IPod shuffle voice over for battery status problem

The voice over function for battery status doesn't work on my new Shuffle 4g.  The other voice over functions do work.
I'm using Windows 7 (64bit).  I have Itunes 10.5 .  I down loaded the 64 bit version, voice over kit installer

Hi Imyman,
Apple has determined that the Apple Headphones with Remote included with the iPod shuffle (3rd gen) may fail under certain conditions. If your Shuffle has a certain serial number you can change your Headphones following this procedure:
http://www.apple.com/support/headphones/replacementprogram/
Hope this will solve your problem as it did for me.

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    Hi Imyman,
    Apple has determined that the Apple Headphones with Remote included with the iPod shuffle (3rd gen) may fail under certain conditions. If your Shuffle has a certain serial number you can change your Headphones following this procedure:
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    Hi Imyman,
    Apple has determined that the Apple Headphones with Remote included with the iPod shuffle (3rd gen) may fail under certain conditions. If your Shuffle has a certain serial number you can change your Headphones following this procedure:
    http://www.apple.com/support/headphones/replacementprogram/
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