Ipod shuffle not working

Two weeks ago I bought (my first ipod) an ipod shuffle online and it is not working anymore. I didn't have any problems installing the software and downloading the music but after a week of using it my computer and the itunes just doesn't recognize the ipod at all. Everytime i plug the ipod in the USB the "autoplay" comes out but that's all and the orange light keeps blinking. Whenever I turn it on and try to play music the green and orange lights comes out and the ipod doesn't play at all. I can't even update or restore it, the updater always shows that it cannot mount the ipod. I have tried resetting and tried every advice that i found online but it didn't work. I am really really dissappointed and frustrated right now for the fact i just got it and it didn't last that long. I would appreciate any help.

just for the record this is not an ipod shuffle forum.

Similar Messages

  • Old second generation ipod shuffle not working with itunes

    So i recently found a old ipod shuffle 2nd generation but could not find the charger/sync cable so i found a usb to audio jack. i pluged everything in correclty but it saids the usb connection is an unknown device and itunes doesnt connect it or reconize it in devices so will i have to buy a seperate charger/sync cable or do anything to make this one work .
    thanks

    Hi Luke,
    If the iPod is not showing up in iTunes or being recognized by the computer you may want to follow the steps in this article -
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Ipod Shuffle not working after trying all possible supports from Apple!!!!!

    I have an ipod shuffle and it has been working fine. It turns on and off and I can play music. Now all of a sudden I cannot connect my shuffle to my labtop through its usb port. It won't recognize it at all, it cannot be charged and I cant even attempt to put new songs on it. I am very angry with apple's service. I tried all things possible on their site and have continually requested repair service. I constantly get an unrecognized serial number every single time! I have copied it word for word and number for number over and over and over again. I can't even get one on one chat with a representative online because you guys don't recognize a serial number! This is just one big hassle and I don't feel like your service is very helpful at all. I love the Ipod and all it's accessories and other models but this is ridiculous. I even purchased the usb shuffle dock to try and see if it was my computer but it isn't. The dock doesnt recognize my shuffle either. I would appreciate it if Apple would just give me some kind of recognition and service me as a consumer please. I don't want to fill out some fax forms I don't even have a fax machine. Please help me figure out what's wrong or send me the things I need to send my shuffle in for repair thank you.

    Just a note, the limited warranty on the Ipod Shuffle is 1 year. So when I got invalid serial number when I entered the s/n I knew something was wrong. What I discovered was that the character that I thought was a zero was actually a "D" and the "5" was actually an "S". Once I entered the correct serial number the website told me how much time I have left under the warranty. They even knew the approximate date that I purchased it - even though I didn't register it. So use a magnifying glass, a younger set of eyes, whatever to make sure you're entering the correct S/N. Now I just have to figure out HOW to return it. Good Luck!
      Windows XP  

  • Ipod shuffle not working at all

    I bought an ipod shuffle earlier this year and it has been working extremely well up until yesterday. There is a problem with my ipod shuffle. When I try to play the shuffle, the error light appears, and when I hook it up to my computer, it registers the shuffle but doesn’t open in itunes. Is there some way that I can fix this problem?
      Windows XP  

    ya thanks i used the iPod Shuffle Reset Utility and it worked. http://docs.info.apple.com/article.html?artnum=303979 is the iPod Shuffle Reset Utility if anyone else comes across this problem

  • Ipod Shuffle not working after upgrade to iTunes 7.02

    I upgrade to iTunes 7.02 after it prompted me so many times. My Ipod shuffle has 512MB, somehow iTunes 7.02 format it as 34GB, yes, 34GB!! I wouldn't mind it so much if it still works, but it doesn't.
    What I have tried so far, I uninstall 7.02 and put back 6.05, still it shows 34GB. It does recognize the Ipod shuffle and allows me to put songs in it, except they don't play.
    I download the Ipod shuffle reset utility, but it doesn't recognize the IPod. I am really bumped on this one, nothing to listen to on my long commute.

    Hey man... I know what, you were right! I did some more research and ended up looking for any answaers on the Digidesign site. I downloaded the latest version of CoreAudio for my plataform (ProTools TDM Mix Plus with OS X 10.3.9) which is CoreAudio 6.9 and it seems to have solved all of my problems! At least iTunes and QT are opening again and seem to be working good so far. PT also seems to be runing with no problems!! Thanks again for the hint!

  • IPOD Shuffle not recognized by computer, and caused a  USB power surge

    Device is not recognized by computer, and I tried the listed support recommendations.
    The problem originated when I plugged the IPOD shuffle directly into the computer USB ( not using a hub), and this caused a warning window to appear saying unknown device has caused a power surge to this port, and most be removed. Prior to this event, the IPOD shuffle has worked (with direct contact with computer usb or through a powered highspeed usb hub) without issue for nearly 1 year. Any taker's on this issue? Thanks.

    Hi JBR,
    Go to your control panel and click on Install/Uninstall programs. Scroll down and see if you have multiple versions of the ipod updater installed on your computer. If you do, then uninstall both versions. Reboot your computer.
    Next, go to the downloads page and download/install the 1-10-2006 ipod updater. Once installed, go to your start programs and select ipod updater from there. Plug in your ipod and wait a moment. If it's like mine, it'll recognize your ipod and then you can do a "restore" for a clean format.
    After that, open itunes and life should be good.
    Hope this helps!

  • IPod (5G) and iPod (Classic) Not Working

    _*iPod 5G:*_
    I bought the iPod 5G 2-3years back ago. It was working all fine. Few months back I accidentally dropped the iPod. After this, the iPod was not working at all. None of the buttons works. But i am still able to put in on HOLD or even restart/put to disk mode. I am using it as a 80gb External Hard Drive.
    *iPod Classic (120GB):*
    I bought this iPod from Bangkok in December 2008. Later, in March, used to restart by itself and freeze suddenly when a track is being played. I had some tracks on it then. Whenever i try to play any track it showed the time 00:00 and started to play that particular track after this 'click' sort of sound from the inside, possibly from the hard drive. It even freezes during the RESTART process. So I had to bring it to a stable condition by restarting it during it is being restarted. My computer is not able to identify it. I have tried to restore it a couple of times now. Sometimes, I am able to get through the RESTORE process but most of the time my mac/ipod freeze together and wont come back to normal until and unless the usb wire is pulled out forcefully. Well, whenever iTunes recognizes it, I try to sync music. I have about 200 tracks in this one playlist. Whenever i try to sync it, the ipod freezes together with my mac. The sync process stops without copying all the tracks to my ipod. After that the screen goes black and then comes back with a dull APPLE logo displayed.
    +Information on iPod Shuffle:+
    My dad is going to Bangkok tomorrow. I asked him to get me a Shuffle. The new one that talks. I use the ipod mainly in my car (using the aux). There are no buttons on the Shuffle as everything in situated in cable of the ear phones. How am i going to use the controls if my connect the AUX (from my car's stereo) to my iPod? I wont be able to change tracks, pause or even shut down the ipod. Another thing is that whenever the ear phone plug is disconnected from the ipod, while it is playing a track, the track gets automatically paused.
    This is very long, consumed a lot of time for you to read/for me to write. I guess making it longer would help me to kill time as I am running a ZERO OUT format on the 2nd ipod I own. :P
    Thank You,
    Samin
    Message was edited by: samintasib

    The classic bought in December 2008 would still be covered by warranty. Have you arranged for service for it?

  • Ipod Shuffle Not Showing Up in Disk Utility, Finder, or iTunes

    Aaaaaarrrrrrggghhhhhhh!!
    Until a few days ago, this 4th gen shuffle used to work fine re. syncing with iTunes on both my iMac and MB Pro (Mavericks & iTunes udated to most current).  Now it won't show in either machine, anywhere; not inDisk Utility, FInder, or iTunes - nor even in System Information, USB (as far as I could interpret those screens). 
    It takes and holds a charge when plugged into an outlet, and plays fine... I've charged it fully before plugging it into the computer(s), and have tried it with the iPod turned off, and on.
    I've searched these forums, but don't see an exactly similar situtation described, or solved.
    Any tips out there?
    Thanks.

    Howdy sdpg,
    It sounds like your iPod isn't being recognized in any way on either of your Mac computers. Normally if this issue is happening on more than 1 computer, it's either to do with the device itself, or the USB cable being used. I would start by using a differnet USB cable if you can. Then I would use the troubleshooting in the following article to help troubleshoot the computer(s), named:
    iTunes: iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/ts1410
    If the issue persists, then use the troubleshooting in this article to troubleshoot the iPod itself if needed:
    iPod shuffle not appearing in iTunes
    https://www.apple.com/support/ipodshuffle/assistant/itunes/
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Why does my iPod Shuffle stop working after a few songs?

    I had my iPod Shuffle for about a month now and it's already causing me trouble.
    I would play a couple of songs, but when I go to change it, it stops working. I turn it off and on again only to have it take me back to where I started off at (e.g. Let's say I have 100 songs, I start at 50 and I get to 55 before it shuts off. When I turn it back on, it starts at 50 all over again). This process would happen over and over again with seemingly no end.
    So my question is, why does my iPod Shuffle stop working after a few songs and how can I fix it?
    I already tried using the iTunes troubleshooting guide, but nothing worked.
    Details -
    4th Generation
    I only use it at the gym or when I'm running
    I've only used the Apple products that came with it so far
           (e.g. charger, headphones, etc.)
    881 MB are still left
    Music stops randomly, no common number or pattern

    I had the same problem, I purchased a new ipod shuffle, followed the instructions but it would stop after a few songs and I would have to shut it off, wait and turn it back on and it would go back to the same song and then once again, after a few songs it would shut off. I returned the ipod and got another one, same thing happened. This is how I resolved the issue.
    1. open itunes, make sure its up to date, then connect your shuffle to your pc
    2.on the left of the itunes window, select your ipod, then at the top select music then check the sync box and select "selected playlists"
    3.then go back and click on your ipod on the left, a message will appear just select apply
    all of your music should be emptied from your ipod.
    4.delete all of your playlists on the left, this will not delete anything from your library. Delete the "purchased" playlist under itunes store on the left as well, once again this will not delete anything from your library
    5.There should be an arrow just in front of your ipod, click on this arrow and you should see your music file for the ipod appear, this should be the only file that you see, everything else should be deleted.
    6. go to your music library and check only the songs that you want to load into your ipod. Double click on each song to make sure that they all play.
    If you find a song that does not play you should be asked to authorize it, don't waste your time that did not solve the issue for me, instead cancel to authorize the song and then delete the song and move it to recycle bin. Once the song is deleted a cloud should appear, click on the cloud and download the song again, when done, make sure the song plays and that it is checked.
    7.After you have made sure that all of the songs play and are checked, click on your ipod once more, located to the left, check the box  "sync only checked songs" then from the top select music. In the music window select "sync music' and then select "entire music Library"
    8. Go back to the left and click on the arrow in front of your ipod, you should see the music file, click on the music file and you should see all of your music being loaded to your ipod.
    9. When all of the music is done loading, eject your ipod by clicking on the arrow located after the battery symbol where your ipod appears on the left
    10. Turn on your ipod and scroll through your songs to make sure that the problem is resolved.
    Not sure if all of this was necessary but it worked for me.

  • IPod Shuffle not recognized by windows 8 but is by Windows 7

    iPod Shuffle not recognised by WIN 8 but is by WIN7
    When connected via iTunes iPod Shuffle charge light does not come on and WIN8 Control Panel Hardware status indicates a problem with the iPod. WIN8 troubleshooting results in the following message:
    Windows is uninstalling this device. (Code 21).
    No such problems exist when iPod is connected in WIN7 via iTunes i.e. charge light came on and the device was recognised OK by WIN7Control Panel Hardware status.
    Is there any fix to make WIN8 behave OK like WIN7 for iPod Shuffle?

    first try reinstalling itunes on 8, also have all your files been moved over to win8 or maybe try restoring the shuffle

  • Ipod does not work with new usb

    i got my computer cleaned and a usb 2.0 pci card put in and now my ipod does not work with it, can anyone help

    tell me what you mean and i will tell. i ask the guy in the shop to remove any viruses and put my files in order and also put winzip on, ad-ware se peronal and windows defender. and to install a usb2.0 pci card, so that i can put music onto my ipod faster. is this enough for you

  • Downloaded Update Software now Ipod is not working - Please Help

    I downloaded Update Software onto Ipod and now Ipod is not working. It is stating "Itunes detected an Ipod in recovery mode. You must restore this ipod before it can be used in Itunes". Here's the deal I did that now the Ipod just blinks the circle with the line through it and says do not disconnect. Nothing happens. Has the new software corrupted my Ipod? Can anyone Help

    Try the instructions here.
    iPod is in recovery mode.
    Message was edited by: Jeff Bryan

  • My daughter's ipod is not working and says it needs to be plugged into a computer. Can she sync to someone elses mac?

    My daughter is away at camp and ipod is not working and says it needs to be connected to itunes.  She does not have her laptop with her. Can she sync to her itunes on someone else's mac?

    Yes, when she plugs it in to another person's mac, tell it transfer purchases, then authorize the computer by going to store, and click authroize computer. If the iPod is in recovery mode
    Then I don't think she can have her music apps etc. on there after she plugs it into the computer. If it just needs a charge
    When iTunes opens on the computer, quit it, and do not let the iPod sync with the computer, just answer no or ignore to any questions asking if you want to sync.

  • TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

    I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign

    My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign also it says new software found however it first asks me to install the software disc which i dont have it with me now can you plz check for the same and reply asap...please thanks.

    The link I and Ingo provided included:
    1. Remove iTunes and related components from the Control Panel
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    That is more than quicktime and iTunes.  Follow all the instruction in the link for removing and reinstalling the Apple software.

Maybe you are looking for