IPod Shuffle doesn't even appear in System Profiler

Just got my new iPod Shuffle 2nd gen. I plug the dock in, put in in the dock and it blinks orange 3 times and that's it. I guess its to do with the connection between the dock and shuffle or maybe its something more sinister. Either way I guess I'll get it DOA'd and have a new one sent to me.

I'll post again this afternoon after they call me
back.
Looks like my new shuffle is going back to the
engineers at Apple, and I'm getting a new one. The
Tier 2 guy (Lawrence) was super-nice about
everything.
Well, that was nearly two weeks ago. They overnighted me the FedEx label to send MY shuffle back to them, but I STILL haven't received my new one, and the Apple support rep I mentioned above won't return my calls. If I want for a Tier 1 person, they look up the case number then tell me that it says my replacement was FedEx'd out to me over a week ago but they don't know to what address or what the tracking number is. Even at FedEx Ground speed, I should have had it a couple of days ago at most.
Not a good experience so far.
Steven

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