Ipod Shuffle Itune Repair/Download

Hello,
I was stuck with my Ipod shuffle for a month. Each time I install itune I get this error message " We cannot uninstall your old version Itune, Please contact your Itune Support group ".
Any one knows who I have to ask about this problem or if anybody had this experience before?
Thanks

You need to try and get iTUnes AND quicktime uninstalled first then reinstall iTUnes from apple.com
Goto control panel>add and remove and uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Now disable any antivirus and security programs and then goto apple.com to download and install iTUnes again

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