Ipod shuffle/itune error

Ok so, I haven't used my ipod in a while, so I figured that I'd have to install some updates. When I plugged my shuffle in, instead of itunes popping up, an error message came up saying "itunes cannot run because some of its required files are missing. Please reinstall itunes."
I tried to uninstall the itunes and reinstall it with the software disk, but itunes will not let me remove it for some reason. I tried reinstalling it anyways by putting the itunes software in, but that didn't do anything.
I went to the troubleshooting for ipod shuffle section of this website and i installed the recent updates for my ipod like it suggested. When I tried to update it, and a message came up saying "firmware update failure. disk write error." I tried restoring it, and the same message came up. In troubleshooting, it gave 100 different possible reasons why that error message can show up. I don't know what to do. My computer has automatic updates everyday, so i'm pretty sure it's not my computer being outdated or anything. I'm not sure what the problem is. Is it my ipod or is it itunes? or both? someone please help.

You need to try and get iTUnes AND quicktime uninstalled first then reinstall iTUnes from apple.com
Goto control panel>add and remove and uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Now disable any antivirus and security programs and then goto apple.com to download and install iTUnes again

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