Ipod shuffle error light. cannot play.

hi
i have had my ipod shuffle about a week, it was working great for the first day. then it all went wrong. i charged it all night, went to play it in the morning and the error message was flashing. the ipod will not do anything, everytime i push a button the error message comes on. i connected it to my computer again, this time all the songs were missing.
can someone please help?
thanks

Ok this help with my problem here it is...The yellow orange lights problem, or no play at all. It appears to be a problem with the software not the ipod!! I use the software real player which supports ipods I went to "my computer" and found the ipod (usually "my name ipod" I the open the drive, yes your ipod is recognize under windows as a drive. I backed up the songs in to a folder (my song) and deleted all folders in the ipod. Note: the folders in the ipod are hidden you have to go to "tools" then "folder options" then "view" and make sure you select "view hidden files and foldes" you will then see all folders, delete them all!
Open your real player software, do not syncronize just open the folder where you saved all your songs copy them and paste them under burn/transfer. I had my son's ipod working in a flash! I suggest not using itunes software until Apple fixes this problem, I think once you delete the itune files in your ipod you can use any software to add songs in to your ipod, good luck!

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