Ipod shut off and home button does not work

So my friends iPod shut off and her home button doesn't work, and if plugged in wont turn on either? We tried the alcohol method but it did not work, anyone have any suggestions on what to do. ( her warranty is also expired)

Try:                                               
- iOS: Not responding or does not turn on           
Ignore the reset and when it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC      
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and                                          
RecBoot tip
RecBoot may have problems on 64X windows, then try:       
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC       
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable              
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • How can you start up your ipod if holding the hold and home button does not work?

    how can you start up your ipod if holding the hold and home button does not work?

    Remi,
    How long did you hold these buttons for? Did you try more than once?  Have you tried letting it charge for a bit and trying again?
    If nothing else, see this article for more troubleshooting assistance.
    http://support.apple.com/kb/TS2771
    B-rock

  • TS3274 ipad 2 will not charge and home button does not work. batter at 39% so cannot upgrade over wi-fi. What can I do?

    my wife's iPad home button has stopped working, in addition it will not charge either through usb or the wall.
    She uses it to read novels mainly and has not mishandled it.
    Any help is appreciated.
    Thanks
    OM_CN

    I realize that you said that the home button is not working, but try this anyway.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. See if the battery will show that it is charging after the iPad starts up.

  • HT4623 My iPhone 4 shut off and will not turn on.  My home button does not work.  Any suggestions?

    My iPhone 4 worked fine last night.  When I woke up this morning, it had shut off and will not turn back on.  I looked up the HOME+SLEEP key solutions, but my home button does not work.  Any suggestions?

    Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

  • HT201263 my iphone 4 switched off on 70% battery and now wont switch on? also my home button does not work?please help

    My iphone 4 suddenly switched off on 70% battery and now it wont switch back on? my home button does not work either so i can not do the normal reset please help!!

    Sophierose21 wrote:
    my home button does not work
    Then it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

  • My daughter down loaded the new 6.0 software and now her home button does not work.  Tried reloading software and reset to original factory settings.

    My daughter down loaded the new 6.0 software and now her home button does not work.  Tried reseting to original settings and reset the operating software.  Any ideas?

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • TS2771 my ipod touch home button does not work how do i fix this?

    my ipod home button does not work. How do i fix this?

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Ipad app icons shaking but won't delete, home button does not work, power off switch does not work

    I just got a new ipad air and have started to add apps to it.  I have added a couple of free apps which I have also deleted (moved to icloud).  I have also a couple of apps (free & purchased) which I have on it now.
    Now my problem:
    I tried to remove another free app.  I press and hold the icon.  All app icons shake and display the 'x' for removing, but the 'x' for does not work on any of the icons.  Also, after this, the home button does not work as the icons keep shaking even while I am pressing the button.  And the power off switch on the side of the device does not work either.  If I close the smart cover and reopen it shows the home display and all the icons still shaking (instead of showing the passcode sign-in display).  Fortunately (well, fortune in the misfortune) if I press the home button and off switch a couple times each and close the smart cover and wait, the device awakes normally.  Well, normally until I try to remove any app.
    So what do I need to do to fix this?
    Thanx
    Brian

    Glad it worked. Anytime your iPad acts up, the reboot/reset is a common first thing to try. And it clears up many issues and glitches.
    enjoy your new toy

  • How can i reset my ipod when home button does not work

    my daughter has changed her passcode on her iPod and now connot remember what it was. How can I do a reset when the home button does not work?
    John

    If a PC, use ths program to place the iPod in recovery mode.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If a Mac then
    The Firmware Umbrella - TinyUmbrella

  • HT4528 iPhone 4: wallpaper turned black or negative. Resetting by holding power and home buttons does not resolve the issue.

    iPhone 4: wallpaper turned black or negative image. Resetting by holding the power and home buttons does not resolve issue.  Advice please!

    Try restoring your iPhone.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    If you are unable to restore >  Unable to update or restore

  • I have updated itunes and the newest software. My home button does not work.  Please help

    I have updated itunes and the newest software. My home button does not work.  Please help

    It could be that your button has justy gone out.  You may try getting compressed air to blow out any dust in there.  If that doesn't work, you may have to get your button and ribbon replaced.

  • Phone 4 home button does not work, iPhone 4 home button does not work

    Phone 4 home button does not work. I tried to put it off and on, but to no avail. Tried updating, still nothing.

    No magic solutions for a hardware problem.  You'll need to bring your phone to Apple for replacement ($149), or find a 3rd party to fix your phone (which will forfeit all future support on that phone, warranty or otherwise, from Apple)

  • HT1212 what if your home button does not work to try to fix the connect to itunes problem?

    How do you diable your locked i pod touch using itunes if your home button does not work?

    Use one of these programs to place the iPod in recovery node:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    The Firmware Umbrella - TinyUmbrella

  • Power button and home button is not working in my ipad.

    hello sir my ipad is continue power on 24 hours.
    ipad button power button and home button is not working;.

    yeah I'm having the same problem with and iPod touch 4th gen

Maybe you are looking for