IPod Shuffle Not Recognised by iTunes

Hi,
My 4th generation iPod Shuffle is not being recognised by iTunes. When I plug it into my Macbook Pro, running Mountain Lion, the indicator light on the iPod will be continuous orange. This will switch off after a couple of minutes.

Could it be a faulty cable?
Yes. If possible, find a new one to test with.
The continuous blinking orange light indicates that the Shuffle is either in the middle of a sync operation with iTunes or is being read by another system process, but only if Enable Disk Use is enabled from under the Shuffle's Summary tab.
Is the connection nice and snug on both ends as can be seen from this article?
iPod shuffle (4th generation): Not seen in iTunes
B-rock

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IPod Shuffle not recognised by iTunes on Mac or PC

hi
i have just received a new ipod shuffle 1GB 2nd Gen and when i first plugged it in to my Mac it wasn't recognised by iTunes, only as a 'Volume' in Finder. I could see that it was formatted as FAT-16 which i had never heard of before, only FAT-32, so i thought i would format it for Apple (MAC OS extended - Journaled), but still it wasn't recognised. I can drag and drop files onto the Shuffle as though it was a hard drive, but nothing else. I have attempted to restore it with the Ipod reset utility, but because it isn't recognised as an ipod i get a message 'Plug in Ipod to reset it' and the 'OK' button is greyed out. I get just the same behaviour when i plug the shuffle into a PC - i.e. it shows in explorer but isn't recognised in iTunes or by the iPod reset utility. the shuffle has been plugged in for a few hours, so should be fully charged. I have tried formatting to FAT-32 as well with no joy, and repairing the disk in disk utility but it says that all is fine.
i would be grateful for any help to get my shuffle working!
thanks
nick

Same problem here, on 10.10.2 with iTunes 12.0.1, my iPod Classic 160 ejects immediately, on my mavericks mac with iTunes 12.0.1, all is well.
I've tried forcing iTunes not to run, by getting it into 'choose library mode' (holding down option key, whilst starting), and the iPod stays connected, but as soon as an iTunes library is chosen, it ejects. This leads me to think, it may be a system call that iTunes is using that has changed in 10.10.2, forcing the eject.
To Xavier, I don't see an issue with my iPhone wifi sync, although as I tried reinstalling iTunes to remedy the iPod situation, I did have to set that up again on the summary page.
I've also submitted a feedback assistant report, hopefully a fix will be coming...

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

IPod Shuffle Not Recognised by Mac

Hi,
My 1st Gen iPod shuffle appears to have stopped working. When it is not connected to a machine and I press play I get the flashing orange and green lights (I believe this means there is no song on the shuffle?). The battery level shows as full so thats not the problem.
When I connect the shuffle to my MacBook Pro it is not recognised by iTunes but it is detected as an iPod in teh System Profiler. Also it is not seen in Disk Utility so i cant reformat the iPod. This all happened at the same time as I upgraded to iTunes 7.0.
Any suggestions?
Thanks

What exact version of iTunes are you running on? Got to "Help > About iTunes", and could you please report back what exact version you're on? For example, my iTunes says "iTunes 7.0.2.16".
I would suggest restoring your iPod. (Since it's showing orange and green lights).
Try the four other Five R's to try to get your iPod recognized by your computer in order to restore the iPod. (Reset, Retry, Restart, Reinstall).
For more info, check out this link -> The Five R's
If the restore doesn't work, try installing the iPod Shuffle Reset Utility.
-Kylene

80GB Classic iPod now not recognised by iTunes

All used to be OK but suddenly my 80 GB Classic iPod although being recognised by my PC is not recognised by iTunes. Sometimes a message comes up saying this, sometimes not. Have now updated to latest iTunes but no better. My old shuffle iPod is recognised OK. Help please, though I know there has been a lot of traffic on this subject.

This is typical of an iPod corrupted database.
Your iPod, as a hard drive is still recognized by Windows, but it's not identified as an iPod by iTunes.
You can repair this with CopyTrans Doctor http://www.copytrans.net/doctor.php

IPod touch not recognised by itunes. have tried fix suggested in FAQs

Hi Guys,
I have a 32gb iPod touch, which recently had been running a bit slowly. As a solution to this i updated with the newest sowftware, and cleared all my apps. Still slow, so i decided to do a system reset from the settings function. This was fine but since then my ipod has not switched on, it merely switches on to the apple logo, and goes back off again. When i hook it to a computer, itunes does not recognise that it is connected and i cant do a system restore. I have tried the 'hold home and connect to cable' trick but with no success.Is this a problem that you have heard of before?ie is there a quick solution, or will it need some parts/software updated by apple?

Help please, from iPod Touch experts?
(Sorry Darraghjoneill, not an answer but extra questions.)
I've an 8Gb iPod Touch which was working fine until around iTunes9. Now it is not recognised in iTunes. I've been through all of the support docs and suggestions covering deinstalling and reinstalling iTunes (including iTunes8), AMDS, USB Drivers, etc. I've an iPod Nano which works fine with the same USB cable in the same USB slot and a 10Gb Classic that works fine through Firewire.
When connecting the iPod Touch it shows the "Connect to iTunes" graphic and does manage to start iTunes but then I get the "iTunes could not ID this iPhone properly, disconnect and reconnect". I do that and then get the "Unknown Error 0xE8000065" problem with the added complication that, whenver this appears it messes up Firefox so no new pages can be loaded and the only fix is to Reboot my whole PC. I also get this Firefox problem when stopping/starting/restarting AMDS.
Stupidly, I thought resetting the iPod Touch to factory defaults might have helped but it didn't so now I have a very shiny brick.
Any practical suggestions?
LeonSJB

IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER

help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!

Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808

IPod shuffle not recognised

When the ipod is connected to the MacBook Pro it is not recognised by iTunes. All the latest SW is installed in the Macbook. Connecting and reconnecting and restarting the ipod has no effect.

Read this:
https://www.apple.com/au/support/ipodshuffle/assistant/itunes/
If you have to reinstall iTunes read this:
http://support.apple.com/kb/ht1747

IPod is not recognised in iTunes

Hi
This problem has been driving me up the wall! Basically my iPod is not being recognised in iTunes (doesn't appear in the source list) or the Updater. It is recognised in Windows Explorer as it comes up in my "safely remove hardware" section. I have followed the Apple website advice http://docs.info.apple.com/article.html?artnum=93716.
I reinstalled COM interface, no luck. Went onto removing iTunes and reinstalled. No joy. I thought if I could completely restore my iPod it may shed some light but of course the Updater always says "Can't mount iPod".
I think I may have registered my iPod early this year, starting with a PC connection. Then updated it on a Mac. On the iPod menu>Setting>About>Format it still says Windows.
Hope the information helps with any solutions
Thanks
Steve

Jeff, and anyone else reading this. I did try assigning the iPod to another drive letter and it worked (to some extent). I'll run through what happened, including probably the one thing that I did completely wrong.
Before seeing this reply I thought I would completely wipe my iPod just by deleting the files through windows explorer (very silly, was just desperate). Came to deleting some of the music files and it said "...is not empty" so couldn't delete anymore.
Read the reply above and changed the drive letter, immediately informed my iPod did not have the latest update. Downloaded it and plugged it into my AC to charge (came up with that symbol). This is where it goes hazy, can't remember the complete order of events. Anyway, still no recognition from iTunes after a restart of the PC and iPod drive has reverted back to C. Changed back to N, goes through the process of Updater. I completely restore it and I think it came up with a command "Formatting failure. Disk write error". So I disconnect the iPod, comes up with the AC image and plug it in. GIves me choice of language, completely wiped the iPod without seemingly completing the restore on the computer.
Becomes hazy again. Tried to restore again (didn’t give the option of Updater as I have the latest on there now) and starts going through the process. It has now come up with a couple of messages while trying to restore “Formatting failure. Disk write error” and “Firmware update failure. Disk write error”. Also got a failure message on the toolbar “iTunes:iTunes.exe – Corrupt file. The file or directory \iPod_control is corrupt and unreadable – Please run the Chkdisk utility”.
By this time I had given up. Did the change of directory my brother’s iPod (always formatted for Windows) and his worked straight away. Out of curiosity I plugged mine in again, came up with the message error in the toolbar above but my iPod was suddenly recognised in iTunes. It reorganised the downloads, started uploading. Went to bed, left it on track 1690 loaded out of whatever it was. Computer was still on track 1690 in the morning, locked the computer. Restarted, checked my iPod, only 8 tracks had been loaded. Tried to restore, same messages. Now my iPod won’t turn on, accept to show the Apple logo and then the symbol with the folder and exclamation mark with the iPod support web address below.
Any ideas on what I should do? I can take it into an Apple store, but not for a while.
Sorry this is long but wanted to get as much detail down.
Thanks
Steve

Ipod touch not recognised in itunes v11.1.3.8 on Windows 8.1

Does anybody have any suggestions with issue of device not recognised in itunes on Dell laptop Inspiron running windows 8.1. Microsoft and Dell no suggestions.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Ipod shuffle not recognised by computer after update to iTunes 7

I have just updated to iTunes 7 and now my computer will not recognise my iPod Shuffle. ("Periferique USB inconnu" - unknown USB peripheral in English.)
I have tried to reset it but until it appears in either the iTunes source window or in Windows explorer there is nothing more I can do.
Another problem is that when I try to run the iPod updater 2006-1-10 it tells me that I have the incorrect version of iPod service amd then aborts.
Finally I have misplaced my iPod installation disk so I cannot try reinstalling it.
Can anyone out there help me???
hp Pavillion 4241 ch Windows XP
hp Pavillion 4241 ch Windows XP

Unsolved till yet. I´ve read all the other threads touching this theme, but nothing substantial. No solution. No comments of Apple.
I´ve take a look into the files with Wordpad and I can see the lyrics inside the files. But, again, with the iPod nothing except the title.
Message was edited by: Hoiner

IPod Shuffle not recognised in any way

My 2GB iPod Shuffle began blinking green-orange-orange which, I gather, means that I have to reinstall the firmware.
First when I plugged it in, iTunes told me that an iPod was recognised but not identified properly. I tried the iPod Reset Utility but that told me that "The selected ipod isn't supported by this utility."
Now the iPod won't be recognised in any way. The iPod Reset Utility hangs at "Waiting for iPod to become ready." I've tried using different USB ports and everything I could think of.
Do I have any hope of restoring my iPod?

Connect it to a Windows PC and reformat as "Fat32" (eg MS-DOS), then let iTunes restore it either on that system or on a Mac.

Version 2 Shuffle not recognised by iTunes

Greetings to all,
I hope that someone out there can help me as the Apple Centre, after 89 minutes couldn't help, (that's £9 I can't get back!)
Anyway, I bought a blue Version 2 Shuffle last month, plugged it in and iTunes burst into life, except that it, and the desktop, showed the shuffle as a white iPod! Weird! Anyway I downloaded a playlist of 95 tracks, only to find that 70 tracks showed on the shuffle....okay very weird....Also a message saying that I was running an old verion of iPod software yadda, yadda, yadda! And I should download the latest version.....easier said than done! The front page of iTune (under "device") showed 4 pages, ie Summary, Music, Podcasts, and Audiobooks???? very very weird.......and to cap it all the software version said N/A, the serial number said N/A, the format said Windows(???) and I had a "greyed out" restore section. Meaning I couldn't get an update/restore even if I wanted to.
The tracks on the shuffle didn't include any Apple lossless files, even though I have a version 3 30Gb ipod that works fine with everthing on my Mac! Also my wife's 4Gb nano works fine as well. Anyway when I switched my shuffle on, it did that mutiblink thing with the lights indicating firmware problems............****!
I took it back to the store, it worked fine on their mac, a MacPro. They restored it, it played music, went home, plugged it in....it didn't work, returned it, same thing happened, they wouldn't replace it, said their engineer would make a decision over it, 3 days later...he said it was fine. Rang Apple Centre (89 min call, and 4 specialists later) they replaced it with a new one. Plugged it in, drum roll please....same **** thing! So I did the discussions route, I downloaded Ipod Restore Utility, it said it couldn't work on this iPod, hmmmm, tried Disc Utility, restored it as Mac Extended Journaled ( at least it shows as "Macintosh Format" on iTunes now).
It still however wouldn't play any music, I am running out of options, oh I also install a Sonneto USB 2.0 PCI card to upgrade my USB 1.1 ports, still no effect.
I have the current iTunes, 7.1.1
I am running OS 10.4.9.
I am getting grey hairs.
Please help.
G4 Quicksilver PowerPC Mac OS X (10.4.9) 733MHz, 760MB, 40Gb + 250gb

1) This is true. Disk Utility is not helpful in this situation because the shuffle (along with most new mactel stuff) is default FAT32 and NOT mac format. So I tried what you did too and it is not possible to have a mac formatted 2nd ipod shuffle to "trick" it into working like a normal ipod.
2) This is also true though because you are never seeing the correct settings tab for the shuffle there was really no way for you to know this...
3) This has been mentioned before but I do not understand it enough to attempt it as a fix or solution to this problem...and to be quite honest it sounds alot like throwing the baby out with the bath water to me. Maybe if Deggie could post more specific information as to what "driver' is damaged this solution would make more sense. After all the drivers necessary for recognition of the device are USB related in the case of the shuffle. So is Deggie saying the USB driver is damaged? In my situation, if this were indeed the case then why is the Finder able to recognize the USB shuffle...along with all my other myriad of USB drives and devices?
Please understand my hesitation at the suggestion that the problem is the OS, especially when everything else is working absolutely perfectly. It may in the future come down to me rebuilding my laptop just to get iTunes to recognize my 2nd gen ipod shuffle, but I just think that is a undocumented risk. Rebuilding your system is any tech's LAST RESORT and I think it is fine to suggest to someone but especially for legacy mac users using it can introduce more problems than it is worth. (not to mention it might not fix anything at all!)
just my opinion in trying to solve this issue...
Mac OS X (10.4.9)

Ipod shuffle not recognized in iTunes

When I connect my iPod shuffle to my computer, it is recognized as a device (I can safely remove it under "safely remove hardware") yet it is not recognized as a drive. Also, it is not recognized by iTunes and therefore does not appear on the source list.
I am not having any of these problems with my iPod nano which I have tested after having the problems with the shuffle - I have the most current version of iTunes loaded and I am connecting the ipod through a high-speed USB port.
I am unable to restore the ipod software because it does not appear in my iTunes. Currently all of the songs I had on the shuffle the last time I was able to successfully connect it are still there so the shuffle isn't broken completely.
I have read through all of the applicable troubleshooting documents and none seem to specifically apply to my situation (i.e. it is being recognized by the computer as being connected but not as a storage device, etc...)
What should I do? Please help!
Thank you!
IBM Windows XP

Not sure exactly what you mean but here's a shot.
- Connect shuffle to computer, "safely remove hardware" icon in system tray has it under "USB Mass Storage Device"
- When I double click on "USB Mass Storage Device" there is an option to stop "Apple iPod USB Device"
I only know this b/c that's the only way I can disconnect it safely since I can't eject it from iTunes.
What I meant by it not being recognized as a drive is that when I connect my other ipod, it brings up a window for "drive E" in windows explorer as well as populates the nano in the source list within iTunes. This does not happen with my shuffle.
Does that make sense?

IPod classic not recognised by iTunes on Mac

I have an 80Gb iPod classic video. It has suddenly stopped being recognised by iTunes on my iMac. It IS recognised by the iMac though. iTunes does recognise my iPhone and iPad. I've restarted the Mac and reinstalled iTunes but no difference.
I tried erasing it from the Mac but when it restored, prompting a restore by iTunes then it's still not recognised.
I've plugged the iPod into a pc and iTunes recognised it...so I know it's not the iPod or the cable. iTunes on the pc restored the iPod but it's now blank and not being recognised by the Mac iTunes. I've run a diagnostic on the iPod HDD and it seems fine.
I'm confused as to what to do next...other than put all my music onto the laptop and sync it with that...but that seems unnecessary and drastic.

Same problem here, on 10.10.2 with iTunes 12.0.1, my iPod Classic 160 ejects immediately, on my mavericks mac with iTunes 12.0.1, all is well.
I've tried forcing iTunes not to run, by getting it into 'choose library mode' (holding down option key, whilst starting), and the iPod stays connected, but as soon as an iTunes library is chosen, it ejects. This leads me to think, it may be a system call that iTunes is using that has changed in 10.10.2, forcing the eject.
To Xavier, I don't see an issue with my iPhone wifi sync, although as I tried reinstalling iTunes to remedy the iPod situation, I did have to set that up again on the summary page.
I've also submitted a feedback assistant report, hopefully a fix will be coming...

IPod Shuffle Not Recognised by iTunes

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