driver.

Yes. I have the latest version intalled but this hasnt helped.
I thought it could be to do with the Shuffle not having enough of a battery charge.
So i plugged it into the wall charger and then tried this didnt work either.
It wont even play music for some reason. The only information I get in the earpiece when I turn it on is what the battery level is at.

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My ipod 3rd generation is not recognized by windows/itunes,please help

My ipod 3rd generation is not recognized by windows/itunes,please help. Have tried restoring a number of times but did not work, any suggestions?thanks

Start with this Apple support document.
http://support.apple.com/kb/TS1369
B-rock

IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
iTunes is up to date & has been reinstalled.
I have restored the iPod according to the instructions I have seen in similar threads.
Tried plugging into a USB hub with its own power source.
Shuffle will charge in USB wall plug & play music.
I am using the original USB dock that it came with it.
Thanks for any suggestions.

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

IPod Shuffle 2nd generation not recognized by Mac Book Pro

iPod Shuffle 2nd generation not appearing in Mac Book Pro device window. USB checked and OK as I can charge iPod by connecting to power outlet. Reset iPod and no change. Kindly advise on what to do next.

Hi SultanAshraf,
Welcome to Apple Support Communities.
It sounds like there is an issue with your iPod shuffle being recognized by iTunes on your Mac. Try the suggestions in the in the troubleshooting assistant below, they will resolve most issues like the one you described.
iPod shuffle (2nd generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/shuffle2gen/#
I hope this helps.
-Jason

IPod Shuffle 4th-Gen NOT recognized by iTunes

I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

Hello eleanor118,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle (4th generation): Not seen in iTunes
http://support.apple.com/kb/TS3572
Have a nice day,
Mario

IPod Touch 4g is not recognized in Windows 8.1

Hello, I have been racking their brains over a month without knowing what to do, I have an iPod Touch that I got from a friend, and I can not sync with iTunes, I tested on Windows 7 and when it was said that the connected device 'usb not recognized 'and Windows 8.1 shows nothing, it just is charging the battery, I believe it can be internal drivers that may have lost acid, could someone help me? already thanks.
Translated by Google Translate.

See
iOS: Device not recognized in iTunes for Windows
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod shuffle 2nd gen not recognized in Mac either Finder or iTunes (but is detected and works perfectly fine on Windows)... i tried using iPod Reset Utility, but no luck...

i've been working on this for the past few days, and still no luck... iPod Shuffle 2nd generation (i know it's old).... not detected in my home MacBook... but works perfectly fine on Windows....
i tried using iPod Reset Utility, soooo many times... and i only had twice the luck of having it formatted... but even though it is formatted, it still isn't recognized in iTunes or even in Finder.... other than the 2 times of having it formatted using iPod Reset Utility, i had seen all the reuslts, like: Error ressetting the ipod blah blah: iPod has been reset, keep plugged in, until reset is completed blah blah: iPod has been reset, unplug and replug your iPod blah blah... etc, i have seen all the possible effects of iPod Reset Utility, but still no luck getting it recognized in iTunes or Finder....
and then , i tried connecting it to a windows computer (but i didn't restore it from there, and just ejected it from windows iTunes), after ejecting it from windows, and then connecting it to Mac, it worked miraculuosly.... perfectly synced and able to put music and listen to them... ejected iPod... after a few minutes, i wanted to add some other music, but when i connected it again, Bam!!!! not working again... even after connecting to windows, it didn't work anymore... guess the magic trick has been doomed...
i badly need help... puhlease... (^_^)

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

Ipod shuffle 1st generation not recognized by itunes

Right after I updated to itunes 12, my first generation ipod shuffle will not longer be recognized by itunes. I run Windows 7 and it is recognized when I open up windows explorer, but I can't get to it in itunes. Any help?? Thanks!

The 1st gen shuffle has REALLY excellent sound. It is better than 2nd gen shuffle, and other iPods, for sound. Because it has a separate docking connection (the USB plug), it is the only shuffle that can play music while it is charging. Plus, I like being able to hold it in my hand and control it (not clipped).
Because I liked it so much, a few years ago, I bought some broken ones being sold on eBay. Using these instructions
https://www.ifixit.com/Device/iPod_Shuffle_1st_Generation
I took them apart and tried to assemble working ones by swapping parts. Fortunately, the 1st gen shuffle is small, but not tiny. Unfortunately, the most common failure point (by far) was USB plug component (including a very delicate ribbon cable that connects to logic board). I have plenty of "spare parts" now, except for that USB plug part. So I am VERY careful when connecting and disconnecting my remaining working 1st gen shuffle, and try to do it as infrequently as possible.

Ipod shuffle 1st gen not recognized by pc

Okay, so I have a ipod shuffle 1st generation that seems to hae no songs in it and it is not recognized by my pc or it does but I can't access it. On itunes after I plug it in my pc it says "iTunes has detected a damaged iPod . You may need to restore this iPod so that it can be used with iTunes. You can also try disconnecting and reconnecting the iPod" and after restoring it it says "The iPod could not be restored. An unknown error occurred ( 1442)". Maybe is it because i took it off from the usb port without using the proper way. Is it possible to to make it work again?
It is running version 1.1.5 or ios 1.1.5 cuz idk and I have a windows 8 pc.

Hi raresvez,
I'm sorry to hear you are having these issues with your iPod shuffle. If you are having issues restoring your iPod, you may want to double-check the troubleshooting steps outlined in the following articles:
iPod shuffle troubleshooting and service FAQ - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Regards,
- Brenden

IPod Shuffle (2nd gen) not recognized by computer

I get the following message when attachind my iPod to my computer; USB Device not Recognized...."One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it"
There is a second USB port on my computer, however I get nothing when attaching to it.
The iPod works and is recognized by my wife's computer. Clearly, something has gone awry in my computer. Anyone have any input on how to solve??
E-Machines Windows XP Pro time for a new one!

Have you tried restarting your computer? That fixed my issue with that once.
Also, have you gone through these iPod troubleshooting steps?
The Five R's
-Kylene

IPod shuffle 2nd Gen not appearing in Windows Vista

Dear All:
I have a 2nd Gen shuffle that will not show up in iTunes or Windows on a Vista Home Basic machine. Vista finds an unrecognized USB device and cannot find a driver. The orange light on the shuffle blinks, and the Vista device manager keeps detecting an unknown USB device, but it goes no further. I am not receiving the "-50" error; the shuffle never shows up in either Vista or iTunes.
I have contacted Apple tech support and searched these forums with no results.
I have also:
-Run a different iPod (30GB video) on the same Vista computer. The 30GB video iPod works fine.
-Run the iTunes diagnostics on the same Vista computer on both the 30GB video (30GB iPod works fine) and the shuffle (shuffle not detected).
-Reinstalled iTunes from scratch on the Vista computer (3 different times) as described in
http://docs.info.apple.com/article.html?artnum=305042
shuffle not detected.
-Restarted the iPod service on the Vista computer as suggested by
http://docs.info.apple.com/article.html?artnum=93716
shuffle not detected.
-Reset the shuffle and plugged back into the same Vista computer. shuffle not detected.
-Tested on a different USB port on the same Vista computer. shuffle not detected.
-Tested on a MacBook Pro in the same shuffle cradle. shuffle works fine.
-Tested on a Windows XP box in a different cradle. shuffle works fine.
-Searched the mother board manufacturer for updated Vista drivers. None available.
Is there another step that I am missing, or is iTunes, the iPod service, and Vista just not talking on this particular computer?
Any help is greatly appreciated!
MacBook Pro + 2 x Mac Mini Mac OS X (10.4.5) Windows Vista Home Basic edition on AMD/VIA/Epox Mother Board PC

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

Ipod shuffle 2nd generation not recognized

Just aquired an ipod 2nd generation shuffle at a yard sale. Plugged it in and I get flashing lights (sorry, color blind and I can't tell if they are green or orange).
Shuffle is not recognized by computer with either disk mode or in iTunes. Downloaded the restore program and it says waiting on ipod.
I followed directions to reset shuffle to no avail. iPhones and iPads work fine. Tried different USB ports to no avail. Restarted computer, etc. The only think I haven't tried is a new charging/computer cable. I don't have a spare for the shuffle.
Any suggestions?

Well, this has been a real puzzle and I appreciate your advice. I tried everything you suggested, everything I could find in other posts, everything I could read on Apple support and troubleshooting pages and nothing made a difference. I pretty much gave up and decided to leave it alone for a few days and I don't know what happened, but all of a sudden things changed when I tried again. My Mac was on, the Ipod was off, I plugged it into the Mac (and the yellow light started blinking but no iPod showed up on the desktop or in iTunes), then shut the Mac down for a few minutes and left the iPod off and plugged in. When I turned the Mac back on I noticed that the only items in the dock that were "on" or "active" were the Finder and iTunes so I double clicked on iTunes and watched in amazement as it welcomed me to my "new iPod." I followed the on-screen directions and the iPod appeared on the desktop and in iTunes at long last and I was able to download two audiobooks successfully. I don't get it but I'm not looking a gift horse in the mouth. I'm writing all this here in case some other poor soul is struggling with the same problem and has not yet tried all the steps described in these 9 posts. Thanks again for taking the time to reply.

IPod Shuffle second generation not recognized by my computer

I wish somenone can help.
Since I have bought my iPod, I was never able to connect it to my computer or any other computer (all PC's using Vista or XP). Always the same message "USB device not recognized". I have the latest iTunes version (8.0.0.35) and cannot find the trace of the iPod there too (logical indeed as the device is not recognized by the system).
While checking the USB port it says that the driver is not installed for this device (still the port works fine).
I just don't know how to charge the battery, connect my iPod and start using it. Is it a default from the factory or else...?
Thank you for your help.

Thomas Yuska wrote:
Hi all,
So I was downloading songs off of LimeWire (shame on me, i know, but i had no money in the itunes store and i dont use my dads credit card for song purchases), and i put a song on my ipod shuffle 2G and it immediately disconnected from the computer. When I reconnected it to the dock, it did not appear in the "Devices" section of the iTunes sidebar, or in finder. It still plays music fine, and charges, but I would like to clear the songs off of it as I am giving it away. However, it doesnt show up in iTunes or in disk utility as another post elsewhere suggested, and the ipod resetter can't find it. So, does this sound like a virus or corrupted song file? I dont think it was, as whenever I download a corrupted song from limewire, the computer alerts me and doesnt allow the file into iTunes. any thoughts? help?
thanks
You might do better in the iPod forum.
With Limewire you get more than you pay for.

Ipod Shuffle A1271 is not recognized in Windows 8 64-bit

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