IPod Shuffle Working only in Disk Mode

I was gifted an iPod Shuffle. When I connect to my Mac, it is visible on Desktop. I am able to put music files into it and play the same.
But in no way I am able to see it in iTunes. Even the iPod Reset Utility is not recognizing. It simply says, connect your iPod to the computer.
Please help

Grameen wrote:
Let me try to restate the problem:
1. I have an iPod Shuffle which is recognized as a USB disk by the Finder and the Explorer.
2. iTunes and iPod Reset Utility is not able to recognize this Shuffle on either Windows or Mac.
WHAT does Apple System Profiler say about it when connected to a USB port?
Does it look something like this:
iPod:
Capacity: 495.62 MB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk3
Version: 10.01
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Apple
OS9 Drivers: No
Product ID: 0x1300
Serial Number: 000A27001093548D
S.M.A.R.T. status: Not Supported
Vendor ID: 0x05ac (Apple Computer, Inc.)
Volumes:
iPod:
Capacity: 495.59 MB
Available: 36.6 MB
Writable: Yes
File System: MS-DOS FAT32
BSD Name: disk3s1
Mount Point: /Volumes/iPod
*** OR ****
iPod:
Capacity: 968 MB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk3
Version: 1.00
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Apple
OS9 Drivers: No
Product ID: 0x1301
Serial Number: 000A270010BE9315
S.M.A.R.T. status: Not Supported
Vendor ID: 0x05ac (Apple Computer, Inc.)
3. I am able to play music from the shuffle and I can add/delete music files to it from Finder or Explorer.
That's what I find hard to believe...
4. Yes, it is an original iPod Shuffle.
WHAT do you consider "_an original iPod Shuffle_"?

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