Ipod Shuffle is not recognized on Windows Laptop

Hello,
since last week my 3 month old Shuffle is not recognized on any Windows Laptop. In addition it is not seen as a device, so I can't follow the hints you gave on this site.
When I connect it the orange light is turning on and out. The battery is recharging.
The reset of turning out for 5seconds doesn't help.
Any ideas ?

My only suggestion is doe the laptop have any camera/scanner software that maybe interfering with the iPod showing in iTunes?

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Hello fern_br,
Thank you for using Apple Support Communities!
I was researching what might be causing the iPod not to appear in Windows or iTunes and found this article named iPod not recognized in 'My Computer' and in iTunes for Windows http://support.apple.com/kb/TS1369.
It pretty thorough and I feel has the best troubleshooting for this situation.
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Putting iPod into disk mode.
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I have a iPod shuffle (4th gen) and a windows laptop.
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I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
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to be albe to play the shuffle on the Xbox 360 and
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Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

Ipod Shuffle is not recognized on Windows Laptop

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