IPod shuffle isn't recognised neither by iTunes nor Windows XP

I have tried (3 times now) to raise this issue with Apple Support (via iPod shuffle Repair and Accessory Replacement service) and I keep getting setting the Shuffle Dock - which is very nice but it doesn't resolve my problem
I've detailed the problem(s) in the on-line Do-It-Yourself (DIY) Repair Status system ... and I've tried 4 out of the 5 Rs the latest error I got (using the Dock(s) was :
iPod Service Error- and therefore I cannot run the iPod updater ... so no Shuffle
... p.s. it would be nice to have a telephone no. to talk to someone about this as it is obviously costing Apple money sending out the wrong parts ... a few more and I could buy another shuffle !
Has anyone else come across this issue -
iPod Shuffle Windows XP
iPod Shuffle Windows XP

Hey, found a number in USA,
The original owners of any of the following products (in the USA) may call 1-800-SOS-APPL for technical support. We have compiled a complete list of Legacy products, links to most of the major legacy product FAQs and links to Web support for specific products, just click any of links below
Only good 6-6pm Mon-Fri though, NICE!

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My new ipod touch doesn't appear neither in Itunes nor in browser

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Here:
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or
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I'm having the same problem, my brand new Ipod shuffle isn't recognized by my pc, or Itunes. I have tried everything suggested in troubleshooting. Did I just waste $50 on something that doesn't work? I'm afraid if I send the Ipod back for another one I will have the same problem. Any suggestions ?

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I had the same problem and read here and some other places hours of solutions that part of the worked and part didn't.
Eventually I tried something simple and it worked for me:
1- Go to the WI-FI icon (up at the menu bar, at the top of the screen) (-I am assuming that you don't know where it is, if you do, just go to 2- there is a triangle with bars and rounded edge. This is the WIFI icon).
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I have loaded most of my music library from Windows to iTunes, but now that I want to download the music onto my iPod Shuffle, the darn thing doesn't show up in what they call the Source Pane, so there is no way for me to load my music onto the Shuffle. I think Apple has made a product that is fraught with glitches! Any suggestions on how I can download music from my music library?

My ipod nano is not recognised anymore by itunes or windows since Itunes 8!

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Sorry I do not have an answer but I am getting exactly the same problem.
I have 3 iPods and am running the latest version of iTunes. 8.0.1.11
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iOS: Device not recognized in iTunes for Windows
Try
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Try manually placing the iPod in Recovery Mode and then try a restore
- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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Hello eleanor118,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle (4th generation): Not seen in iTunes
http://support.apple.com/kb/TS3572
Have a nice day,
Mario

My ipod shuffle 2nd gen isnt recognized in itunes

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Hi HossamDorgham,
Thanks for using Apple Support Communities. This article contains some information on what to do if your iPod isn't recognized by your Mac:
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http://support.apple.com/kb/TS1410
Cheers,
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Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-is/HT204095
Regards,
Judy

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You need to restore the Shuffle in iTunes first. Then sync all of your music stored in iTunes over to it. Or is that what you did?
B-rock

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I'm not sure what "all" means, unless you state them, so if you have not done so already, you should use this procedure to reset the iPod shuffle
http://support.apple.com/kb/HT1655
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http://support.apple.com/kb/HT1238
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first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Welcome to the Support Communities!
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http://support.apple.com/kb/HT1923
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http://support.apple.com/kb/TS1369
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http://support.apple.com/kb/HT1719
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Have a great day!
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TS1286 My iPod touch isn't appearing in the itunes menu. I have tried restarting it and I have all the latest updates, what shall I do?

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Have yu looked here:
iOS: Device not recognized in iTunes for Mac OS X
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IPod shuffle isn't recognised neither by iTunes nor Windows XP

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