Ipod shuffle voice over acting funny

Hi,
I bought the shuffle about 3 months ago. The past 2 weeks or so the voice over's been acting funny. Every time I click the voice over button the playback voice only says 'Playlist 1, Playlist 2' and so on for all my playlists. The song voiceover doesn't work either. There's just silence where its supposed to say the track and artist name. I tried resetting the settings back to factory default from itunes but no go. Whats wrong with it?
Thanks for helping me out.

Hi Imyman,
Apple has determined that the Apple Headphones with Remote included with the iPod shuffle (3rd gen) may fail under certain conditions. If your Shuffle has a certain serial number you can change your Headphones following this procedure:
http://www.apple.com/support/headphones/replacementprogram/
Hope this will solve your problem as it did for me.

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