IPod shuts down due to "low battery" even when fully recharged

OK..
I got big problems with my iPod battery.
I've already sent my iPod to Apple once, but they returned it saying nothing is wrong and giving "helpful" tips about turning the backlight off in order to make the battery last longer..
Well, I sorta disagree about there not being any problem. And I did feel a bit insulted about the claim that my iPod is not malfunctioning as well as the hints about me being a retard who needs to be told that using the backlight continuously might have an affect on battery life.
(but in case my retardedness is to blame for all my problems with my iPod, please let me know. )
During he last 2 months or so, the iPod keeps shutting down due to "low battery" even though it's been connected to the USB port for, like, 20 hours straight.
Tried different ports and computers without any luck.
The recharging-icon is usually moving while connected to the computer, but I don't get the "battery is fully loaded" message (or icon?) anymore.
Sometimes when the iPod has shut itself down due to low battery, it can still be used for ~10 hours by turning it on/resetting multiple times. When that happens, the battery icon is at first "empty", but then bar suddenly goes to half full.
I also suspect that resetting it 7 times before plugging it into a USB-port helps. Occasionally.
No way to tell if there's 15 hours or 15 seconds life left in he battery. I just got got home from a 2 x 8,5 hour flight and the iPod shut down right after the first take-off So.. yeah.. I'm ****** off atm.:/
I've tried all the tricks I've found on the net (resetting, software updates etc.) but nothing helps.
Don't know if it could have any relevance, but it seems like the problem appears more often when playing audio books - long mp3 files, that is...
Help, anyone? Pretty please?
PC   Windows XP  

I have the exact same problem. About 2 weeks before the end of my 1-year warranty, I contacted Apple about the problem. They sent a box with prepaid shipping (I paid for it) and I sent the iPOD back to Apple. Today, I checked the status of my repair and the screen reads:
Step 1 - Request
Product received (05-Apr-2006)
Step 2 - Service
No trouble found (11-Apr-2006)
Step 3 - Return
Original product shipped (11-Apr-2006)
I contacted Apple Customer Service and was told that they ran diagnostics and nothing was wrong with the unit. I asked them if it mattered that I noticed problems with the iPOD that they don't seem to see and they said no. They said the problem could be with my charger, but I told them that I recently lost my charger and had used several different chargers that work with other peoples iPODs just fine. I even left it to charge overnight and the next day I could barely play one song. The woman I spoke with told me that if I had any problems with the iPOD after it was returned to me, I would have to send it back (they would not provide the box) and pay $225 since it is no longer in warranty .
My problem is that the unit was in warranty when I sent it, they didn't fix it (they couldn't find this very obvious problem), and now it isn't in warranty. The only way I can listen to music is to plug it into an A/C outlet while it is playing. My other option is to buy another mp3 player.
Has anyone else had this problem? Have you found a solution? Thanks!

Similar Messages

  • IPhone reboots or shuts down or states low battery....2

    I did yet another restore for month long symptom now. Once again I discover I lost my MMS camera icon in texting. My phone shuts down or reboot with low charge. I shut it off or leave it off only to turn it on again an hour later and have it show more than 70% charged.
    I am still 5 months away before my contract expires and I plan to upgrade to the new generation of iPhone. I don't really have the money to take it in as I found out I am being laid off in five months as the company is leaving California for Arkansas.
    Anyone else experiencing similar symptoms?

    My 3G will also spontaneously reboot. Typically, this seems to happen when the battery level goes below around 50%. The screen will go dark and I'll get the swirling circular graphic that indicates the phone is shutting down. Then the Apple logo comes on, and it seems to take a very long time before the phone is functional again. I took the phone to an Apple store in April. A "Genius" connected it to an iMac and ran, what I suppose, was Apple diagnostic software. She pronounced it OK, both phone and battery. She suggested I restore the phone. I did. No change. It stills crashes. It seems to happen when I'm using the phone, not just using an App. However, it has crashed when I've tried to use the camera also.

  • Computer suddenly shuts down! No "low battery" message HELP!

    Ok, about two weeks ago I plugged by computer into a desk lamp at a hotel. Appearately there was a voltage issue and I heard a pop then my computer blacked out! I had to restart and when I did all my "stuff" was gone! I was able to recover my documents, etc but it was a little scary! Ever since then I have to keep my power cord plugged in. I can unplug it but it will calculate my battery life as 1 hour then will completely shut down in the next 10-20 minutes. And when I plug it back in I have to completely restart. What do I do now?

    I just pasted all the info here just in case...
    AC Power:
    System Sleep Timer (Minutes): 25
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 25
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: No
    Battery Power:
    System Sleep Timer (Minutes): 30
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 15
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: No
    Reduce Brightness: No
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 1572
    Remaining Capacity (mAh): 1572
    Amperage (mA): 91
    Voltage (mV): 12565
    Cycle Count: 511
    AC Charger Information:
    Connected: Yes
    Charging: No
    Hardware Configuration:
    UPS Installed: No

  • IPhone 5 shuts down due to "flat battery" - at restart shows it is not flat

    Very often when using my iPhone 5 and when I am watching my photos either in the Photo application or from Messenger, my iPhone shuts down with no previous warning. Trying to restart it, I am informed that the battery is flat and must be connected to be recharged.
    However, when I connect to my charger, it shows 30 - 80% charge is still left in the battery. The iOS is up to date, so what is going wrong, and how can I correct the error?
    LATER UPDATE:
    Please wait for me as I will try these recommendations first ->
    https://discussions.apple.com/message/24599275#24599275
    https://discussions.apple.com/message/21043837#21043837
    Message was edited by: perbuch

    What troubleshooting have you tried for fixing your problem? Additional information is necessary to suggest troubleshooting.

  • Ipod touch stuck at "low battery screen" when fully charged? help please

    ok before i go into any detale here its not low battery and im refusing to recharge it. ok i have had my ipod touch 3 1/2 months, and about 3 weeks after my update to the 2.0 software, since a few days ago it has randomly gone to the low battery please recharge screen even if it was on full battery, i would have it playing music then when i would be finnished i would put it into sleep for around an hour (wifi, fetch and location services off) and when i come back to it it is stuck at the scrren with the low battery with the tiny red bit flashing. it also happens when i turn it off completely and when i did charge it i left it charging for around 3 hours just to be sure and still the same, usually after 30 mins of constantly turning it off and on again i would see the apple logo and it will start fine saying it has full battery ect... i would try and restore or something but when its in the strange mode
    ANY help wouyld be really appriciated
    thanks

    it sound like you may need a new battery if its not holding charge .

  • MacBook Pro goes black, shows low battery even when battery is fully charged

    Since updating last night via the App Store Software Update, my MacBook Pro Retina screen has been fading to black. Power is fully charged but when I press the power button, the battery-plugin to power source icon appears. I'm like, what??? My battery is charged! I plugged in my battery charger just to get the machine back to working again. It's never done this before. I'm blaming this new software update!

    Same problem. Just sitting beside me on the table occasionally the screen light up for no reason flashing the red low battery screen. Pressing home, power, etc a few times brings the phone up and shows the true battery charge which is wherever it would normally be - from full to partial discharge depending on how much Ive used it. Seems to not really be indicating something with the battery but ore of a random phantom ghost bug in the OS somewhere that displays that screen for no reason.

  • Powerbook G4 Battery shuts down without signaling low battery

    Hello,
    <Edited by Moderator>
    Okay, so we'll get a new battery, but please answer why do all of the battery test lights light up after the battery has been sitting idle, outside of the computer, for 10 hours?
    We have three external hard drives and a lot of programs running. We have reset the PMU many times. Plus, we have a strange clicking noise coming from around the hard drive, which we associate with a power problem in this old house, and all of our battery problems date to when we first plugged in in this house. Resetting the PMU stops or reduces the noise for a while; then it starts again. A UPS backup has helped to keep the noise lower than before, however, the battery problem persists. By the way, the house voltage remains wonderfully steady between 230 and 234.
    I'd write and edit more, but this typing delay in the reply screen and the constant jumping around of the edit window are much too frustrating. (IE8 -- which has been fine until now -- on different computer.)
    Thanks in advance. Would happily reciprocate for a carefully constructed response.
    Message was edited by: Netzy

    Thanks for posting this under an active subject.
    The internal hard drive is listed as verified. The three external drives are not listed as verified. Although, I did just run a verification on them, and there were no problems found.
    The battery drains toward 0 percent, only when the external Lacies are connected. (a 500gb Big Extreme, a normal sized 500gb and a 250 gb the same size). Without the external hard drives connected, the battery does not drain. They are daisy chained on a FW800 port, as they have been many, many times before.
    I think that we have updated everything possible to update. We do have DivX and on2flix standard installed. Otherwise, we try to stay away from 3rd party software.
    Here are the running processes, in case that should help. It has been running slowly from time to time. I'm still in the early stages of the Mac learning curve, so I could imagine missing the obvious.
    Processes: 52 total, 2 running, 50 sleeping... 168 threads 11:02:38
    Load Avg: 0.75, 0.55, 0.52 CPU usage: 4.6% user, 11.0% sys, 84.4% idle
    SharedLibs: num = 12, resident = 3.97M code, 272K data, 1.30M LinkEdit
    MemRegions: num = 10167, resident = 152M + 20.1M private, 155M shared
    PhysMem: 168M wired, 160M active, 318M inactive, 647M used, 1.37G free
    VM: 6.83G + 6.86M 172065(0) pageins, 271814(0) pageouts
    PID COMMAND %CPU TIME #TH #PRTS #MREGS RPRVT RSHRD RSIZE VSIZE
    536 top 7.7% 0:10.04 1 18 22 1.98M 440K 2.43M 27.0M
    535 tcsh 0.0% 0:00.04 1 15 20 404K 696K 916K 31.1M
    534 login 0.0% 0:00.02 1 16 36 148K 456K 608K 26.9M
    531 Final Cut 1.3% 0:14.03 4 171 666 47.1M 55.3M 62.7M 952M
    523 mdimport 0.0% 0:00.27 4 61 50 872K 3.36M 2.91M 42.8M
    517 Terminal 0.9% 0:07.40 5 97 144 2.42M 15.3M 11.6M 240M
    492 DiskManage 0.0% 0:00.91 1 42 55 708K 2.39M 2.11M 40.0M
    491 Disk Utili 0.0% 0:04.90 4 178 200 3.76M 15.8M 10.8M 243M
    462 lookupd 0.0% 0:00.54 2 34 37 436K 1.00M 836K 28.5M
    426 Safari 0.0% 0:03.15 6 119 208 8.89M 16.1M 10.2M 274M
    421 Microsoft 0.0% 0:02.07 1 76 118 2.06M 6.24M 5.13M 218M
    420 Microsoft 1.3% 2:18.81 4 175 373 22.0M 35.4M 47.1M 369M
    253 QuickTime 0.0% 4:40.69 4 195 286 2.70M 19.9M 5.79M 282M
    242 Mail 0.0% 1:00.00 6 156 337 14.5M 11.9M 11.0M 319M
    236 AppleSpell 0.0% 0:00.47 1 45 39 464K 1.98M 340K 39.6M
    219 automount 0.0% 0:00.07 3 41 29 220K 940K 324K 28.7M
    209 automount 0.0% 0:00.07 3 42 33 216K 956K 372K 29.0M
    201 ntpd 0.0% 0:05.12 1 11 18 92K 488K 160K 27.1M
    197 rpc.lockd 0.0% 0:00.00 1 10 18 0K 352K 8K 26.7M
    193 mds 0.0% 0:08.13 8 98 129 4.69M 3.20M 4.86M 49.0M
    183 nfsiod 0.0% 0:00.00 5 30 25 0K 352K 8K 28.6M
    150 cupsd 0.0% 0:00.59 2 27 30 272K 1.46M 280K 30.1M
    146 hpusbmond 0.0% 0:00.48 1 17 29 60K 1.40M 184K 28.6M
    116 crashrepor 0.0% 0:00.00 1 34 20 88K 376K 152K 27.1M
    111 UniversalA 0.0% 1:36.16 1 64 102 984K 4.02M 1.24M 222M
    110 HP IO Clas 0.2% 0:56.65 1 54 87 296K 1.73M 476K 207M
    97 Finder 0.0% 0:29.49 3 157 266 4.88M 20.3M 8.86M 251M
    96 SystemUISe 0.0% 0:14.01 4 240 271 5.40M 13.5M 9.16M 249M
    95 Dock 0.0% 0:06.31 2 112 202 1.41M 10.9M 4.36M 233M
    89 pbs 0.0% 0:00.52 2 40 47 512K 3.32M 364K 57.7M
    76 loginwindo 0.0% 0:03.18 3 132 111 800K 4.29M 1.49M 221M
    75 ATSServer 0.0% 0:03.48 2 83 100 756K 6.22M 1.90M 76.9M
    61 coreservic 0.0% 0:02.53 3 108 197 1.27M 16.0M 5.79M 43.1M
    59 blued 0.0% 0:00.59 1 60 34 348K 2.15M 732K 39.2M
    58 WindowServ 0.8% 11:58.50 2 335 1177 5.77M+ 72.4M 66.8M+ 289M+
    55 distnoted 0.0% 0:00.77 1 48 20 220K 776K 276K 27.0M
    51 update 0.0% 1:11.13 1 14 18 52K 360K 124K 26.6M
    47 DirectoryS 0.0% 0:01.00 4 65 43 584K 1.97M 964K 32.2M
    44 securityd 0.0% 0:00.54 1 112 26 440K 1.19M 624K 28.5M
    43 notifyd 0.0% 0:00.37 2 67 21 116K 400K 180K 27.2M
    42 memberd 0.0% 0:00.05 3 22 24 176K 400K 224K 27.7M
    41 diskarbitr 0.0% 0:01.45 1 164 22 464K 896K 664K 27.1M
    40 coreaudiod 0.0% 0:01.06 1 102 81 548K 2.25M 732K 36.2M
    39 configd 0.0% 0:11.13 3 181 65 560K 1.39M 1.21M 29.6M
    36 syslogd 0.0% 0:01.24 1 15 19 96K 384K 148K 26.6M
    35 netinfod 0.0% 0:01.15 1 14 22 144K 500K 264K 26.9M
    34 mDNSRespon 0.0% 0:01.52 2 32 24 240K 1.00M 512K 27.4M
    33 KernelEven 0.0% 0:00.07 2 22 22 104K 392K 116K 27.2M
    28 kextd 0.0% 0:03.23 2 19 21 620K 816K 612K 27.6M
    24 dynamic_pa 0.0% 0:01.39 1 12 19 60K 372K 132K 26.6M
    1 launchd 0.0% 0:00.53 3 234 21 192K 428K 268K 27.7M
    0 kernel_tas 0.5% 8:46.92 45 2 4183 32.1M 0K 136M 1.21G

  • HT1222 i have low battery indicator when phone has been charged

    i have a low battery even when phone has been charged

    Battery meter recalibration...
    Fully discharg (until it shuts off) and then fully recharging (don't unplug until 100%) to recalibrate the battery meter.  You may need to do this a few times.

  • IPod shuts down, comes back, shuts down, etc...

    I have looked on the board for this problem, and have found a few similarities, but none that actually match my case. So, here goes...
    First of all, my iPod: he is a very old 20GB iPod, a gift from Christmas 2003, and I have been considering replacing him or his battery, but I'm not sure that replacing the battery will fix this problem and I'd really rather not shell out $400 when all I want is my same iPod only working (I've got no interest in getting a new color iPod that holds a bazillion songs and plays videos and mixes songs and predicts my future and can save the world and everything--I just want to listen to music, that's all).
    Anyway, so the problem is as follows: my iPod worked fine for about two years, aside from some minor problems (for example, sometimes if I clicked on a song he would think for a few seconds and then move to the song after it--but all I'd have to do is go right back to the song I wanted to play, and there would be no problem). No real difficulties charging, holding a charge, going to sleep, waking up, etc.
    Then, last summer, I joined the cross-country team, and wore him when I ran, and he started having more problems. I have a little blue iPod belt-pack that I wear when I run, and it's supposed to keep the iPod from bouncing out and crashing onto the floor, which it does. However, it does not keep him from bouncing, and I think this is what started everything. I have a certain playlist that I listen to when I run, and sometimes he'll finish one song and the bouncing will mess him up and he'll skip several songs and move to one towards the end of the list (and refuse to play the skipped ones, even if I click on them manually--he'll just skip right over them again). I'm fairly sure it's the bouncing because I have noticed that if I run more slowly and softly when he's finishing a song, it reduces the chance of him having a hissy-fit and skipping the next seven songs.
    (I should probably note here that he does not always skip the same songs, and all of my music plays fine most of the time, so it's not a song problem.)
    Anyway, shortly thereafter he started having battery problems when I ran--occasionally he'd crash in the middle of a run, and display his Angry!Battery! sign when I tried to turn him back on. Annoying, but he didn't seem to have problems any other time, so I'd let it slide.
    A few weeks ago, however, he started having SERIOUS battery problems. I'd be listening to him when I was doing homework or reading or some other mundane activity that involves little to no real motion, and he'd suddenly shut down after about half an hour and display his Angry!Battery! sign at me when I tried to turn him back on.
    So this went on, and I got very frustrated, blah blah blah, and then he started being a NEW kind of broken.
    Now, he'll shut down with no warning (although I have noticed that it happens quite often when I am scrolling through a song--it's not nearly as frequent when I just listen to a song all the way through), but turn back on when I try to turn him on. The battery is displayed as empty, but it refills itself as he plays, until he suddenly gets mad and shuts down again. Sometimes, I can turn him back on, and he plays for a good amount of time; sometimes, I can turn him back on and he plays for about a minute and then dies; other times, there'll be an Angry!Battery! sign and I have to plug him in.
    So, to recap my most current problem, because this post is getting long:
    -iPod shuts down randomly
    -iPod turns back on, shows empty battery, but plays anyway and battery slowly refills
    -iPod shuts down again after about half an hour
    -iPod occasionally turns on and plays as normal, often for as long as an hour; if not, iPod either turns on and shuts down after a few seconds, or shows Angry!Battery! sign and refuses to turn on.
    Also I should probably mention that my brother got an identical iPod for Christmas the same year, and has never run with his or really used it for anything except listening to music when he studies or drives (he has one of those car gadget things), and doesn't have the same problems.
    I'm thinking it's a battery problem, but the fact that sometimes he'll shut down and then come back and play for his usual amount of time (remember, this is a 2003 iPod, so the battery has never been as powerful as the new ones), and also the fact that it happens most often when I am moving through a song, makes me wonder. Should I pay the $60 to replace the battery, or is it time to just get a new iPod? (I really miss running with music.)
    Thanks!
    -Brooke
    Dell Dimension 8300   Windows XP

    It's not the tracks that are causing it to freeze up. It's random!
    All these tracks have been on my iPod since day one and played fine and most of them are from iTMS anyway.
    So your suggestions is not quite relevant.

  • IPod shuts down on specific songs

    Just finished sync'ing my 5G 80GB with iTunes 7.0.1.8. Everything seems to work until I attempted to play this one specific song. As soon as it attempts to play the song, the iPod shuts down, I get the apple logo and the unit resets itself. All other songs play fine, except I found there are a number of other songs that cause the iPod to perform this reset as well. These songs all played fine on my 4G unit. What gives?? TIA!
    5G 80GB   Windows XP Pro  

    i had the exact same problem.. heres my story
    i had a 30 gig ipod video.. all songs worked and
    played fine. then i updated..and i had no
    problems..they still worked..and then i bought a 80
    gig ipod video. and all of a sudden some songs would
    cause my ipod to reset. it was weird cuz i know they
    play because i used to listen to them all the time on
    my old 30 gig.
    what i did was convert the songs that werent working
    in the itunes "advanced- convert selection to aac"
    and then they started to work..
    First, thanks for the info! That did resolve the problem. But I'm still curious as to why this is happening. The challenge now is trying to identify the common denominator amongst the songs that are the culprit. Seems like they are all low quality, perhaps even MONO. Still my 4G 30GB used to play them just fine. Oh well, until then we have a good workaround. Thanks again!

  • IPhone 5 shuts down as soon as battery goes below 20%

    I have had my iPhone 5 for about a year, still have until Jan 2015 on Verizon contract. I am running iOS 7.0.4. My battery drains relatively quickly, but usually lasts about 8-9 hours for me on a full charge. However, the phone just shuts down and shows the battery being dead as soon as I go below 20% on my battery level. When this happens varies a little bit, it has been as high as 25% and as low as 14%, but it usually right around 19 or 20. I will try to turn it back on, and it will show the "phone battery dead" icon.
    It has been doing this for about 10 days now. I keep trying to do different things to conserve battery life with the hope that this problem will go away, but it hasn't. I keep my phone in a thick case and have never dropped, submerged or otherwise damaged it.
    Any advice for what I should do? Thank you for the help.

    I have had my iPhone 5 for about a year, still have until Jan 2015 on Verizon contract. I am running iOS 7.0.4. My battery drains relatively quickly, but usually lasts about 8-9 hours for me on a full charge. However, the phone just shuts down and shows the battery being dead as soon as I go below 20% on my battery level. When this happens varies a little bit, it has been as high as 25% and as low as 14%, but it usually right around 19 or 20. I will try to turn it back on, and it will show the "phone battery dead" icon.
    It has been doing this for about 10 days now. I keep trying to do different things to conserve battery life with the hope that this problem will go away, but it hasn't. I keep my phone in a thick case and have never dropped, submerged or otherwise damaged it.
    Any advice for what I should do? Thank you for the help.

  • IPod shuts down when connected to iTunes

    My fully charged iPod shuts down within 1 minute of connecting to iTunes. iTunes recognizes/reads the iPod until the iPod shuts down. I considered the battery but the iPod will play about 6 hours on a charge. This happened with the old iTunes software and also after I installed the new 7.0.2 yesterday.

    Welcome to Apple Discussions!
    Is the software on the iPod up to date too?
    Have you tried connecting via a different USB port?
    Also, try resetting the iPod while it is connected to the computer...
    Reset iPod
    btabz

  • My iphone was powered off due to low battery charged it after few hours it took 30 min to show apple logo but i noticed that my phone was charging slow and draining fast, after this updated it to 8.1.2

    my iphone was powered off due to low battery charged it after few hours it took 30 min to show apple logo but i noticed that my phone was charging slow and draining fast, after this updated it to 8.1.2 same problem & rest to factory still same problem (plz help)

    Hello abdullahfromvenus,
    Welcome to the Apple Support Communities! I see that you are experiencing issues charging your iPhone 5. I can understand how frustrating that may be. The following resource provides a few troubleshooting steps that may help to isolate and troubleshoot this issue:
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT203030
    Cheers,
    Matt M.

  • IPhone 5 shuts down with over 30% battery remaining

    My iphone 5 is shutting down with over 30% battery remaining. It used not to shut down with still around 2% remaining but its increasing with every day now. For the last 5 days or so it is shutting down when showing even 30% remaining. When plugged in again, the battery is all drained down. Please someone give some valuable advice.
    thanks
    Ehtasham Shahid

    Sounds like a definite hardware problem. You should still be in warranty, so head over to an Apple Genius Bar and they will either repair or replace it. A replacement will be much more likely, and it's free (if in warranty).
    Good luck!

  • HT201401 My iphone 5 always shuts down between 20-10% battery life...It drives me crazy

    My Iphone 5 always shuts down between 10-20% battery life...

    In response to the other posts, I have not had any issue with the battery until the update to IOS7 and I have been using the phone for over a year.   I am not suprised that the store would say the battery was bad, the phone thinks it is and shuts down.   I do not know what plugging it in does for the phone, but after I plugged it in for just a few minutes it lasted for several hours.   it was not that the battery was dead, but how the camera works with the system on IOS7.   I do not know if taking a picture and saving it while using the flash cause a large draw etc, but whatever it is the system then thinks the battery is dead when it isnt.    The hard part is once you apply power it will go away and there is no way to verify the issue.   Even if it is weaker battery it should not just shut off with 20% power and then not work until power is applied.   The battery is not dead as it has worked for several hours afterward.   I have not used the camera in those cases for fear of losing my phone until I could get to a power cord.  I am not aware of it happening twice in a row, but I will test it next time I am near a power cord after it dies.   I would also concur, that this is a quick failure for the battery also as the phone is just over a year old.

Maybe you are looking for