Ipod Shuffle wont connect to computer and i cannot charge it.

My ipod shuffle charges via the computer and my computer is not recognizing the ipod and neither is itunes. I have treid all your 5 steps and its still not working, i cannot "RESET" it because my ipod isnt being recognised at all!!
Help please.

They're not -my- five steps. They are, however, a useful start to troubleshooting iPod issues. Unfortunately, since Resetting iPod shuffle doesn't require the use of a computer, or require that the shuffle be recognized by your computer, I really don't know what you've done so far.
Here are some other things to try. iPod missing from My Computer A number of the things in this list won't be applicable to the shuffle, of course.
Good luck
srb

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