Ipod shuffle doenst work (windows & itunes)

I got a problem with my ipod shuffle and its frustrating!
when connected to a pc it doesnt get recognised bij windows or itunes
i tried updating driver and reset but doesnt seems to work
When i put another shuffle into my laptop it works perfect
Is my shuffle broken/defect? it plays music.......
Thnxs DvR

What shuffle model is the one that does not work?  What shuffle model is the one that does work?  This document shows the four types
http://support.apple.com/kb/ht1719
If the one that does not connect is 2nd gen, and the one that does connect is 4th gen (or 3rd gen), and you are using the USB cable that came with a 4th gen (or 3rd gen) on a 2nd gen, that will not work.  It fits, but the connector is differnet. 

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    See
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    - I would start with                
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