Ipod skips songs and / or freezes, won't play any song

Listening to my ipod I skipped to next track, but no sound came. Looking at display I noticed that the ipod had skipped about twenty tracks. Tried going back to track I wanted to play but ipod wouldn't play it - time display stuck at 0.00 for a few mins then skipped to next track, same problem. Went to completely different track - same problem.
Checked on itunes - all songs played fine, both those listed under my home hard drive, and those listed under the ipod's drive on itunes.
Resynched ipod - same problem - initially one or two songs would play, but when trying to play the specific track I first tried, it would skip through the next twenty or so tracks then stop playing anything.
Tried soft reset - same problem.
Tried restoring to factory settings - same problem.
Took to apple store genius bar - they made no attempt to work out what was going wrong, just replaced ipod as it was still under warranty. Got home and resynched all songs - same problem!
This suggests it is a problem with the song files, but I don't understand why they play fine on itunes. Also, the file type (mp3), bit rate, sample rate, file size, etc is exactly the same in both locations.
Have tried all troubleshooting tips on this site, and all software is latest version.
Any ideas?

Good night, Chris.
Well, it may have lots of reasons: changing files from original folders, uninstall/install codecs in other programs, errors on iTunes Sync service, deleted .dll's, viruses and etc...
To easier the work for you, you can do it in all your iTunes library or make a backup of your files and reinstall iTunes (enjoy to update it, if you haven't yet).
Try "consolidate files" also, it can avoid that iTunes search from the files in wrong places, and automatically organize your .mp3/.aac files.
In a last tool, try to change the iTunes import preferences.
Once you are in a high step level, give a glance on this things on:
https://discussions.apple.com/thread/2199128
and give a special look to this scripts:
http://samsoft.org.uk/iTunes/scripts.asp
Hope to help.

Similar Messages

  • Upgraded to ios8 on ipod last night and now it won't play any music I didn't purchase via itunes.

    Upgraded to ios 8 on my ipod touch last night.  Today when I've tried to play songs I've had loaded that were not iTunes purchases, the songs will not play.  The screen scrolls through all tracks on the albums quickly and returns to the album screen. All songs now have a red circle with a red square in them.  Repeated selecting of a song results in the same action.
    Anyone else experienced a similar problem, any ideas on how to fix... ?  I've got thousands of songs that I loaded into my iTunes library from cds that now don't seem to work on the ipod.

    Any suggestions that dealt with 'downloading purchased' really didn't apply since the issue was with songs I imported into my iTunes library and not with content that I'd purchased.  Nothing seemed to resolve the issue completely.  Even went as far as completely wiping out the iPod (I really only use it for storing my music) and reloading as a new iPod.
    While that did end up downloading some of the non-purchased content it still didn't download close to 2000 songs.  A friend told me her daughter suggested going into settings/music/show all music and turning option off.  Then sync again.  No idea why but seemed to download all my iTunes library content.

  • Updated itunes and now it won't play any of my music, updated itunes and now it won't play any of my music

    i updated my itunes, and now it won't play any of my music. i tried deleting it and reinstalling itunes, but it still is doing the same thing: whenever i click on a song, it looks like it's going to play (and my last.fm thing starts scrobbling it) but it just doesn't play the song, ever. it sits there, with the play button played. i am so frustrated with itunes, and i have no idea how to resolve this.

    Hi ryanmar,
    If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Regards,
    - Brenden

  • I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help!

    I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help! I don't want to have to be stuck using my internal speakers!
    Thank you,
    Chris

    Michael,
    Thanks. I haven't mixed down the audio or checked the number of tracks in Prefs. Good points.
    As far as a mixdown goes, I'll definitely give it a try, though I wonder whether or not the tracks will be recognized during mix down recording - given that you can't hear either of those segments in playback. Just have to try.
    Re the preferred number of allowed tracks - I'll go check as soon as I send this off, but I'm not sure that applies in this case, since the two Channels containing the segments that are pinked out are not in additional tracks. I should have mentioned that other audio clips and segments on the same Channels in the SAME tracks ARE heard in playback. As are two additional track in the 2nd Sequence. It's only when the two sequences are joined that the pink tinted segments can't be heard. Within the sequence the same audio cuts playback as they should. Thanks again &
    Best regards,
    David

  • I upgraded to the latest iTunes 10.2.2.12 and now it won't play any music. I can do everything else, except play music. I'm on Windows 7. Any ideas?

    I upgraded to the latest iTunes 10.2.2.12 and now it won't play any music. I can do everything else, except play music. I'm on Windows 7. Any ideas?

    i had this problem and finally figured it out. all that you need to do is go to your start menu and click on computer. select your main drive, (local drive) c usually. Next open the users file follow by your user name file, which is just like it sound it is a file labled as whatever your name is as you have it on your computer. Then you open up the AppData file. Next open the Roaming file. After that open the Apple Computer file followed by the iTunes file. Now you should see the folder labled iTunes Plug-ins folder. Now just Delete that folder. After that go to your iTunes and play your music.
    If for some reason you don't see the AppData file you need to go to the upper left of your screen on select organize. a drop down menu will appear and you need to select folder and searc options. a small folder options window will appear. in this window you need to select the view tab. you need to select the show hidden files, folders, and drives bubble. now hit apply and then ok. that will allow the AppData folder to be seen.

  • I just updated my computer and now Safari won't play any video.

    I just recently updated my Safari, to have it up to date.  Now all of a sudden it will not play any video in Safari.  How can I get my videos to play again?  Please help!

    Hi..
    If you are referring to video streamed on YouTube or other sites that require the Flash plugin, try troubleshooting.
    Quit Safari.
    Open System Preferences > Flash Player then select the Storage tab. Click: Delete All
    Now uninstall the Flash plugin then reinstall new >  Troubleshoot Flash Player | Mac OS
    Very important to uninstall the currently installed Flash plugin first.
    Relaunch Safari.  From your Safari menu bar click Safari > Empty Cache
    Now try a video.
    BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
    And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to:  Open in 32 bit mode  is selected, deselect, quit then relaunch Safari.
    Tip... when you post for help, please tell us which Mac OS X you have installed 
    edited by:  cs

  • I have copied cs3 as well as all programs to a larger HD and now cs3 won´t play any clips.

    Interesting to say that it played on first day after the transplant(all files as well as programs were copied to a larger hd), but on day two, it is stuck, even soundbooth does´t not play a small mp3 file.
    Please help.

    Welcome to the forum.
    I assume that you mean that you replaced your C:\ with a larger HDD and that you had backed up your CS3 programs, and restored to that new C:\. Is that correct?
    If you just added a new, larger HDD, and it is NOT your C:\, remember that Adobe programs really want to be on the C:\. Many will not run at all from another drive letter.
    Good luck,
    Hunt

  • I know it's a little late but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play my music. It will play spotify and YouTube music but not my music. Everything else works fine but when I go to play a song it just skips to the next. Why

    I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      

  • Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

    Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

    Hello
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Best of luck,
    Mario

  • Ipod Nano won't play any songs downloaded from MySpace pages...

    My first generation Nano was initially sent back to Apple due to the battery losing it's charge to quickly. They sent me back what appears to be a replacement Nano and now this one won't play any songs downloaded from MySpace pages of bands, shared from friends (unprotected mp3 files) or otherwise downloaded from the internet.
    Whats unusual is that any songs imported from a CD to the Nano play fine as do any songs purchased from iTunes. I know Apple has stated that any files the user wishes to play on their iPods will play as long as the format is compatible. (All of these songs in question played on the original Nano and the problems started when they said they fixed it and sent it back (although it is missing the engraving which to me indicates they gave me a refurbished Nano). My Applecare runs out in mid-October so I need to figure out what is wrong. I sent it back a second time and they told me they couldn't recreate the problem so they just updated the software and sent it back.
    Someone suggested that some iPods have a part of the firmware activated (which Apple may have been testing) that prevents any non-ITunes store music or music no t off an original CD to fail to play.
    When attempting to play downloaded songs from sites like Purevolume and MySpace the iPod plays for a few seconds then shuts down and restarts itself, all of these songs worked fine before Apple took it in for service.
    Any suggestions?

    Hello,
    I have exactly the same problem. It`s so annoying.
    I did a little bit research on this discussion board and this problem seems to be known for quite a long time. It`s confusing me Apple is not able to fix that prob or give customers quick introduction to resolve the prob.
    I am currently on vacation in Florida and just bought the new iPod 30 Gig. I transfered already songs from my music cd. That worked fine.
    I bought 2 music video files, synced them with no error to the iPod, but it only shows me a black screen when I want to start the video on the iPod itself. itunes plays the files with no problem.
    Any ideas how to fix it??
    DELL Latitude D800   Windows XP Pro  

  • IPod skips songs for no reason

    My ipod skips songs and I do not know why or how to stop it. I have several playlists and it does it on all of them. I've deleted all the songs and re-installed them and have reset the ipod several times and this has not helped. Can anyone help me?

    Diana - seems we are having the same problem. I've done everything you have. And I have gone to the Apple store to have them check. they tried to tell me that it's a Windows issue. I don't buy it. My next step is to send it in to Apple and have them send me a new one (I'm still w/in warranty)
    The other thing my Pod does is after it skips a song, it either turns off or goes back to the "Music" menu. Does that sound familiar to you?
    Anyone else with suggestions??!!

  • My ipod 4th generation won't play any videos on any browser and YouTube

    My ipod won't play any videos on safari and every other browser I downloaded. It won't even play videos from YouTube and YouTube the ap.

    Many videos via Safari require Flash and will not play on the iPod.
    What exactlyhappens when you try to use the YouTube app on the iPod?
    Try
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    Deleting the and reinstall the YouTube app
    - Go to Settings>Safri and Clear Cookies, Data and History
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.

  • I have just updated my iTunes and it won't play any of my songs. What do I do?

    I have just updated my iTunes and it won't play any of my songs, It will say that it is but the time does not move along and the sound does not play. I have uninstalled and reinstalled it but it hasn't worked. What do I do?

    Hey B Noir!
    Changing the 3D worked for me!
    I am so glad that I ran across your post. I had been reading "solutions" to this problem all day, and most of them said to install/unistall/re-install itunes! No way! I knew there had to be an easier way, and you had it. Just a few clicks, and that was it.
    Thank you for your help!
    God bless.

  • The new Itunes 6.0 won't play any songs

    Since i downloaded the new i tunes software, neither quicktime nor itunes will work. itunes opens but won't play any of my songs, and i think it has to do with quicktime.when i click on quicktime, it won't open and says that there is an error. maybe 7.0.3 did not download, but i've tried downloading it again, and the itunes repair wizard appears, not changing anything. is there anyway to fix this problem, or can i go back to itunes 5.5. please can someone help me. by the way its for a pc.

    Cynthia,
    Look at THIS topic from Adam. See if his solution works for you.
    Grant

  • New v7 won't play any songs any more

    I was able to download and even use the new version 7 last night. However this morning It won't play any songs. I click on play and nothing happens. It shows the song and related items from the store but won't play. I don't know if it is related but I did have a msg when I turned on my computer this morning. somthing about not enough memory when application looked at space 1000 or something like that. I clicked Cancel (which said it would debug the program) and it let me continue. What can I do? I had no problem before. is there anyway to go bad to the old version?

    I don't know why but everything works fine now after I reinstalled the sound driver for my laptop.
    Dell xps m1210   Windows XP Pro  

Maybe you are looking for

  • Can I stream video from my mac to apple tv the same way my ipad or ipod does?

    I just got my AppleTV hoping to stream video to it from my iMac.  I'm seeing this is possible with mirroring, but there was a ton of lag between the computer and tv, and the sound and video would skip horribly.  I plugged the ATV into our ethernet an

  • Webdynpro java Log File

    Hi All, I want to check appropriate error log and see what went wrong if my Java Webdynpro application deployment fails. Can anyone help me out in this? Regards, Divya

  • Personalized mail

    I'm asking this from a customer point of view... the customer may need to add an attachment to the personalized mail So, are they allowed to "edit" the personalized mail??? As in they go into the <i>SAP Menu -> Marketing -> Personalized Mail</i> and

  • Itunes intalling on Dell...trouble with 8.2.1

    Have been using I tunes forever and when I updated from 7.6 to 8.2.1 on my Dell Laptop has been nothing but grief. No matter how many times I reboot, reinstall, un install, or even try to re install 7.6 I always get the message cant find Itunes folde

  • ITunes wiped out on my computer hard drive

    My computer hard drive had all my iTunes music (including purchases) wiped out. I still have all the songs on my iPod and want to sync the songs back onto the computer - I cannot find any commands that will let me do that. I am afraid to connect my i