Ipod shuffle restoring

My shuffle battery hasn't been working properly for a while now...it lasts about 1 hr if i'm lucky. I put it on charge earlier and i went to remove it and a message said "itunes appears to have found a corrupted ipod, please restore" so i did this and then it said there was an "unknown error". Does anybody know what I could do to resolve this prob?
thanks
pc   Windows XP  

Hi Lottie...Welcome to Apple Discussions!....try reposting your question in one or more of these forums...more specific to your problem...
http://discussions.apple.com/forum.jspa?forumID=823
http://discussions.apple.com/forum.jspa?forumID=800
iMac G5 17/1.8/FirstGen/1GB RAM   Mac OS X (10.3.9)   Seagate200GB/WD160GB/iSight/Shuffle/SecGen Nano2GB

Similar Messages

  • Ipod Shuffle Restore problem

    I was trying to add songs to my ipod shuffle today. but it told me to restore it as it is currupt; and so I did. However, when I clicked restore on itunes 7.0.2, the progress bar began to move; but i waited for over 2 hours, and it still didnt complete.
    I could still listen to the music on my ipod as well as carry everyday tasks with it. But my computer refused to restore it.
    p.s. it didnt show the ipod in windows explorer nor in itunes, only in device manager. I fixed this by using the "Safetly Remove Hardware" tool, then replugging it in.
    Also when using the ipod software to update my ipod, it crashed.
    I'd suspect it as an usb fault, but im not sure.
    Please help me solve this problem, thanks in advance!

    after my 20G crashed a co worker loaned me his shuffle to hold me over until I made a new purchase. It seems like every time you upgrade in ITunes it creates problems. I have experienced mutiple problems with this guys Shuffle (corrupt messages, Ipod not recognized in USB). After several restores on another PC I was able to load my music again only to not have all the songs play on the shuffle. When docked, I can see them but they won't play. I have restored, deleted, reloaded everything. I don't know what else to do.
    The problem seems to be with purchased songs only.
    I find the docking to a new pc helps with the restoring issue. Once back to the factory settings, try docking to pc with Itunes library and see what happens.
    If anyone can weigh in on my issue, I would appreciate the help.
    I can't live without my music!!

  • IPod Shuffle Restore..I finally GET IT!!!

    WOW I've finally figured out how to RESTORE the shuffle software. I went out a bought a "Tech Gear" usb 2.0 pci card hoping to increase the transfer rate. It did fly through the first 7 songs then it hung...and hung. To make a long story short I figured the pci card was not going to work with the shuffle so I took it out and hooked the shuffle up to the usb at the back of my Mac. There's where it hit the fan. When I plugged it in "iTunes cannot...please restore to factory settings..." Well I figured after reading all the postings about restoring or updating the software I wouldn't have a problem with this...WRONG!
    I began to panic when the iPod didn't show up in the iTunes Source list because that is how I've updated the software before.
    Now you begin to panic....But if you follow the link http://docs.info.apple.com/article.html?artnum=300701 and carefully read where the software is located on your hard drive you realize that you don't use iTunes to restore the iPod software.
    °°°°TO RESORE iPOD SHUFFLE°°°° open Applications folder/Utilities folder/iPod Software Updater folder and choose the latest and greatest updater!!!!
    I realize that this has probably been posted before but it worked for me so I'll post this in hope that it will save someone some time and effort.
    G4 Yikes   Mac OS X (10.3.9)   iPod shuffle

    jermainer180 wrote:
    What about a major scratch..
    What about it?
    Warranties on most any product cover manufacturer defects, NOT damage that you do to the product.
    If you scratch your tv does the warranty cover it?
    Your computer?
    Your car?
    Anything?

  • Why can't my ipod shuffle restore?

    When I connect my ipod to my computer, it says it needs to restore. When I select "restore", it says an error occurred and it cannot restore. Help!

    Hi,
    Thank you for helping me.  There was no Ipod shuffle community in the menu so I went for Ipod Touch, sorry about that.  In the end I ejected my Ipod Shuffle through my lap top, it works fine.  When I clicked on the eject button I got a message that the device was being used by antoher device or something like that. 
    To use my new Ipod shuffle I had to restore the original settings and was able to build a playlist for the gym, that's all I need!  Originally I wanted to use the voice over feature, I wanted my playlists from my Ipod nano to sync up to my new Apple device but that didn't work so...  I am not a techie and having to reinstall, restore and the like irritates me.
    Thank you for trying to help me.

  • Trouble restoring my iPod Shuffle (error 1418)

    So this is my specification of my iPod:
    http://support.apple.com/specs/ipod/iPod_shuffle.html
    I have a machine of Windows Vista and it is a notebook.
    My iPod worked absolutely well with my machine and my iTunes for some days.
    About a month ago, there was a prompt talking about I need a Windows Update patch installed as removing iPod from a Vista machine eventually hurts the iPod.
    I checked every detail with Microsoft.com, Apple.com as well as Google.com and decided to patch my OS with the given link.
    However the installer said the update did not apply to my system.
    "Ok, then, let's forget it", I thought and just forget about it.
    Just for a few song syncs, I found that there is always some error for the iPod and I have to restore it to get it sync.
    As well as there is some way to update my songs, I don't mind to do extra steps.
    Then, yesterday, I tried the same thing.
    Sync it, ok, can't, then, restore.
    However, it comes out an error 1418.
    Retry, the same.
    Retry again and again, the same again and again.
    Then, I started with Googling. And eventually tried to disconnect it and reconnect it when restoring, which is suggested by this site:
    http://www.javatyger.com/2007/02/solution-to-ipods-evil-1418-error.html
    Then, to Apple support.......
    I tried the iPod Shuffle Restore Tool, sorry, not for Vista.
    Then, I tried to use an old version of iPod updater to restore it, can't.
    Now, I have the following symptoms:
    1. iTunes, Windows explorer, actually everything in my machines can recognize the iPod.
    2. iTunes cannot sync. the content.
    3. iTunes cannot restore the iPod and gives error 1418 when trying to do so.
    4. Windows explorer shows iPod in My Computer, clicking its property, it shows no memory space used nor free.
    5. Cannot format the iPod as treating it like an external storage device. Using right-click->format gives no response while using "format I:" in cmd.exe gives "Error in IOCTL Call".
    6. No trace of the iPod having any memory judging from its property and Disk Management.
    I hope these information could help figuring out the solution and I will be very thankful with anyone's help.

    I have had the same problem with 2 different ipods. I eventually was able to reset one (using the restore utility and Windows XP. When I got back to the main setup screen asking me to name my ipod, i left the autofill box checked. Then when itunes loaded i clicked autofill. Now I have ALL my songs on one ipod but cannot take any songs off it or change playlists.
    If you haven't already, try this link http://docs.info.apple.com/article.html?artnum=304508 and go thru all the instructions on your XP machine, and see if you get to the same point I am at now. If you do, welcome to a whole new world of frustration!!! then maybe we can figure out what to do from there.
    GOOD LUCK!!!

  • HT2669 restore ipod shuffle

    how do you restore an ipod shuffle 4th generation

    Hi PRoss217,
    Here are the instructions for restoring iPod shuffle:
    Restoring iPod shuffle to factory settings
    http://support.apple.com/kb/ht1481
    Take care!
    - Ari

  • My ipod shuffle is no longer reconized on my computer and restoring issues.

    . when i plugged my ipod shuffle g1 in a few days ago itunes said the i had to restore my ipod. i did not want to but i had no choice cauz it already deleted my songs. after 5 trys it said "cant restore ipod"ipod". unknown error occurred (1418))(itunes did it by it self, i just put it in one very fateful afternoon. i spent 5 hrs on the computer and i still cant fix it) well i went to this web site to see if they could help me. i found something. it was a program for my ipod but by the time i downloaded it, it was too late. after a while plugging in my ipod "my computer" no longer reconized it as removable disk. a pop up comes up and says this device malfunctioned then my ipod disappears off the face of the earth. i would send it to the apple store but my warranty expired. bummer what should i do?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    it is funny how the same thing has happened to me.
    By the way i am the same person as the first and second writter.
    i have replied to my own messages because nobody else has replied in the first 5 mins i have opened this topic.

  • Ipod Shuffle wont be recognized on Itunes and wont update/restore

    Its driving me crazy.
    the Itunes wont recognize it because it says there is another user using the softwear and all of the other acounts are logged out.
    when I tried restore or update it, it tells me "Ipod service error". so bassicaly im stuck and I cant format it or nothing. and I tried like a million times to take it out and plug it back in.
    Ipod and apple stuff in general have too many restriction and standards that you have to have for their stuff to work right.

    Neither of 2 iPod Shuffles (both 1GB) will allow version 1.1.4 software to install - various errors occur: "can't unmount", another user is using it, an unexpected error occurred (-147 or somesuch), and of all these, the last one most frequent and varied in timing (i.e. doesn't return immediately but takes between 10 seconds and 2 minutes to return error).
    So the nicely buillt-in iPod Updated does download the appropriate software (cool!) but seems to hang up with the Shuffle with various errors. Tried the 5 Rs per ipod on support.apple.com, and also made Shuffle was only connected iPod, as there are 2 firewire-based 30 and 60 GB iPods, 1 60 GB USB iPod, a mini, and 2 shuffles. Lots of wires but all connected to a powered hub or two, so easy to disconnect. Nice wanrings on low USB power levels but just in case…

  • How Can I restore my ipod shuffle to factory setting (without all the software updates)?

    After updating my ipod shuffle, my car no longer recognize it. I cannot connect it to my car via usb. For the past few weeks I have been listen to only songs on the radio. I tried to restore it, but fond out that all it did was removed all my songs ect, but the update is still the most current version. Please someone, please help me. How can I restore my ipod shuffle to the original factory setting without all the update.

    You may have the accessibility VoiceOver feature or another one turned on.
    Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off and any others off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
    iPhone: Configuring accessibility features (including VoiceOver and Zoom)
    Next try:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                 
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • My ipod shuffle cannot hold any other music. i have meditations on there and wanted to add new music. i 'restored' it and now can't remember how i initially set it up. can you help?

    i tried to erase my ipod shuffle. i clicked 'restore' and was asked questions that i have no answers for. i don't recall getting a 'disk' when i bought this. can you please help?

    ➡ https://iforgot.apple.com/

  • My ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?

    my ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?
    notice : when every time try to reset it by the retore utility it tolds ( your i pod obtaining information from your ipod)
    and when i tried to restore it by the itunes it tolds ( there is an unknwon error num 1415)

    Now the iPod is unusable with the Recovery mode loop. The full error below:
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
    I can see my IPOD under devices on the left pane of iTunes while the error displays. But when I click OK, the IPOD disappears under DEVICES as does the DEVICES category.
    and also when i remove my ipod from computer it isn`t light any light never the battery show

  • Restoring iPod shuffle

    After restoring my son's iPod shuffle (2nd gen) I am having trouble loading songs using the "autofill" command. I get the error message "The iPod cannot be updated. The required folder cannot be found."
    Any idea what I need to do to fix it? Thanks
    iPod Shuffle, 2nd generation   Windows XP  
      Windows XP  

    Hi tjwils528,
    There are a few things that can cause a "required folder cannot be found" kind of message with an iPod (this is actually the first time I've seen one of those error messages on here with a shuffle, but the same troubleshooting steps can be used).
    So, let's go ahead and work through some steps to try, one-by-one, and see if anything seems to work for you.
    The basic procedure with the following instructions would be to disconnect your iPod from your computer prior to actually performing the task.
    Then, when you are complete with that step, open iTunes, and connect your iPod to your computer again, to check if you are still getting the error message. Repeat this kind of sequence as you go onto each next possibility to try (sorry if any of the steps relate to an iPod with a display, not a shuffle).
    <hr>
    iTunes needs to be reinstalled:
    It's possible that iTunes needs to be reinstalled, perhaps because some required installation files were not loaded properly, or have been deleted.
    Disconnect your iPod from your computer.
    Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
    Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
    Description of the Windows Installer CleanUp Utility
    Also, use this article to manually remove the left over files from installation:
    Removing iTunes and QuickTime for Windows
    After you've done that, restart your computer.
    Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
    Download iTunes - 7.1.1.5
    Now, restart your computer once more.
    <hr>
    Corrupt iTunes Library files:
    -- It's possible that there is some sort of corrupt file in the iTunes library, which is causing this error.
    When you are getting this error message, does it seem to occur when it hits a particular song(s) in the sync?
    Try using the technique described in this article, for help in doing this.
    If so, then try tracking down where which song that is, and then attempt to play that song in iTunes.
    If you think you've found the culprit, delete it from your iTunes library (with your iPod disconnected), and reimport it into your iTunes again.
    -- Make sure that your external hard drive is connected. If you store your iTunes library songs on an ex. hard drive, then make sure that it is connected to your computer, or else you will have files that cannot be found in your iTunes library.
    <hr>
    USB issues:
    This error could also be caused by something with your computer's USB connections with your iPod.
    -- First, try connecting your iPod to a rear port, not the front one.
    -- With your iPod disconnected, try unplugging all other USB and FireWire devices (except your keyboard and mouse).
    -- Update or reinstall your USB drivers. For instructions, see the steps in this article.
    -- Also, you could try using a different USB cord. Disconnect your current one from your computer and your iPod, and restart your computer. Now connect the new USB cord (if you have another one) to your computer, and connect your iPod.
    <hr>
    Firewall issues:
    It's possible that your firewall or antivirus software is blocking an iTunes process (like iTunesHelper.exe, for example), from running properly when your iPod is connected.
    First, let's determine what Internet security software you have.
    If you're not sure, you can go to "START > All Programs", and browse along the list for your security program.
    (Make sure to do the following with iTunes closed and your iPod disconnected.)
    Here are a couple of firewall/security programs that come to mind, that we have kbase articles (or I have the security program myself) about how to allow iTunes onto it:
    If you're using your Windows firewall, then you can use this article to enable iTunes on it:
    How to enable iTunes on Windows XP firewall
    If you're using McAfee Personal Firewall Plus, then use the instructions in this article to enable iTunes there.
    (That article above only mentions "iTunesHelper", but allow anything Apple/iPod/iTunes related on that list... not sure if that is the only one listed there, but look around anyway).
    If you're using Norton Internet Security
    If you are using something else, then usually, you launch the program, and go to some sort of section like "Settings", then go to something that says "Firewall settings", "Internet Permissions", or something similar.
    Try to find a list of applications that it "Allows/Blocks".
    Then, like normal, enable "iTunesHelper.exe", or "iTunes.exe", and "iPodService.exe" or anything else iTunes/iPod related (again, not sure if there are many things on that kind of list).
    Now, after you've enabled iTunes processes on your firewall, restart your computer. Then, check your firewall again, just to make sure that your settings haven't changed back to default, and are still allowing iTunes.
    Then, connect your iPod, and see if it syncs with iTunes or not.
    <hr>
    Let's test something...
    If that does not fix your issue, then I would also like to do a little test with how something acts on your computer for you:
    With iTunes opened and your iPod disconnected, go to Task Manager (CtrlAltDelete), and click on the "Processes" tab. Here, there ought to be these three processes listed:
    iTunes.exe, iTunesHelper.exe, and iPodService.exe.
    Carefully watch those three processes (if they are all there), and leave your Task Manager up and runnning so you can see what happens.
    Now, connect your iPod to your computer.
    Do those three processes stay in your Processes area when the iPod is connected? Or does some other strange thing occur?
    For example, do either of those applications only stay for a few seconds when your iPod is connected, then promptly disappear?
    Now that were done with the test (please describe the results of what happened in a reply), you can move onto some other possibilities:
    <hr>
    Other causes:
    There could also be other things that could cause this error.
    For example, if your computer is out-of-date with its Windows Updates, that might be a contributing factor.
    You could try enabling disk use in iTunes, then resync your iPod with iTunes, and see if the error still occurs. (for instructions on disk use, check disk use
    This could be a digital signing issue on your computer, too. See this MS document on that for details:
    Detecting digital signing issues in Windows XP
    In addition, I would suggest that you could try reinstalling your iPod's software update files.
    See this for instructions:
    What to do if iPod can't be updated because the firmware file was corrupt or not found
    For some more ideas on "other causes", you could take a look at what is mentioned in this article. (i.e., running Chkdsk on your hard drive, or keeping your computer up-to-date with its downloads).
    <hr>
    I hope one of those things solves your issue,
    -Kylene

  • Restoring iPod Shuffle using windows vista if the device is not showing on itunes?

    Hello fellow iPod users
    I had this problem in the past, using different computers. Whenever I change the computer, this happens with my iPod... and the solution is always to restore it to factory default.
    Currently my iPod shuffle first generation is showing on Windows (Computer), but not on iTunes. I am operating. I tried all the procedures on the support website (re installed itunes, quicktime and all other apple software, changed security software, plugged and unplugged the iPod, reinstalled the usb ports)... after I tried extra procedings such as restoring system and changing to another computer, but the problem seems to continue. When I turn on iPod, it flashes the green and yellow light.
    When I plug another iPod on the computer, on the same USB port, iTunes recognizes it and it works perfectly.
    So the problem seems to be the same that I had in the past, exactly the same.
    My question then is this:
    I try to use the restore utilty provided on apple website, but it is not compatible with Windows Vista nor 7. The option given by Apple is to use iTunes to restore the device, but hey, it doesn´t show on the device list, so how can I restore it if it doesn´t show???
    I already had this exact same problem and the solution was always the same, but this time I don´t have an Windows XP computer available...
    I also had iTunes run a device connectivity diagnosis and it reported all positive results, including: iPod found and USB ports checked.
    Orion Noise is the iPod name, since its creation...
    Here is all the diagnosis info (in portuguese.... esta sendo executado means is being executed, is working, properly...
    funcionando corretamente means it is working correctly.... let me know if you would like anything else translated):
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    LG Electronics R405-A.BPSPP1
    iTunes 10.4.1.10
    QuickTime 7.7
    Número de Série do iTunes (edited to post in the forum)
    iPodService 10.4.1.10 está atualmente sendo executado.
    iTunesHelper 10.4.1.10 está atualmente sendo executado.
    Dispositivo Celular da Apple service 3.3.0.0 está atualmente sendo executado.
    Controladores Universal Serial Bus:
    Standard Enhanced PCI to USB Host Controller.  O dispositivo está funcionando corretamente.
    Standard OpenHCD USB Host Controller.  O dispositivo está funcionando corretamente.
    Standard OpenHCD USB Host Controller.  O dispositivo está funcionando corretamente.
    Standard OpenHCD USB Host Controller.  O dispositivo está funcionando corretamente.
    Standard OpenHCD USB Host Controller.  O dispositivo está funcionando corretamente.
    Standard OpenHCD USB Host Controller.  O dispositivo está funcionando corretamente.
    Nenhum Controlador de Host FireWire (IEEE 1394) foi encontrado.
    Informações do Dispositivo Conectado:
    ORION NOISE (F:\), iPod shuffle executando versão de firmware 1.1.5
    Número de Série:    (edited to post in the forum... but it shows the right one)
    Velocidade do Barramento:    61440
    Cheers

    Yes. See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Note you may have problem with some apps since some apps are not available in all countries.

  • HT1339 my ipod shuffle(1st generation) is corrupted (error 1442) it will not restore.             is it possible to correct this or is it beyond repair. It worked the last time I used it on my laptop with Windows Vista. Vista.

    My ipod shuffle (1st generation) will not restore. It says it is corrupted(error 1442) Is it possible to correct this problem, or is it beyond repair. It worked last  time I used it on my laptop with Windows Vista. Any help would be much appreciated.

    Im actually tilting it up where it cinnects to my iPod, not where it connects to my computer, and i have tried three(yes, 3) different cables, one of which i bought brand new. still nothing, and i've also tried different USB ports on my computer,....nothing. Could this simply be a hardware failure of somekind? maybe a physical problem...i mean, why would i have to tilt the cable in order for my computer to actually read my iPod? im looking at the USB connector on my iPod (maybe it's my imagination, not sure) it possible might be bent, the little metal part in the port.

  • IPod Shuffle, First Generation, Problem Connecting to Restore Utility

    This issue has been really bothering me. I've been looking all over the internet and can't find a solution that help, hopefully someone here can help me. here is the situation:
    I have a 1G iPod Shuffle 512MB. I am trying to use it for the first time in maybe half a year. All this time it has just been sitting around on my shelf.
    I took it off the shelf, plugged in my head phones and checked to see if it was playing music properly. Check. It can play music.
    I wanted to change the songs I have on it so it tried to plug it into my laptop. Plugged it in and nothing happened. No messege saying windows can't recognize device, isn't recognized in my computer as a storage device, iTunes dosn't recognize it either.
    I have tried the five R's that apple suggests as well as installing itunes several times (the most recent version).
    I tried to use an iPodShuffleUtility to restore my ipod but when I run the application it asks me to plug the iPod Shuffle in. I try, but still not recognized. I had used this solution in the past with the same iPod.
    I figured maybe it's just my laptop although all my USB ports are working fine. I tried to plug it into my brothers laptop but everything was the same.
    Strange thing is that while it is plugged into the USB, it is charging. The battery went from red to green. I am going to run the battery out completely and try everything again maybe that'll work.
    Please help me. Any help would be greatly appreciated.

    Removing and re-installing iTunes will not delete your iTunes media content such as music and movies.  Have you tried everything here?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

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