Ipod shuffle will not charge or turn on

i have a shuffle that will not turn on or charge. either 4th or 5th gen unsure...
i have tried other ipods on itunes using the same lead and it seems neither the lead or usb port are faulty.
when the shuffle is connected to the computor a red light shows for a few seconds then goes out. it does not appear on itunes.
help please!!

Hello there, bluetoes22.
The following Knowledge Base article offers up some great recommendations for troubleshooting an iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Additionally there are several things could keep your iPod shuffle's battery from charging. The following article lists major causes in logical order. Feel free see if any of them apply to your situation:
iPod's battery doesn't charge
http://support.apple.com/kb/TA44551
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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