IPod Shuffle has stopped updating play count

Since the 6.02 update (or possibly the OS 10.4.4 update), my iPod Shuffle has had no problems playing anything I throw at it, but after going through a podcast or a group of songs, no play count is updated in iTunes when I plug it in.
I tried clearing the playlist and adding a bunch of songs under one minute so that I could look at a group. No dice.
I tried restoring the iPod software. No dice.
Any advice?

I, too, have had this same problem since the 6.0.2 update. The frustrating thing is, it does it intermittently. I'd say every other time I plug the shuffle in, it will update the counts and last played fields.
I load up my shuffle for work every day from a playlist of tunes that I haven't listened to in x amount of time. Lets me hear music that I might forget I had and makes it more like a radio station. I can no longer rely on being able to do this. I got the shuffle for this very purpose. Why can it no longer do what it once did perfectly well?
Any ideas on whether Apple still wants to support this product enough to do another update?

Similar Messages

Please help - shuffle has stopped updating play count & date last played

All of a sudden these features have stopped working. (I've had this shuffle since January and it worked just fine till last week.) If I play a tune from iTunes on the computer, the play count & date are updated; but if I play a tune on the iPod, this information doesn't change as it used to. Can anyone help me out? I've already restored etc.

I had a similar problem and was able to recover. I deleted all files on the iShuffle including the hidden ones. On Windows I killed the iPodservice and iTuneshelper processes. That allowed me to view the iShuffle memory in an Explorer window. Blow away all of the files and directories. (Be sure they are not hidden.) Pull the iShuffle out, launch iTunes (to restart the services - or reboot to play it safe), and plug the iShuffle back in.
Hope this helps!

Shuffle stopped updating play count not once but twice!

My Shuffle used to update playcount. It did so even though it was at version 1.0 of the software. It worked for months - from December or January when I bought it. It stopped a few weeks ago.
Resetting it multiple times erasing and reloding songs, etc. made no difference.
I took it to the Applestore last week and they updated it to version 1.1 and it was updating the play count. It's stopped again.
iTunes is 4.7, same as it's always been since I bought the shuffle.
This is, to say the least, extremely annoying. Now I'm wondering if there's something defective in the Shuffle that's making it stop working. Any ideas?

I took it back to Apple store and got a funny answer.
The Apple guy said "You're expecting too much from the Shuffle".
Why shouldn't I expect the Shuffle to update the playcounts when it used to update the playcounts?
Then he said he'd searched the tech's version of the Knowledge Base and asked the other geniuses and that they concluded the "play count" doesn't work anymore on Shuffles.
I've searched the KB too and there's no info about the Shuffle updating the playcount.

1st gen ipod Shuffle not updating play count for songs

I've noticed since I updated to the iTunes version 7.2.035 that plugging in and updating the library with my iPod shuffle no longer updates the play count for the songs I've listened to. Is there a known fix for this? Anyone else experiencing the same problem with their 1st gen ipod shuffle (512)?

Well, I have that problem too. My shuffle holds about 125 songs or so, yet I've noticed there are always a good 20 or so songs that won't play, no matter how many times I load them onto the device. I have had that problem since I inherited it from a friend.
My new problem is that every time I plug my iPod into iTunes, it no longer updates the playcount for songs. In other words, if I load a song that I've heard 3 times, hear it twice during the day, and replug in my iPod at night, it used to update that song's playcount in the library to 5, but now they still read 3. It's also failing to update the "date last played" field.
I use those to help make sure that I don't load the same songs over and over again by creating a custom playlist that will comb out songs played in the last few days and have a very high play count. Since these are no longer updating, I've noticed that I keep arriving at work only to find my iPod has the same or similar songs as the day before, and dude, if I wanted that, I'd listen to the radio!

My ipod touch has stopped playing through my Sony docking station, It only plays through i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?

My ipod touch has stopped playing through my Sony docking station, It only plays through the i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?

Have discovered that I had not in fact updated the ios!!
Went through the process last night and my ipod now works fine on my docking station.
Thank you very much for your advice.

My ipod nano has stopped shuffling and won't re-sync

My ipod nano has stopped shuffling and won't sync to begin shuffle again

http://www.apple.com/support/ipod/service/prices/ look up your model and country and if your willing to pay that much im not sure how you go about getting it done,
Hope this helps,
Quin.

My iPod 5 has recently updated to iOS 7.0.3. I have noticed something where my internet willonly work for about 2-3 minutes and then stop working. It is not our internet, because all of our other appliances work completely fine. Any help?

My iPod 5 has recently updated to iOS 7.0.3. I have noticed something where my internet will only work for about 2-3 minutes and then stop working. It is not our internet, because all of our other appliances work completely fine. Any help?

I did not mean to click the "this solved my question button by the way.
I have tried most of this, except for a couople of things i currently cannot due. The apps that are acting up the most are YouTube an Vine. Facebook and Safari work fine.

After updating ipod touch to ios5 the ipod toch has stopped responding to work, can't even turn it off.it remains sync...when i connect to itunes it says error 0sE8000065. any solution?

after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Not responding or does not turn oniOS: Not responding or does not turn on

My iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue

my iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue and some sound is comming from the back pannel .
so please do something about it and give me the solution
thank you,
Saajan jain

To give you something, I need something too, like
How old is the Ipod? (if it is still under warranty, then send it to Apple service shop)
Are you running Windows iTunes or Mac iTunes?
What do you see on the iPod screen?
My guess is, your iPod classic is more than 2 years old and out of warranty, and the hardisk has gone kaput! and need to be replaced.
Have a nice day!

IPod Shuffle has started playing audio books and podcasts too fast.

iPod Shuffle has started playing audio books and podcasts too fast. What can be done?

Some other iPods (that are not shuffles) have an onboard setting to change the playback speed for some types of iTunes media, such as audiobooks. But a shuffle has no screen, to change such settings.
First, do this to reset the shuffle, if you have not already
http://support.apple.com/kb/HT1655
If that does not help, you may want to do a Restore on the shuffle. The Restore button is on the shuffle's Summary screen in iTunes. This will erase the shuffle, reinstall its software, and set it to default settings. The shuffle will be like it was when new, so this problem should be fixed.

IPod touch has stopped playing through docking station, please help

Please help, my ipod touch has stopped playing through my docking station, what should I do?

Undock the Touch, get a flashlight and inspect the docking connector. Clear any dust/debris you find. Do the same on your docking station.

ITunes has stopped updating this podcast...

I'm curious if anyone has a fix for this ACTUAL iTUNES MESSAGE:
"iTunes has stopped updating this podcast becasue you have not listened to any episode recently. Would you like to resume updating this podcast?"
It seems crazy to me that iTunes would just stop updating my podcasts because I haven't listened in a while. It would be just as ridiculous if Tivo stopped recording TV shows because I haven't watched them in a while. It doesnt mean I dont want to listen/watch in the future.
APPLE: FIX THIS!

Apple, count me as another user who wants you to do something different here. I would prefer to simply get a message that I haven't listened to a podcast in a while then not have it being downloaded. Especially now with advanced subscription settings that let us change the subscription on a per-podcast basis, this behavior should be changed. Maybe it's already in the queue?
Suggested change:
Just warn with option to stop warning, but always continue to download as per subscription settings.
I have a number of podcasts that I'm "subscribed to" but I don't listen to as regularly as they are published. However when i'm going to hit the road, I want those episodes there, especially on my ipod. I don't want to have wait for them to all update!
FYI for others reading this discussion; here is the Documentation:
http://docs.info.apple.com/article.html?artnum=301872

My ipod touch has stopped being recognised by itunes following trying to download a book from audible. It sees it as a camera

Can anyone help me? My ipod touch has stopped syncrinising with itunes following a download from audible. It seems to be recognised as a camera. The ipod sign dows not come up in the left hand side of itunes.

I have now removed and re-installed every piece of Apple Software on my laptop. I assume this would result in the drivers being re-installed.
However, when I plug the iPOD in a message comes up 'Installing Device Drivers'. Then a message comes up that they are installed successfully, but it does also say 'Searching folders for preconfigured drivers...'. After 10 mins I assumed this did not mean anything and closed the window.
It is not convenient for me to check the other computer's drivers. Anyway, the iPOD used to work on this computer. The only thing I have done on this computer re device drivers is to start using a USB mouse (which installed drivers) and I also checked them all for updates. Only the Intel ones updated.
Needless to say the iPOD is still unrecognised in iTunes.
Any further help much appreciated.
John

IPod shuffle cannot be updated. cannot read/write

Hi there,
I recently reformatted my Windows XP machine and am now having problems connecting my iPod shuffle again. After installing iTunes 5 and re-associating my iPod shuffle with this computer (that all worked fine), I am now having problems adding songs to the iPod.
When I drag a song onto the iPod, I receive the error: 'The iPod "shuffle" cannot be updated. The disk could not be read from or written to.'
I tried restoring the iPod shuffle with the 9-06-2005 update and that worked fine. My iPod has already been updated to the latest software. I also tried uninstalling iTunes 5 and re-installing after a couple reboots. Then I tried removing the entries in the Device manager for the iPod (both "Disk Drives > Apple iPod USB Device" and "USB Controllers > USB Mass Storage Device"). When I reconnected the iPod, Windows recognized the device and reinstalled the drivers but I'm still having the same issue. Additionally, I've tried every one of my USB ports to no avail.
If I try to enable the shuffle for disk use in iTunes, I also get the same issue. I'm not sure what else to try. The computer and iTunes seems to recognize the iPod shuffle just fine; just reading or writing to the shuffle is a problem. Any suggestions?
Thanks,
Isaac

Well, I reformatted the drive (FAT32) and then did a Restore using the latest update (9-23-05, even though today is 9-22-05). iTunes saw the shuffle as a new shuffle and let me name it and then it started to auto-fill the drive. While trying to copy the first song, it says: "The iPod 'Shuffle' cannot be updated. The disk could not be read from or written to."
I tried the iPod shuffle on two other computers and on both of them it works fine. So, I thought it was my primary computer that has the problem. I bought a new USB card, and tried updating the USB drivers again. But, I have the same problem regardless of using the motherboard's USB ports or my new USB card's ports. sigh
Any other ideas?
Isaac

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist.

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist. But it still tracking plays from my iPhone and syncing them.
I've tried to repair it with setup file. Nothing's changed.
Can you help me with that?
NOTE: Now I tried disabling the crossfade feature and it worked, started to count again. But I like crossfade, I don't want to keep it off.

I think I got this figured out. The playcount does update, but not how the previous iPod models update their playcount. Instead of immediately updating the playcount right after you finish the song like the older iPod models, iPod Touch keeps the updates in memory. The next time you connect to iTunes it'll sync those playcounts in memory to the actual songs itself, effectively updating the playcount of the songs only after connecting to iTunes. I have set my syncing manually. That's why after connecting to iTunes, my playcounts are updated. BUT it doesn't solve the mystery of my Smart Playlist. Even though in iTunes, the correct songs are listed, in the iPod Touch, it shows the old playlist.
Don't you just hate that? It was working fine before on non-iPod touch models. Now we have to live with this new bug. I just hope when they release software 2.0 it fixes these bugs and that they *give it for free!* People shouldn't be charged on something they should have gotten as a support!

IPod Shuffle has stopped updating play count

Similar Messages

Maybe you are looking for