Ipod shuffle will not connect to itunes on win7

Ipod touch will not connect to Itunes on WIN7. Used to work on Vista but has never worked on new WIN7 computer. Tried several cables and tried an Ipod shuffle. No joy. Current version of Itunes, restarted apple services and checked USB driver installed and functioning. When first plugged in, windows wants to know how to treat it (camera, file directory...)  and for a few moments shows it as a drive. Device also shows syncing for a few moments. Then Itunes starts, the device stops sync and windows no longer shows it as a drive. Itunes does not show the device but wants to transfer purchases from the device (transfer purchases from an ipod?). I tried the steps given in on-line help and the diagnostic. Must be missing something in the setup of Ituines. Any suggestions...

Sorry sorry I am a not clear on apple product names. Actually do not care about the names. So I had to look this up so as not to offend anybody. I am talking an ipod nano gen4 AND and ipod nano gen7. Neither work. Can you direct me to somebody who might know how to fix this?

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    Try here:
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    Message was edited by: Robert Boyer

    Have you tried a Disk Repair in the Disk Utility?
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    Message was edited by: Robert Boyer

  • Ipod shuffle does not connect to itunes anymore

    Hi
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    Restore the device as new. 
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